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Hotels with Robot Service Near ECCO
At ecco(Metro City Guanqian Street Store) in Suzhou, you'll not only find comfortable Nordic-style footwear but also experience the unique charm of this historic district. Metro City stands as a fashion landmark blending modern shopping with traditional culture - perfect for grabbing some authentic Suzhou snacks after shopping sprees to fully immerse in Jiangnan vibes!
New City Grand Rezen Hotel
This hotel is a perfect choice for family trips and business travel! Located in the heart of Suzhou's High-Tech Zone, it's just a 5-minute walk to the Canal Sports Park and close to famous attractions like Tiger Hill and Hanshan Temple. The hotel boasts indoor heated pools, a large children's playground, and even princess-themed rooms—kids will love it! Spacious rooms come with bidets and free WiFi, adding to the comfort. Nearby, you'll find Yongli Plaza and Huaihai Street, perfect for dining and entertainment. With excellent service, friendly staff, and great value, it's a smart choice for your stay!
LOHAS Boutique Hotel
This is a perfect blend of Eastern aesthetics and modern LOHAS! Nestled on the vibrant island, surrounded by lake views and lush greenery, every room features a balcony to enjoy the rare island scenery in the city. The hotel’s design incorporates traditional Suzhou crafts like golden bricks and grass weaving, rich in cultural vibes. With kids’ play areas, sauna rooms, and pet-friendly policies, it’s ideal for both family trips and romantic getaways. The thoughtful goodnight desserts and turndown service will make you feel right at home.
Pan Pacific Suzhou
This hotel is the perfect blend of family-friendly and business travel! Located in Suzhou's ancient city, just a 5-minute walk to the subway, with easy access to Canglang Pavilion and Pingjiang Road. Designed in the Spring and Autumn Wu Palace style, it offers garden views and stunning sights of Panmen Scenic Area. Facilities are top-notch, including indoor golf, outdoor tennis courts, and a kids' playground—your little ones will love it! The restaurants serve Suzhou and Huaiyang cuisine, plus Suzhou-style noodles, a foodie’s dream. Whether for family trips or business, this is your ideal choice!
Renaissance Suzhou Hotel
This hotel is a perfect blend of luxury and convenience! Strategically located with metro access, it's just a few stops to top attractions like Pingjiang Road. Rooms feature Suzhou-inspired designs with modern comforts, plus a 24/7 gym and indoor saltwater pool for fitness enthusiasts. The Executive Lounge offers all-day dining, while private meeting rooms cater to business needs. With multiple dining options from Cantonese to international buffet, food lovers are spoiled for choice. Thoughtful service (including robot assistants!) and family-friendly amenities make it ideal for both work and play – truly great value!
vchill hotel
This hotel is a paradise for family fun! With kids' playground and children's club, your little ones can enjoy fruit picking and animal encounters – they won't want to leave. Adults can unwind at the hot spring or spa, or sip drinks at the executive lounge. At night, have a barbecue in the garden while admiring the stunning night view – pure bliss! The hotel also offers airport transfer services for hassle-free travel. Whether for family vacations or business trips, this is the perfect choice!
Citadines Suzhou Jinji Lake
This hotel is a perfect choice for family trips! Spacious rooms come with a fully-equipped kitchen and washer-dryer, ideal for both short stays and long-term living. Kids will love the children's playground and kids' pool, while adults can enjoy the fitness center and stunning night views. Conveniently located near the subway, it’s easy to reach attractions like Guanqian Street and Pingjiang Road. With thoughtful service, delicious breakfast, and even robot service, it’s a top pick for both family vacations and business trips!
Wangfu Jinke Grand Hotel
This hotel is a perfect choice for family trips! Located in the high-tech zone, you can enjoy the view of the ancient Hanshan Temple right from your window, with its calming morning bells and evening drums. The hotel blends Suzhou garden elegance with modern amenities, offering cozy rooms, including family rooms with double beds and kid-friendly themed rooms. With indoor and outdoor pools, game rooms, and diverse dining options, you can have a perfect vacation without leaving the hotel. The front desk service is excellent, the environment is clean, and the value for money is unbeatable—highly recommended!
