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Falabella isn’t just Chile’s most iconic department store—it’s a cultural heartbeat of Santiago! From luxury boutiques to affordable daily essentials, everything’s here. But what truly steals the show? Their seasonal events—especially the magical Christmas displays that transform the entire building into a glowing wonderland. Whether you’re a shopaholic, a family on the go, or just want to feel the city’s rhythm, Falabella offers an unforgettable experience.
This hotel is the perfect choice for both business and family trips! Enjoy the indoor and outdoor pools and sauna to relax after a long day. With a kids' playground and child-friendly dining options, your little ones will have a great time. Conveniently located just minutes from downtown and shopping centers. Stay connected with free WiFi and utilize the business center for work needs, while 24-hour room service ensures you never go hungry. Planning an event? The hotel offers over 700 square meters of meeting space, ideal for conferences or weddings!
Everything you need to know about Falabella
Hotel Carrera is a top choice located just a 5-minute walk from Falabella, offering modern rooms, free Wi-Fi, and 24-hour front desk service. Its proximity to multiple bus lines makes it ideal for visitors exploring Santiago’s downtown and nearby attractions.
Another excellent option is NH Collection Santiago, situated in the city center with easy access to Metro Line 1 (Santa Ana Station). This hotel blends local cultural design with contemporary amenities, including a fitness center and meeting spaces—perfect for both business and leisure travelers.
Both hotels are within walking distance of Plaza de Armas, where you can enjoy historic architecture, street art, and vibrant nightlife. The area is also well-connected via public transit, allowing seamless travel to major sites like the National Museum and Metropolitan Cathedral.
After shopping at Falabella, head directly to Santa Ana Metro Station and take Line 1—travel north or south depending on your hotel’s location. If staying at Hotel Carrera, exit at the next stop; for NH Collection Santiago, transfer to Bellas Artes Station (two stops away), then walk about 5 minutes.
Alternatively, numerous bus routes (e.g., 103, 110) run nearby, and ride-hailing apps like Uber are widely available—taking around 10 minutes and costing approximately CLP 3,000–5,000. Use the Transantiago App to check real-time schedules and optimize your journey. All options ensure efficient, hassle-free travel between shopping and accommodation.
Beyond shopping, explore Santiago’s lively food culture by visiting Mercado Central (15-minute walk), where you can savor authentic Chilean seafood stew (Cazuela) and grilled choripán sandwiches.
Join a guided Street Art Tour through nearby alleys to discover large-scale murals and learn about Chile’s contemporary urban art movement.
For nature lovers, stroll along the paths of Parque Forestal, enjoying lush greenery and panoramic views of the city skyline. As evening falls, relax at a café near Plaza de Armas, watching the sunset and the city lights gradually illuminate the horizon—perfect for soaking in Santiago’s relaxed, cosmopolitan rhythm.
Near Falabella in Santiago, Hotel Plaza Mayor is a top choice, just a 5-minute walk away with excellent access to shopping and transit. The hotel offers modern rooms, free Wi-Fi, and 24-hour front desk service, ideal for travelers after a day of retail therapy. Located on Alameda Avenue, it's steps from restaurants, cultural sites, and public transport hubs like Metro San Francisco station, enabling quick access to downtown or the airport.
Yes, Falabella is located in central Santiago with exceptional connectivity. The nearby Metro San Francisco station provides direct access to Line 1 and Line 5, linking key areas such as downtown, the university district, and Arturo Merino Benítez Airport. Multiple Transantiago bus routes run along Alameda Avenue, offering easy access to residential zones and tourist spots. Using a Transantiago card is recommended to save time and fare costs during transfers.
While shopping at Falabella, try its innovative smart retail technology, including self-checkout kiosks and mobile scan-to-buy features for faster checkout. Several stores feature exclusive brand pavilions showcasing international fashion and electronics, often with early product previews and limited editions. During holidays, expect live performances and family-friendly events perfect for visitors with kids. After shopping, stroll to Plaza de Armas to explore historic architecture and soak in Santiago’s vibrant city atmosphere.
