Frequently Asked Questions

Everything you need to know about Info Point Heraklion

Karia Hotel is perfectly located just a 3-minute walk from Info Point, offering guests seamless access to Heraklion’s historic heart. The hotel features traditional Cretan-inspired rooms with select units providing views of the city square and ancient architecture. Amenities include free Wi-Fi, daily breakfast, and 24-hour front desk service. Guests can also reach iconic sites like the Ancient Greek Theatre and Heraklion Archaeological Museum within a 5-minute stroll. For an authentic island experience, explore nearby tavernas serving local dishes. Book your stay via the HopeGoo app for exclusive rates.

Near Info Point, visitors can enjoy several walkable highlights: just a 2-minute stroll leads to the Heraklion Old City Walls, where ancient fortifications meet modern street art. A 5-minute walk takes you to St. Nicholas Cathedral, a striking Byzantine-style church with a prominent bell tower. Continuing along the coastal promenade southward (about 10 minutes) brings you to Martos Square, a vibrant hub featuring artisan markets and Mediterranean cafés perfect for sampling Cretan feta cheese and olive oil. These experiences are seamlessly integrated into curated itineraries available on the HopeGoo platform for a rich, localized journey.

Guests staying at Karia Hotel or Old Town Garden Inn can reach the Heraklion Archaeological Museum within a 7-minute walk—home to key Minoan artifacts including the famous Minotaur statue and palace frescoes. Both hotels provide complimentary maps and audio guides to help navigate the museum’s galleries efficiently. For an extended cultural visit, a short electric shuttle ride (15 minutes) leads to the Crete Art Museum, passing scenic rural landscapes. Enhance your experience by HopeGoo guided ticket bundles through the HopeGoo platform, which includes expert commentary and priority access.

Traveler Reviews

See what other travelers say about Info Point Heraklion

HG*訪‍客
HG*訪‍客

Irini Hotel

Staying at Irini Hotel in Heraklion was an absolute delight. The location couldn’t be better—right in the heart of the city, just steps away from both the sea and the bustling main street filled with cafes, shops, and local charm. From my room, I had a stunning view of the harbor and the historic castle, especially magical during sunset. The staff were incredibly warm and helpful, offering thoughtful recommendations for dining, sightseeing, and even local tips that made our trip feel more personal. Everything was so convenient—walking distance to everything we wanted to explore. It’s rare to find such a perfect balance between central location, comfort, and genuine hospitality. I’d definitely stay here again and recommend it to anyone visiting Heraklion.

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HG*M‍2‍2‍7‍2‍3‍5‍*‍*‍*‍*

Legacy Gastro Suites

This hotel is an absolute gem! Located just 200 meters from the Heraklion Archaeological Museum, it’s incredibly convenient—right outside, you can catch a bus to Knossos Palace for only 5 euros round-trip. My room was fantastic: spotless bathroom, a small balcony perfect for morning coffee, and great overall ambiance. The only downside? It’s near the main road, so nighttime traffic noise can be noticeable if you’re a light sleeper. Also, while not directly on the beach, the sea view is a bit of a stretch—still, the location makes up for it. Everything you’d expect in a well-run boutique stay: a kettle, complimentary bottled water, and top-notch breakfast. I literally couldn’t finish all the food—so generous! And the coffee? Hands down the best I’ve had in years—rich, smooth, and perfectly brewed. If I ever return to Heraklion, this will be my first choice again.

HG*訪‍客
HG*訪‍客

City Life Port Hotel

Stayed just one night and already can't stop raving about this place! The hotel is incredibly convenient—right next to the ferry port, with plenty of restaurants, pharmacies, and a major bus station all within walking distance. I didn’t need to rely on taxis at all; everything was super accessible. My room was spotless, the bed was comfortable and supportive, and the overall atmosphere felt cozy and well-maintained. It’s perfect for travelers who value location and simplicity without sacrificing comfort. I’d definitely recommend it to anyone visiting Heraklion looking for a stress-free base. Great value, great vibes, and an excellent experience in just one night.

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HG*Z‍e‍r‍o‍b‍i‍n‍g‍b‍i‍n‍g

Galaxy Iraklio Hotel

Staying at Galaxy Iraklio Hotel was an absolute delight! The room was spacious, clean, and beautifully appointed with modern amenities—perfect for relaxing after a day of exploring. Location-wise, it couldn’t be better: just a short walk from the city center and surrounded by great restaurants and local shops. The staff went above and beyond with their friendly, attentive service—always smiling and ready to help. I especially loved the slow-roasted lamb—it was tender, flavorful, and absolutely unforgettable. The island has so much to offer in terms of food, culture, and scenery, and this hotel makes it even easier to enjoy it all. If you're looking for a comfortable, well-located stay with excellent value, this is definitely one of the top choices on Crete.

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HG*訪‍客

Castello City Hotel

If you're dreaming of visiting Crete, this is the place you absolutely must stay at. Yes, it takes a bit of travel from Korea—bus transfers involved—but everything along the way is well-organized, with convenient stopovers, comfortable accommodations, and a great breakfast experience. The whole journey feels seamless and rewarding. Plus, the price is incredibly fair for what you get. I’d definitely come back here on any future trip to Crete—it’s truly a top choice.

