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Step into GUM National Department Store, where history breathes through every arch and marble column—this isn’t just a shopping mall, it’s a living museum of Russian grandeur. The striking red-and-white façade, ornate pillars, and golden domes whisper tales of imperial opulence. Buy a hand-embroidered scarf here, and you’re not just taking home a souvenir—you’re carrying a century of elegance in your bag.
This hotel is perfect for both families and business travelers! With executive lounge and meeting rooms, it’s ideal for work trips. Kids’ play area and children’s meals make family stays hassle-free. Pool, sauna, and spa help you unwind, while Chinese signage and service ensure smooth communication. Rated 4.7/5 and featured in 2024, it even offers pick-up and drop-off services—truly thoughtful!
Planning a family getaway? This hotel is the perfect choice! With a kids' play area and children's meals, your little ones will have a blast, while the spa and pool offer relaxation for adults. Enjoy hassle-free stays with valet parking and airport transfers. Whether it's a wedding or business meeting, the banquet services and conference rooms are top-notch. As a 2024 award-winning hotel, quality is guaranteed. Come experience it for yourself!
Nestled in the heart of Moscow, this luxury suite hotel is just a 10-minute drive from Red Square and Komsomolskaya Square. Relax at the full-service spa with massages and facials, or unwind in the indoor pool and hot tub. Family-friendly amenities like a kids' play area and special menus ensure a pleasant stay for all. Business travelers will appreciate the 24-hour business center and limousine services. Dine at the on-site restaurant or enjoy a drink at the bar. Rooms feature minibars and premium toiletries for added comfort.
This hotel is the perfect choice for your Moscow trip! Whether for business or leisure, it caters to all your needs. Luxury facilities include a fitness center, sauna, and spa massage to help you unwind. Plus, it's pet-friendly, so you can bring your furry friend along! The location is super convenient, with many attractions and popular restaurants nearby, such as the famous White Rabbit for its top-notch ribeye steak. Childcare services are also available, making it ideal for families.
Looking for a comfortable and convenient place to relax? This 2024 newly listed hotel is your perfect choice! Enjoy a luxurious pool and spa massage, and experience the Turkish bath. Family-friendly with children's amenities and play areas, fun for all ages. Fitness lovers can use the gym and sauna. Conveniently located, with hiking nearby. Whether for business or leisure, this place has everything you need!
Nestled in the heart of Moscow, this luxurious hotel is a traveler's dream! Just a 5-minute walk to the Art Salon, with iconic landmarks like the Nativity Convent and Bolshoi Theatre nearby. Unwind with spa massages and sauna sessions, or stay active at the indoor pool and fitness center. Romanov Fine Dining offers exquisite European cuisine, while the bar is perfect for a relaxing drink. Business travelers will appreciate the business center and express check-in/out, plus 24-hour airport shuttle for hassle-free transfers. The 133 cozy rooms feature minibars and plasma TVs, ensuring a home-away-from-home experience.
Everything you need to know about GUM
Hyatt Regency Kremlin Plaza is a top choice near GUM Department Store, just a 5-minute walk away. The hotel offers modern amenities and unparalleled views of Red Square and the Kremlin from its spacious rooms. Another excellent option is Hotel Moscow, located steps from the metro and ideal for shoppers and sightseers. Both properties feature 24-hour concierge services and multilingual staff, ensuring a seamless stay with exceptional comfort and convenience.
Yes, transportation around GUM Department Store is exceptionally convenient. The store is directly adjacent to Red Square Metro Station on the Moscow Metro’s Red Line, offering quick access to major attractions like the Kremlin, St. Basil’s Cathedral, and Tretyakov Gallery. From airports, travelers can take the Sheremetyevo Express or light rail to downtown, transferring to the metro in under 15 minutes. Numerous taxi stands and electric scooter docking stations are also nearby, making it easy to navigate independently. The efficient and punctual metro system remains the most reliable way to explore Moscow.
GUM Department Store itself is a historic landmark featuring neoclassical and baroque architecture, housing over 300 boutiques ranging from international brands to local designers. Don’t miss the underground food hall, where you can savor authentic Russian caviar, black bread, and vodka. Weekly art markets on Saturdays showcase handmade crafts and independent creators, perfect for unique souvenirs. For a memorable moment, relax at the rooftop café, enjoying panoramic views of Red Square at night—a perfect blend of culture, cuisine, and retail that defines Moscow’s urban charm.
Yes! Near GUM, families can enjoy the Red Square Kids Interactive Zone, which hosts regular storytelling sessions and hands-on workshops where children craft traditional Russian dolls or paint masks. During winter, the Red Square Light Festival transforms the square into a dazzling spectacle with giant light installations and musical performances. Inside GUM, a dedicated children’s play area features safe equipment and family-guided tours. For an educational twist, join the "Red Square Adventure Quest" organized by local museums—this interactive scavenger hunt turns history into fun, making it an ideal experience for kids and parents alike.
