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Falabella isn’t just Chile’s most iconic department store—it’s a cultural heartbeat of Santiago! From luxury boutiques to affordable daily essentials, everything’s here. But what truly steals the show? Their seasonal events—especially the magical Christmas displays that transform the entire building into a glowing wonderland. Whether you’re a shopaholic, a family on the go, or just want to feel the city’s rhythm, Falabella offers an unforgettable experience.
This 2024 featured hotel is located in the heart of Santiago, just a 2-minute walk from Gabriela Mistral Cultural Center and 15 minutes from Santa Maria Clinic. Enjoy top-notch facilities like a fitness center, pool, and hot tub, plus free WiFi and a 24-hour business center. Dining options are plentiful, with Urbano 136 Restaurant offering international cuisine and 24-hour room service. The hotel also boasts 1,500 sqm of meeting space, perfect for events. The 291 rooms feature plush bedding and premium amenities for ultimate comfort.
This hotel is the perfect choice for both business and family trips! Enjoy the indoor and outdoor pools and sauna to relax after a long day. With a kids' playground and child-friendly dining options, your little ones will have a great time. Conveniently located just minutes from downtown and shopping centers. Stay connected with free WiFi and utilize the business center for work needs, while 24-hour room service ensures you never go hungry. Planning an event? The hotel offers over 700 square meters of meeting space, ideal for conferences or weddings!
Everything you need to know about Falabella
Hotel Carrera is a top choice located just a 5-minute walk from Falabella, offering modern rooms, free Wi-Fi, and 24-hour front desk service. Its proximity to multiple bus lines makes it ideal for visitors exploring Santiago’s downtown and nearby attractions.
Another excellent option is NH Collection Santiago, situated in the city center with easy access to Metro Line 1 (Santa Ana Station). This hotel blends local cultural design with contemporary amenities, including a fitness center and meeting spaces—perfect for both business and leisure travelers.
Both hotels are within walking distance of Plaza de Armas, where you can enjoy historic architecture, street art, and vibrant nightlife. The area is also well-connected via public transit, allowing seamless travel to major sites like the National Museum and Metropolitan Cathedral.
After shopping at Falabella, head directly to Santa Ana Metro Station and take Line 1—travel north or south depending on your hotel’s location. If staying at Hotel Carrera, exit at the next stop; for NH Collection Santiago, transfer to Bellas Artes Station (two stops away), then walk about 5 minutes.
Alternatively, numerous bus routes (e.g., 103, 110) run nearby, and ride-hailing apps like Uber are widely available—taking around 10 minutes and costing approximately CLP 3,000–5,000. Use the Transantiago App to check real-time schedules and optimize your journey. All options ensure efficient, hassle-free travel between shopping and accommodation.
Beyond shopping, explore Santiago’s lively food culture by visiting Mercado Central (15-minute walk), where you can savor authentic Chilean seafood stew (Cazuela) and grilled choripán sandwiches.
Join a guided Street Art Tour through nearby alleys to discover large-scale murals and learn about Chile’s contemporary urban art movement.
For nature lovers, stroll along the paths of Parque Forestal, enjoying lush greenery and panoramic views of the city skyline. As evening falls, relax at a café near Plaza de Armas, watching the sunset and the city lights gradually illuminate the horizon—perfect for soaking in Santiago’s relaxed, cosmopolitan rhythm.
Near Falabella in Santiago, Hotel Plaza Mayor is a top choice, just a 5-minute walk away with excellent access to shopping and transit. The hotel offers modern rooms, free Wi-Fi, and 24-hour front desk service, ideal for travelers after a day of retail therapy. Located on Alameda Avenue, it's steps from restaurants, cultural sites, and public transport hubs like Metro San Francisco station, enabling quick access to downtown or the airport.
Yes, Falabella is located in central Santiago with exceptional connectivity. The nearby Metro San Francisco station provides direct access to Line 1 and Line 5, linking key areas such as downtown, the university district, and Arturo Merino Benítez Airport. Multiple Transantiago bus routes run along Alameda Avenue, offering easy access to residential zones and tourist spots. Using a Transantiago card is recommended to save time and fare costs during transfers.
While shopping at Falabella, try its innovative smart retail technology, including self-checkout kiosks and mobile scan-to-buy features for faster checkout. Several stores feature exclusive brand pavilions showcasing international fashion and electronics, often with early product previews and limited editions. During holidays, expect live performances and family-friendly events perfect for visitors with kids. After shopping, stroll to Plaza de Armas to explore historic architecture and soak in Santiago’s vibrant city atmosphere.