Near Falabella, families can enjoy Parque Forestal, a 10-minute walk away, featuring playgrounds, scenic lakeside paths, and picnic areas—perfect for kids to play and parents to relax. Just a short distance, the Museo Nacional de Bellas Artes offers free admission and children’s guided tours. For food lovers, Mercado Central is ideal for sampling local favorites like empanadas and chicha. The area is safe, well-equipped, and ideal for a full-day family outing.
Yes, Falabella’s sleek, modern façade with striking nighttime lighting makes it a prime spot for night photography. The main entrance on Alameda Avenue offers dynamic street scenes and silhouette shots. Just a 5-minute walk away, Plaza de Armas combines the iconic Catedral Metropolitana and Municipal Palace for dramatic historical-backdrop photos. Visit in late afternoon to capture golden hour light blending with city lights for dreamy, cinematic results.
Falabella stands out with its seamless omnichannel integration, allowing online orders with in-store pickup and hassle-free returns. Each store features a Customer Service Center to assist with tech issues or gift card use. Some locations offer VIP lounges with complimentary drinks and private counters. Regular member-exclusive discounts and flash sales keep shopping exciting and encourage repeat visits.
See what other travelers say about Falabella
Our three-night stay at the Sheraton Santiago Hotel and Convention Center was absolutely flawless. From check-in to checkout, the service was exceptional—friendly, attentive, and genuinely welcoming. The rooms were spacious, clean, and well-equipped, with modern amenities that made our stay comfortable and relaxing. The pool area stood out as a highlight: while the water was a bit cool, it only added to the refreshing experience once you dove in—especially during sunset when the views over the city were breathtaking. Located just steps from the metro, getting around Santiago was effortless. Whether traveling for business or leisure, this hotel delivers top-tier quality and value. Highly recommended for families and solo travelers alike.
The hotel is perfectly located—just a short walk from the city center and within easy reach of public transit. I loved how convenient it was to explore Santiago without having to travel far. The room was clean, comfortable, and well-maintained, with a cozy bed that made for a great night's sleep. The air conditioning worked flawlessly, which was a big plus during the warmer days. Staff were friendly and efficient throughout my stay. From the moment I arrived, everything felt smooth and welcoming. It’s rare to find such a great value in a central location, and I’d definitely stay here again. Highly recommend this gem!
Nestled in the heart of Santiago, Hotel Sommelier Boutique may be small with just a few rooms, but its charm lies in its unique vintage character and rich atmosphere. The walls are adorned with authentic artifacts that tell stories of the past, making every corner feel like a hidden gem. The staff were incredibly friendly and attentive—each one went out of their way to offer helpful tips about local spots and travel advice, which made our stay so much more enjoyable. While some facilities, like the central air conditioning, aren’t perfect, they add to the hotel’s authentic, old-world appeal rather than detract from it. It’s clear this place values personality over perfection. For travelers seeking something truly special and off the beaten path, this boutique gem is an absolute must-visit. Highly recommended.
Staying at Hotel Altiplanico Bellas Artes was an absolute delight. The location is unbeatable—right next to the metro station, making it super easy to explore Santiago on foot or by public transit. The hotel itself has such a unique charm, with artistic touches throughout that reflect the local culture and vibe. The staff were incredibly welcoming and attentive, always ready to help with recommendations or assistance. My room was clean, spacious, and well-appointed with modern comforts. From the moment I arrived to the time I checked out, everything felt seamless and thoughtful. This place truly offers a perfect blend of style, comfort, and convenience—highly recommend for anyone visiting Santiago.
Casa Bellavista Hotel is an excellent choice for anyone visiting Santiago. The hotel feels welcoming and well-maintained, with clean, modern rooms that make you feel at home right away. The staff are warm and attentive—always ready to help with local tips or recommendations. One of the best perks? You can use the hotel’s kitchen, which is perfect for preparing your own meals and saving money. Located just steps from the metro, it’s super convenient for exploring the city. There are plenty of dining options nearby, and if you're visiting in winter, you’ll appreciate how close it is to rental shops for ski gear—ideal for those heading to the mountains. Overall, this place offers unbeatable value and comfort. I’d definitely stay here again.