Courtyard by Marriott Suzhou
This hotel is a gem in Suzhou's bustling business district! Just steps from the subway, it offers easy access to Jinji Lake's sparkling夜景 night views and the iconic Eslite Bookstore. Sink into cloud-like beds with premium linens after a productive day in the ergonomic workspace with high-speed WiFi. The 27th-floor infinity pool and gym let you sweat with panoramic cityscapes - perfect for unwinding at the executive lounge with craft cocktails later. Family-friendly perks like robotic services and kids' amenities make it ideal for all travelers. Don't miss the convenience of direct metro links to major attractions!
Hovle Mansion Club & Hotel
Looking for a hotel in Suzhou that blends classic charm with modern comforts? This is the perfect choice! Nestled in the Pingjiang Historical District, it offers easy access to Guanqian Street and other attractions. Rooms feature Jiangnan-style designs, with suite options boasting ancient city views. Amenities include 24-hour front desk, free parking, and thoughtful butler service, ideal for both business and family travelers. The restaurant serves delicate Cantonese and Huaiyang cuisine, with private dining rooms in heritage settings. Kids’ play areas and family-friendly facilities ensure fun for all. Come and experience it today!
Four Points by Sheraton Suzhou, Wuzhong
This hotel is a true value-for-money gem, perfect for both business trips and family vacations! With its prime location near Metro Lines 3 and 4, getting around is a breeze. The modern and minimalist rooms come with high-speed WiFi and 55-inch TVs for ultimate comfort. Family-friendly amenities like a kids’ playground and game room will keep the little ones entertained. Enjoy a global culinary journey at the all-day dining restaurant, or unwind with a craft beer at the lobby bar. Free parking and exceptional service make it a top choice, earning rave reviews for its warm hospitality and great ambiance!
Suzhou Shantang Street Huamao Gusuli Service Apartment
This is a luxurious space that blends classical gardens with modern art, located in the prime location of Suzhou, just a short walk from famous attractions like Shantang Street and Humble Administrator’s Garden. The hotel’s design revives the centuries-lost Zizhi Garden, with rooms styled like ink paintings, including family-themed suites and pet-friendly terrace rooms to cater to all guests. Facilities include a heated pool, whisky bar, children’s playground, and gym, along with thoughtful butler service and private kitchens for a five-star experience. Whether for family trips, romantic getaways, or business travel, this is the perfect choice!
Angsana Suzhou Shishan
This hotel is a perfect choice for family trips! With a kids' pool, playroom, and Little Rangers Club, your children will have endless fun. Adults can relax at the spa, enjoy the sauna, or savor a cup of coffee at the Angsana Lobby Lounge, immersing in Southeast Asian vibes. The hotel boasts stunning night views and garden-style architecture, making it a great spot for photos. Conveniently located near the subway, it also offers airport transfers for a hassle-free stay. Whether you're with family, friends, or your partner, this place promises an unforgettable adventure!
Banyan Tree Suzhou Shishan
Seeking serenity amidst the urban buzz? Each room here features a private courtyard hot spring infused with skin-loving metasilicic acid. The 60sqm Wellness Courtyard Room is a highlight, complete with yoga mats, singing bowls, and personalized wellness programs. Foodies will adore White Cloud Restaurant’s exquisite Cantonese and Huaiyang cuisine, while the lobby lounge offers panoramic mountain views with themed afternoon teas. Couples can even book a romantic garden dining experience. Rejuvenate at the award-winning Banyan Tree Spa or take a dip in the indoor pool – your perfect urban escape awaits!
Rezen (Suzhou Shantang Street Garden Culture)
This hotel is a perfect choice for families! Nestled in a century-old mansion with its own private garden, it’s just steps away from the famous Shantang Street. The facilities are top-notch, featuring a kids’ play area, family cinema, and even barbecue spots and animal interactions—kids will love it! The rooms are designed in a modern Chinese style, offering both comfort and elegance. With 24-hour front desk and laundry services, it’s a great value for your stay!
Manting Hotel (Suzhou Shantang Street store)
Nestled in Suzhou's historic Changmen district, this boutique resort is just 5 minutes' walk to Shantang Scenic Area with subway access nearby. Its 101 rooms blend urban aesthetics with local culture, each uniquely stylish. Families will love the kids' club with playground and pool, while parents unwind in the tea lounge or fitness center. Enjoy 24/7 robot butler service and healthy breakfast spreads - perfect for both family vacations and romantic getaways. The smart amenities and prime location make every stay effortlessly delightful!