Near Falabella, families can enjoy Parque Forestal, a 10-minute walk away, featuring playgrounds, scenic lakeside paths, and picnic areas—perfect for kids to play and parents to relax. Just a short distance, the Museo Nacional de Bellas Artes offers free admission and children’s guided tours. For food lovers, Mercado Central is ideal for sampling local favorites like empanadas and chicha. The area is safe, well-equipped, and ideal for a full-day family outing.
Yes, Falabella’s sleek, modern façade with striking nighttime lighting makes it a prime spot for night photography. The main entrance on Alameda Avenue offers dynamic street scenes and silhouette shots. Just a 5-minute walk away, Plaza de Armas combines the iconic Catedral Metropolitana and Municipal Palace for dramatic historical-backdrop photos. Visit in late afternoon to capture golden hour light blending with city lights for dreamy, cinematic results.
Falabella stands out with its seamless omnichannel integration, allowing online orders with in-store pickup and hassle-free returns. Each store features a Customer Service Center to assist with tech issues or gift card use. Some locations offer VIP lounges with complimentary drinks and private counters. Regular member-exclusive discounts and flash sales keep shopping exciting and encourage repeat visits.
See what other travelers say about Falabella
Le Méridien Santiago stands out as one of the top choices in South America. Located just a short walk from the city center, it’s incredibly convenient for exploring Santiago—public transit is nearby, and there are plenty of restaurants and shops within easy reach. The room was spacious, clean, and well-designed with excellent soundproofing and a comfortable bed that made for a restful night’s sleep. The staff were friendly and efficient throughout our stay, making check-in and check-out smooth. What really impressed us was the overall value—great quality at a reasonable price. If you're planning a trip to Chile, this hotel is absolutely worth considering. A standout experience!
Our three-night stay at the Sheraton Santiago Hotel and Convention Center was absolutely flawless. From check-in to checkout, the service was exceptional—friendly, attentive, and genuinely welcoming. The rooms were spacious, clean, and well-equipped, with modern amenities that made our stay comfortable and relaxing. The pool area stood out as a highlight: while the water was a bit cool, it only added to the refreshing experience once you dove in—especially during sunset when the views over the city were breathtaking. Located just steps from the metro, getting around Santiago was effortless. Whether traveling for business or leisure, this hotel delivers top-tier quality and value. Highly recommended for families and solo travelers alike.
Check-in was quick and smooth, with friendly staff making the process hassle-free. The room was surprisingly spacious—plenty of room to move around, and everything felt well-organized and clean. Location is fantastic; it's just a short walk to public transit, so getting around Santiago is super easy. I loved how close I was to restaurants, cafes, and local attractions. This place offers incredible value for the price, and I’d definitely stay here again if I’m back in Santiago.
Staying at Hotel Boutique Castillo Rojo was an absolute delight from start to finish. The moment I walked in, the staff made me feel right at home—warm, welcoming, and genuinely attentive. Every team member went above and beyond to ensure my comfort, whether it was offering local tips or helping with luggage. The hotel itself is beautifully designed with a unique blend of modern elegance and traditional Chilean charm. My room was spacious, clean, and had a lovely view of the city. The breakfast was fresh and delicious, featuring local favorites like homemade pastries and fruit jams. Located just minutes from the heart of Santiago, it’s the perfect base for exploring the city. If you're looking for a memorable stay in Santiago, this place truly delivers. I’ll definitely be returning.
I stayed here in July and was thoroughly impressed— the room was spacious, comfortable, and offered excellent value for money. That’s why I decided to book again in September, and I wasn’t disappointed at all. The hotel is well located with easy access to public transportation, making it simple to explore Santiago on foot or by metro. The breakfast spread was fresh and satisfying, with a good mix of hot and cold options—perfect for starting the day right. Cleanliness, staff friendliness, and overall comfort made this stay a highlight of my trip. If you're looking for a reliable, well-located hotel in Santiago that delivers on both comfort and convenience, this one is definitely worth considering.
The hotel is perfectly located—just a short walk from downtown Santiago, with plenty of restaurants and shops nearby. Our twin room was spacious and comfortable, with a great bed that made for a restful night’s sleep. The elevator was fast and efficient, which is always a plus when you’re carrying luggage. Breakfast was simple but satisfying—hot items, fresh bread, and juice were all on point. What really stood out was the staff: friendly, helpful, and always willing to assist with anything. From check-in to checkout, the service was exceptional. It’s clear they care about guest experience. I’d definitely stay here again and highly recommend it for travelers visiting Santiago.
