Hotel Filters

Garden ArchitectureHikingKids ClubChildren's PoolCarefully Selected HotelsFitness CentereLong SelectionBusiness CenterStunning Night ViewHarvesting ExperienceFishingHome TheaterPicking and PlantingHorseback RidingCity SelectionNear Exam VenueTongcheng PreferredSummer SelectionLakeside RetreatNear AirportHot Springs NearbyFamily-Friendly SelectionWedding Banquet Servicesi7 12700ParkingLeisure Chess and CardsGolden Rooster Lake ViewNear SchoolParty GatheringHistoric Old StreetHotel PackageWater SlideCity FeatureCurated Boutique StaysCouple DatingAntique CharmGood sound insulationRTX 2070Quality HotelRTX 2070 SuperRTX 2080 SuperFamily-friendly HotelGreat Value ChoiceConference HallBusiness TravelRTX 3060RTX 3060 TiChildren's MealSnack BarPool LiftNew Multilingual Resources AddedGroup Flagship HotelRTX 3070Near SubwayVillaJiuyanqiao Night ViewInnRTX 4060National Day SelectionRTX 4070National Day Special OfferBilliard RoomLaundry RoomPicnic AreaClose to AnimalsWater sports equipmentFootball FieldMedical RoomBarbecue AvailablePets AllowedBasketball CourtStay 5 Nights, Get 1 FreeDesigner HotelScreen refresh rate 120HzScreen refresh rate 144HzNewly OpenedNewly RenovatedScreen refresh rate 155HzScreen refresh rate 165HzAirport and Station PickupScreen refresh rate 240HzTennis CourtAirport and Station Shuttle ServiceChildren's Play AreaPet FriendlyMini GolfCampsite2024 Featured HotelsTurkish BathSuzhou-style GardenForeign Currency Exchange ServiceKTVSailingKid-Friendly HotelGuest FavoriteFamous ArchitectureE-sports HotelNon-smoking floorDry Cleaning ServiceHot SpringValet ParkingFree ParkingDryerKayaking24-hour front deskYoga ClassesIroning ServiceBudget-Friendly HotelFitness ClassesExecutive LoungePoolCheck-out after 13:00Verified Great HotelExecutive FloorCheck-out after 14:00CafeBarSurfingBicycle Rental ServiceBarbecueRobot ServiceTable FootballLuggage StorageCheck-out at 14:00Tea RoomCheck-out at 3 PMGardenSaunaHot Spring HotelTable Tennis RoomNear Train StationSpa MassageChinese GardenGame RoomValentine's Day SelectionTongcheng SelectionCar Rental ServiceSpring SelectionPick-up ServiceShuttle Service to StationKitchenMay Day SelectionAirport Pick-up ServiceAirport Drop-off ServiceChildcareChildren's PlaygroundChildren's Play AreaLaundry ServiceCharging StationMulti-function HallMahjong RoomChildren's SuppliesLakeside ResidenceGreat Place for a DateAirport Shuttle ServiceEcotourismAudio-Visual EntertainmentHigh-Rated AccommodationsTrendy B&BDragon Boat Festival PreferredPet FriendlyButler ServiceGourmet HotelLowest Price Across All PlatformsSpa CenterPhotogenic

Hotels with Pick-up Service Near ECCO

Located in Suzhou Skyline Plaza on Suya Road, ecco is a must-visit shoe store for both comfort and style! Their casual shoes and leather shoes are crafted from premium materials, offering unbeatable comfort for all-day wear. The friendly staff provides personalized service, helping you find the perfect fit and sharing tips on shoe care. After shopping, explore the mall's other stores for a complete retail therapy experience. Whether for work or travel, ecco has the perfect pair to keep your feet happy!

Kempinski Hotel Suzhou

Kempinski Hotel Suzhou

4.8 / 5Outstanding4714 Reviews
No.1 Guobin Road
5.38KM from ECCO
Conference HallFamily-friendly HotelChildren's Play AreaNon-smoking floorSnack Bar2024 Featured Hotels
per night
From
USD**6
LOHAS Boutique Hotel

LOHAS Boutique Hotel

4.8 / 5Outstanding1200 Reviews
No.1 East Vitality Island
7.78KM from ECCO

This is a perfect blend of Eastern aesthetics and modern LOHAS! Nestled on the vibrant island, surrounded by lake views and lush greenery, every room features a balcony to enjoy the rare island scenery in the city. The hotel’s design incorporates traditional Suzhou crafts like golden bricks and grass weaving, rich in cultural vibes. With kids’ play areas, sauna rooms, and pet-friendly policies, it’s ideal for both family trips and romantic getaways. The thoughtful goodnight desserts and turndown service will make you feel right at home.