Days Hotel Suzhou
This hotel is perfect for both families and business travelers! Located in a bustling commercial center, it offers shopping, dining, and entertainment all in one place, plus stunning night views for your Instagram. The elegantly designed rooms ensure a comfortable sleep, and the kids' club and cartoon-themed rooms will keep the little ones happy. Facilities include a fitness center, laundry room, and tea lounge, along with 24-hour front desk and free parking for your convenience. Nearby attractions like Tiger Hill and Humble Administrator’s Garden make it a great choice for explorers. Whether for family fun or business trips, this is your ideal stay!
Atour Hotel Huaihai Street, Lion Mountain, Suzhou New District
This hotel offers great value for money, perfect for both business trips and family vacations! Its prime location is just a few minutes’ walk to the subway, with easy access to Guanqian Street and Shantang Street. Rooms are equipped with smart toilets and electric curtains, featuring Plante series bedding for ultimate comfort. Kids will love the play area and reading corner. Amenities include a buffet restaurant, laundry room, and free parking. The staff is friendly and attentive, making your stay truly enjoyable!
ARULA Youngor Central Hotel
This hotel is a perfect choice for family trips! Located near Guanqian Street, it’s surrounded by attractions like Pingjiang Road and Humble Administrator’s Garden. The hotel blends Suzhou-style garden aesthetics with modern comfort, offering a serene vibe. Kids will love the robot butler Xiao Ya, who can guide and deliver items. Rooms feature latex mattresses and comfortable pillows for a restful sleep. Enjoy a cup of coffee at the Starbucks in the lobby. Whether for leisure or business, this high-value stay won’t disappoint!
Cendre Hotel
This hotel is the perfect blend of family-friendly and business travel! Located near Suzhou's top ten most beautiful tree-lined streets, Hanshan Temple, Lingering Garden, and Tiger Hill are just a stone's throw away. The premium European and American mattresses and bedding ensure a restful sleep, while the shared spaces and coffee bar let you switch effortlessly between work and vacation mode. Don't miss the innovative Suzhou cuisine at Su Xiaoguan, with signature dishes like Suzhou-style smoked fish and squirrel-shaped mandarin fish. Close to the subway, it's super convenient for both family trips and business stays!
Suzhou Castle Scholars Hotel
This hotel is a perfect choice for both business trips and family vacations! Located in the city center with convenient transportation, it’s close to the subway and major attractions. The facilities are top-notch, including free parking, a fitness center, and a kids’ play area, plus 24-hour front desk service. The rooms are stylish and comfortable, with free WiFi and a self-service laundry. Don’t miss their famous Aozao noodles and meat mooncakes! Ideal for meetings or family getaways, this place has it all!
Traveler Reviews
See what other travelers say about ECCO
New City Grand Rezen Hotel
My stay at New City Grand Rezen Hotel in Suzhou was absolutely outstanding—truly a 10/10 experience. The location is perfect for exploring the city’s top attractions: just a short drive from iconic spots like Tiger Hill, Hanshan Temple, and the Lingering Garden. I saved so much time on transportation, which made my trip much more enjoyable. The hotel itself is beautifully designed with a modern yet elegant vibe. My room was spacious, impeccably clean, and incredibly comfortable—especially the bed, which made it easy to get a restful night's sleep even after a long day of sightseeing. The staff went above and beyond with their warm, attentive service—always smiling, ready to help, and genuinely welcoming. From check-in to check-out, every interaction felt personal and thoughtful. On-site amenities like the pool and fitness center were a nice bonus, especially for families or business travelers looking to unwind. It’s clear this hotel lives up to its five-star reputation. If you’re planning a trip to Suzhou, this is definitely a top choice—highly recommended!
LOHAS Boutique Hotel
Staying at Jin Hai Hua LOHAS Huayu Dongfang Hotel was an absolute delight! The room came with a wine opener and crystal glasses—such a thoughtful touch that made the experience feel extra special. The entire property has a subtle, pleasant fragrance throughout, creating a serene and inviting atmosphere. The view from the window is breathtaking, offering a perfect blend of nature and cityscape. I was upgraded to a higher room for free, which was a lovely surprise. Even better? There was a tiny dog living in the adjacent room—adorable and so full of personality! The only minor hiccup was with the screen mirroring feature; it wasn’t clear which room the signal was coming from, but honestly, it didn’t take away from the overall amazing stay. This hotel offers incredible value and charm—definitely one of my top picks in Suzhou!
