

See what other travelers say about Excelsior Branch Library

Staying at the BEI San Francisco, Trademark Collection by Wyndham was a fantastic experience. Located right in the heart of downtown, it’s incredibly convenient for both sightseeing and business trips—everything is just a short walk away. The room was spotless, modern, and designed with a clean, minimalist aesthetic that feels both professional and comfortable. Housekeeping was thorough, and I appreciated the courier pickup service, which made handling packages during my trip super easy. The hotel has strong security measures in place, which added peace of mind throughout my stay. One thing to note: the area around the hotel can get busy at night, especially with people experiencing homelessness. While the hotel itself is safe, I’d recommend avoiding long walks outside after dark, particularly if you're traveling solo. Overall, this is a top-tier mid-range option in a prime location—excellent value, great convenience, and very well-run. Definitely a solid choice for travelers looking for comfort and accessibility in San Francisco.

Staying at the Super 8 by Wyndham San Francisco/Union Square Area was a great experience. The room came with all the essentials—hair dryer, coffee maker, and both heating and cooling air conditioning that worked perfectly. Shower amenities like shampoo and body wash were provided, along with clean towels. While toothpaste and toothbrush weren’t included (a small note, but not an issue for me), the free breakfast was a nice bonus—simple but satisfying. Located just steps from Union Square, it’s incredibly convenient for exploring downtown San Francisco. Public transit is close by, making it easy to get around. Overall, this hotel offers excellent value for money, and I’d definitely stay here again on my next visit.

We stayed in Glasgow for a few days and stopped by this hotel for breakfast—had no expectations going in, but was pleasantly surprised. The menu options were somewhat limited, but the warm welcome and excellent service from Thomas made all the difference. He went above and beyond to make our morning special. It’s a hidden gem with a welcoming vibe, and I’d definitely recommend it to anyone passing through.

On Friday, April 21st at 10:15 AM, a guest from another building at the hotel climbed over the fence between units 179 and 173, entered our private driveway area, then climbed over our fence and left toward Wiese Street, heading toward 16th Street. We immediately called 911. The situation was alarming and unsettling. While police responded promptly, the incident raised serious concerns about property security and safety protocols. It's important to note that making assumptions based on someone's background is not only inappropriate but also harmful. As guests, we expect the hotel to maintain a secure environment for all. We hope management will take immediate action to improve fencing, surveillance, and overall safety measures to prevent future incidents.
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