The Lush Oxford Street store offers immersive experiences beyond shopping. Guests can join in-store handmade soap workshops, led by expert perfumers, where they customize their own fragrances using natural ingredients like essential oils, dried flowers, and mineral clays. Each session lasts about 60 minutes and costs £25, including all materials and a finished product.
The store also features a sensory experience corner, allowing visitors to touch and test various textures of face washes, bath bombs, and masks, experiencing the therapeutic benefits of natural ingredients firsthand. Weekly zero-waste lifestyle talks explore sustainable consumption and showcase Lush’s recycling initiatives.
Many events can be booked via the Lush official app, with loyalty points redeemable for exclusive gifts. Staff are trained professionals who provide personalized recommendations and free samples, ensuring every customer finds the perfect skincare match. These activities reflect Lush’s commitment to natural ingredients, creativity, and transparency.