Conference HallFamily-friendly HotelPicnic AreaChildren's Play AreaNon-smoking floorSnack Bar
per night
From
USD**2
Pan Pacific Suzhou

Pan Pacific Suzhou

4.7 / 5Great11174 Reviews
No.259 Xinshi Road
5.42KM from ECCO

This hotel is the perfect blend of family-friendly and business travel! Located in Suzhou's ancient city, just a 5-minute walk to the subway, with easy access to Canglang Pavilion and Pingjiang Road. Designed in the Spring and Autumn Wu Palace style, it offers garden views and stunning sights of Panmen Scenic Area. Facilities are top-notch, including indoor golf, outdoor tennis courts, and a kids' playground—your little ones will love it! The restaurants serve Suzhou and Huaiyang cuisine, plus Suzhou-style noodles, a foodie’s dream. Whether for family trips or business, this is your ideal choice!

Conference HallFamily-friendly HotelDryerBusiness TravelChildren's Play AreaNon-smoking floor
per night
From
USD**0
InterContinental Suzhou

InterContinental Suzhou

4.9 / 5Outstanding12540 Reviews
No.288 Wangdun Road, Jinji Lakeside
4.29KM from ECCO

Located by the scenic Jinji Lake, this hotel offers stunning lake views and a wide range of thoughtful amenities. Whether you're traveling with family or on business, it caters to all your needs. The kids' playground and child-friendly facilities ensure little ones have fun, while the executive lounge and fitness center provide relaxation for adults. With delicious breakfast, excellent service, and a convenient location, exploring Suzhou's beauty has never been easier. At night, enjoy the breathtaking夜景 from the infinity pool—a truly unforgettable experience!

Conference HallFamily-friendly HotelNon-smoking floor2024 Featured HotelsNear SubwayAirport and Station Pickup
per night
From
USD**4
Jinji Lake Grand Hotel

Jinji Lake Grand Hotel

4.9 / 5Outstanding1947 Reviews
Building 8, No.168 Guobin Road
5.76KM from ECCO

This hotel is a perfect getaway! Nestled next to a 27-hole golf course with water on three sides, the views are simply stunning. The spacious rooms feature 42-inch LCD TVs and separate wet and dry bathrooms for ultimate comfort. Don’t miss the indoor heated pool and outdoor tennis courts—perfect for staying active. Afterward, treat yourself to creative dishes at the Western restaurant or authentic Suzhou cuisine at the Chinese restaurant. Traveling with kids? They’ll love the children’s playground and animal encounters! Whether for business or leisure, this hotel has it all.

Conference HallFamily-friendly HotelBarCity SelectionCafeNon-smoking floor
per night
From
USD**8
Renaissance Suzhou Hotel

Renaissance Suzhou Hotel

4.9 / 5Outstanding2555 Reviews
No. 229 West of Suzhou Avenue
0.23KM from ECCO

This hotel is a perfect blend of luxury and convenience! Strategically located with metro access, it's just a few stops to top attractions like Pingjiang Road. Rooms feature Suzhou-inspired designs with modern comforts, plus a 24/7 gym and indoor saltwater pool for fitness enthusiasts. The Executive Lounge offers all-day dining, while private meeting rooms cater to business needs. With multiple dining options from Cantonese to international buffet, food lovers are spoiled for choice. Thoughtful service (including robot assistants!) and family-friendly amenities make it ideal for both work and play – truly great value!

Executive FloorConference HallExecutive LoungeFamily-friendly HotelBarCity Selection
per night
From
USD**1
Shangri-La Hotel, Suzhou Yuanqu

Shangri-La Hotel, Suzhou Yuanqu

4.8 / 5Outstanding5423 Reviews
Xiexin Plaza, No.99 Si'an Street
4.84KM from ECCO

Nestled by the Jinji Lake, this hotel offers stunning night views and is just a short walk from the subway, providing easy access to major attractions. The spacious rooms start from 48 square meters, featuring premium amenities, and some even include access to the Horizon Club Lounge with breakfast, afternoon tea, and more. Enjoy facilities like the pool, spa, and fitness center, or let the kids have fun in the play area. Perfect for both business and leisure travelers.