Staying at Hotel Gran Palace in Santiago was an absolute delight. The location is unbeatable—right in the heart of the city, just steps from public transit and all the local attractions. The room was spacious and incredibly comfortable, with a cozy bed and a well-designed bathroom that included a bidet—very thoughtful for international guests. Breakfast was excellent, offering a wide variety of fresh options, including some delicious local treats. A pharmacy right across the street made it super convenient for any last-minute needs. The front desk is on the 10th floor, which is a bit of a hike if you’re carrying luggage—especially since the elevator was out of service during our stay. We had to walk up the stairs, so it’s worth noting for guests with mobility concerns. The pool area could use some upgrades—water temperature was a bit chilly, and it’s not really designed for swimming. However, the jacuzzi features are fantastic: multiple types of jets, fountains both large and small, and a relaxing atmosphere perfect for unwinding after a long day. Overall, the hotel delivers great value, especially considering the central location and unique amenities. Highly recommend for travelers who appreciate comfort, convenience, and a touch of luxury.
This hostel truly exceeded my expectations. Located just steps away from the Argentine Embassy and within easy walking distance of the metro, getting around Santiago was incredibly convenient. I booked the smallest private room—definitely not a shared dorm—and it was surprisingly comfortable with a window, great natural light, and a peaceful atmosphere. The breakfast wasn’t self-service but served as a set menu, and it was delicious and satisfying. What really stood out was the front desk staff. During my trip, I accidentally got something in my eye, and by Friday evening, the university hospital’s ophthalmology department had closed. Emergency services wouldn’t take me either. On Saturday morning, I asked if they could help me find a doctor—most websites were in Spanish, which made things tough. Without hesitation, the staff went online, called multiple clinics, and finally managed to connect me with a private eye clinic (similar to an 'Eye Hospital' in Hong Kong). They helped me get seen promptly and resolved the issue. Their kindness and dedication made a huge difference during a stressful moment. This place isn’t just about location or rooms—it’s about genuine care. Highly recommend for any traveler visiting Santiago, especially those who value helpful service and a welcoming vibe.
The hotel is perfectly located—just a short walk from the city center and within easy reach of public transit. I loved how convenient it was to explore Santiago without having to travel far. The room was clean, comfortable, and well-maintained, with a cozy bed that made for a great night's sleep. The air conditioning worked flawlessly, which was a big plus during the warmer days. Staff were friendly and efficient throughout my stay. From the moment I arrived, everything felt smooth and welcoming. It’s rare to find such a great value in a central location, and I’d definitely stay here again. Highly recommend this gem!
Nestled in the heart of Santiago, Hotel Sommelier Boutique may be small with just a few rooms, but its charm lies in its unique vintage character and rich atmosphere. The walls are adorned with authentic artifacts that tell stories of the past, making every corner feel like a hidden gem. The staff were incredibly friendly and attentive—each one went out of their way to offer helpful tips about local spots and travel advice, which made our stay so much more enjoyable. While some facilities, like the central air conditioning, aren’t perfect, they add to the hotel’s authentic, old-world appeal rather than detract from it. It’s clear this place values personality over perfection. For travelers seeking something truly special and off the beaten path, this boutique gem is an absolute must-visit. Highly recommended.
This place was perfect for our family getaway! The room was spacious, clean, and incredibly comfortable—our kids loved the extra space. The location is unbeatable; it’s just a short walk from major attractions and public transit, making exploring the city super easy. What really stood out was the airport transfer service—we arrived at 3 a.m., and the hotel arranged a pickup with zero hassle. It made us feel safe and well taken care of right from the start. Katherine, the staff member we interacted with, was incredibly friendly and accommodating, especially with check-in and check-out times. She went above and beyond to make our stay stress-free. For families looking for comfort, convenience, and a welcoming atmosphere, this is definitely the top choice. I’d stay here again in a heartbeat and highly recommend it to anyone visiting Santiago.
The hotel's location is incredibly convenient—just a short walk to major attractions, making it easy to explore Santiago without relying on transport. Hot water in the rooms worked perfectly, which was a big plus after long days of sightseeing. The front desk staff were genuinely friendly and helpful, offering great local tips. I especially appreciated that they offered free luggage storage during my trip to Easter Island, which made my journey stress-free. Everything about this stay was excellent—from comfort to service. Highly recommend for travelers who value convenience and warm hospitality.
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