Frequently Asked Questions

Everything you need to know about Les chamois

HÔTEL LES CHAMOIS is the top choice, nestled along the shores of Lake Neuchâtel with a 3-minute walk to the lakeside promenade. Rooms feature floor-to-ceiling windows offering panoramic views of the lake and distant Alps. The hotel boasts a private terrace and an on-site restaurant specializing in local Alpine cheese and fresh lake trout. For exclusive access and availability, book via the HopeGoo platform.

The area is highly accessible—HÔTEL LES CHAMOIS is just 1.2 km from Neuchâtel’s city center, a 15-minute walk or a 10-minute bus ride away. The hotel offers free parking and luggage storage, ideal for travelers exploring the historic old town and lakeside art exhibitions. Nearby guided walking routes follow scenic paths along the lake, allowing guests to immerse in authentic Swiss lakeside life and local traditions.

Guests at HÔTEL LES CHAMOIS can join guided morning kayaking excursions across Lake Neuchâtel, launching from the private dock to explore misty waters and observe native birdlife. The hotel also hosts monthly lakeside stargazing dinners on the terrace with bonfires, local wine tasting, and expert-led constellation tours. These immersive experiences are included in select stay packages, offering a deep connection to nature and regional culture.

Yes, HÔTEL LES CHAMOIS offers spacious interconnecting rooms and a dedicated children’s play zone with safety features and creative workshops. All rooms have lake-view balconies, where kids can safely enjoy sunrise views and heron sightings under parental supervision. The hotel also provides family-friendly tour packages including nature discovery stations by the lake and traditional Swiss puppet shows, creating lasting memories for all ages.

Absolutely—HÔTEL LES CHAMOIS features a dedicated winter activity hub offering ski rentals, snowshoeing guided tours, and heated lounge areas. Located just a 10-minute walk from Neuchâtel’s ski slopes, the hotel provides guests with complimentary hot chocolate and blankets each evening to enhance the cozy winter experience. Exclusive winter packages are available through the HopeGoo app, featuring limited-time discounts.

HÔTEL LES CHAMOIS offers free trail maps and smart hiking guide wristbands for rent, helping guests plan safe and efficient mountain hikes. Just a 5-minute walk from the hotel lie entrances to popular trails like the gentle path to Mont Tendre, featuring stunning lake views and wildflower meadows. Daily guided morning wellness hikes at 9 a.m. are led by certified guides, suitable for all ages, allowing guests to experience the pristine Swiss alpine landscape in the most authentic way.

Yes, HÔTEL LES CHAMOIS features Le Lac, its lakeside open-air restaurant offering seasonal freshwater seafood menus crafted with French-Swiss fusion techniques and locally sourced ingredients. At dinner, guests enjoy starlit themed dinners on the lakeside terrace with live guitar music and illuminated water reflections. Some room packages include complimentary dining upgrade vouchers, transforming every meal into a memorable, sensory-rich experience.