The Help Center in Jeddah is a key landmark in Mecca Province, Saudi Arabia, offering comprehensive support services for both locals and tourists. More than just an information hub, it serves as a cultural exchange point, highlighting Jeddah's role as a modern metropolis. With multilingual assistance, international visitors can easily access travel tips, transportation guides, and details about cultural events. Its contemporary architecture, blended with traditional Islamic motifs, reflects Saudi Arabia's balance of heritage and innovation. For travelers planning a pilgrimage to Mecca or exploring Jeddah, the Help Center is an essential stop.

This hotel is a perfect choice for families with its kids' club and play area, ensuring endless fun for the little ones. Adults can unwind at the spa or hit the fitness center. The pool and sauna offer extra relaxation. Located in the heart of Jeddah, it’s surrounded by shopping and business districts for ultimate convenience. Don’t miss the rooftop garden with stunning city views, and enjoy a barbecue under the stars—pure bliss!


Looking for a perfect family getaway? This hotel is your ideal choice! Located near the Jeddah Corniche, just a 15-minute walk from the Red Sea, it offers stunning views and convenience. With a kids' playground and outdoor pool, children can have fun while adults relax at the spa with massages and treatments. Enjoy the indoor pool and hot tub for ultimate relaxation. Business travelers will appreciate the 24-hour business center and 11 meeting rooms. The hotel provides free WiFi, valet parking, and 24-hour room service to cater to all your needs.


This hotel is perfect for both families and business travelers! With amazing kid-friendly amenities like a children's playground and kids' pool, your little ones will have a blast. Enjoy Chinese-friendly services for seamless communication. Conveniently located just 10 minutes from Red Sea Mall and Corniche, plus complimentary valet parking makes exploring easy. Unwind in rooms featuring memory foam mattresses and soaking tubs for ultimate relaxation. Treat yourself at the spa or sauna! Business travelers will appreciate the 24-hour business center and meeting rooms – work and play in one perfect spot!











Everything you need to know about Help Center
Near Help Center in Jeddah, top-rated hotels include Swissôtel Makkah and Makkah Clock Royal Tower, both offering luxury accommodations and direct bridge access to the Grand Mosque. For transportation, hotels often provide free shuttle services to major sites, while taxis and Careem ride-hailing are widely available. Note that prices may surge during Hajj season due to high demand—book in advance for better rates.
Top picks near Help Center:
Local tips:
Both hotels offer Arabic decor and proximity to Help Center via taxi (5-min ride).
Near Help Center, Al Hamra Palace Hotel is a top choice (1.5km away), featuring Arabian-style decor and a rooftop pool with Red Sea views. It offers free shuttle service to Help Center (10-minute ride). Alternatively, Radisson Blu Hotel near the Corniche waterfront is ideal for evening strolls. Key notes: Saudi hotels enforce dress codes—modest attire is advised in public areas.
Near Help Center, Al Hamraa Hotel and Makkah Hotel offer authentic Arabian decor with key features:
Tip: While non-Muslims can’t enter Mecca, explore Al-Balad (Old Town) with its UNESCO-listed coral houses. Most hotels provide free shuttle buses to holy sites during Hajj season.
Near Help Center in Jeddah, you can find several highly-rated hotels such as Swissôtel Makkah and Makkah Clock Royal Tower, both offering luxurious amenities and convenient access to the center. Another great option is Elaf Alkhaleej Hotel, which is more budget-friendly while maintaining high service standards. It's advisable to book in advance, especially during peak seasons, due to high demand.
See what other travelers say about Help Center

Staying at Mövenpick Hotel Tahlia Jeddah during a business trip to Jeddah was an absolute highlight. Despite the scorching heat and intense UV rays outside, the hotel offered a perfect escape with its spacious and inviting pool—ideal for a refreshing swim after a long day of meetings. The room itself was fantastic: modern, clean, and well-equipped with everything we needed. The air conditioning kept things cool and comfortable, which made a huge difference in the desert climate. Located in a peaceful area with easy access to nearby restaurants and business amenities, it’s also just a short ride from the city center. Our team appreciated the quiet, professional atmosphere that made working and relaxing both enjoyable. For a business stay in Jeddah, this hotel delivers exceptional value and comfort—definitely a top choice for future trips.

The property is absolutely stunning. I stayed in one of the apartments, which was spacious and immaculately clean—truly exceeded my expectations. Everything I needed was just a short Uber ride away, making exploration effortless. The staff were consistently attentive and professional, adding to the excellent experience. The only minor hiccup was the name confusion: on the booking platform, it’s listed as "The Apartments," but it’s actually part of the Intercontinental Jeddah complex—just one building within a larger development. This caused some issues with the taxi driver who struggled to locate us, costing us extra time. Despite that, the overall stay was fantastic. The location, comfort, and service are top-notch. I’d still give this place a solid 5-star rating without hesitation.

Staying at the Jeddah Marriott Hotel Madinah Road was an absolutely fantastic experience. The room was spacious and beautifully designed, offering plenty of comfort and a relaxing atmosphere. I was pleasantly surprised when the hotel manager upgraded me to a larger room—such a thoughtful touch that really made my stay special. The executive lounge is top-notch: elegant ambiance, excellent service, and complimentary breakfast with a great selection of food and drinks. It's perfect for unwinding or working in a quiet, classy setting. Whether you're here for business or leisure, this hotel delivers exceptional value and hospitality. Highly recommended—I'll definitely be back.