Pan Pacific Suzhou
We stayed at Pan Pacific Suzhou with our parents for a short getaway, and the family room brought back such a nostalgic feeling—almost like reliving my childhood. The extra single bed in the outer room was super comfortable, and waking up to the view of the Pingmen Garden outside the window was absolutely peaceful. Our host, Xiao Gu, was incredibly attentive—she sent over all the details ahead of time and remained available for any small questions, which made everything so stress-free. The on-site café, noodle bar, and dining options were convenient and well-executed. Only one minor note: the bottled water quality could be improved, especially if you’re into brewing tea. But overall, the serene Chinese garden setting is perfect for unwinding. Walking through the courtyard, enjoying the quiet ambiance, and just being present—it’s exactly what a relaxing city escape should feel like. Highly recommend this hotel for families looking for comfort, charm, and a touch of tranquility.
Renaissance Suzhou Hotel
The hotel environment was absolutely delightful—spotless and well-maintained, with a view from the window that opened up to beautiful cityscapes. The street views were peaceful and calming, making every moment in the room feel relaxing. Cleanliness was top-notch: housekeeping came promptly each day, fresh towels were provided daily, and complimentary water was always replenished in time. What truly stood out was the exceptional service. My personal concierge, Xiao Zhao, went above and beyond—he upgraded my room at no extra cost. Even on chilly days, he remembered to ask about my tea preference and even added extra tea bags when he knew what I liked. It was such a thoughtful touch that made the stay feel special. The front desk staff also showed great care by helping carry luggage both upon arrival and departure, which meant so much during a short visit. These small but meaningful gestures left a lasting impression. This wasn’t just a place to stay—it felt like being welcomed into a home. I’ll definitely return, and if Xiao Zhao is working, I’ll be sure to ask for him again. Thank you for making my trip so memorable.
Citadines Suzhou Jinji Lake
Staying at this property was a great experience overall. The spacious rooms were one of the biggest highlights—plenty of room to move around, which made the stay feel comfortable and relaxing. The proximity to the metro station is excellent; it’s literally just a short walk away, making it super convenient for getting around the city. While it’s not right next to major attractions, the transit access makes exploring nearby spots easy. The value for money is solid, especially considering the size and location. Breakfast options were basic and could use some improvement, and front desk service had room for enhancement too—but given the price point, these are minor drawbacks. All in all, I’d highly recommend this hotel for travelers looking for comfort, convenience, and a good balance between cost and quality.
Courtyard by Marriott Suzhou
The overall experience was excellent—everything was just right. There was a minor hiccup during our stay, but the team handled it promptly and professionally, turning what could have been an issue into a seamless experience. I especially want to thank Sara Lin for her outstanding support. Her genuine warmth, attention to detail, and proactive attitude truly made a difference. It’s clear she genuinely cares about guest satisfaction. Thanks to her and the entire team, I’ll definitely recommend this Courtyard by Marriott Suzhou to friends and family—and I’m already planning my next visit. Looking forward to meeting you all again!
Hovle Mansion Club & Hotel
We stayed at Hovle Mansion Club & Hotel in Suzhou during the New Year’s holiday with our family, and it was an absolutely perfect choice. The location is unbeatable—just a short walk from the metro station, and you’re literally one minute away from the historic Pingjiang Road, where the charm of old Suzhou comes alive. The hotel itself has such a refined atmosphere—so elegant and full of character, making it easy to capture beautiful photos right on the premises. Every staff member we met was warm, welcoming, and genuinely attentive. They even surprised us with breakfast vouchers for our child—a thoughtful touch that made the stay extra special. At check-out, the front desk agent, Ms. Wang, went above and beyond by asking if we were satisfied and handed us a small gift as a farewell token. It felt so personal and heartfelt. This trip wasn’t just about sightseeing—it felt like coming home. We left feeling truly cared for, and we’ll definitely return next time we visit Suzhou. Wishing Hovle Mansion Club & Hotel continued success and many more happy guests!
