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Falabella isn’t just Chile’s most iconic department store—it’s a cultural heartbeat of Santiago! From luxury boutiques to affordable daily essentials, everything’s here. But what truly steals the show? Their seasonal events—especially the magical Christmas displays that transform the entire building into a glowing wonderland. Whether you’re a shopaholic, a family on the go, or just want to feel the city’s rhythm, Falabella offers an unforgettable experience.
This hotel is the perfect choice for both business and family trips! Enjoy the indoor and outdoor pools and sauna to relax after a long day. With a kids' playground and child-friendly dining options, your little ones will have a great time. Conveniently located just minutes from downtown and shopping centers. Stay connected with free WiFi and utilize the business center for work needs, while 24-hour room service ensures you never go hungry. Planning an event? The hotel offers over 700 square meters of meeting space, ideal for conferences or weddings!
Everything you need to know about Falabella
Hotel Carrera is a top choice located just a 5-minute walk from Falabella, offering modern rooms, free Wi-Fi, and 24-hour front desk service. Its proximity to multiple bus lines makes it ideal for visitors exploring Santiago’s downtown and nearby attractions.
Another excellent option is NH Collection Santiago, situated in the city center with easy access to Metro Line 1 (Santa Ana Station). This hotel blends local cultural design with contemporary amenities, including a fitness center and meeting spaces—perfect for both business and leisure travelers.
Both hotels are within walking distance of Plaza de Armas, where you can enjoy historic architecture, street art, and vibrant nightlife. The area is also well-connected via public transit, allowing seamless travel to major sites like the National Museum and Metropolitan Cathedral.
After shopping at Falabella, head directly to Santa Ana Metro Station and take Line 1—travel north or south depending on your hotel’s location. If staying at Hotel Carrera, exit at the next stop; for NH Collection Santiago, transfer to Bellas Artes Station (two stops away), then walk about 5 minutes.
Alternatively, numerous bus routes (e.g., 103, 110) run nearby, and ride-hailing apps like Uber are widely available—taking around 10 minutes and costing approximately CLP 3,000–5,000. Use the Transantiago App to check real-time schedules and optimize your journey. All options ensure efficient, hassle-free travel between shopping and accommodation.
Beyond shopping, explore Santiago’s lively food culture by visiting Mercado Central (15-minute walk), where you can savor authentic Chilean seafood stew (Cazuela) and grilled choripán sandwiches.
Join a guided Street Art Tour through nearby alleys to discover large-scale murals and learn about Chile’s contemporary urban art movement.
For nature lovers, stroll along the paths of Parque Forestal, enjoying lush greenery and panoramic views of the city skyline. As evening falls, relax at a café near Plaza de Armas, watching the sunset and the city lights gradually illuminate the horizon—perfect for soaking in Santiago’s relaxed, cosmopolitan rhythm.
Near Falabella in Santiago, Hotel Plaza Mayor is a top choice, just a 5-minute walk away with excellent access to shopping and transit. The hotel offers modern rooms, free Wi-Fi, and 24-hour front desk service, ideal for travelers after a day of retail therapy. Located on Alameda Avenue, it's steps from restaurants, cultural sites, and public transport hubs like Metro San Francisco station, enabling quick access to downtown or the airport.
Yes, Falabella is located in central Santiago with exceptional connectivity. The nearby Metro San Francisco station provides direct access to Line 1 and Line 5, linking key areas such as downtown, the university district, and Arturo Merino Benítez Airport. Multiple Transantiago bus routes run along Alameda Avenue, offering easy access to residential zones and tourist spots. Using a Transantiago card is recommended to save time and fare costs during transfers.
While shopping at Falabella, try its innovative smart retail technology, including self-checkout kiosks and mobile scan-to-buy features for faster checkout. Several stores feature exclusive brand pavilions showcasing international fashion and electronics, often with early product previews and limited editions. During holidays, expect live performances and family-friendly events perfect for visitors with kids. After shopping, stroll to Plaza de Armas to explore historic architecture and soak in Santiago’s vibrant city atmosphere.
Near Falabella, families can enjoy Parque Forestal, a 10-minute walk away, featuring playgrounds, scenic lakeside paths, and picnic areas—perfect for kids to play and parents to relax. Just a short distance, the Museo Nacional de Bellas Artes offers free admission and children’s guided tours. For food lovers, Mercado Central is ideal for sampling local favorites like empanadas and chicha. The area is safe, well-equipped, and ideal for a full-day family outing.
