Falabella isn’t just Chile’s most iconic department store—it’s a cultural heartbeat of Santiago! From luxury boutiques to affordable daily essentials, everything’s here. But what truly steals the show? Their seasonal events—especially the magical Christmas displays that transform the entire building into a glowing wonderland. Whether you’re a shopaholic, a family on the go, or just want to feel the city’s rhythm, Falabella offers an unforgettable experience.


















Everything you need to know about Falabella
Hotel Carrera is a top choice located just a 5-minute walk from Falabella, offering modern rooms, free Wi-Fi, and 24-hour front desk service. Its proximity to multiple bus lines makes it ideal for visitors exploring Santiago’s downtown and nearby attractions.
Another excellent option is NH Collection Santiago, situated in the city center with easy access to Metro Line 1 (Santa Ana Station). This hotel blends local cultural design with contemporary amenities, including a fitness center and meeting spaces—perfect for both business and leisure travelers.
Both hotels are within walking distance of Plaza de Armas, where you can enjoy historic architecture, street art, and vibrant nightlife. The area is also well-connected via public transit, allowing seamless travel to major sites like the National Museum and Metropolitan Cathedral.
After shopping at Falabella, head directly to Santa Ana Metro Station and take Line 1—travel north or south depending on your hotel’s location. If staying at Hotel Carrera, exit at the next stop; for NH Collection Santiago, transfer to Bellas Artes Station (two stops away), then walk about 5 minutes.
Alternatively, numerous bus routes (e.g., 103, 110) run nearby, and ride-hailing apps like Uber are widely available—taking around 10 minutes and costing approximately CLP 3,000–5,000. Use the Transantiago App to check real-time schedules and optimize your journey. All options ensure efficient, hassle-free travel between shopping and accommodation.
Beyond shopping, explore Santiago’s lively food culture by visiting Mercado Central (15-minute walk), where you can savor authentic Chilean seafood stew (Cazuela) and grilled choripán sandwiches.
Join a guided Street Art Tour through nearby alleys to discover large-scale murals and learn about Chile’s contemporary urban art movement.
For nature lovers, stroll along the paths of Parque Forestal, enjoying lush greenery and panoramic views of the city skyline. As evening falls, relax at a café near Plaza de Armas, watching the sunset and the city lights gradually illuminate the horizon—perfect for soaking in Santiago’s relaxed, cosmopolitan rhythm.
Near Falabella in Santiago, Hotel Plaza Mayor is a top choice, just a 5-minute walk away with excellent access to shopping and transit. The hotel offers modern rooms, free Wi-Fi, and 24-hour front desk service, ideal for travelers after a day of retail therapy. Located on Alameda Avenue, it's steps from restaurants, cultural sites, and public transport hubs like Metro San Francisco station, enabling quick access to downtown or the airport.
Yes, Falabella is located in central Santiago with exceptional connectivity. The nearby Metro San Francisco station provides direct access to Line 1 and Line 5, linking key areas such as downtown, the university district, and Arturo Merino Benítez Airport. Multiple Transantiago bus routes run along Alameda Avenue, offering easy access to residential zones and tourist spots. Using a Transantiago card is recommended to save time and fare costs during transfers.
While shopping at Falabella, try its innovative smart retail technology, including self-checkout kiosks and mobile scan-to-buy features for faster checkout. Several stores feature exclusive brand pavilions showcasing international fashion and electronics, often with early product previews and limited editions. During holidays, expect live performances and family-friendly events perfect for visitors with kids. After shopping, stroll to Plaza de Armas to explore historic architecture and soak in Santiago’s vibrant city atmosphere.
Near Falabella, families can enjoy Parque Forestal, a 10-minute walk away, featuring playgrounds, scenic lakeside paths, and picnic areas—perfect for kids to play and parents to relax. Just a short distance, the Museo Nacional de Bellas Artes offers free admission and children’s guided tours. For food lovers, Mercado Central is ideal for sampling local favorites like empanadas and chicha. The area is safe, well-equipped, and ideal for a full-day family outing.
Yes, Falabella’s sleek, modern façade with striking nighttime lighting makes it a prime spot for night photography. The main entrance on Alameda Avenue offers dynamic street scenes and silhouette shots. Just a 5-minute walk away, Plaza de Armas combines the iconic Catedral Metropolitana and Municipal Palace for dramatic historical-backdrop photos. Visit in late afternoon to capture golden hour light blending with city lights for dreamy, cinematic results.
Falabella stands out with its seamless omnichannel integration, allowing online orders with in-store pickup and hassle-free returns. Each store features a Customer Service Center to assist with tech issues or gift card use. Some locations offer VIP lounges with complimentary drinks and private counters. Regular member-exclusive discounts and flash sales keep shopping exciting and encourage repeat visits.
See what other travelers say about Falabella

