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Our stay at Numa Berlin Belfort was a mixed experience. While the accommodation itself was decent and the location convenient, the digital check-in process was a major disappointment. Despite friendly support from the hotline and online chat, it took nearly 24 hours to receive our access PIN—no on-site staff were available to assist. To make matters worse, we discovered upon arrival that our unit was double-booked. How this could happen, especially since everything was supposed to be handled digitally and we’d already checked in the day before, remains a mystery. Our first full day of vacation was completely ruined—we spent hours on calls and messages just trying to resolve access to a room that was already occupied. And all this with two kids in tow. It’s frustrating to rely solely on codes and remote support when real, human help is needed. We won’t be returning. There absolutely must be an on-site representative available for urgent situations.
This has always been our go-to hotel whenever visiting friends in Kreuzberg—a place we’ve trusted for years. The staff are warm and welcoming, the rooms are spotless and comfortable, and the location is unbeatable for exploring the vibrant neighborhood. We were genuinely surprised to learn it’s closed now—such a shame. I really hope a new owner takes it over and keeps up the tradition of offering clean, reliable, and affordable accommodation in one of Berlin’s most lively areas. It’s not just a hotel; it’s a home away from home.
Staying at BerlinLux Apartments - Mitte was an absolute delight! The location is unbeatable—right in the heart of Berlin, steps away from major attractions, great cafes, and convenient shopping. The apartment itself is cozy and well-furnished with modern touches, everything clean and in perfect condition. The bed was super comfortable, making for a restful night’s sleep. Everything you’d need for a self-catering stay is here—kitchen essentials, laundry facilities, Wi-Fi, and more. The host was incredibly welcoming and helpful, offering local tips and even a small welcome gift. It felt like home from the moment we walked in. Highly recommend this place to anyone visiting Berlin—great value, excellent location, and a warm, personal touch that makes all the difference.
Arriving at the hostel, I was a bit confused about the booking confirmation, but the staff handled it quickly and efficiently—no stress at all. The room itself was spotless, quiet, and cozy, which was a big plus given the freezing temperatures outside. I appreciated how warm and comfortable it felt inside despite the cold weather. The location is excellent—just steps away from public transit, making it super easy to get to the airport or explore major sights around Berlin. There are plenty of great kebab shops nearby, and a few convenient supermarkets for snacks and essentials. Overall, this place offers fantastic value for money and a welcoming atmosphere. I’d definitely stay here again if I’m back in Berlin.
The apartment was clean and the bedding was comfortable, which made for a decent stay overall. However, the noise from the reception area was quite disruptive—constant door slams and chatter in the mornings made it hard to relax. The soundproofing could definitely be improved; I’d strongly recommend bringing earplugs if you’re sensitive to noise. The neighborhood felt a bit off too—there were shady characters hanging around on the streets and some questionable activity near the park. While the hotel isn’t at fault for the area’s vibe, travelers should do their own research before booking. It’s a solid option for budget-conscious visitors who don’t mind a lively urban setting, but those seeking peace and quiet might want to think twice.
Staying at Hotel Prens Berlin was a fantastic experience for our family trip. The location is super convenient—just a short subway ride to the city center, and there are plenty of restaurants and convenience stores nearby. The rooms were clean, spacious, and very comfortable, with excellent bedding that made for a great night’s sleep, even for the kids. The staff were friendly and helpful throughout our stay, making check-in and check-out smooth. It's rare to find such a well-balanced mix of comfort, location, and value—all in one place. I’d definitely recommend this hotel to any family visiting Berlin, and I’m already planning to come back.
The host greeted us warmly and made check-in quick and hassle-free. We were treated to a complimentary cappuccino at the attached café, which instantly put us at ease—felt like coming home right away. The room’s Italian-inspired design and ambiance were truly unique, with attention to detail that made every element feel refined and spotless. Located just steps from both U-Bahn and S-Bahn stations, it's incredibly convenient for exploring the Kiez area and beyond. Breakfast was excellent at the nearby bakery—fresh, delicious, and with a 20% discount, making it even better value. The price-to-quality ratio is outstanding. We’d book this place again in a heartbeat and highly recommend it to anyone visiting Berlin.
Staying at Apartments im Thüringer Hof was an absolute delight. Located right in the heart of Neukölln, it’s perfectly positioned for exploring Berlin—just a short walk to local cafes, shops, and public transport. The mother-daughter team behind the property are genuinely warm and welcoming, going above and beyond to make guests feel at home. Even when I arrived nearly five hours late due to travel delays, they were completely understanding and never made me feel rushed or uncomfortable. The rooms are beautifully furnished with a personal touch—cozy, clean, and thoughtfully designed. The kitchenette is fully equipped and works flawlessly, perfect for those who want to cook their own meals. I felt relaxed and at ease throughout my stay, and the neighborhood vibe adds so much character. This place offers more than just a room—it feels like a true home away from home. I’d absolutely come back and highly recommend it to anyone visiting Berlin.
Absolutely loved my stay! The apartment was spotless, comfortably furnished, and located in a great spot—just a short walk to the subway and surrounded by local cafes and shops. Everything I needed was thoughtfully provided, from coffee and tea to snacks and extra towels. The check-out was prompt and hassle-free, which I really appreciated. The staff were friendly and helpful throughout the visit. It felt like home away from home. Thank you for such a wonderful experience—I’ll definitely be back! Wishing you all a joyful Christmas and a fantastic new year!
Staying at Hotel Adele am Alex was a delightful surprise. Located just outside central Berlin, the hotel offers spacious rooms that feel airy and comfortable—perfect for a relaxing getaway. Despite being in a quieter neighborhood, everything you need is within easy reach: local shops, cafes, and public transport are just steps away, making it simple to explore the city. The quiet surroundings provide a peaceful escape while still being close enough to enjoy all Berlin has to offer. With excellent amenities and a welcoming atmosphere, this place truly stands out. I’d absolutely stay here again—highly recommend!
Staying at Hotel & Apartments Zarenhof Berlin Prenzlauer Berg was a fantastic experience. The location is ideal—just steps from the tram stop, making it super easy to get around the city and explore nearby attractions. The apartment-style rooms are well-furnished, modern, and incredibly quiet, which made for a restful night's sleep. The breakfast buffet was generous and delicious, with a great variety of fresh options that catered to different tastes. Cleanliness, comfort, and service all stood out. This place truly offers excellent value for money. Whether you're visiting Berlin for business or leisure, I highly recommend this hotel—it’s a perfect home base for an unforgettable stay.
This stay exceeded my expectations for a city-center hotel. The room was spotless, well-maintained, and equipped with everything I needed—comfortable bed, reliable AC, and a modern bathroom. Breakfast was excellent: fresh, hot options with a good variety, definitely worth the morning wake-up. What really stood out was the location—right inside Berlin Ostbahnhof train station, just across from the Berlin Wall memorial. Getting around the city is effortless; you can hop on the S-Bahn, U-Bahn, or buses without leaving the building. Whether heading to the airport, central Berlin, or nearby attractions, it’s all within minutes. For a hotel in this category, the value is outstanding. I’d absolutely book here again on my next visit to Berlin.
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