Falabella isn’t just Chile’s most iconic department store—it’s a cultural heartbeat of Santiago! From luxury boutiques to affordable daily essentials, everything’s here. But what truly steals the show? Their seasonal events—especially the magical Christmas displays that transform the entire building into a glowing wonderland. Whether you’re a shopaholic, a family on the go, or just want to feel the city’s rhythm, Falabella offers an unforgettable experience.

















Everything you need to know about Falabella
Hotel Carrera is a top choice located just a 5-minute walk from Falabella, offering modern rooms, free Wi-Fi, and 24-hour front desk service. Its proximity to multiple bus lines makes it ideal for visitors exploring Santiago’s downtown and nearby attractions.
Another excellent option is NH Collection Santiago, situated in the city center with easy access to Metro Line 1 (Santa Ana Station). This hotel blends local cultural design with contemporary amenities, including a fitness center and meeting spaces—perfect for both business and leisure travelers.
Both hotels are within walking distance of Plaza de Armas, where you can enjoy historic architecture, street art, and vibrant nightlife. The area is also well-connected via public transit, allowing seamless travel to major sites like the National Museum and Metropolitan Cathedral.
After shopping at Falabella, head directly to Santa Ana Metro Station and take Line 1—travel north or south depending on your hotel’s location. If staying at Hotel Carrera, exit at the next stop; for NH Collection Santiago, transfer to Bellas Artes Station (two stops away), then walk about 5 minutes.
Alternatively, numerous bus routes (e.g., 103, 110) run nearby, and ride-hailing apps like Uber are widely available—taking around 10 minutes and costing approximately CLP 3,000–5,000. Use the Transantiago App to check real-time schedules and optimize your journey. All options ensure efficient, hassle-free travel between shopping and accommodation.
Beyond shopping, explore Santiago’s lively food culture by visiting Mercado Central (15-minute walk), where you can savor authentic Chilean seafood stew (Cazuela) and grilled choripán sandwiches.
Join a guided Street Art Tour through nearby alleys to discover large-scale murals and learn about Chile’s contemporary urban art movement.
For nature lovers, stroll along the paths of Parque Forestal, enjoying lush greenery and panoramic views of the city skyline. As evening falls, relax at a café near Plaza de Armas, watching the sunset and the city lights gradually illuminate the horizon—perfect for soaking in Santiago’s relaxed, cosmopolitan rhythm.
Near Falabella in Santiago, Hotel Plaza Mayor is a top choice, just a 5-minute walk away with excellent access to shopping and transit. The hotel offers modern rooms, free Wi-Fi, and 24-hour front desk service, ideal for travelers after a day of retail therapy. Located on Alameda Avenue, it's steps from restaurants, cultural sites, and public transport hubs like Metro San Francisco station, enabling quick access to downtown or the airport.
Yes, Falabella is located in central Santiago with exceptional connectivity. The nearby Metro San Francisco station provides direct access to Line 1 and Line 5, linking key areas such as downtown, the university district, and Arturo Merino Benítez Airport. Multiple Transantiago bus routes run along Alameda Avenue, offering easy access to residential zones and tourist spots. Using a Transantiago card is recommended to save time and fare costs during transfers.
While shopping at Falabella, try its innovative smart retail technology, including self-checkout kiosks and mobile scan-to-buy features for faster checkout. Several stores feature exclusive brand pavilions showcasing international fashion and electronics, often with early product previews and limited editions. During holidays, expect live performances and family-friendly events perfect for visitors with kids. After shopping, stroll to Plaza de Armas to explore historic architecture and soak in Santiago’s vibrant city atmosphere.
Near Falabella, families can enjoy Parque Forestal, a 10-minute walk away, featuring playgrounds, scenic lakeside paths, and picnic areas—perfect for kids to play and parents to relax. Just a short distance, the Museo Nacional de Bellas Artes offers free admission and children’s guided tours. For food lovers, Mercado Central is ideal for sampling local favorites like empanadas and chicha. The area is safe, well-equipped, and ideal for a full-day family outing.
Yes, Falabella’s sleek, modern façade with striking nighttime lighting makes it a prime spot for night photography. The main entrance on Alameda Avenue offers dynamic street scenes and silhouette shots. Just a 5-minute walk away, Plaza de Armas combines the iconic Catedral Metropolitana and Municipal Palace for dramatic historical-backdrop photos. Visit in late afternoon to capture golden hour light blending with city lights for dreamy, cinematic results.
Falabella stands out with its seamless omnichannel integration, allowing online orders with in-store pickup and hassle-free returns. Each store features a Customer Service Center to assist with tech issues or gift card use. Some locations offer VIP lounges with complimentary drinks and private counters. Regular member-exclusive discounts and flash sales keep shopping exciting and encourage repeat visits.
See what other travelers say about Falabella

