Falabella isn’t just Chile’s most iconic department store—it’s a cultural heartbeat of Santiago! From luxury boutiques to affordable daily essentials, everything’s here. But what truly steals the show? Their seasonal events—especially the magical Christmas displays that transform the entire building into a glowing wonderland. Whether you’re a shopaholic, a family on the go, or just want to feel the city’s rhythm, Falabella offers an unforgettable experience.

















Everything you need to know about Falabella
Hotel Carrera is a top choice located just a 5-minute walk from Falabella, offering modern rooms, free Wi-Fi, and 24-hour front desk service. Its proximity to multiple bus lines makes it ideal for visitors exploring Santiago’s downtown and nearby attractions.
Another excellent option is NH Collection Santiago, situated in the city center with easy access to Metro Line 1 (Santa Ana Station). This hotel blends local cultural design with contemporary amenities, including a fitness center and meeting spaces—perfect for both business and leisure travelers.
Both hotels are within walking distance of Plaza de Armas, where you can enjoy historic architecture, street art, and vibrant nightlife. The area is also well-connected via public transit, allowing seamless travel to major sites like the National Museum and Metropolitan Cathedral.
After shopping at Falabella, head directly to Santa Ana Metro Station and take Line 1—travel north or south depending on your hotel’s location. If staying at Hotel Carrera, exit at the next stop; for NH Collection Santiago, transfer to Bellas Artes Station (two stops away), then walk about 5 minutes.
Alternatively, numerous bus routes (e.g., 103, 110) run nearby, and ride-hailing apps like Uber are widely available—taking around 10 minutes and costing approximately CLP 3,000–5,000. Use the Transantiago App to check real-time schedules and optimize your journey. All options ensure efficient, hassle-free travel between shopping and accommodation.
Beyond shopping, explore Santiago’s lively food culture by visiting Mercado Central (15-minute walk), where you can savor authentic Chilean seafood stew (Cazuela) and grilled choripán sandwiches.
Join a guided Street Art Tour through nearby alleys to discover large-scale murals and learn about Chile’s contemporary urban art movement.
For nature lovers, stroll along the paths of Parque Forestal, enjoying lush greenery and panoramic views of the city skyline. As evening falls, relax at a café near Plaza de Armas, watching the sunset and the city lights gradually illuminate the horizon—perfect for soaking in Santiago’s relaxed, cosmopolitan rhythm.
Near Falabella in Santiago, Hotel Plaza Mayor is a top choice, just a 5-minute walk away with excellent access to shopping and transit. The hotel offers modern rooms, free Wi-Fi, and 24-hour front desk service, ideal for travelers after a day of retail therapy. Located on Alameda Avenue, it's steps from restaurants, cultural sites, and public transport hubs like Metro San Francisco station, enabling quick access to downtown or the airport.
Yes, Falabella is located in central Santiago with exceptional connectivity. The nearby Metro San Francisco station provides direct access to Line 1 and Line 5, linking key areas such as downtown, the university district, and Arturo Merino Benítez Airport. Multiple Transantiago bus routes run along Alameda Avenue, offering easy access to residential zones and tourist spots. Using a Transantiago card is recommended to save time and fare costs during transfers.
While shopping at Falabella, try its innovative smart retail technology, including self-checkout kiosks and mobile scan-to-buy features for faster checkout. Several stores feature exclusive brand pavilions showcasing international fashion and electronics, often with early product previews and limited editions. During holidays, expect live performances and family-friendly events perfect for visitors with kids. After shopping, stroll to Plaza de Armas to explore historic architecture and soak in Santiago’s vibrant city atmosphere.
Near Falabella, families can enjoy Parque Forestal, a 10-minute walk away, featuring playgrounds, scenic lakeside paths, and picnic areas—perfect for kids to play and parents to relax. Just a short distance, the Museo Nacional de Bellas Artes offers free admission and children’s guided tours. For food lovers, Mercado Central is ideal for sampling local favorites like empanadas and chicha. The area is safe, well-equipped, and ideal for a full-day family outing.
Yes, Falabella’s sleek, modern façade with striking nighttime lighting makes it a prime spot for night photography. The main entrance on Alameda Avenue offers dynamic street scenes and silhouette shots. Just a 5-minute walk away, Plaza de Armas combines the iconic Catedral Metropolitana and Municipal Palace for dramatic historical-backdrop photos. Visit in late afternoon to capture golden hour light blending with city lights for dreamy, cinematic results.
Falabella stands out with its seamless omnichannel integration, allowing online orders with in-store pickup and hassle-free returns. Each store features a Customer Service Center to assist with tech issues or gift card use. Some locations offer VIP lounges with complimentary drinks and private counters. Regular member-exclusive discounts and flash sales keep shopping exciting and encourage repeat visits.
See what other travelers say about Falabella