Conference HallExecutive FloorGolden Rooster Lake ViewFamily-friendly HotelExecutive LoungeBar
per night
From
USD**5
Novotel Jinji Lake Suzhou SIP

Novotel Jinji Lake Suzhou SIP

4.8 / 5Outstanding8531 Reviews
No.688 East of Suzhou Avenue
3.87KM from ECCO

This hotel offers great value for money! Located by Jinji Lake, just 1 minute from the subway, it's super convenient. Most rooms feature private balconies with stunning lake and city views. Enjoy the indoor heated pool and lush rooftop garden—perfect for photos! With excellent service, a kids' play area, and executive lounge, it's ideal for both families and business travelers. Nearby attractions like Eslite Bookstore and Moonlight Wharf make exploring a breeze!

Executive FloorConference HallGolden Rooster Lake ViewExecutive LoungeFamily-friendly HotelCity Selection
per night
From
USD**6
SCHOLARS BOUTIQUE Suzhou Pingjiangfu

SCHOLARS BOUTIQUE Suzhou Pingjiangfu

4.8 / 5Outstanding7320 Reviews
No.60 Baita East Road
3.09KM from ECCO

Nestled on Baita East Road, this boutique hotel draws inspiration from the Qing Dynasty’s North Half Garden, blending Suzhou’s cultural heritage with modern luxury. Perfect for families, it features a kids’ playground and spacious rooms with charming garden views. Prime location steps from Pingjiang Road, with breathtaking night scenes to admire. Impeccable service, from the warm front desk to business facilities, caters to all needs. Love photography? The picturesque courtyards and historic architecture are Instagram gold. Free parking and easy subway access make exploring effortless!

Conference HallFamily-friendly HotelCity SelectionChildren's Play AreaDry Cleaning ServicePhotogenic
per night
From
USD**7
Niccolo Suzhou

Niccolo Suzhou

4.8 / 5Outstanding10297 Reviews
Tower 1, Suzhou Ifs, No. 409 Suzhou Avenue East
4.91KM from ECCO

Experience luxury in the clouds! Perched atop the Suzhou International Finance Centre, this hotel offers a sky lobby on the 115th floor, making check-in a breathtaking experience. Rooms are stylish and cozy, with warm tones and stunning views of Jinji Lake or the city skyline. Dine at The Kitchen or sip creative cocktails at Bar 115, complete with live DJ performances for unforgettable nights. The infinity pool and fitness center on the 117th floor let you workout while soaking in panoramic views. Perfect for both business and leisure, this is your ideal getaway!

Conference HallGolden Rooster Lake ViewDryerBarCity SelectionCafe
per night
From
USD**3
vchill hotel

vchill hotel

4.9 / 5Outstanding2335 Reviews
7th Floor, No. 29, Shi Road, Jinchang Street, China/Jiangsu/Suzhou/Gusu District/Jinchang Street
6.03KM from ECCO

This hotel is a paradise for family fun! With kids' playground and children's club, your little ones can enjoy fruit picking and animal encounters – they won't want to leave. Adults can unwind at the hot spring or spa, or sip drinks at the executive lounge. At night, have a barbecue in the garden while admiring the stunning night view – pure bliss! The hotel also offers airport transfer services for hassle-free travel. Whether for family vacations or business trips, this is the perfect choice!

KTVBarbecueRobot ServiceMulti-function HallNear SchoolFamily-friendly Hotel
per night
From
USD**4
Pullman Suzhou Zhonghui

Pullman Suzhou Zhonghui

4.7 / 5Great4676 Reviews
No. 188 Jiayuan Road
6.73KM from ECCO

This is where business meets leisure in perfect harmony! Located in the financial hub of Xiangcheng District, the hotel offers unbeatable connectivity. The rooms blend modern business aesthetics with minimalist Chinese touches, all equipped with smart tech. Don’t miss their 4 unique dining venues and a massive 2,200 sqm event space featuring cutting-edge 4D holographic tech—ideal for unforgettable gatherings. Autumn visitors must try their authentic Yangcheng Lake hairy crab, sourced just 20 minutes away! With a pool, fitness center, and executive lounge, it’s a top pick for work or play.

