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Last-minute spa getaway to Birmingham turned out to be a perfect little escape. After struggling to get a hold of a hotel on the phone, we were warmly welcomed by Louise at the spa — she went above and beyond to make our visit unforgettable, especially since it was my birthday. The hospitality was outstanding, the food absolutely delicious, and the whole place felt clean, peaceful, and beautifully designed. It’s rare to find such a genuine, welcoming atmosphere in a city hotel. We’ll definitely be back — thank you, Louise, for making this short trip so special. Truly hit the spot!
I wish I’d read the reviews more carefully before booking. This stay at The Birmingham Hotel was truly disappointing. On the first night, I noticed soiled bed linens but didn’t mention it right away—by the next morning, I politely asked for a replacement. Unfortunately, nothing changed—only the bed was made up. I only checked again close to midnight and realized I’d been sleeping on dirty sheets once more. I brought it up again the following morning, and this time they finally replaced them. However, the bedroom door was left wide open, leaving all my belongings fully exposed to anyone passing by. It’s a fire door that should automatically close—this is a serious safety concern. I paid nearly £700 for two rooms over three nights, and honestly, even if I’d paid £150, I’d feel ripped off. For the price and experience, I can’t recommend staying here. Save yourself the hassle—book elsewhere.
Staying at Kunda House Coventry Road was a pleasant surprise! The location is convenient—just a short subway ride from the city center, and there are plenty of restaurants and convenience stores nearby. The room isn’t large, but it’s spotless, well-maintained, and the bed was incredibly comfortable, making for a restful night’s sleep. What really stood out was the price—excellent value for money without compromising on quality. If you’re looking for a budget-friendly yet reliable stay in Birmingham, this place is a must-try. I’ll definitely be coming back next time I visit!
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