A heartfelt thank you to Sergio, Magarena, Andrea, and Cat—your team truly made our stay unforgettable! From the moment we arrived, we felt genuinely welcomed and well taken care of. The hotel’s location is perfect for exploring on foot—just a short stroll to San Cristóbal Hill or the charming Barrio Italia district, where you can wander through cobbled streets and enjoy local cafes. Our room was cozy and thoughtfully designed, with a lovely patio that became our favorite spot to relax with a drink in hand. The selection of snacks and beverages was fantastic—simple yet delicious, and always available when we wanted a little pick-me-up. Every question we had was answered promptly and with warmth, and your team went above and beyond to make our time special. We left feeling refreshed, inspired, and already dreaming of coming back. This wasn’t just a stay—it was an experience. Highly recommended!

Staying at Amistar Apartments was an absolute delight! The property is well-maintained, with fast and reliable Wi-Fi, and the location is perfect—just a short walk from local restaurants, cafes, and shops. I loved that the hot water worked great and the kitchen was fully equipped with a microwave, stove, refrigerator, and all the essentials for cooking. It felt like home away from home. Security is top-notch, so I always felt safe during my stay. Highly recommend this place for travelers who value comfort, convenience, and a great neighborhood. Would definitely book again!

Staying at Hostal Providencia was a delightful surprise—tucked away in a quiet alley, but super easy to find thanks to clear signage on the wall outside. The moment I stepped in, I was impressed by how clean and well-maintained everything was. The kitchen is fully equipped, perfect for preparing meals, and the bathrooms are spotless—cleaning staff clearly take pride in their work. What really stands out is the spacious common area; it’s a great place to relax, read, or chat with fellow travelers. The staff are friendly and helpful, always ready to lend a hand or share local tips. Despite its quiet location, the hostel feels welcoming and safe. With such a high level of comfort and hospitality, this place offers incredible value. I’d definitely stay here again and highly recommend it to anyone visiting Santiago.

Staying at Pariwana Hostel Santiago was an absolute highlight of my trip! My friends and I were among the first guests to experience this vibrant spot in the city, and every moment felt special. The staff went above and beyond—warm, friendly, and always ready to help. The breakfast coffee was incredible, rich and fresh, perfect for starting the day right. The whole atmosphere is electric, full of energy and genuine joy—like being part of a big, welcoming community. From the clean, thoughtfully designed spaces to the cozy common areas, everything feels intentional and well cared for. It’s rare to find such a high-quality hostel with this much heart. If you're visiting Santiago, don’t miss out on Pariwana—it’s more than just a place to stay, it’s a memorable experience from start to finish.

Stayed at Hostal Forestal in Santiago and was thoroughly impressed! The hostel vibe is welcoming and laid-back, perfect for solo travelers or small groups. It's ideally located—just a short walk from the metro and central attractions. The staff were incredibly friendly and responsive, making check-in and any questions easy. One minor note: the room felt a bit chilly during the night, but since it was just a one-night stay, that wasn't a big issue. Overall, the atmosphere, location, and value make this a top pick for budget-conscious travelers looking for a warm, authentic experience in Santiago.