Four Points by Sheraton Suzhou, Wuzhong
The hotel overall is excellent—comfortable rooms, great amenities, and friendly staff. While it’s a bit of a walk from the nearest subway station, it’s manageable and not a major issue. Breakfast was decent with a variety of options, but the coffee and tea were disappointing. The coffee was extremely weak—by far the weakest I’ve had in any hotel stay. The black tea tasted more like colored water than actual tea, and there were no fresh tea bags available for brewing. It really brought down the experience, especially since other aspects of the stay were so positive. That said, the room comfort, cleanliness, and service all exceeded expectations. Definitely worth staying again if they can upgrade the beverage offerings.
Suzhou Shantang Street Huamao Gusuli Service Apartment
Staying at Huamao Gusuli Service Apartment in Suzhou was an absolute delight—especially for families with young kids. The spacious rooms made us feel right at home, and they even provided a baby safety barrier when we requested it, which was such a thoughtful touch. Everything you need is here: washer, dryer, smart toilet, and all the essentials for a comfortable stay. We were pleasantly surprised when the front desk staff, Xiao Ju, gave our little one a sweet welcome gift during check-in and checkout—such a personal and warm gesture. On the LG floor, there's a dedicated kids' playground and a swimming pool that kept our child entertained for hours. Just outside, the Zhiyuan Garden offers a beautiful panoramic view perfect for a relaxing stroll. The service is attentive without being intrusive, and the location is ideal for exploring Shantang Street. This place truly delivers on comfort, convenience, and charm. I’d definitely come back here on any future trip to Suzhou.
Rezen (Suzhou Shantang Street Garden Culture)
Staying here for three nights was an absolute delight! The staff at the front desk were incredibly polite and welcoming—always smiling and ready to help. Breakfast was a real highlight: generous, varied, and delicious with both Western and local options. The air conditioning worked perfectly, keeping the room cool and comfortable even during warmer days. Housekeeping came by daily, ensuring the room stayed spotless and fresh throughout our stay. The hotel’s location is unbeatable—just a short walk to Shantang Street, where you can enjoy charming old-town scenery, lively street food, and plenty of local shops. There's also a supermarket nearby, making errands super convenient. For those driving, the parking lot is spacious and well-lit. Overall, this place offers a perfect balance of comfort, cleanliness, and convenience in a vibrant yet peaceful setting. I’d definitely book again!
Manting Hotel (Suzhou Shantang Street store)
This stay completely exceeded my expectations—definitely worth a glowing review! The location is unbeatable: just a short walk to the metro station, with restaurants, shops, and local hotspots all within easy reach. No need to stress about where to eat or how to get around—everything’s right at your doorstep. The lobby sets the tone with its minimalist yet elegant design, enhanced by thoughtful greenery that instantly creates a calming atmosphere as soon as you step in. But the room? Pure delight. Impeccable cleanliness—no dust under the bed, no corners missed. The bedding was soft and comfortable, and the blackout curtains ensured a deep, uninterrupted sleep. The bathroom features smart dry-wet separation, with strong, consistent hot water flow. High-quality toiletries made the experience even more luxurious. Service stood out above all else. The front desk team was warm, professional, and efficient—check-in and check-out were seamless. They also offered genuine local recommendations for hidden gems and authentic eats, which I truly appreciated. Room service responded quickly and quietly, never disturbing during rest time—those little touches really show care. Free Wi-Fi was blazing fast, perfect for work or streaming without lag. Breakfast was a highlight too—well-balanced between Chinese and Western options, fresh, delicious, and thoughtfully prepared. Overall, this hotel delivers incredible value whether you're here for business or leisure. I’ve already recommended it to friends, and I’ll definitely be back on my next trip to Suzhou.
Days Hotel Suzhou
Located in the heart of the business district, this hotel is directly connected to a shopping mall on the 4th floor—just walk out and you're right next to a cinema and tons of dining options. I was upgraded from a standard king room to a spacious suite, which was both clean and well-designed. The bathtub even came with a cover for a relaxing soak. The staff, especially our host Xiao Xie, went above and beyond—welcome fruit, quick delivery of extra toiletries for my kids (including toothbrushes and slippers), and a personalized travel guide that made planning our day trips so easy. Every detail felt thoughtfully considered. This isn’t just a place to stay—it’s a comfortable, convenient, and genuinely welcoming home away from home. Highly recommended.
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