The location of Beach Time Villas Hotel was excellent—easy to access and close to everything we needed. However, the actual experience fell far short of expectations. The photos on the website were misleading; they mostly showcased deluxe villas, but the one we stayed in looked outdated and poorly maintained. It felt like it hadn’t been renovated in years. Despite multiple calls requesting cleaning and repairs, only one service visit occurred during our five-day stay. The air conditioning was extremely loud, and the room had a strong cigarette smell. Furniture showed visible burn marks from cigarettes, and there were no proper cutlery—just two paper cups provided. The sink was clogged, and despite reporting it, it remained unfixed. We also received only one hanger per person, had to call again for more (and still only got three), and toilet paper was never replaced. Customer service was unresponsive and indifferent. Overall, the quality didn’t match the price, and I wouldn’t recommend this property to anyone looking for comfort or value.

The location is absolutely perfect! Shada Hotel Shatea is situated right in the heart of Jeddah, making it incredibly convenient for getting around. Just a short walk to metro stations, shopping malls, restaurants, and major tourist attractions. The area buzzes with energy, especially at night—local street food stalls and vibrant atmosphere make it feel like you're right in the middle of city life. Despite being so central, the hotel remains peaceful and well-maintained. From the moment we walked in, the air conditioning was already on, and the room was spotless and comfortable. The bed was super cozy—couldn’t resist taking a nap after checking in! Excellent value for money, great service, and an unbeatable location. I’ll definitely be staying here again on my next trip to Jeddah!

Staying at Rawasi Hotel Apartments in Jeddah was an absolutely delightful experience. From the moment I arrived, the staff went above and beyond to make me feel welcome—friendly, attentive, and always ready to help. The location is excellent, just a short ride from downtown and close to great dining options, local markets, and attractions. My room was spotless, modern, and well-equipped with everything I needed for a comfortable stay. The bed was incredibly cozy, making for a restful night’s sleep. What really stood out was the exceptional service—professional yet warm, and truly made the trip memorable. For anyone visiting Jeddah, this hotel offers outstanding value and comfort. I’ll definitely be returning and recommending it to friends and family.

The staff here went above and beyond—so courteous, efficient, and genuinely helpful. Special thanks to Miss Khadija and Miss Rahma for their exceptional service; they made every moment feel personalized and welcoming. From check-in to recommendations, the team truly cared about making our stay memorable. It’s clear they take pride in what they do, and that dedication shows in every interaction. A standout experience from start to finish.

Absolutely incredible experience! From the moment we arrived at Seafront Hotel Al Shatea in Jeddah, the stunning views of the Red Sea took our breath away. The rooms are spacious, beautifully designed with a modern coastal touch, and every detail feels thoughtfully curated. The staff went above and beyond—friendly, professional, and always ready to help. Location is perfect: just a short walk from the beach and minutes away from shopping areas and local restaurants. We didn’t expect such luxury and comfort for the price. This isn’t just a hotel—it’s a true getaway. Highly recommend to anyone visiting Jeddah!

The hotel is beautifully located, just a short distance from everything I needed—restaurants, shops, and even the airport. It's incredibly convenient for travelers looking to minimize transit time. The staff were friendly and helpful throughout my stay, making the experience feel welcoming. While I did have a bit of trouble with the taxi driver finding the address, the location is actually very accessible once you know the exact landmarks—like near Al-Nezha Medical Clinic or close to the intersection of Hura Street and Sixty Street. A small suggestion: adding updated contact details or clearer directions on Google Maps would make it much easier for future guests. Overall, an excellent value for money, clean, comfortable, and well-positioned. I’d definitely stay here again and highly recommend it to anyone visiting Jeddah.

I've stayed here multiple times and keep coming back—this hotel truly delivers. It's incredibly close to the exhibition center, making travel super convenient whether you're commuting by metro or heading out for business or sightseeing. The rooms are spacious, modern, and well-maintained, with a clean, fresh feel throughout. The staff is consistently polite and helpful, making check-in and check-out smooth. One thing to note: rooms facing the street can be noisy due to traffic, so if you're sensitive to sound, go for an interior room. Despite that small issue, the overall experience is excellent. Great value, great location, and reliable comfort—definitely my top choice in Jeddah.

My stay at WOW Residence | Primotel Suites As Salamah was really positive overall. The room was spotlessly clean, well-maintained, and had a modern, comfortable layout. The only minor issue was the low water pressure in the shower—water flow was quite weak—but it didn’t significantly affect my experience. The location is convenient, just a short walk from local amenities, and getting around town via public transit is easy. Great value for money, and I’d definitely recommend this property to travelers looking for a quiet, clean, and hassle-free base in Jeddah.

Staying at Hotel Hoor Park was a mixed experience. The staff are incredibly friendly and always willing to help, especially with meal times—very thoughtful. However, I requested housekeeping early in the morning and still hadn’t seen anyone by 4 PM, which was frustrating. Trying to get shampoo felt like chasing a mirage—none available anywhere. The pool, which heats up to 48°C, closes at 5 PM, which is quite early for such a hot climate. It would’ve been great if it stayed open later. While the hotel’s quiet location and overall ambiance are appealing, service consistency needs improvement. A few small upgrades in responsiveness and facilities could really boost the guest experience. Overall, decent for a quick stop, but not without room for growth.
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