Built in 1893, GUM Department Store was one of Russia’s first glass-roofed shopping complexes, featuring a striking Neoclassical façade blending European and Eastern architectural elements. Its central arched entrance is adorned with intricate reliefs. Inside, original crystal chandeliers and marble columns preserve the opulence of imperial Russia. Notably, the basement once served as a secret communications hub during Soviet times and now hosts a portion of the historical exhibition, revealing its political legacy. More than just a mall, GUM stands as a living monument to Moscow’s rich and complex history.
Staying near GUM allows easy access to multiple world-class sites: Red Square is just a 1-minute walk, offering views of the Kremlin and St. Basil’s Cathedral. The Red Square Metro Station features an underground art gallery showcasing contemporary Russian sculptures and murals. Within 10 minutes’ walk lies the Tretyakov Gallery, home to thousands of iconic Russian artworks. For a vibrant urban experience, visit Red Square in the evening to enjoy the nightly light show and lively atmosphere. These landmarks are clustered together, forming a highly efficient, immersive city itinerary perfect for travelers seeking culture, history, and convenience.
See what other travelers say about GUM
Staying at The Carlton in Moscow was an absolute delight from start to finish. From the moment I walked in, the staff greeted me with genuine warmth and professionalism—exactly what you’d expect from a world-class hotel. The room was spacious, impeccably clean, and beautifully designed with modern touches and top-quality furnishings. The bed was incredibly comfortable, making for a restful night’s sleep. Every detail, from the bathroom amenities to the quiet ambiance, reflected exceptional attention to detail. The cleanliness level is outstanding—every corner was spotless. Service was prompt and thoughtful without being intrusive. Location-wise, it’s very convenient for exploring downtown Moscow via metro. This stay exceeded all my expectations. Truly a five-star experience in every sense—would absolutely book again.
This hotel is absolutely outstanding in Moscow—truly one of the most memorable stays I've ever had. The staff are incredibly attentive and warm, making you feel like a valued guest from the moment you arrive. The breakfast is exceptional—fresh, delicious, and beautifully presented. The on-site restaurant delivers gourmet-quality meals with real flair and taste. But what truly sets this place apart is the atmosphere: serene, intimate, and completely removed from the hustle of the city, yet right in the heart of Moscow. It feels like a private sanctuary floating above the urban chaos. Every detail reflects thoughtfulness and luxury. I’m still buzzing from the experience—I can’t recommend it highly enough.
Staying at Mamaison All-Suites Spa Hotel Pokrovka was a perfect fit for my travel style—especially with the kitchenette in the room. Having access to basic cooking facilities made it so much easier to prepare simple meals, which was great for saving money and enjoying some home-style comfort during our trip. The location is unbeatable—right in the heart of Moscow, just a short walk from public transit and major attractions. The staff were friendly and helpful throughout, and the overall ambiance felt luxurious yet welcoming. It’s rare to find such a well-balanced mix of convenience, comfort, and quality—this hotel truly stands out. I’d definitely book here again.
Staying at the Four Seasons Hotel Moscow was an absolute delight. Located right in the heart of the city center, every detail reflects excellence—from the warm and attentive service to the luxurious ambiance and impeccable facilities. The room was spacious, beautifully designed, and incredibly comfortable, with plush bedding and a well-appointed bathroom featuring high-end amenities. The location is perfect: walking distance to major attractions, restaurants, shopping, and entertainment. I appreciated how convenient it was to explore Moscow without needing to travel far. The overall experience exceeded my expectations, and I’d definitely return. This hotel offers exceptional value and luxury—highly recommended for any traveler seeking a memorable stay.
The location is absolutely perfect—just a short walk from the metro and surrounded by great restaurants, shops, and local vibe. The hotel itself is spotless, with a clean, modern design that feels both stylish and welcoming. The room was spacious, quiet, and incredibly comfortable—great bed, excellent lighting, and everything you'd want for a relaxing stay. Staff were attentive and friendly without being overbearing, always ready to help. It’s rare to find such a well-balanced mix of convenience, comfort, and quality. I’d definitely come back and highly recommend this place to anyone visiting Moscow.
Staying at Petr I Hotel was a wonderful experience. The restaurant offered a 20% discount on dinner, which was a nice touch—though we couldn’t use our Chinese bank card for payment at the restaurant, so it’s best to carry cash in Russian rubles. The basement level features a great pool, well-equipped gym, and a relaxing steam room—perfect for unwinding after a long day. The room itself is spacious at 25 square meters, with an impressive ceiling height of 3.4 meters, giving the space a really open and airy feel—total volume comes in at around 85 cubic meters. Located right in the heart of Moscow, it’s just a 5-minute walk to the Moscow Theatre, making sightseeing super convenient. Yes, the area gets busy with traffic and crowds, but security is top-notch—felt very safe throughout our stay. Overall, excellent value, great location, and a fantastic base for exploring the city.
