No date/time selection needed for ordering. This voucher is valid for 180 days from the time of order confirmation, expiring at 23:59 on the last day.

Cancellation & Amendment Policy

1. Non-refundable, non-changeable after confirmation.

2. No changes, refunds or cancellations allowed once order and tickets are confirmed.

How to Use

1. Validity Period: Valid for 180 days from order confirmationand expires at 23:59 on the last day.

2. Voucher Type: Electronic voucher (present for redemption).

3. Redemption Rules:

- Redeemed tickets are non-transferable.

- All tickets under one booking must be redeemed at once.

- For multiple travel dates, separate bookings required.

- Redemption method: Present e-voucher at counter to exchange for physical ticket.

- Only valid for confirmed date and time.

Boarding Details

Hong Kong Boarding Points:

1. Sheung Wan Shun Tak Centre

- Address: G05, Ground Floor, China Merchants Tower (near MTR Sheung Wan Station Exit D)

- Service hours: 09:40-19:10 (every 20-30 minutes)

2. Prince Edward Portland Street

- Address: Shop D, 364 Portland Street (near MTR Prince Edward Station Exit C2, opposite Metropark Hotel)

- Service hours: 09:45-19:15 (every 20-30 minutes)

3. Wong Tai Sin Centre

- Address: Shop G15, Wong Tai Sin Centre (South Wing), Sha Tin Pass Road (near MTR Wong Tai Sin Station Exit D1)

- Service hours: 09:15-17:45 (every 20-30 minutes)

4. Yue Man Square, Ngau Tau Kok

- Address: Entrance of Yue Man Square Shopping Mall, 300 Ngau Tau Kok Road (near Ma Tai Path)

- Tel: 3481 5991

- Service hours: 09:15-17:45 (every 20-30 minutes)

5. Tseung Kwan O East Point City

- Address: Cross-Border Bus Counter, 1/F, East Point City Mall, 8 Chung Wa Road (near UNIQLO, MTR Hang Hau Station Exit A1)

- Service hours: 09:15-17:45 (every 20-30 minutes)

6. Tsuen Wan Tak Hoi Street

- Address: Tak Hoi Street (opposite Tsuen Wan Colourful Yunnan Rice Noodle)

- Service hours: 10:00-18:30 (every 20-30 minutes)

7. Tsim Sha Tsui Area

- Elements Mall: Cross-Border Bus Station, 1/F, Elements Mall, 1 Austin Road West (near MTR Kowloon Station Exit C1)

- Harbour City: Canton Road, Harbour City (left side of Marco Polo Hongkong Hotel, near Hermes)

- K11 MUSEA: B1 Level, K11 Art & Cultural Centre, 18 Salisbury Road (near MTR East Tsim Sha Tsui/Tsim Sha Tsui Station Exit J)

Service hours: 09:15-17:45 (every 20-30 minutes)

Shenzhen Drop-off Point:

Shenzhen Bay Port (Hong Kong side drop-off area)

Luggage Policy

1. Standard size: 64cm x 41cm x 23cm (excess luggage counts as 2 pieces)

2. Extra fees: HKD 50 per oversized piece (payable directly to operator)

3. Operator may reject overweight luggage or charge extra fees

Eligibility & Pricing

1. All age groups apply (infants/children count as passengers).

2. Flat rate for all ages.

Booking Requirements

Must prepare valid travel documents: Passport, ID card, visa.

Important Notes

1. Vehicle restrictions: Not wheelchair or stroller accessible.

2. Schedule confirmation: Refer to official Trans-Island Limousine timetable.

3. Holiday requirements: Advance booking required with surcharge payable at boarding point.

4. Document check: Present passport/Home Return Permit (No documents may result in denied boarding without refund).

Redemption Instructions

Present e-voucher at counter to exchange for physical ticket.

Voucher Validity

Only valid for confirmed date and time.

Cross-Border Express Bus | Hong Kong→Shenzhen Bay Port by Trans-Island Chinalink