Staying at Pariwana Hostel Santiago was an absolute highlight of my trip! My friends and I were among the first guests to experience this vibrant spot in the city, and every moment felt special. The staff went above and beyond—warm, friendly, and always ready to help. The breakfast coffee was incredible, rich and fresh, perfect for starting the day right. The whole atmosphere is electric, full of energy and genuine joy—like being part of a big, welcoming community. From the clean, thoughtfully designed spaces to the cozy common areas, everything feels intentional and well cared for. It’s rare to find such a high-quality hostel with this much heart. If you're visiting Santiago, don’t miss out on Pariwana—it’s more than just a place to stay, it’s a memorable experience from start to finish.
We had an absolutely wonderful stay at this charming little gem in Santiago! My partner and I felt truly at home from the moment we walked in. This was hands down the best accommodation we experienced throughout our entire South America trip. The room was spotless, incredibly comfortable, and beautifully designed with a modern yet cozy vibe—every detail showed thoughtfulness and style. What really stood out was the breakfast: fresh, diverse, and delicious, making for a perfect start to each day. The location is fantastic too—just a short walk from public transit and surrounded by great local cafes and shops. Friendly staff, quiet neighborhood, and a warm atmosphere made the whole experience unforgettable. If you're visiting Santiago, don’t miss this hidden gem—it’s worth every penny!
We stayed at Hotel Casanoble three times during our recent trip to Santiago, Chile, and it truly exceeded our expectations. Located in a central yet peaceful area, the hotel offers easy access to the city’s main attractions as well as a convenient commute to the airport. Nestled on a quiet, gated street lined with beautiful sculptures, the property feels like a hidden gem. The rooms are clean, comfortable, and well-maintained, with reliable Wi-Fi throughout. Breakfast is generous, delicious, and offered at a very reasonable price. But what truly sets this place apart is the staff—friendly, knowledgeable, and genuinely committed to guest satisfaction. They helped us arrange complex taxi transfers, provided top-notch restaurant recommendations, and even assisted with last-minute itinerary changes. From start to finish, the service was exceptional. If you're visiting Santiago, this is definitely a hotel worth considering.
Staying at Hotel Boutique Castillo Rojo was an absolute delight from start to finish. The moment I walked in, the staff made me feel right at home—warm, welcoming, and genuinely attentive. Every team member went above and beyond to ensure my comfort, whether it was offering local tips or helping with luggage. The hotel itself is beautifully designed with a unique blend of modern elegance and traditional Chilean charm. My room was spacious, clean, and had a lovely view of the city. The breakfast was fresh and delicious, featuring local favorites like homemade pastries and fruit jams. Located just minutes from the heart of Santiago, it’s the perfect base for exploring the city. If you're looking for a memorable stay in Santiago, this place truly delivers. I’ll definitely be returning.
Absolutely exceptional stay! From the moment we arrived, everything felt warm and welcoming. The room was spotless, beautifully designed with a perfect mix of modern comfort and local charm—luxurious yet cozy. The staff went above and beyond: friendly, attentive, and always smiling. They even helped with our luggage and offered great tips on nearby spots to explore. Breakfast was a highlight—freshly baked bread, homemade jams, and rich local coffee that made mornings feel special. Location is fantastic too—just a short walk from the city center and easy access to public transit. Every detail was thoughtfully done, making us feel truly at home. We left already dreaming about coming back. If you're looking for a memorable, authentic experience in Santiago, this place is a must-visit.
Stayed at Hostal Forestal in Santiago and was thoroughly impressed! The hostel vibe is welcoming and laid-back, perfect for solo travelers or small groups. It's ideally located—just a short walk from the metro and central attractions. The staff were incredibly friendly and responsive, making check-in and any questions easy. One minor note: the room felt a bit chilly during the night, but since it was just a one-night stay, that wasn't a big issue. Overall, the atmosphere, location, and value make this a top pick for budget-conscious travelers looking for a warm, authentic experience in Santiago.
Staying at Hostal Boutique Casa la Barca was an absolute delight. The location is perfect for exploring Santiago—walking distance to great cafes, shops, and public transit makes getting around a breeze. The place is immaculately clean, with cozy, comfortable beds that made for a restful night’s sleep. The breakfast was a standout: abundant, fresh, and varied—there was something for everyone. The staff went above and beyond with their warm hospitality, making us feel right at home. Every detail felt thoughtfully curated. I’d highly recommend this gem to anyone visiting Santiago. We’ll definitely be back—this is exactly the kind of stay you want when you’re looking to experience the city like a local.
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