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This was my first time staying at a hotel that ran out of towels—completely unacceptable. The Wi-Fi in the room didn’t work at all, making it hard to stay connected. To make matters worse, there’s literally no restaurant or food option nearby. I had to walk far just to grab a bite. Overall, the experience fell short of basic expectations and I definitely won’t be returning.
The location of this apartment isn't very convenient—getting around the city requires a bit more effort than expected, which can be frustrating if you're planning to explore on foot or via public transport. Cleanliness is another area that needs improvement; we noticed dust buildup on surfaces, and some areas like the bathroom didn’t feel thoroughly cleaned. There were also visible stains on the carpet, which made the overall experience less comfortable than anticipated. While the price point is reasonable, the current standard doesn’t match what guests should expect for a clean and well-maintained stay. I hope management takes feedback seriously and invests in better housekeeping practices and facility upkeep. With some improvements, this property could definitely offer a much better experience.
This hotel is absolutely outstanding! The location is perfect—right on the main street in the heart of Riyadh, making it super convenient for exploring the city. The room was spacious and beautifully designed, with everything I needed for a comfortable stay. The service was exceptional—friendly, attentive, and genuinely welcoming. Every detail felt thoughtfully considered. I couldn’t ask for more. Highly recommend this gem to anyone visiting Riyadh. It’s not just a place to sleep—it’s a great experience from start to finish.
Erfad Hotel in Riyadh offers a fantastic stay with excellent service and a surprisingly diverse breakfast spread that keeps you satisfied all morning. The staff are friendly and attentive, making the check-in and check-out process smooth. While the surrounding area is undergoing road construction—slightly affecting traffic flow—the hotel’s location remains convenient for exploring downtown Riyadh. The gym is still under renovation, but it’s expected to open soon, so this is just a temporary inconvenience. Laundry services are currently outsourced, which means a bit of waiting time, but the team handles it efficiently and reliably. Overall, the hotel delivers great value for money and stands out for its hospitality and comfort. Definitely a top pick if you're visiting Riyadh.
Staying at Sama Inn Hotel was a fantastic experience overall. The rooms and lobby were spotlessly clean, creating a welcoming and comfortable atmosphere right from arrival. The front desk staff went above and beyond with their friendly and helpful service—always ready to assist with anything we needed. What stood out the most was the hotel’s proximity to the airport; it’s just a short ride away, making check-in and check-out incredibly convenient. Whether you're here for business or leisure, this place offers great value and a stress-free stay. Highly recommend it for travelers looking for comfort, cleanliness, and excellent service in Riyadh.
Stayed in two different rooms—one on the 6th floor and another on the 7th—and had an overall fantastic experience. The check-in process was smooth, and the staff were incredibly welcoming, professional, and attentive throughout our stay. The hotel’s location is excellent—easy access to public transit and close to shopping areas and restaurants. Breakfast was a highlight: varied, fresh, and well-prepared. The only minor downside was the fitness center, but since I’m already a member of another gym, it didn’t affect me at all. Everything else was spot-on—clean rooms, great service, and a comfortable atmosphere. Highly recommend this property for both business and leisure travelers. Will definitely return.
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