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The location is in central Moscow, but the overall experience was extremely disappointing. The staff at check-in were very rude and unprofessional—especially one woman who seemed hostile and dismissive. To make matters worse, there were visibly marginalized individuals wandering freely around the hotel premises, which created an uneasy atmosphere. Even more alarming, the Russian National Guard frequently appeared in the lobby carrying weapons, which felt unsettling and inappropriate for a hotel environment. The whole place gave me the vibe of a roadside roadside stop rather than a 4-star or even 3-star property in the heart of Moscow. The ambiance, cleanliness, and security all fell far short of expectations. I wouldn’t recommend this hotel to anyone and would not stay here again.

Staying at Mini-Hotel Old Moscow was a perfect choice for both business and leisure travelers in central Moscow. The location is unbeatable—just a short metro ride from major attractions and business hubs. Even though the room is compact, it’s spotless, cozy, and thoughtfully designed with a comfortable large bed that made for a great night’s sleep. The bathroom had everything I needed, including quality toiletries. What stood out was the small kitchenette—perfect for brewing coffee or preparing quick meals, which saved me money and gave me flexibility. The staff were genuinely attentive and welcoming, making me feel at home. Clean, quiet, and well-located, this little gem offers incredible value. I’d definitely recommend it to anyone visiting Moscow, whether for work or just a relaxed getaway.

We ended up in Moscow unexpectedly—definitely not part of the original plan. Arriving late, we had to scramble for a quick place to stay for just two nights. After calling ahead and confirming a room, the front desk girl mentioned payment was only in cash. We spent ages searching for ATMs around the city, while constantly getting calls from the manager checking if we’d actually show up. When we finally arrived, a young woman greeted us—clearly eager to go back to bed. Our stay was from the 13th to the 15th, but we were charged for three full days. We didn’t catch it at first because we were exhausted and just wanted to collapse into bed. No one offered any guidance or let us choose a room—even though there were clearly multiple available. The room was freezing cold. The TV worked only sporadically. The bathroom mirror was cracked, the shower door had a gap causing puddles every time we took a shower. Dirty, cloudy glasses sat on the table with no water inside—completely pointless. Mold was visible along the windowsill and walls near the window. The towel had stains and fuzz balls all over it. Noise insulation was terrible—every sound from the hallway or next room came through loud and clear. We checked out early in the morning. No one was at the front desk, so instead, a security guard came to inspect the room—without saying a word. We dropped off the key and left immediately since we were rushing to catch our flight. For 4,000 rubles per night—especially with photos that make it look better than it really is—we could’ve easily found something far more comfortable and reliable. These pictures are just a small fraction of what I captured. Honestly, I’m really disappointed we chose this hotel. It wasn’t worth the price, the experience, or the stress.

Staying at Metamoskva Hotel in Moscow was an absolute delight. The staff, especially the ladies at the front desk, were incredibly welcoming and friendly—so warm and professional it felt like coming home. The room was spotless, cozy, and well-designed with modern touches that made the stay truly comfortable. Location-wise, it's perfect for exploring the city—just a short metro ride to all major attractions. I’d definitely come back next year, and I really hope I can enjoy the same great team of friendly staff again. This place offers outstanding value for money and a memorable experience from start to finish.

The hotel is located in a fairly central area of Moscow, though tucked away in a side street—first-time visitors might struggle to find it. But once you're out, it only takes about a minute to reach a small convenience store where you can grab snacks and bread. That said, the room isn’t luxury-level, which makes sense given how budget-friendly the rate was—my company had set a strict price cap, so this was my only option. The owner, a tall Russian woman with a distinctive face reminiscent of Angelina Jolie, was very welcoming. Her English was limited, so I used a translation app to communicate. When I arrived late at night and couldn’t locate the place, I messaged her on WhatsApp, and she kindly came out to meet me—truly a nice touch. Despite the modest accommodations, her warmth and helpfulness made a big difference. Overall, a solid choice if you’re looking for a no-frills, centrally located stay without breaking the bank.

Staying at Biblioteka Hotel was an absolute delight. The rooms are cozy and thoughtfully designed, with stunning views that make every moment feel like a quiet escape. The staff goes above and beyond—always friendly, attentive, and ready to assist with anything. I especially loved the in-room kitchenette offering unlimited tea and coffee—perfect for a solo traveler looking for comfort and convenience. Location is excellent, just a short walk from the metro and major attractions. It’s rare to find such a welcoming, well-kept hotel in Moscow. I couldn’t have asked for more. Definitely coming back next time I’m in the city.

