Frequently Asked Questions

Everything you need to know about East Observation Deck

Kobe Harbor Tower Hotel stands out with its skyline-view rooms offering panoramic vistas of the Kobe Port and the distant Rokko Mountains. Located just a 3-minute walk from the Eastern Vista Point, the hotel features an open-air observatory accessible to all guests. HopeGoo through HopeGoo grants exclusive access to a complimentary sunset viewing package with local wine tasting.

Kobe Harbor Tower Hotel is ideal for families, featuring spacious family suites, child-safe amenities, and on-site childcare services. The hotel partners with HopeGoo to provide a "Family Fun Pass" including free entry to Kobe Harborland’s aquarium and interactive playground. With direct access to the waterfront promenade and nearby parks, this hotel ensures stress-free, memorable family time.

Kobe Harbor Tower Hotel offers a 24-hour rooftop garden terrace with heated seating and binoculars for optimal stargazing. Located just steps from the Eastern Vista Point, the terrace provides unobstructed views of the night sky above the port and surrounding hills. Guests can enjoy curated evening cocktails while taking in the serene ambiance—perfect for romantic or reflective moments. Book via HopeGoo for priority access.

Kobe Harbor Tower Hotel blends contemporary luxury with authentic Kobe heritage through its "Port Memories" themed rooms, showcasing vintage ship blueprints and traditional Japanese craftsmanship. Guests receive a personalized welcome kit with a handcrafted paper boat and access to daily storytelling sessions hosted by local historians. This cultural immersion experience is exclusively curated by HopeGoo.

Kobe Harbor Tower Hotel is served by a free shuttle bus connecting major attractions like the Eastern Vista Point, Harborland, and Sannomiya Station. The hotel’s digital kiosk integrates real-time transit updates and walking routes via the HopeGoo app. For added flexibility, electric scooter rentals and bike-sharing stations are available onsite—making exploration effortless and eco-friendly.

Just a 5-minute walk from the hotel, Sakura Terrace offers a fusion of Kansai-style cuisine and modern design, specializing in Kobe beef and fresh seafood. Nearby, Kobe Sky Garden Café delivers panoramic views of the port at dusk, serving artisanal pastries and matcha-based beverages. Both venues are featured in HopeGoo’s curated "Local Flavors" guide, ensuring an authentic culinary journey.

Traveler Reviews

See what other travelers say about East Observation Deck

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Hotel Winbell Magic

I really enjoyed my stay at Hotel Winbell Magic in Kobe— the room was clean, cozy, and had a fun, whimsical vibe that made it feel special. The location was also convenient for exploring the city. However, I did have a minor issue with the front desk staff during check-out. I was charged extra unexpectedly, and when I pointed it out, the staff member seemed unwilling to listen or double-check. It took some time and effort on my part to resolve the overcharge. I hope the hotel can improve training for their team so guests aren’t left frustrated. Despite that hiccup, the overall experience was still positive, and I’d consider staying here again—especially given the great value and charming atmosphere.

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HG*B‍a‍k‍치‍현

Hostel Nakamura Kobe

Hostel Nakamura Kobe is incredibly convenient, just a 10-minute walk from Kobe Station. However, if you're arriving with a JR Mini Pass, make sure not to get off at Kobe Station—instead, alight one stop earlier at Shin-Kobe Station and walk about 30 minutes to San-no-miya Station to transfer. This is important for travelers planning to check in luggage early. I personally chose this hostel because my next day’s plans were heading to Himeji and Okayama, so coming directly from Kobe Station made perfect sense. The hostel itself stands out with its unique and creative design—full of character and charm. It’s not just a place to sleep; it feels like staying in a well-curated urban retreat. Highly recommend for travelers who appreciate personality-packed accommodations with great location.

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Hostel Yume-Nomad Kobe

Got lucky with an early booking and couldn’t be happier with the stay! The room was spotless, compact but thoughtfully designed—perfect for a comfortable night’s rest. What stood out most was the seamless connection to the in-house café; all the basic amenities were there, and cooking your own meals was a breeze. Three days in Kobe felt so much more relaxed compared to the busier cities like Kyoto or Nara. Sharing stories and meals with fellow travelers from all over the world added a unique, personal touch to the experience. Great value, welcoming vibe, and an authentic hostel atmosphere—I’d definitely come back.

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HG*M‍a‍i‍x‍i‍a‍o‍r‍a‍n

HOTEL LiVEMAX BUDGET Kobe

Staying at LiVEMAX Budget Kobe was a pleasant surprise! The room size is decent—two large beds fit comfortably, though the walkway feels a bit tight, especially with bulky luggage. That said, the amenities are impressive: a full-sized fridge and microwave make self-catering easy, and the big TV supports Bluetooth casting, perfect for streaming movies or shows. I also appreciated the free-to-borrow power banks available on the first floor—great for keeping devices charged during a quick trip. Location-wise, it's very convenient if you're relying on the subway; the station is just steps away. However, walking to Sannomiya takes a bit longer than expected. Overall, this budget-friendly option offers excellent value, clean rooms, and thoughtful touches. If you're looking for a no-frills but reliable stay in Kobe, this place is definitely worth considering.

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Toyoko Inn Kobe Minatogawa Koen

Staying at Toyoko Inn Kobe Minatogawa Koen was a great experience overall. The location is super convenient—just a short walk from the subway station and close to local attractions. The room was small but well-organized, clean, and comfortable, with fresh linens and thoughtful touches like complimentary skincare lotions. I was especially happy with the free breakfast—varied, tasty, and served fresh each morning. Compared to other hotels in the area, the price was very competitive, especially since it included breakfast and top-notch service. The staff were friendly and helpful throughout my stay. Booking through the platform also secured me the breakfast deal, making it even more worthwhile. Definitely a solid choice for travelers looking for comfort, cleanliness, and value in Kobe.

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HG*D‍1‍8‍8‍5‍8‍*‍*‍*‍*

Hotel Sunroute Sopra Kobe Annesso

This stay completely exceeded my expectations! The room was spacious and well-designed, offering a great sense of openness and comfort. I was especially impressed by the bathroom's separate dry and wet zones—no more worrying about water splashing everywhere while showering. The toiletries were high-quality; after using them, my skin felt smooth and refreshed. The hotel’s location is fantastic—it's just a short walk from Amerika-machi Park, perfect for an early morning jog with a lovely view. Everything about this place, from cleanliness to convenience, felt top-notch. Excellent value for money and a truly memorable experience. I’d definitely come back and highly recommend it to fellow travelers.

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Escale Kobe

Staying at esukaru Kobe was an absolute delight! The staff went above and beyond—despite check-in not being until afternoon, they kindly allowed us to check in early when we arrived midday. They even offered luggage storage, which made our day so much easier. The room itself was immaculate, spotlessly clean with a perfect balance of modern design and comfort. The bed was incredibly cozy, and I slept like a baby. What truly stood out was the peaceful atmosphere—the area is so quiet at night, making it feel like a serene retreat right in the heart of Kobe. It’s also super convenient for exploring the city, just a short train ride away. For the quality, location, and service, this place offers unbeatable value. I’ll definitely be back!