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I had high expectations for this event at Casa La Selva based on the reviews, but the reality was a major disappointment. We booked a dinner gathering expecting a proper taco buffet with various fillings, but instead received just basic tacos—so simple that I could’ve easily brought them myself. There was no staff attention, no table setup, and no service coordination. The scheduled 8 PM start time was completely ignored; we didn’t even receive the food until 10 PM. This kind of unreliable service makes me rethink my booking strategy—I’ll now only pay after the event to make sure what’s promised is actually delivered.
Staying at Hotel Blue Star Cancun was a mixed experience. While the rates are reasonable compared to other options in Cancun, cleanliness left much to be desired—hair was visible on the floor upon arrival, which wasn’t reassuring. During the day, we asked staff to empty our trash (the room only provides one small bin for all waste, including toilet paper), but they never followed up, forcing us to carry it downstairs ourselves. Breakfast consisted of stale cereal, weak coffee, basic toast, and overripe fruit—nothing exciting. We paid extra for chilaquiles, but they were underseasoned and lacked the expected spice. On the positive side, the hot water worked well, and the counter space was generous. However, the lack of a bathroom fan was frustrating, and thin glass doors and windows made the room very echoey—you could clearly hear guests talking next door. The hairdryer was dangerously hot, making it unusable. Overall, while the price point is fair, improvements in hygiene, soundproofing, and amenities would go a long way in raising the overall value.
Staying at LOL-HA Hotel Boutique in Cancun was an absolute delight. From the moment I arrived, the ambiance stood out—serene, beautifully landscaped, and full of natural charm. The hotel blends modern comfort with authentic Mexican design elements, making every corner feel like a little escape. Rooms are spacious, impeccably clean, and well-equipped with everything you’d need, from premium bedding to a mini-fridge and excellent air conditioning. The staff were warm and attentive without being overbearing. What really impressed me was how easy it was to get around—just a short walk to the beach and nearby attractions. It’s perfect for travelers who value quiet relaxation without sacrificing convenience. If you’re looking for a peaceful yet stylish retreat in Cancun, this place is a must-visit. Highly recommend.
The overall experience was excellent—especially the high-tech access system that lets you enter with just your phone, which is super convenient and modern. That said, I’d recommend adding a security guard at the entrance for added peace of mind, even though the area is generally safe. The building’s entrance could use better lighting, as it’s quite dim and makes the approach feel a bit eerie at night. Despite that small concern, the hotel offers great value, great location, and a really smooth stay. Definitely coming back.
We only stayed overnight—arriving around 11 PM and checking out early the next morning—but even with such a short visit, the experience was excellent. The front desk staff were friendly, efficient, and made check-in smooth and quick. We received our room keys, fresh towels, and were shown to a clean, comfortable room right away. The air conditioning worked perfectly, and the bathroom facilities were in great condition. Overall, I’d highly recommend this property, especially for travelers looking for a quiet, relaxing stay. The only minor downside is access—it’s a bit tricky to reach since the roads leading to the villa aren’t paved, so driving is definitely recommended. If you’re coming by car, it’s no issue at all. For those who value peace, comfort, and good service, this place is a solid choice.
Studiotel Cancún was an absolute delight from start to finish. The staff were incredibly warm, welcoming, and genuinely willing to accommodate our needs—no hesitation at all when we had special requests. It felt personal and thoughtful. The room matched exactly what was shown online, which is rare these days, so no surprises upon arrival. The property feels recently renovated—clean, modern, and well-maintained, making the whole experience feel fresh and comfortable. Any minor issues were addressed quickly and efficiently, showing great responsiveness. The only small downside? The exterior signage isn’t very clear, but it’s still easy to find once you’re close. It’s a bit far from downtown, so taxis can add up, but its proximity to the airport makes it perfect for early departures or late-night arrivals. If you value convenience, comfort, and friendly service, this hotel delivers. Highly recommended for travelers looking for a reliable, hassle-free stay in Cancún.
From the moment we arrived, it was clear the property was in poor condition. We had planned to use it just for sleeping, but things quickly went downhill. When asking about private parking, staff simply told us to park on the street in front of the hotel. Our room was on the second floor, and accessing it meant climbing a narrow, shaky staircase—very unsafe with kids in tow. Once inside, we were shocked by how different the actual room looked compared to the photos online: dirty, poorly maintained, with stained walls and no toilet seat in the bathroom. The door didn’t close properly—there was a gap of about 3 inches at the bottom, making it easy for pests to enter. We asked to switch rooms, but were met with an unhelpful attitude and told that only one room was available. Unfortunately, since our booking was non-refundable, we couldn’t request a refund. Overall, this was a terrible experience and definitely not something I’d recommend or repeat.
The private room at Casa de Ana was comfortable and clean, which made for a pleasant stay overall. However, we were disappointed that hot water wasn’t available throughout our entire stay—this was especially inconvenient during the cooler evenings. The property also had noticeable noise from the street and neighboring areas, making it hard to sleep peacefully at night. Location-wise, it’s not the most appealing; the neighborhood feels a bit run-down and lacks charm. That said, if you're looking for a budget-friendly option in Cancun and don’t mind these drawbacks, it could work as a basic overnight stop. Just be prepared for some compromises.
The property is absolutely charming—like staying in a cozy, welcoming home. The atmosphere is warm and inviting, making it perfect for a relaxing night's rest. The staff are incredibly friendly and helpful, always going the extra mile. It's also super convenient with an Oxxo store and pharmacy just steps away, so you're never far from essentials. Perfect location, great vibe, and outstanding value—definitely a top pick if you're visiting Cancun.
The hotel is conveniently located just a short drive from the airport—about 30 minutes by car, and they offer complimentary shuttle service, which made my arrival stress-free. The overall environment is clean, well-maintained, and welcoming. The lobby has a modern yet cozy vibe, and the room was spacious with comfortable bedding and excellent air conditioning—perfect for beating the tropical heat. I appreciated how close it was to local restaurants, shops, and convenience stores; everything I needed was within walking distance. What stood out most was the great value for money—excellent quality without the premium price. If I’m back in Cancun, this will definitely be my go-to choice again.
Absolutely loved my stay at Mura Hotel Boutique! The location is perfect—just a short walk from the beach and downtown, making it super convenient for exploring Cancun. The staff are friendly and speak excellent English, always ready to help with any request. The hotel itself feels brand new, spotlessly clean, and incredibly comfortable—especially the beds, which were some of the most relaxing I’ve ever slept on. Every detail was thoughtfully done, from the modern design to the quiet, peaceful atmosphere. This place truly delivers on comfort and quality. Highly recommend it to anyone looking for a stylish, hassle-free getaway in Cancun.
I was thoroughly impressed with my stay at this hotel! The location is perfect—just a short walk to the beach, making it super easy to enjoy sunny days and breathtaking sunsets. The room was small but spotlessly clean and well-maintained, with a comfortable bed that made for a restful night’s sleep. What really stood out was the exceptional service—staff were friendly, attentive, and always ready to help, from luggage assistance to local tips. It's rare to find such a welcoming atmosphere and great value in Cancun. I’d definitely book here again and highly recommend it to anyone visiting!
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