Executive FloorConference HallExecutive LoungeFamily-friendly HotelBarCafe
per night
From
USD**8
W Suzhou

W Suzhou

4.8 / 5Outstanding6652 Reviews
Building 7, Suzhou center, intersection of Xinggang street and Suhui Road
1.41KM from ECCO

This hotel is a perfect Instagram spot, located by the stunning Jinji Lake with panoramic views of the city skyline! Every room features floor-to-ceiling windows, some offering breathtaking lake views—especially magical at night. Enjoy top-notch amenities like the AWAY Spa, indoor pool, and state-of-the-art gym, plus dining at Su Yan Cantonese Restaurant or cocktails at WOOBAR®. Just 10 minutes by car to trendy spots like Eslite Bookstore and Li Gong Di, with easy access to major attractions. Impeccable service and a vibrant atmosphere make it ideal for couples and families alike!

Conference HallDryerBarCity SelectionCafeNon-smoking floor
per night
From
USD**0
Four Seasons Hotel Suzhou

Four Seasons Hotel Suzhou

4.8 / 5Outstanding2587 Reviews
88 Four Seasons Boulevard, Suzhou 215000, China
3.73KM from ECCO

Nestled on a private 9-hectare island on Jinji Lake, this urban oasis offers breathtaking views of lush gardens and shimmering waters. Just moments from downtown, it’s the perfect escape with spacious rooms, suites, and villas designed for ultimate relaxation. Indulge at the signature lakeside restaurant or unwind at the luxurious spa. Families will love the kids’ club and water slides, while pet owners appreciate the pet-friendly policy. Whether for romance or family fun, this award-winning retreat promises an unforgettable stay.

Conference HallFamily-friendly HotelDryerChildren's Play AreaNon-smoking floor2024 Featured Hotels
per night
From
USD**9
Courtyard by Marriott Suzhou

Courtyard by Marriott Suzhou

4.7 / 5Great1351 Reviews
No. 188 Xinghai Street
0.57KM from ECCO

This hotel is a gem in Suzhou's bustling business district! Just steps from the subway, it offers easy access to Jinji Lake's sparkling夜景 night views and the iconic Eslite Bookstore. Sink into cloud-like beds with premium linens after a productive day in the ergonomic workspace with high-speed WiFi. The 27th-floor infinity pool and gym let you sweat with panoramic cityscapes - perfect for unwinding at the executive lounge with craft cocktails later. Family-friendly perks like robotic services and kids' amenities make it ideal for all travelers. Don't miss the convenience of direct metro links to major attractions!

Executive FloorConference HallExecutive LoungeFamily-friendly HotelBarCafe
per night
From
USD**5
Wyndham Garden Suzhou

Wyndham Garden Suzhou

4.1 / 5Good4591 Reviews
818 East Ganjiang Road
3.86KM from ECCO

This hotel boasts a prime location—just steps from the subway and a short walk to Zhuozheng Garden and Pingjiang Road! Blending traditional Chinese style with Suzhou cultural elements, it offers a unique stay. Enjoy executive lounge, outdoor pool, and fitness center—perfect for both business and leisure. With attentive service, friendly staff, and perks like free parking and airport transfers, it’s a great value. Don’t miss out!

Executive FloorConference HallCafeNon-smoking floorDry Cleaning ServiceIroning Service
per night
From
USD**4
Hilton Suzhou Yinshan Lake

Hilton Suzhou Yinshan Lake

4.8 / 5Outstanding1638 Reviews
Building 1, Yangguang Tiandi Commercial Plaza, No.1688 Huanhu Road
8.46KM from ECCO

This lakeside gem is perfect for leisure, business, and family trips! Just a 5-minute walk to the subway, with easy access to Suzhou's hotspots and Shanghai Hongqiao. Enjoy stunning lake views from your room, along with executive lounge and fitness center access. Traveling with kids? They'll love the playground and children's pool, plus specially prepared kids' meals. The 2700m² event space is ideal for business, while the sky garden and indoor pool offer relaxation. Impeccable service and spotless surroundings make this a smart choice!

