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Absolutely loved my stay at Mura Hotel Boutique! The location is perfect—just a short walk from the beach and downtown, making it super convenient for exploring Cancun. The staff are friendly and speak excellent English, always ready to help with any request. The hotel itself feels brand new, spotlessly clean, and incredibly comfortable—especially the beds, which were some of the most relaxing I’ve ever slept on. Every detail was thoughtfully done, from the modern design to the quiet, peaceful atmosphere. This place truly delivers on comfort and quality. Highly recommend it to anyone looking for a stylish, hassle-free getaway in Cancun.
Staying at Hive Cancun by G Hotels was an absolute delight! The room was spacious and well-designed, with a private balcony offering stunning views of the ocean—perfect for morning coffee or sunset moments. Natural light floods in through the large windows, making the space feel bright and airy. The staff went above and beyond with their friendly, helpful service—always smiling, ready to assist, and genuinely attentive. Even with Cancun’s blazing heat, having a fridge in the room made all the difference; it was great to keep drinks cold and refreshments handy. Location is convenient, close to everything you’d want without being too far from the beach. It’s rare to find such a perfect blend of comfort, style, and hospitality—highly recommend this gem!
I had high expectations for this event at Casa La Selva based on the reviews, but the reality was a major disappointment. We booked a dinner gathering expecting a proper taco buffet with various fillings, but instead received just basic tacos—so simple that I could’ve easily brought them myself. There was no staff attention, no table setup, and no service coordination. The scheduled 8 PM start time was completely ignored; we didn’t even receive the food until 10 PM. This kind of unreliable service makes me rethink my booking strategy—I’ll now only pay after the event to make sure what’s promised is actually delivered.
Staying at Hotel Blue Star Cancun was a mixed experience. While the rates are reasonable compared to other options in Cancun, cleanliness left much to be desired—hair was visible on the floor upon arrival, which wasn’t reassuring. During the day, we asked staff to empty our trash (the room only provides one small bin for all waste, including toilet paper), but they never followed up, forcing us to carry it downstairs ourselves. Breakfast consisted of stale cereal, weak coffee, basic toast, and overripe fruit—nothing exciting. We paid extra for chilaquiles, but they were underseasoned and lacked the expected spice. On the positive side, the hot water worked well, and the counter space was generous. However, the lack of a bathroom fan was frustrating, and thin glass doors and windows made the room very echoey—you could clearly hear guests talking next door. The hairdryer was dangerously hot, making it unusable. Overall, while the price point is fair, improvements in hygiene, soundproofing, and amenities would go a long way in raising the overall value.
Our stay at Villa Sofia Hotel Boutique Cancun was absolutely wonderful. Roberto, the property manager and host, was incredibly welcoming, helpful, and provided clear directions and great recommendations for local attractions. We especially loved the nearby Los Abuelos Campastre restaurant—authentic, delicious traditional food that we’ll definitely return for. Right across the road is a Soriana marketplace where we picked up groceries to prepare breakfast in our room, then enjoyed it poolside—such a convenient and relaxing way to start the day. The hotel’s close proximity to bus stations made getting to Playa Delphines (one of the most stunning beaches in the area) and Puerto Juarez (the ferry terminal to Isla Mujeres and Cozumel) super easy. We stayed in the deluxe room with a spacious balcony—cozy, beautifully decorated, and spotlessly clean. The bed was extremely comfortable, making for restful nights. The only minor drawback was the noise from the nearby amusement park, with screams from roller coaster rides echoing late into the night. This made it hard to sleep with windows open, but the air conditioning kept the room quiet and cool when closed—so it wasn’t a major issue unless you’re very sensitive to sound. Overall, the experience was outstanding. From the warm hospitality to the thoughtful amenities and unbeatable location, this place truly stands out. Highly recommended for travelers seeking comfort, convenience, and a touch of authentic Mexican charm.
Studiotel Cancún was an absolute delight from start to finish. The staff were incredibly warm, welcoming, and genuinely willing to accommodate our needs—no hesitation at all when we had special requests. It felt personal and thoughtful. The room matched exactly what was shown online, which is rare these days, so no surprises upon arrival. The property feels recently renovated—clean, modern, and well-maintained, making the whole experience feel fresh and comfortable. Any minor issues were addressed quickly and efficiently, showing great responsiveness. The only small downside? The exterior signage isn’t very clear, but it’s still easy to find once you’re close. It’s a bit far from downtown, so taxis can add up, but its proximity to the airport makes it perfect for early departures or late-night arrivals. If you value convenience, comfort, and friendly service, this hotel delivers. Highly recommended for travelers looking for a reliable, hassle-free stay in Cancún.