La Chimba Hostel is an amazing place to meet new people, join fun events, and share unforgettable travel experiences. Located just steps away from the lively streets of Bella Vista, it’s perfect for exploring local vibes and nightlife. The shared rooms and bathrooms are well spread out across the property, so you never feel cramped or waiting too long. The kitchen is fully equipped and great for cooking meals—though hot water sometimes took a bit longer to heat up, which was a minor inconvenience. Overall, staying here was such a positive experience, and I’d definitely come back. A true gem in Santiago!

Traveling solo in Chile? This hostel is an absolute gem. Located just a short walk from Plaza de Armas, it's super convenient with easy access to metro and bus stops—no need to stress about getting around. The atmosphere is warm and welcoming, perfect for meeting fellow travelers and sharing stories. Clean, well-kept rooms and thoughtful design make it feel more like a cozy home than a typical hostel. Friendly staff, great vibe, and unbeatable value for money. Whether you're on a budget or just looking to connect with other adventurers, this place delivers. I’d definitely stay here again on my next visit to Santiago.

Without a doubt, this is the best hostel in Santiago! The location is unbeatable—just steps from public transit and surrounded by great cafes, shops, and local vibes. The rooms are clean, well-maintained, and surprisingly comfortable for a hostel. But the real highlight? The rooftop terrace with jaw-dropping views of the Andes Mountains. Watching the sunrise or sunset from up there is pure magic—peaceful, inspiring, and unforgettable. The staff go above and beyond with their warm hospitality, always ready to help with tips or just a friendly chat. It’s not just a place to sleep—it’s an experience. If you’re looking for a unique, authentic taste of Santiago without breaking the bank, this is it. Highly recommended for solo travelers, backpackers, or anyone who values comfort, convenience, and nature right at their doorstep.

Check-in was quick and hassle-free, even though we arrived at 1 a.m. The room was spotlessly clean, which made for a comfortable stay right from the start. The breakfast was delicious — fresh, well-prepared, and full of great flavors. The hosts were incredibly welcoming and friendly, going out of their way to make us feel at home. It's rare to find such genuine hospitality in a budget-friendly place, and it truly made our trip special. A fantastic value for money and a memorable experience overall.

To be honest, this hostel completely exceeded my expectations. While it's not right in the heart of Santiago’s historic district, it’s very easy to find and well-connected—there are plenty of shops and a supermarket nearby, plus convenient access to public transit. The staff were friendly and helpful, and the bed was incredibly comfortable, making me feel right at home. I’d definitely stay here again, whether traveling solo, as a couple, or with family. It’s a great spot for anyone looking for a cozy, welcoming atmosphere without breaking the bank.

Staying at Atacama Hostel Backpackers was a fantastic experience overall. The hostel is quiet, clean, and well-located just steps from the metro, making it super convenient for exploring Santiago. The atmosphere is peaceful and welcoming—perfect for solo travelers or backpackers looking for a relaxed vibe. The only minor downside is that the kitchen closes at 11 PM, which might be a bit limiting if you're used to late-night cooking or snacking. But honestly, everything else about this place shines: comfort, cleanliness, location, and value. I’d highly recommend it to anyone visiting Santiago on a budget who wants a safe, friendly, and central base.

Staying at Hotel Boutique Castillo Rojo was an absolute delight from start to finish. The moment I walked in, the staff made me feel right at home—warm, welcoming, and genuinely attentive. Every team member went above and beyond to ensure my comfort, whether it was offering local tips or helping with luggage. The hotel itself is beautifully designed with a unique blend of modern elegance and traditional Chilean charm. My room was spacious, clean, and had a lovely view of the city. The breakfast was fresh and delicious, featuring local favorites like homemade pastries and fruit jams. Located just minutes from the heart of Santiago, it’s the perfect base for exploring the city. If you're looking for a memorable stay in Santiago, this place truly delivers. I’ll definitely be returning.
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