Executive FloorConference HallFamily-friendly HotelCity SelectionCafeNon-smoking floor
per night
From
USD**5
Floral Lux Hotel·Suzhou Moke Garden Garden Culture Hotel

Floral Lux Hotel·Suzhou Moke Garden Garden Culture Hotel

4.9 / 5Outstanding518 Reviews
No.10 Daxinqiao Lane
2.96KM from ECCO

Tucked away in a quiet alley of Pingjiang Road, this hotel transports you back to the elegance of a traditional Jiangnan mansion. With white walls and black tiles, small bridges and flowing water, the garden features six stunning scenes, including a century-old bridge and persimmon tree—perfect for photos. Each room is uniquely designed, offering a timeless escape. At night, enjoy the melodic sounds of Pingtan and Kunqu opera while sipping on seasonal Biluochun tea. Its prime location puts you within walking distance of attractions like the Humble Administrator’s Garden and the metro. Whether for family trips or cultural immersion, this is a must-stay in Suzhou!

Conference HallFamily-friendly HotelPicnic AreaCity SelectionCafeSnack Bar
per night
From
USD**9
M Social Hotel Suzhou

M Social Hotel Suzhou

4.7 / 5Great3275 Reviews
HLCC, Tower 4, No.788 Zhongyuan Road, Suzhou Industrial Park, Jiangsu, China
4.84KM from ECCO

This hotel is a perfect spot for Instagram! Located by the scenic Jinji Lake, you can enjoy the stunning night views and the unique charm of Suzhou-style garden architecture, blended with a contemporary industrial vibe. The hotel features a pool, spa massage, and sauna—perfect for relaxation after a day of exploration. Plus, it’s just a 2-minute walk from Metro Line 8, making it super convenient to get around. Whether it’s a romantic getaway or a family trip, this is your ideal choice!

Conference HallGolden Rooster Lake ViewFamily-friendly HotelBarNon-smoking floorDry Cleaning Service
per night
From
USD**8
Artyzen Habitat Suzhou

Artyzen Habitat Suzhou

4.7 / 5Great3198 Reviews
No. 258 Zhuhui Road
3.72KM from ECCO

This hotel is a gem! Located in the heart of Gusu’s ancient city, it beautifully blends Suzhou garden aesthetics with contemporary design. The cozy, home-style rooms and creative workspace offer a perfect blend of relaxation, work, and play. Highlights include the 125 sqm creative studio and 150 sqm library banquet hall, ideal for both business and leisure. Don’t miss the stunning night views! With thoughtful amenities like airport transfers and kids’ meals, it’s perfect for families and solo travelers alike.

Conference HallDryerFamily-friendly HotelCafeNon-smoking floorDry Cleaning Service
per night
From
USD**3

Frequently Asked Questions

Everything you need to know about ECCO

This ECCO store features Scandinavian minimalist designs, with highlights:

  • BIOM hiking series (with shock absorption for cobblestone streets)
  • Hydromax waterproof collection (ideal for Jiangnan rainy season)
  • Seasonal Suzhou embroidery limited editions (silky thread details, ~$200-400 USD)

Pro tip: Free 3D foot scanning available for custom orthotics.

Within 10-minute walk:

  • Songhelou Restaurant: Must-try
  • Yu Xing Ji Noodles: Seasonal "Three Shrimp Noodles"
  • Dumb Dumplings (chain)

Inside mall:

  • Suzhou rice cake pop-up (try mint-flavored La Gao)
  • Starbucks Reserve with Suzhou garden-themed drinks

Hours: 10AM-10PM (Weekends until 10:30PM)

Transport:

  • Metro Line 1 to Times Square Station, Exit 3 (8min walk)
  • Taxi drop-off at "Northwest Gate near Starbucks"
  • Free parking first hour (underground lot)

Avoid 5-7PM weekdays - heavy traffic on Suya Road.

Top picks:

  1. BIOM Fjuel: Slip-resistant for Humble Administrator's Garden
  2. Soft 7 White: Instagrammable in Lion Grove Garden
  3. Exostrike Hike: Tackle Tiger Hill slopes

Warning: Avoid leather soles - moss-covered paths get slippery!

Major promotions:

  • June Mid-Year Sale (50% off select styles)
  • November Member Day (Extra 10% for 2+ items)
  • Pre-Chinese New Year Clearance (deep discounts)

Download ECCO China APP for digital coupons stackable with mall offers.