This place was perfect for our family getaway! The room was spacious, clean, and incredibly comfortable—our kids loved the extra space. The location is unbeatable; it’s just a short walk from major attractions and public transit, making exploring the city super easy. What really stood out was the airport transfer service—we arrived at 3 a.m., and the hotel arranged a pickup with zero hassle. It made us feel safe and well taken care of right from the start. Katherine, the staff member we interacted with, was incredibly friendly and accommodating, especially with check-in and check-out times. She went above and beyond to make our stay stress-free. For families looking for comfort, convenience, and a welcoming atmosphere, this is definitely the top choice. I’d stay here again in a heartbeat and highly recommend it to anyone visiting Santiago.

Staying at Hotel Loreto was an absolute delight. The location is unbeatable—just a short walk from the charming Pátio Bella Vista and the heart of Santiago, making it easy to explore everything on foot. The staff were warm and welcoming, and we were pleasantly surprised with a complimentary glass of wine upon arrival—such a thoughtful touch! We walked everywhere during our stay, only using a ride-share app for trips to more distant neighborhoods. The hotel itself is beautifully designed, quiet, and full of character. Every detail felt intentional and well-cared for. I’d absolutely stay here again without hesitation. If you're looking for a comfortable, central base in Santiago, this is it.

Staying at Hostal Providencia was a delightful surprise—tucked away in a quiet alley, but super easy to find thanks to clear signage on the wall outside. The moment I stepped in, I was impressed by how clean and well-maintained everything was. The kitchen is fully equipped, perfect for preparing meals, and the bathrooms are spotless—cleaning staff clearly take pride in their work. What really stands out is the spacious common area; it’s a great place to relax, read, or chat with fellow travelers. The staff are friendly and helpful, always ready to lend a hand or share local tips. Despite its quiet location, the hostel feels welcoming and safe. With such a high level of comfort and hospitality, this place offers incredible value. I’d definitely stay here again and highly recommend it to anyone visiting Santiago.

Stayed at Hostal Forestal in Santiago and was thoroughly impressed! The hostel vibe is welcoming and laid-back, perfect for solo travelers or small groups. It's ideally located—just a short walk from the metro and central attractions. The staff were incredibly friendly and responsive, making check-in and any questions easy. One minor note: the room felt a bit chilly during the night, but since it was just a one-night stay, that wasn't a big issue. Overall, the atmosphere, location, and value make this a top pick for budget-conscious travelers looking for a warm, authentic experience in Santiago.

La Chimba Hostel is an amazing place to meet new people, join fun events, and share unforgettable travel experiences. Located just steps away from the lively streets of Bella Vista, it’s perfect for exploring local vibes and nightlife. The shared rooms and bathrooms are well spread out across the property, so you never feel cramped or waiting too long. The kitchen is fully equipped and great for cooking meals—though hot water sometimes took a bit longer to heat up, which was a minor inconvenience. Overall, staying here was such a positive experience, and I’d definitely come back. A true gem in Santiago!