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HG*訪‍客

Gdm Megaron, Historical Monument Hotel

The staff greeted us with a warm and welcoming smile right from the moment we arrived—such a nice touch! To our delight, we were unexpectedly upgraded to a room with an amazing view, which made our stay truly unforgettable. Waking up to the natural light pouring through the windows and overlooking the historic surroundings was simply magical. The location is perfect—close enough to explore downtown Heraklion yet quiet enough to enjoy a peaceful night's sleep. Public transportation is just steps away, making it easy to get around. This hotel offers incredible value and charm, and I’d absolutely recommend it to anyone visiting Crete.

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HG*M‍3‍4‍9‍2‍4‍*‍*‍*‍*

Olive Green Hotel

Staying at Olive Green Hotel in Heraklion was an absolute delight. Located right in the heart of the city, everything—sights, restaurants, and public transport—was just a short walk away. The room was spacious and recently renovated, with a surprising bonus: a tablet provided for guest use. I spent a few evenings catching up on my favorite shows, which made the stay even more enjoyable. Every staff member was incredibly friendly and helpful, making us feel welcome from day one. Breakfast was a highlight too—offering variety each morning, so it never got boring. Plus, dining at the on-site restaurant came with a nice discount. The only minor downside was some noise from the street level at night, but it didn’t ruin the overall experience. With such great value, excellent service, and a prime location, this hotel is a top pick for anyone visiting Heraklion.

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HG*S‍h‍e‍x‍i‍n‍g

Lavris City Suites

My one-night stay at Lavris City Suites in Heraklion was absolutely delightful. The hotel’s location is unbeatable—just a short walk from the city’s historic landmark, the Koules Fortress, and only a few minutes away from the airport by taxi or public transit. I didn’t get around to taking photos of the property (my bad!), but the room was spotless, modern, and well-equipped with everything I needed for a comfortable stay. The bed was incredibly cozy, and the bathroom was clean and stylish. What truly stood out was the front desk staff—warm, attentive, and genuinely helpful throughout my visit. Their hospitality made me feel right at home. For travelers looking for convenience, cleanliness, and great service in a central location, this is an excellent choice. I’d definitely come back and recommend it without hesitation.

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HG*J‍o‍j‍o‍ ‍p‍h‍u‍k‍e‍t

Heraklion Old Port Apartments

Staying at Heraklion Old Port Apartments was an absolute delight! The location is unbeatable—just a short walk from the harbor and surrounded by charming local cafes and shops. The apartment itself was spotless, spacious, and fully equipped with a kitchen that made self-catering a breeze. I especially appreciated the thoughtful touches like fresh linens and a well-stocked kitchen. The staff were incredibly friendly and helpful, offering great tips on local attractions and even assisting with transportation arrangements. From the moment we arrived, we felt welcome and well taken care of. The views from the balcony were stunning, especially at sunset. If you're looking for a cozy, authentic stay in Heraklion with a perfect mix of comfort and convenience, this place is a must-visit. Highly recommended!

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HG*P‍h‍o‍t‍o‍g‍u‍y

Dom Boutique Hotel

Staying at Dom Boutique Hotel was an absolute delight. The rooms were immaculate, and the housekeeping staff went above and beyond with their friendly and attentive service. When I needed medication on a Sunday, the front desk team didn’t just help—they truly cared. They searched for an open pharmacy, confirmed the details by phone, and made sure I got what I needed. That level of thoughtfulness is rare. The breakfast spread was impressive—varied, fresh, and delicious. Everything from local specialties to international favorites. Location-wise, it’s perfectly placed for exploring Chania, with easy access to public transit. This isn’t just a hotel—it’s a memorable experience. I’ll definitely be back.

HG*訪‍客
HG*訪‍客

Marin Hotel

Staying at Marin Hotel was an absolute delight! The moment I stepped into the room, I was captivated by the elegant design and clean, modern vibe. But the real highlight? The ocean view—right outside my window, the endless blue of the Mediterranean stretched out like a postcard. Waking up to that sight every morning felt like a little vacation in itself. The breakfast was equally impressive—fresh, delicious, and full of local flavors. I especially loved the homemade pastries and the vibrant fruit selection. The location is perfect too: just a short walk or quick metro ride away from the heart of Heraklion, with plenty of great restaurants and lively spots nearby. Everything about this stay was top-notch—from the service to the ambiance. I’d happily return and recommend it to anyone looking for a peaceful yet convenient getaway.

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HG*匿‍名‍用‍戶

Atrion Hotel

Staying at Atrion Hotel in Heraklion was an absolute delight. The hotel is exceptionally clean and well-maintained, making it a perfect base for both sightseeing and short stops during a Greek adventure. The staff were incredibly welcoming and helpful—always with a smile and ready to assist. What truly stood out was the warm hospitality of the local community; everyone we met was friendly and made us feel right at home. The nearby cruise terminal is not only convenient but also beautifully designed—especially stunning during sunset. It’s rare to find such a peaceful, well-located place with top-notch service and charm. Highly recommend this gem for anyone visiting Heraklion.