Requirements:

  • Single receipt ≥500 RMB (≈$70 USD)
  • Passport + departure flight within 30 days

Steps:

  1. Get Tax Free Form at mall service desk
  2. Customs stamp at Wuxi Shuofang Airport only
  3. Choose cash (10%) or credit refund (12%, slower)

Note: Goods must be unused for inspection.

Traveler Reviews

See what other travelers say about ECCO

HG*M‍5‍3‍7‍1‍7‍*‍*‍*‍*
HG*M‍5‍3‍7‍1‍7‍*‍*‍*‍*

Kempinski Hotel Suzhou

Having stayed at Kempinski in Shanghai before, I knew exactly what to expect—and this trip completely exceeded it. Visiting Suzhou during New Year’s, I chose Kempinski as my top pick, and it was absolutely the right decision. Arriving by car was super convenient, with seamless parking access. The grand lobby immediately impressed me—soaring ceilings adorned with festive holiday decor created an instant magical vibe. To my delight, I was upgraded to a deluxe suite on New Year’s Day, which felt like a dream gift. Special thanks to the front desk team, especially Xiao Lu, for such a thoughtful touch. Stepping into the room, my partner couldn’t stop saying ‘wow’—the panoramic view of Jinji Lake flooded the space with natural light, while the warm interior made it feel cozy and luxurious. The pool is perfect for both adults and kids, with great facilities and a relaxing atmosphere. And the private walkway? A photographer’s paradise—endless opportunities for stunning shots. From start to finish, every detail felt exceptional. This wasn’t just a stay—it was an unforgettable experience. Definitely coming back.

HG*M‍5‍0‍4‍6‍4‍*‍*‍*‍*
HG*M‍5‍0‍4‍6‍4‍*‍*‍*‍*

LOHAS Boutique Hotel

Staying at Jin Hai Hua LOHAS Huayu Dongfang Hotel was an absolute delight! The room came with a wine opener and crystal glasses—such a thoughtful touch that made the experience feel extra special. The entire property has a subtle, pleasant fragrance throughout, creating a serene and inviting atmosphere. The view from the window is breathtaking, offering a perfect blend of nature and cityscape. I was upgraded to a higher room for free, which was a lovely surprise. Even better? There was a tiny dog living in the adjacent room—adorable and so full of personality! The only minor hiccup was with the screen mirroring feature; it wasn’t clear which room the signal was coming from, but honestly, it didn’t take away from the overall amazing stay. This hotel offers incredible value and charm—definitely one of my top picks in Suzhou!

HG*V‍a‍n‍i‍l‍l‍a‍F‍a‍n‍g
HG*V‍a‍n‍i‍l‍l‍a‍F‍a‍n‍g

Pan Pacific Suzhou

We stayed at Pan Pacific Suzhou with our parents for a short getaway, and the family room brought back such a nostalgic feeling—almost like reliving my childhood. The extra single bed in the outer room was super comfortable, and waking up to the view of the Pingmen Garden outside the window was absolutely peaceful. Our host, Xiao Gu, was incredibly attentive—she sent over all the details ahead of time and remained available for any small questions, which made everything so stress-free. The on-site café, noodle bar, and dining options were convenient and well-executed. Only one minor note: the bottled water quality could be improved, especially if you’re into brewing tea. But overall, the serene Chinese garden setting is perfect for unwinding. Walking through the courtyard, enjoying the quiet ambiance, and just being present—it’s exactly what a relaxing city escape should feel like. Highly recommend this hotel for families looking for comfort, charm, and a touch of tranquility.

HG*C‍h‍u‍n‍s‍h‍u‍i‍w‍u‍x‍i‍a‍n‍g
HG*C‍h‍u‍n‍s‍h‍u‍i‍w‍u‍x‍i‍a‍n‍g

InterContinental Suzhou

We always come to Jinji Lake and have stayed at InterContinental Suzhou multiple times—truly a go-to choice. The hotel overlooks the lake, and Moonlight Pier is just across the bridge—super convenient for walking or taking the metro. This time, we brought my elderly parent who had just recovered from a fracture; mobility was limited, and even eating and moving around were challenging. From check-in onward, the staff went above and beyond. When we requested two rooms, they kindly arranged adjacent ones for easier supervision. Throughout breakfast and dinner buffet service, the team showed exceptional care. During dinner, a young, friendly server noticed our situation and proactively brought a cushion so my parent could elevate their injured arm—something that actually helped with swelling. He even explained the medical reasoning behind it! That level of thoughtfulness and knowledge stood out. Every interaction felt personal, warm, and professional. We’ve already taken photos of several team members’ name tags—we’d love to see them recognized by the hotel. Definitely coming back again!

