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My stay at The Jay was absolutely outstanding. From the moment I arrived, the staff went above and beyond—friendly, attentive, and genuinely professional. I’m particular about cleanliness and bed comfort, and this hotel completely surpassed my expectations on both fronts. Waking up to that breathtaking view from the room was an instant mood booster. Getting around town was a breeze—whether walking through the vibrant neighborhoods or hopping on Waymo for a quick ride, everything felt seamless. The whole experience was elevated by the hotel’s modern elegance and thoughtful touches. It’s rare to find such a perfect blend of comfort, convenience, and charm. I’ll definitely be back.

The staff here went above and beyond—so responsive, friendly, and genuinely helpful! From check-in to checkout, every interaction was a pleasure. The location is perfect for exploring downtown San Francisco, and the whole experience felt warm and welcoming. I’ll definitely be staying here again on my next trip. Highly recommend!

The Lombard Inn is a solid choice if you're looking for a no-frills stay in San Francisco. The rooms are clean and the beds are surprisingly comfortable—perfect for a good night's rest. While the decor and furnishings feel a bit dated, they’re still functional and adequately maintained. One thing worth mentioning is that the hallways had a slight musty odor, likely due to the carpets needing a deep clean. That said, it’s an easy fix and doesn’t detract much from the overall experience. I’d recommend this hotel for travelers who prioritize comfort and convenience over modern design. It’s a reliable option with great value, especially if you're on a budget.

We stayed in Glasgow for a few days and stopped by this hotel for breakfast—had no expectations going in, but was pleasantly surprised. The menu options were somewhat limited, but the warm welcome and excellent service from Thomas made all the difference. He went above and beyond to make our morning special. It’s a hidden gem with a welcoming vibe, and I’d definitely recommend it to anyone passing through.

On Friday, April 21st at 10:15 AM, a guest from another building at the hotel climbed over the fence between units 179 and 173, entered our private driveway area, then climbed over our fence and left toward Wiese Street, heading toward 16th Street. We immediately called 911. The situation was alarming and unsettling. While police responded promptly, the incident raised serious concerns about property security and safety protocols. It's important to note that making assumptions based on someone's background is not only inappropriate but also harmful. As guests, we expect the hotel to maintain a secure environment for all. We hope management will take immediate action to improve fencing, surveillance, and overall safety measures to prevent future incidents.
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