The hotel's location is incredibly convenient—just a short walk to major attractions, making it easy to explore Santiago without relying on transport. Hot water in the rooms worked perfectly, which was a big plus after long days of sightseeing. The front desk staff were genuinely friendly and helpful, offering great local tips. I especially appreciated that they offered free luggage storage during my trip to Easter Island, which made my journey stress-free. Everything about this stay was excellent—from comfort to service. Highly recommend for travelers who value convenience and warm hospitality.

Staying at Amistar Apartments was an absolute delight! The property is well-maintained, with fast and reliable Wi-Fi, and the location is perfect—just a short walk from local restaurants, cafes, and shops. I loved that the hot water worked great and the kitchen was fully equipped with a microwave, stove, refrigerator, and all the essentials for cooking. It felt like home away from home. Security is top-notch, so I always felt safe during my stay. Highly recommend this place for travelers who value comfort, convenience, and a great neighborhood. Would definitely book again!

Hotel Sommelier Agustinas is an exceptional stay in Santiago, Chile—truly top-tier in every aspect. The location is unbeatable: just steps from Plaza de Armas, with a currency exchange right across the street, and a rooftop breakfast that offers stunning city views. What stood out was the small but thoughtful detail—upon check-in, they ask for a $50 cash deposit for the mini-bar (which only contains drinks), fully refunded upon departure. It’s a simple gesture that shows attention to detail and trust. The entire experience felt premium yet welcoming. I’d highly recommend this hotel to any traveler visiting Santiago—it’s a gem in the heart of the city.

This stay exceeded all my expectations! The location is perfect—just a short metro ride from downtown Santiago, with plenty of dining options nearby. The apartment was clean, well-maintained, and surprisingly spacious for the price. Everything I needed was included, and the overall value was outstanding. The staff were friendly and helpful throughout my visit. I truly didn’t expect such a great experience at this rate. I’ll definitely be booking here again on my next trip to Santiago—highly recommend!

I just want to express my heartfelt thanks to the staff, especially Fabián, who went above and beyond to make our stay comfortable and seamless. From check-in to checkout, his friendly and attentive service made a huge difference. The hotel itself is beautifully designed, spotlessly clean, and incredibly welcoming. Every detail feels thoughtfully considered—from the cozy room setup to the quiet, well-located neighborhood. It’s perfect for travelers looking to experience Santiago in style without breaking the bank. I highly recommend this place to anyone visiting the city. Would definitely come back!

This hotel exceeded all my expectations! From the moment I arrived, everything felt seamless and welcoming. The location is perfect—just a short walk from local attractions and public transit, making it easy to explore Santiago without hassle. My room was spotless, spacious, and had stunning views of the city and surrounding hills. The bed was incredibly comfortable, and I slept like a baby. The staff went above and beyond—friendly, professional, and always ready to help with recommendations or logistics. I especially appreciated how they accommodated my early check-in request. Whether you're here for business or leisure, this place offers an unbeatable mix of comfort, convenience, and charm. I’ll definitely be returning and highly recommend it to anyone visiting Santiago.