HG*Y‍1‍n‍g‍1‍9‍9‍2
HG*Y‍1‍n‍g‍1‍9‍9‍2

Jinji Lake Grand Hotel

This stay was absolutely perfect from start to finish! From the moment we walked in, the front desk staff greeted us with genuine warmth and efficiency—check-in was lightning-fast. We brought our little one along and were pleasantly surprised by a complimentary room upgrade—such a sweet surprise! The room itself was spotless, with soft, comfortable bedding that made for a restful night’s sleep. Breakfast was an outstanding spread—plenty of options blending both Western and Chinese flavors, all fresh and delicious. Location-wise, it’s ideal: walking distance to restaurants, shopping areas, and even the lakefront. Easy access to public transit too. Everything about this hotel exceeded expectations. I’ll definitely be booking here again on my next trip to Suzhou—it’s truly a top-tier choice.

HG*D‍Q‍Z‍M‍d‍e‍q‍i‍n‍g
HG*D‍Q‍Z‍M‍d‍e‍q‍i‍n‍g

Renaissance Suzhou Hotel

The hotel environment was absolutely delightful—spotless and well-maintained, with a view from the window that opened up to beautiful cityscapes. The street views were peaceful and calming, making every moment in the room feel relaxing. Cleanliness was top-notch: housekeeping came promptly each day, fresh towels were provided daily, and complimentary water was always replenished in time. What truly stood out was the exceptional service. My personal concierge, Xiao Zhao, went above and beyond—he upgraded my room at no extra cost. Even on chilly days, he remembered to ask about my tea preference and even added extra tea bags when he knew what I liked. It was such a thoughtful touch that made the stay feel special. The front desk staff also showed great care by helping carry luggage both upon arrival and departure, which meant so much during a short visit. These small but meaningful gestures left a lasting impression. This wasn’t just a place to stay—it felt like being welcomed into a home. I’ll definitely return, and if Xiao Zhao is working, I’ll be sure to ask for him again. Thank you for making my trip so memorable.

HG*i‍n‍f‍i‍n‍i‍*‍*‍*‍*
HG*i‍n‍f‍i‍n‍i‍*‍*‍*‍*

Shangri-La Hotel, Suzhou Yuanqu

Staying at Shangri-La Hotel, Suzhou Yuanqu was an absolute delight. The location is fantastic—right next to 711, FamilyMart, and Starbucks, so grabbing a quick coffee or snack is super convenient. A short walk takes you to Xinguang Plaza and Juyou Department Store, perfect for some shopping without needing to travel far. In the evening, we headed to the Ferris wheel and were pleasantly surprised by how few people were in line—got tickets and boarded right away, enjoying stunning views of the city skyline. The hotel’s Chinese restaurant served amazing noodles with crisp vegetables, and the squirrel-shaped mandarin fish was freshly prepared—absolutely delicious. Breakfast was a highlight too, with a diverse menu including sesame dumplings, Ao Zao noodles, egg rolls, Benedict eggs, sweet pea and pomelo cheese salad, and the yellow peach milk banana pancake—each dish was flavorful and satisfying. Staff were friendly and attentive throughout our stay. From comfort to convenience, every detail was spot-on. This place truly delivers on luxury and value. I’ll definitely be back.

HG*_‍W‍e‍C‍h‍a‍t‍2‍9‍6‍1‍7‍0‍*‍*‍*‍*
HG*_‍W‍e‍C‍h‍a‍t‍2‍9‍6‍1‍7‍0‍*‍*‍*‍*

Novotel Jinji Lake Suzhou SIP

I always choose this hotel whenever I’m in Suzhou for work, and this visit was no exception—especially since it coincided with New Year’s Eve. The festive atmosphere throughout the hotel was truly impressive; the celebration in the lobby was lively and well-organized, with great music and decorations that really set the mood. My room was just as comfortable as ever, and the view from the balcony overlooking Jinji Lake was absolutely stunning—perfect for morning coffee or quiet evenings. The housekeeping service was prompt and attentive, always ready to help. I checked in again with Daisy at the front desk—her warm smile and professional yet friendly demeanor made me feel right at home. From start to finish, the experience exceeded expectations. If you’re visiting Suzhou, don’t miss staying here—it’s a top choice for both business and leisure travelers.

