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This was our first trip to Singapore with my parents, and staying at this Thomson hotel exceeded all expectations. The location is super convenient—just a short walk from the MRT station and close to major attractions. What really stood out was the exceptional service from the staff. A friendly Chinese-speaking front desk agent went above and beyond to help us book a ride and answered every question patiently. Another kind-hearted staff member near the entrance, who wore glasses, also offered quick assistance whenever needed—so welcoming and helpful. I’ll never forget bumping into a tall Chinese gentleman early in the morning while he was meticulously cleaning the windows. His dedication and attention to detail were truly admirable. It wasn’t just about doing the job—it felt like he took pride in making the space look perfect. From the warm atmosphere to the thoughtful touches, this stay was unforgettable. If you’re visiting Singapore with family, I highly recommend this place. Great value, great vibes, and genuine care from the team.
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