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Staying at Naraya Hotel in Jakarta was an excellent experience overall. The location is incredibly convenient—just a short walk from major shopping areas and popular attractions. The room was spotless, well-maintained, and the bed was super comfortable, making for a restful night's sleep. The staff went above and beyond with their friendly and attentive service. What stood out the most was the incredible value for money—this hotel delivers a high-quality stay without the premium price tag. If you're looking for a great balance of comfort, convenience, and affordability in Jakarta, this is definitely a top choice.

The hotel is conveniently located near Mall of Indonesia, and the subway access makes getting around very easy. However, I encountered an unexpected issue upon check-in. After completing my online booking and payment, I was asked to pay extra at the front desk, claiming there's a price difference between the online rate and the on-site rate, which I must follow. This was my first time experiencing such a situation, and it felt quite misleading. While the room was clean and the staff were polite, the lack of transparency in pricing is concerning. It’s important for platforms to ensure that the prices displayed online are final to avoid confusion and frustration for guests.

The overall experience was positive, but I did feel a bit frustrated when I was asked to pay extra charges upon check-in due to price differences across various apps. Since prices varied between platforms, it's natural to choose the cheapest option available. However, arriving at the hotel only to be charged more than what was shown online felt misleading. It would be great if the property could ensure consistent pricing across all channels to avoid confusion and disappointment. That said, the room was clean, comfortable, and located in a convenient area—easy access to public transit made getting around Jakarta simple. Despite the pricing issue, the location and value for money make this a decent choice for travelers looking for a reliable stay.

The hotel looks a bit dated from the outside but is well-maintained and clean throughout. Breakfast was delivered to my room at 8 AM—very convenient and thoughtful. I appreciated having private underground parking with a dedicated spot right below my room, which made everything hassle-free. The air conditioning worked perfectly, keeping the room cool and comfortable all day. The room had a cozy sofa and the bathroom was spotless and well-organized. Most impressive was the staff—extremely friendly, always willing to help, and genuinely warm in their service. It felt like being welcomed into a home rather than just staying at a hotel. A truly pleasant experience with excellent value for money. Definitely planning to return.

I absolutely loved staying at this 1-bedroom apartment in Senen! The space is generously sized—around 100 square meters—which made the entire experience so comfortable and spacious. The private bathroom was clean, well-maintained, and very functional. I appreciated the convenience of being close to the subway station, making it easy to get around Jakarta’s city center. There are plenty of local eateries and shops nearby, so everything you need is within walking distance. The booking process through the platform was smooth and hassle-free. Overall, the value for money is outstanding. I’d highly recommend this place to anyone visiting Jakarta, and I’ll definitely be returning.

The stay was extremely disappointing. The room had visible cockroaches, and the air conditioning was excessively hot and didn’t function properly—couldn’t maintain a comfortable temperature at all. Customer service was terrible: I waited over an hour and a half just to be met upon arrival, and no one ever responded to my WhatsApp messages during that time. Communication was completely lacking, which made the whole experience frustrating and stressful. This place falls far short of expectations. I won’t be returning, and I can’t recommend it to anyone.

Staying at Whiz Prime Hotel Kelapa Gading was an absolute delight from start to finish. The moment I walked in, I was greeted with a warm atmosphere and friendly staff who made me feel right at home. The lobby is modern, clean, and well-organized—setting a great tone before even stepping into my room. My room was incredibly comfortable, featuring minimalist yet elegant design, plush bedding, and thoughtful lighting that created the perfect balance between productivity and relaxation. The air conditioning worked flawlessly, and the bathroom was spotless, stocked with quality toiletries—every detail shows attention to comfort and hygiene. Breakfast was truly exceptional: a diverse menu ranging from authentic Indonesian dishes to international favorites, all served with excellent taste and presentation. The dining area was bright and airy, with natural light and attentive service that made mornings something to look forward to. The view from my window was another highlight—overlooking Jakarta’s vibrant cityscape, especially stunning at night when the skyline lights up. It added a real urban charm to the stay. The hotel offers solid amenities too: fast Wi-Fi for work, a clean and inviting swimming pool, and helpful facilities throughout. Located in the heart of Kelapa Gading, it’s perfectly positioned for easy access to shopping malls, restaurants, and entertainment spots. What stood out most, though, was the staff—always cheerful, responsive, and genuinely committed to guest satisfaction. They made me feel like I was staying at a second home. Overall, this hotel delivers on every front: comfort, convenience, quality food, and outstanding service. It’s no surprise why it’s one of the top choices in Jakarta. I’d definitely come back and highly recommend it to anyone visiting the city.

Staying at Harris Hotel and Conventions Kelapa Gading Jakarta was a fantastic experience from start to finish. The room was spacious, well-furnished with modern fittings, and everything felt brand new—definitely a plus for comfort and cleanliness. What really stood out was the seamless connection to the shopping mall right next door. I loved being able to stroll in anytime for some retail therapy without stepping outside, and there were so many dining options nearby—great variety for lunch or dinner. The location is also very convenient, with easy access to public transport and local attractions. Overall, it’s a top-tier choice for both business and leisure travelers who value comfort, convenience, and great value.
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