Yes, Falabella’s sleek, modern façade with striking nighttime lighting makes it a prime spot for night photography. The main entrance on Alameda Avenue offers dynamic street scenes and silhouette shots. Just a 5-minute walk away, Plaza de Armas combines the iconic Catedral Metropolitana and Municipal Palace for dramatic historical-backdrop photos. Visit in late afternoon to capture golden hour light blending with city lights for dreamy, cinematic results.
Falabella stands out with its seamless omnichannel integration, allowing online orders with in-store pickup and hassle-free returns. Each store features a Customer Service Center to assist with tech issues or gift card use. Some locations offer VIP lounges with complimentary drinks and private counters. Regular member-exclusive discounts and flash sales keep shopping exciting and encourage repeat visits.
See what other travelers say about Falabella
Our three-night stay at the Sheraton Santiago Hotel and Convention Center was absolutely flawless. From check-in to checkout, the service was exceptional—friendly, attentive, and genuinely welcoming. The rooms were spacious, clean, and well-equipped, with modern amenities that made our stay comfortable and relaxing. The pool area stood out as a highlight: while the water was a bit cool, it only added to the refreshing experience once you dove in—especially during sunset when the views over the city were breathtaking. Located just steps from the metro, getting around Santiago was effortless. Whether traveling for business or leisure, this hotel delivers top-tier quality and value. Highly recommended for families and solo travelers alike.
This hotel is perfectly located—quiet and peaceful, yet just a 2-minute walk from lively streets filled with great bars and restaurants. It’s only an 8-minute walk to the nearest metro station, making city exploration super convenient. Right in front of the property is a beautifully shaded park, perfect for morning walks or relaxing after a long day. The grab-and-go breakfast is a real highlight, especially if you're hitting the road early for sightseeing or heading to the airport. Everything about this place feels thoughtfully designed—comfortable, well-located, and incredibly convenient. A top-tier stay that truly delivers on every level.
This hostel truly exceeded my expectations. Located just steps away from the Argentine Embassy and within easy walking distance of the metro, getting around Santiago was incredibly convenient. I booked the smallest private room—definitely not a shared dorm—and it was surprisingly comfortable with a window, great natural light, and a peaceful atmosphere. The breakfast wasn’t self-service but served as a set menu, and it was delicious and satisfying. What really stood out was the front desk staff. During my trip, I accidentally got something in my eye, and by Friday evening, the university hospital’s ophthalmology department had closed. Emergency services wouldn’t take me either. On Saturday morning, I asked if they could help me find a doctor—most websites were in Spanish, which made things tough. Without hesitation, the staff went online, called multiple clinics, and finally managed to connect me with a private eye clinic (similar to an 'Eye Hospital' in Hong Kong). They helped me get seen promptly and resolved the issue. Their kindness and dedication made a huge difference during a stressful moment. This place isn’t just about location or rooms—it’s about genuine care. Highly recommend for any traveler visiting Santiago, especially those who value helpful service and a welcoming vibe.
This place was perfect for our family getaway! The room was spacious, clean, and incredibly comfortable—our kids loved the extra space. The location is unbeatable; it’s just a short walk from major attractions and public transit, making exploring the city super easy. What really stood out was the airport transfer service—we arrived at 3 a.m., and the hotel arranged a pickup with zero hassle. It made us feel safe and well taken care of right from the start. Katherine, the staff member we interacted with, was incredibly friendly and accommodating, especially with check-in and check-out times. She went above and beyond to make our stay stress-free. For families looking for comfort, convenience, and a welcoming atmosphere, this is definitely the top choice. I’d stay here again in a heartbeat and highly recommend it to anyone visiting Santiago.
The hotel's location is perfect—just a short walk from the city center and surrounded by great cafes, restaurants, and convenience stores. The staff were incredibly friendly and helpful, always smiling and quick to assist with any request. The room was clean, simple, and well-maintained—nothing fancy, but everything you need for a comfortable stay: good bedding, reliable hot water, and basic toiletries. For the price, this is an excellent value. It’s not luxury, but it delivers exactly what you’d expect from a no-frills, dependable stay. I’d definitely book here again if I’m back in Santiago.