HG*2‍0‍1‍1‍6‍0‍*‍*‍*‍*
HG*2‍0‍1‍1‍6‍0‍*‍*‍*‍*

SCHOLARS BOUTIQUE Suzhou Pingjiangfu

This little gem is a true hidden treasure—small in size but beautifully designed with intricate layouts and charming details at every turn, making it feel like stepping into a traditional Chinese garden. The room was incredibly comfortable, with powerful air conditioning that made the stay so pleasant. Entry requires a key card, which adds a nice layer of security and peace of mind. Just 30 meters from Pingjiang Road pedestrian street, everything you need—restaurants, shops, local snacks—is right at your doorstep. If you'd rather stay in, there’s a quiet tea lounge where you can sip tea and read books, plus dining options available through group deals—perfect for those lazy days. The front desk staff were friendly, patient, and always ready to help. And don’t miss the vintage rosewood trunks—they’re a standout feature with real character. A place I’d definitely return to, without hesitation.

HG*1‍8‍8‍1‍0‍7‍6‍*‍*‍*‍*
HG*1‍8‍8‍1‍0‍7‍6‍*‍*‍*‍*

Niccolo Suzhou

I’ve dined at Xinchu a few times before, but this was my first time staying at Niccolo Suzhou—completely different experience! I booked the lake-view N3 room through Karina for my birthday, and it was absolutely perfect. Facing the Oriental Gate, the night views are stunning—glittering lights reflecting on the water, like something out of a movie. Karina went above and beyond with her service—she even surprised me with a birthday cake 🎂, which made the whole stay feel special. The breakfast extending until 11 AM is such a thoughtful touch, especially on weekends when you can just enjoy it as a relaxed brunch and skip lunch. The only minor downside? The room ran surprisingly hot—even at 16°C, it felt stuffy, and by afternoon it seemed close to 30°C, so maybe a slight AC adjustment would help. Also, the pool is on the smaller side. But overall, the exceptional service, incredible location, and beautiful views more than make up for it. A fantastic stay with great value!

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HG*s‍t‍e‍v‍e‍1‍1‍2‍9

Pullman Suzhou Zhonghui

I really appreciate the room upgrade offered to this returning guest—what a fantastic welcome! All special requests I made during booking were clearly addressed upon check-in, which made the whole process smooth and stress-free. During the New Year holiday period, despite the busy schedule, staff across all departments—from front desk to housekeeping and dining—maintained excellent service attitude and professionalism, truly reflecting Pullman’s high standards under Accor’s management. A special shoutout to Betty at reception—your warm smile genuinely brightened my stay! I’m already planning a return visit after the peak season to enjoy the hotel’s full charm without the crowds. One small suggestion: the restaurant currently has only two coffee machines, which seems like the lowest number among Pullman properties I’ve stayed in across Jiangsu, Zhejiang, and Shanghai. With some room for expansion, adding one more machine could significantly enhance the morning coffee experience.

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HG*R‍o‍u‍r‍o‍u‍r‍o‍u‍r‍o‍u‍y‍e

W Suzhou

Staying at W Suzhou was a fantastic experience. Located right next to Jinji Lake, the hotel offers a serene and stylish atmosphere with easy access to the Suzhou Center Mall via a direct third-floor connection—perfect for dining and shopping without stepping outside. Despite having been around for a while, the property feels fresh and well-maintained, with clean rooms and modern amenities throughout. Upon check-in, the front desk staff kindly asked about room preferences, which led to a complimentary upgrade to a room with a better view—offering lovely glimpses of the lake, especially stunning in the evening. The lobby team was warm and attentive, making the arrival smooth and welcoming. One small note: there was a coffee spill at the café area that wasn’t cleaned up immediately, but it didn’t detract much from the overall experience. All in all, this is a great choice for travelers seeking comfort, convenience, and a touch of luxury in Suzhou.