We've stayed at Sadovoe Koltso Hotel for the third time now, and it never fails to impress. Located right in the heart of Moscow, yet surprisingly quiet and peaceful—perfect for unwinding after a long day of exploring. The rooms are clean, well-maintained, and comfortable without any frills, which is exactly what we appreciate. What truly stood out was the flexibility with check-in and check-out times—our room was ready at 11:00 AM (instead of the advertised 2:00 PM), and we were able to check out as late as 1:30 PM (originally 12:00 PM). Huge thanks to the front desk team for their kindness and professionalism. Their attention to detail made our stay so much more enjoyable. If you're looking for a reliable, central, and calm base in Moscow, this hotel is absolutely worth considering.
The biggest advantage of this hotel is definitely its location—there’s simply no better alternative for us. We’ve been staying here since 2018, but in recent visits, we’ve noticed a clear decline in both quality and service. This time, we requested early check-in (9:00 AM) and late check-out (19:00 the next day), totaling just 1.5 nights, though we booked two full nights (Saturday to Monday). Arriving earlier than expected, we asked the front desk if we could check in early, explaining that we wouldn’t be staying overnight on Sunday or Monday—so we were only paying for actual time used. In past stays, similar arrangements cost us half a day each way. But this time, the staff said policies had changed: checking in before 11:00 AM would require a full day’s charge, and leaving after 6:00 PM also meant a full-day fee. That meant being charged for three days—even though we’d only be using the room for 1.5 nights. With no other option, we paid up and checked in. However, the house rules posted in the room state that late check-out until midnight is only 50% of the room rate—directly contradicting what the front desk told us. It’s confusing and frustrating, especially as regular guests who expected some flexibility. The room quality itself was disappointing too. Towels were stained, worn through, and looked more like rags than proper hotel linens—definitely not fit for a 4-star property. The bathrobe was in the same sorry state. The bathroom was visibly dirty. All of this left a very negative impression. After years of loyalty, we’re now seriously considering switching to another hotel once we find a better option. We won’t come back unless things improve significantly.
The Ozerkovskaya Hotel is absolutely fantastic! Located just a short walk from the metro, it’s super convenient for getting around Moscow. The room was clean, spacious, and very comfortable—especially the bed, which made for a restful night’s sleep. Noise insulation is excellent, so you won’t be disturbed by outside sounds. The staff were friendly and efficient throughout our stay, making check-in and check-out smooth and stress-free. What really stood out was the great value for money—this place offers so much more than expected at this price point. I’d definitely stay here again and recommend it to anyone visiting Moscow.
I can't recommend this hotel at all—our experience was extremely disappointing and deeply unsettling. While the location is convenient, just a short metro ride away, the service was appalling. The front desk staff was rude and dismissive, with no regard for basic customer respect. Later, a manager named Sergey reached out, claiming he wanted to understand the situation—but his real goal seemed to be persuading us to delete our negative review. He even tried to shift blame onto me, suggesting I was at fault for the incident. When we explained that we had to cancel due to a family member’s sudden heart attack—well in advance (12 days prior), and with full prepayment for four nights—he insisted the rate was non-refundable and that our circumstances didn’t matter. He cited a message stating, 'By choosing a non-refundable rate, you accept all risks—you’ll never get your money back, even if something serious happens.' We sent medical documentation, flight tickets, and booking details as proof of the emergency, but he still refused to refund us, saying the evidence wasn’t sufficient. This contradicts Russian consumer protection laws: when services aren’t provided due to unforeseen circumstances, refunds are legally required. There was zero empathy, no understanding, and no humanity in their response. Instead, they offered a voucher in exchange for deleting our feedback—like we were the ones who caused the problem. This kind of behavior feels predatory. We’re now preparing to file a police report and take legal action for fraudulent practices. Please, avoid this hotel. Don’t let them profit from your trust. Choose a place with integrity, compassion, and transparency instead.
The location was excellent—just a short walk from the exhibition venue, making everything super convenient. We arrived to find the hotel temporarily closed due to unforeseen circumstances, but the staff handled it professionally and swiftly. They arranged a driver to transfer us to a partner property with no hassle, ensuring we had a smooth check-in. Despite the unexpected situation, the team’s responsiveness and customer care were outstanding. The alternative hotel was clean, comfortable, and well-maintained. Overall, the experience exceeded expectations given the circumstances. Great communication, strong problem-solving, and genuine hospitality make this a standout stay in Moscow.
Staying at National Hotel in Moscow was an absolute highlight of my trip. The location is unbeatable—right across from Red Square, with the metro Line 1 exit just steps away. Everything about the hotel felt well-organized and clean. Housekeeping was excellent—towels, shampoo, and all amenities were replaced daily, and always fresh. It’s clear they take pride in their service. However, I do have one strong warning: avoid Room 154 at all costs. When I entered, I was immediately hit by a strong sewer-like smell. I called the front desk right away and requested a room change—thankfully, they accommodated me without delay. If you’re assigned this room, don’t hesitate to ask for another one. Other rooms are clean, comfortable, and well-maintained. Overall, the hotel offers great value, exceptional convenience, and top-tier cleanliness. Just steer clear of that one room!
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