Open Ticket Cross-Border Express bus | Hong Kong→Chimelong Penguin Hotel by Trans-Island Chinalink
1
【Booking Instructions】
1. Booking must be made at least 3 days in advance.
2. Once confirmed, orders cannot be canceled or modified. Open tickets are not valid during Lunar New Year, Easter, Qingming Festival, Labor Day, Dragon Boat Festival, National Day, Christmas, and China Import and Export Fair ("Major Holidays"). Passengers must use the ticket within the valid period. If the selected date is fully booked/inapplicable, please choose another date.
3. Passengers must call the customer service hotline to reserve a seat at least 24 hours before departure (Hong Kong: +852 29798778; Mainland China: +86 4006123148 / +86 4008822322). Note: The QR code on the order is for record only. Passengers should board based on the order number in the confirmation details of the order.
【About this package】
What's included
One-way transfer ticket
No date/time selection needed for ordering. This voucher is valid for 180 days from order confirmation.
【Terms & Conditions】
Confirmation
You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.
【Cancellation policy】
No cancellations, refunds, or changes can be made
【How to use】
Usage validity
The voucher is valid for 180 day(s) from the booking confirmation date. It expires at 23:59 on the last day
【Redemption Information】
You must exchange your voucher for a physical ticket 1 day(s) before your departure date
Selected expect participation dates are for reference only and do not confirm travel dates or reserve seats. After receiving the booking confirmation email, passengers still need to call the customer service hotline (Hong Kong: +852 29798778 Mainland: +86 4008822322) to confirm the travel date and reservation (should not be later than 24 hours before departure), otherwise it may not be able to travel on the scheduled participation date.
Please note: The QR code on the order is for record only. Passengers should ride according to the order number in the confirmation details on the order
In case of holidays, passengers must reserve seats in advance and pay the holiday surcharge at the boarding point before boarding.
【Pick Up and Drop Off Information】
Departure Venue:
1.Prince Edward ShangHai Street
How to get there: Shop A, No. 695, Shanghai Street, China-Hong Kong Link store around the island (near MTR Prince Edward Station Exit C2, Yalan Street Rest Area (Triangle Park) (opposite Metropark Hotel))
2. Boarding Location: Elements, Tsim Sha Tsui, Hong Kong
How to Get There: Fire Zone Cross-Border Bus Station, 1/F, Elements Mall, 1 Austin Road West (Shop 1100, next to Tudor; near Exit C1 of Kowloon MTR Station)
3. Alighting Location: Chimelong Penguin Hotel, Zhuhai
How to Get There: Shuttle Bus Station, left turn outside the Group Lobby of Chimelong Penguin Hotel, Xiangzhou District, Zhuhai
【Luggage Information】
The driver has the right to refuse a reservation if the group size or luggage exceeds the capacity of the reserved vehicle. In this case, no refunds will be issued
【Eligibility】
Important: Infants and children must be included in the passenger headcount
【Fee related】
Same price applies to all ages
【Booking Requirement】
All passengers must have their travel documents (passports, ID cards, valid visas) ready prior to boarding
【Additional information】
This vehicle is not wheelchair-accessible
For details, please visit for the latest information: https://www.tilchinalink.com/index.php
No cancellations, refunds, or changes can be made