Staying at this hotel was an absolute delight! The location is perfect—just a short walk from two metro stations, making it super convenient to explore Moscow. There are also two supermarkets nearby, so grabbing snacks or essentials is never an issue. The hotel itself is spotless and well-maintained, with a clean, cozy atmosphere that instantly made me feel at home. The room was spacious, the bed was incredibly comfortable, and everything felt thoughtfully designed. Staff were friendly and helpful, adding to the overall pleasant experience. It’s rare to find such a great balance between comfort, cleanliness, and convenience. I’d definitely stay here again and highly recommend it to anyone visiting Moscow.

The Ozerkovskaya Hotel is absolutely fantastic! Located just a short walk from the metro, it’s super convenient for getting around Moscow. The room was clean, spacious, and very comfortable—especially the bed, which made for a restful night’s sleep. Noise insulation is excellent, so you won’t be disturbed by outside sounds. The staff were friendly and efficient throughout our stay, making check-in and check-out smooth and stress-free. What really stood out was the great value for money—this place offers so much more than expected at this price point. I’d definitely stay here again and recommend it to anyone visiting Moscow.

I can't recommend this hotel at all—our experience was extremely disappointing and deeply unsettling. While the location is convenient, just a short metro ride away, the service was appalling. The front desk staff was rude and dismissive, with no regard for basic customer respect. Later, a manager named Sergey reached out, claiming he wanted to understand the situation—but his real goal seemed to be persuading us to delete our negative review. He even tried to shift blame onto me, suggesting I was at fault for the incident. When we explained that we had to cancel due to a family member’s sudden heart attack—well in advance (12 days prior), and with full prepayment for four nights—he insisted the rate was non-refundable and that our circumstances didn’t matter. He cited a message stating, 'By choosing a non-refundable rate, you accept all risks—you’ll never get your money back, even if something serious happens.' We sent medical documentation, flight tickets, and booking details as proof of the emergency, but he still refused to refund us, saying the evidence wasn’t sufficient. This contradicts Russian consumer protection laws: when services aren’t provided due to unforeseen circumstances, refunds are legally required. There was zero empathy, no understanding, and no humanity in their response. Instead, they offered a voucher in exchange for deleting our feedback—like we were the ones who caused the problem. This kind of behavior feels predatory. We’re now preparing to file a police report and take legal action for fraudulent practices. Please, avoid this hotel. Don’t let them profit from your trust. Choose a place with integrity, compassion, and transparency instead.

The location was excellent—just a short walk from the exhibition venue, making everything super convenient. We arrived to find the hotel temporarily closed due to unforeseen circumstances, but the staff handled it professionally and swiftly. They arranged a driver to transfer us to a partner property with no hassle, ensuring we had a smooth check-in. Despite the unexpected situation, the team’s responsiveness and customer care were outstanding. The alternative hotel was clean, comfortable, and well-maintained. Overall, the experience exceeded expectations given the circumstances. Great communication, strong problem-solving, and genuine hospitality make this a standout stay in Moscow.

Staying at Bouchee Mini Hotel was an absolute delight from start to finish. The staff were incredibly warm and welcoming—always smiling, ready to help with anything, and made me feel right at home. The room was spotlessly clean, with a fresh, tidy vibe that made the stay so comfortable. What really stood out? The hotel sits right next to a charming little urban park. Every evening, different local groups perform—live music, dance acts, even impromptu theater pieces. I’d just grab a seat on the bench, enjoy the breeze, and soak in the vibrant atmosphere. It’s such a unique and authentic touch to the experience. Plus, it’s super convenient for getting around Moscow—just a short walk to the metro. This place isn’t just a hotel; it’s a slice of local life. Highly recommend for travelers who want something special, cozy, and full of character.

Staying at Cosmos Smart Dubininskaya Hotel was a pleasant experience overall. The bed was comfortable, and the room had reliable heating—perfect for the colder months. Its location is excellent, just a short distance from the city center, making it easy to explore Moscow on foot or by metro. Breakfast was simple but satisfying, offering enough variety to start the day right. The front desk staff were exceptionally helpful and patient, always ready to assist with any questions or requests. The hotel’s quality matches that of mid-range chains like Home Inn or HanTing back home, but with better value for money. It’s a solid choice if you’re looking for comfort, convenience, and affordability in a central spot—definitely worth considering for future visits.
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