Without a doubt, this is the best hostel in Santiago! The location is unbeatable—just steps from public transit and surrounded by great cafes, shops, and local vibes. The rooms are clean, well-maintained, and surprisingly comfortable for a hostel. But the real highlight? The rooftop terrace with jaw-dropping views of the Andes Mountains. Watching the sunrise or sunset from up there is pure magic—peaceful, inspiring, and unforgettable. The staff go above and beyond with their warm hospitality, always ready to help with tips or just a friendly chat. It’s not just a place to sleep—it’s an experience. If you’re looking for a unique, authentic taste of Santiago without breaking the bank, this is it. Highly recommended for solo travelers, backpackers, or anyone who values comfort, convenience, and nature right at their doorstep.

To be honest, this hostel completely exceeded my expectations. While it's not right in the heart of Santiago’s historic district, it’s very easy to find and well-connected—there are plenty of shops and a supermarket nearby, plus convenient access to public transit. The staff were friendly and helpful, and the bed was incredibly comfortable, making me feel right at home. I’d definitely stay here again, whether traveling solo, as a couple, or with family. It’s a great spot for anyone looking for a cozy, welcoming atmosphere without breaking the bank.

Staying at Hostal Americano was a solid choice for a short visit to Santiago. Located in the Barrio Brasil neighborhood—mid-tier and peaceful—it’s just a 20-minute walk to the city center, making it easy to explore downtown without relying on transport. The area feels safe and local, with plenty of cafes and small shops nearby. The hotel itself is clean and well-maintained, offering basic but comfortable accommodations. I appreciated the quiet atmosphere and how close everything was—perfect for travelers who want to be central without overspending. It’s not luxury, but for the price, it delivers great value. I’d definitely stay here again if I’m back in Santiago.

Staying at Hotel Boutique Castillo Rojo was an absolute delight from start to finish. The moment I walked in, the staff made me feel right at home—warm, welcoming, and genuinely attentive. Every team member went above and beyond to ensure my comfort, whether it was offering local tips or helping with luggage. The hotel itself is beautifully designed with a unique blend of modern elegance and traditional Chilean charm. My room was spacious, clean, and had a lovely view of the city. The breakfast was fresh and delicious, featuring local favorites like homemade pastries and fruit jams. Located just minutes from the heart of Santiago, it’s the perfect base for exploring the city. If you're looking for a memorable stay in Santiago, this place truly delivers. I’ll definitely be returning.

Absolutely exceptional stay! From the moment we arrived, everything felt warm and welcoming. The room was spotless, beautifully designed with a perfect mix of modern comfort and local charm—luxurious yet cozy. The staff went above and beyond: friendly, attentive, and always smiling. They even helped with our luggage and offered great tips on nearby spots to explore. Breakfast was a highlight—freshly baked bread, homemade jams, and rich local coffee that made mornings feel special. Location is fantastic too—just a short walk from the city center and easy access to public transit. Every detail was thoughtfully done, making us feel truly at home. We left already dreaming about coming back. If you're looking for a memorable, authentic experience in Santiago, this place is a must-visit.

Staying at Hostal Boutique Casa la Barca was an absolute delight. The location is perfect for exploring Santiago—walking distance to great cafes, shops, and public transit makes getting around a breeze. The place is immaculately clean, with cozy, comfortable beds that made for a restful night’s sleep. The breakfast was a standout: abundant, fresh, and varied—there was something for everyone. The staff went above and beyond with their warm hospitality, making us feel right at home. Every detail felt thoughtfully curated. I’d highly recommend this gem to anyone visiting Santiago. We’ll definitely be back—this is exactly the kind of stay you want when you’re looking to experience the city like a local.

Staying at Lucia Agustina Hotel Boutique was an absolute highlight of my trip to Santiago. The location is perfect—right in the heart of the city, surrounded by great restaurants, cafes, and shops. Public transportation is just steps away, making it super easy to explore. The staff went above and beyond; they were incredibly warm, professional, and genuinely helpful—even when I struggled with Spanish, they made sure I felt comfortable and supported. Every interaction was friendly and efficient. The room was clean, stylish, and well-appointed, blending modern comfort with local charm. It’s clear this hotel values guest experience. I’d happily stay here again and highly recommend it to anyone visiting Santiago.
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