Staying at Hostal Providencia was a delightful surprise—tucked away in a quiet alley, but super easy to find thanks to clear signage on the wall outside. The moment I stepped in, I was impressed by how clean and well-maintained everything was. The kitchen is fully equipped, perfect for preparing meals, and the bathrooms are spotless—cleaning staff clearly take pride in their work. What really stands out is the spacious common area; it’s a great place to relax, read, or chat with fellow travelers. The staff are friendly and helpful, always ready to lend a hand or share local tips. Despite its quiet location, the hostel feels welcoming and safe. With such a high level of comfort and hospitality, this place offers incredible value. I’d definitely stay here again and highly recommend it to anyone visiting Santiago.
La Chimba Hostel is an amazing place to meet new people, join fun events, and share unforgettable travel experiences. Located just steps away from the lively streets of Bella Vista, it’s perfect for exploring local vibes and nightlife. The shared rooms and bathrooms are well spread out across the property, so you never feel cramped or waiting too long. The kitchen is fully equipped and great for cooking meals—though hot water sometimes took a bit longer to heat up, which was a minor inconvenience. Overall, staying here was such a positive experience, and I’d definitely come back. A true gem in Santiago!
Check-in was quick and hassle-free, even though we arrived at 1 a.m. The room was spotlessly clean, which made for a comfortable stay right from the start. The breakfast was delicious — fresh, well-prepared, and full of great flavors. The hosts were incredibly welcoming and friendly, going out of their way to make us feel at home. It's rare to find such genuine hospitality in a budget-friendly place, and it truly made our trip special. A fantastic value for money and a memorable experience overall.
Staying at Bella 269 Guest House was one of the highlights of my trip to Santiago. I arrived right after checking in and was instantly impressed by the peaceful vibe—my room was in a modern metal annex across from the main building, located on the third floor. The space between the old structure and the annex is a charming little garden, full of greenery and natural light, giving the whole place a very positive, calming energy. The room itself was spotless, with all the essentials: air conditioning, TV, private bathroom, and a great shower. Breakfast was included in the rate (around $3,800 CLP), and it was simple but satisfying. The young front desk staff was incredibly friendly and helpful—she even handed me maps for Santiago and Valparaíso, which came in handy. It’s not flashy, but it’s clean, quiet, and feels like a true local hideaway. If you're looking for a cozy, no-frills stay with great value and warm hospitality, this place is definitely worth considering.
The stay was extremely disappointing on multiple levels. The room was far too small for five people, and the window overlooked a rooftop filled with trash—definitely not a pleasant view. The bedding was dirty, with visible food crumbs, making it hard to feel comfortable. The bathroom had a window facing an interior hallway, offering no privacy, and the shower had serious issues—water pressure was inconsistent and the temperature fluctuated wildly. The owner or manager was very unfriendly and unhelpful throughout our visit. Overall, the experience was poor, and I wouldn’t recommend this place to anyone. It’s not worth the price, and definitely not worth the hassle.
Staying at Hotel Boutique Castillo Rojo was an absolute delight from start to finish. The moment I walked in, the staff made me feel right at home—warm, welcoming, and genuinely attentive. Every team member went above and beyond to ensure my comfort, whether it was offering local tips or helping with luggage. The hotel itself is beautifully designed with a unique blend of modern elegance and traditional Chilean charm. My room was spacious, clean, and had a lovely view of the city. The breakfast was fresh and delicious, featuring local favorites like homemade pastries and fruit jams. Located just minutes from the heart of Santiago, it’s the perfect base for exploring the city. If you're looking for a memorable stay in Santiago, this place truly delivers. I’ll definitely be returning.
Absolutely exceptional stay! From the moment we arrived, everything felt warm and welcoming. The room was spotless, beautifully designed with a perfect mix of modern comfort and local charm—luxurious yet cozy. The staff went above and beyond: friendly, attentive, and always smiling. They even helped with our luggage and offered great tips on nearby spots to explore. Breakfast was a highlight—freshly baked bread, homemade jams, and rich local coffee that made mornings feel special. Location is fantastic too—just a short walk from the city center and easy access to public transit. Every detail was thoughtfully done, making us feel truly at home. We left already dreaming about coming back. If you're looking for a memorable, authentic experience in Santiago, this place is a must-visit.
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