Staying at Lastarria Hotel was an absolute delight! The modern design and thoughtful touches throughout the property create a warm, inviting atmosphere. My room was bright, spacious, and beautifully decorated—every detail felt intentional and stylish. The bathroom was clean, well-lit, and had high-quality fixtures. Staff were friendly, professional, and always ready to help. Breakfast was one of the highlights—fresh, delicious, and offered a great variety of options, including local favorites. Located just steps from the city center, the hotel puts you right in the heart of Santiago’s vibrant neighborhood. There are countless restaurants, cafes, and bars within walking distance, and the metro station is super convenient for exploring further. Everything about this stay felt seamless—from location to comfort to service. I’d highly recommend it to anyone visiting Santiago, and I’ll definitely be back.

Without a doubt, this is the best hostel in Santiago! The location is unbeatable—just steps from public transit and surrounded by great cafes, shops, and local vibes. The rooms are clean, well-maintained, and surprisingly comfortable for a hostel. But the real highlight? The rooftop terrace with jaw-dropping views of the Andes Mountains. Watching the sunrise or sunset from up there is pure magic—peaceful, inspiring, and unforgettable. The staff go above and beyond with their warm hospitality, always ready to help with tips or just a friendly chat. It’s not just a place to sleep—it’s an experience. If you’re looking for a unique, authentic taste of Santiago without breaking the bank, this is it. Highly recommended for solo travelers, backpackers, or anyone who values comfort, convenience, and nature right at their doorstep.

To be honest, this hostel completely exceeded my expectations. While it's not right in the heart of Santiago’s historic district, it’s very easy to find and well-connected—there are plenty of shops and a supermarket nearby, plus convenient access to public transit. The staff were friendly and helpful, and the bed was incredibly comfortable, making me feel right at home. I’d definitely stay here again, whether traveling solo, as a couple, or with family. It’s a great spot for anyone looking for a cozy, welcoming atmosphere without breaking the bank.

Absolutely loved staying at this hotel—so much so that we returned three separate times during our visit to Santiago, making it our go-to base. For the price we paid, the value was outstanding. The shared bathrooms weren’t an issue at all; there were plenty of them, and they felt more private than expected. Everything was spotless and well-maintained throughout the property. The staff stood out—friendly, attentive, and always eager to help with anything we needed. Whether it was recommendations for local spots or just a quick question, they made us feel welcome every time. It’s rare to find such comfort and hospitality in a place this affordable. I’d happily come back again and highly recommend it to anyone visiting Santiago.

Staying at Hotel Boutique Castillo Rojo was an absolute delight from start to finish. The moment I walked in, the staff made me feel right at home—warm, welcoming, and genuinely attentive. Every team member went above and beyond to ensure my comfort, whether it was offering local tips or helping with luggage. The hotel itself is beautifully designed with a unique blend of modern elegance and traditional Chilean charm. My room was spacious, clean, and had a lovely view of the city. The breakfast was fresh and delicious, featuring local favorites like homemade pastries and fruit jams. Located just minutes from the heart of Santiago, it’s the perfect base for exploring the city. If you're looking for a memorable stay in Santiago, this place truly delivers. I’ll definitely be returning.

Absolutely exceptional stay! From the moment we arrived, everything felt warm and welcoming. The room was spotless, beautifully designed with a perfect mix of modern comfort and local charm—luxurious yet cozy. The staff went above and beyond: friendly, attentive, and always smiling. They even helped with our luggage and offered great tips on nearby spots to explore. Breakfast was a highlight—freshly baked bread, homemade jams, and rich local coffee that made mornings feel special. Location is fantastic too—just a short walk from the city center and easy access to public transit. Every detail was thoughtfully done, making us feel truly at home. We left already dreaming about coming back. If you're looking for a memorable, authentic experience in Santiago, this place is a must-visit.
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