Staying at Bacab Mansion was the perfect way to kick off a long journey. From the moment we walked in, the atmosphere was calm and welcoming—exactly what we needed after a long trip. The rooms are beautifully designed with local charm, offering a peaceful retreat without feeling isolated. It’s close to everything we wanted: great restaurants, local markets, and easy access to public transit. The staff were warm and helpful, making our stay feel personal and special. I’d highly recommend this hidden gem for anyone looking for a serene yet convenient base in Cancun.
The private room at Casa de Ana was comfortable and clean, which made for a pleasant stay overall. However, we were disappointed that hot water wasn’t available throughout our entire stay—this was especially inconvenient during the cooler evenings. The property also had noticeable noise from the street and neighboring areas, making it hard to sleep peacefully at night. Location-wise, it’s not the most appealing; the neighborhood feels a bit run-down and lacks charm. That said, if you're looking for a budget-friendly option in Cancun and don’t mind these drawbacks, it could work as a basic overnight stop. Just be prepared for some compromises.
From the moment we arrived, it was clear the property didn’t match what was shown in the listing. The photos were misleading—real conditions were far worse, especially regarding cleanliness and maintenance. The walls were stained, and overall upkeep was poor. Most concerning was a large section of the wall beneath the living room air conditioner missing—very noticeable and a serious safety hazard. The bathroom window couldn’t be locked, which felt risky in a city like Cancun. Key amenities were also non-functional: the stove wouldn’t work, and the provided lighter failed to ignite, making cooking impossible. Our airport transfer wasn’t properly assigned to our name, causing a long delay in finding the place after landing. We were also disappointed that the welcome gift mentioned in our confirmation email never arrived. The shower door was broken and kept swinging inward during use, forcing us to improvise with towels just to make it usable. Even more frustrating was arriving on time, only to be delayed by a cleaning staff member who brought her child and didn’t allow entry until 4 PM—completely unprofessional. While they required a gate code and insisted on downloading an app that accessed personal devices, these measures didn’t feel secure. In fact, the windows had rusty bars and were clearly insecure. I tried reaching out before leaving to report issues and request early check-out, but received no response. Later, I contacted the platform directly for help, but got no resolution either. This lack of communication and support from management made the entire experience extremely stressful and disappointing.
The hotel is conveniently located just a short drive from the airport—about 30 minutes by car, and they offer complimentary shuttle service, which made my arrival stress-free. The overall environment is clean, well-maintained, and welcoming. The lobby has a modern yet cozy vibe, and the room was spacious with comfortable bedding and excellent air conditioning—perfect for beating the tropical heat. I appreciated how close it was to local restaurants, shops, and convenience stores; everything I needed was within walking distance. What stood out most was the great value for money—excellent quality without the premium price. If I’m back in Cancun, this will definitely be my go-to choice again.
The stay was absolutely wonderful—I ended up extending my booking by one extra night because I didn’t want to leave! Everything about the hotel was top-notch, from the clean and quiet rooms to the exceptional hospitality. The owners were incredibly friendly and welcoming, even offering a laundry service—such a thoughtful touch. Despite being located right next to a busy street, the room remained peaceful and well-insulated. Daily cleaning was done with care, and two bottles of water were always left for me each day. It’s rare to find such attention to detail and genuine warmth in a place like this. Highly recommend for anyone visiting Cancun—this is more than just a hotel, it’s a home away from home.
Staying at Habitation Potter was a refreshing change from the typical resort-style hotels in Cancun. The staff were incredibly friendly and welcoming, making our experience feel personal and warm. I especially appreciated that the location wasn’t in the crowded hotel zone—instead, we were tucked into a quiet, safe neighborhood with plenty of local restaurants and cafes nearby. It felt more authentic and gave us a real sense of being in a Mexican community. One minor downside: the Wi-Fi signal was weak in our upstairs room, so we had to rely on our phone’s hotspot for reliable internet. Also worth noting—there’s no coffee available on-site—but don’t worry! Just a short walk away, we found a cozy little café with excellent coffee and great vibes. Overall, this place offers a unique, local flavor with solid value for money. Perfect for travelers who want to step off the beaten path and enjoy a more genuine stay in Cancun.
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