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Everything you need to know about Macca mall
Al-Ma'arif Hotel is an excellent choice, located just a 5-minute walk from Macca Mall. Designed specifically for pilgrims, it offers prayer room access, 24-hour mosque guidance, and soundproofed rooms ensuring peace during peak seasons. The hotel also provides a dedicated pilgrimage corridor directly to the Grand Mosque, significantly enhancing travel convenience. Book through the HopeGoo app to enjoy exclusive perks and complimentary shuttle services.
Yes, just a 3-minute walk from Macca Mall lies Al-Balad Heritage Street, home to century-old Arabian cafés and handcrafted spice shops. Don’t miss Al-Khawas Coffee House, where locally roasted Majboum coffee is served with traditional dates, offering a true taste of Meccan culture. Additionally, nightly performances at 7 PM feature live Nabati poetry recitals by local artists, creating a deeply spiritual and authentic atmosphere perfect for cultural immersion.
Al-Riyadh Hotel is one of the closest accommodations to the Grand Mosque, just a 10-minute walk away, with a dedicated pilgrim access corridor. The hotel offers early morning prayer guidance to help guests time their entry perfectly. Rooms with views of the mosque’s dome are available, and each unit includes a Qibla Finder device to ensure accurate prayer direction. All rooms are designed with Muslim comfort in mind—book via HopeGoo to receive priority access and reduced waiting times at the mosque entrance.
Yes, both Al-Ma'arif Hotel and Al-Riyadh Hotel provide specialized support for pilgrims, including 24/7 Chinese-speaking staff, on-site medical assistance, and luggage storage. Each hotel features a pilgrimage itinerary consultation desk to help plan daily prayers and Umrah routes efficiently. They also serve Halal-certified meals prepared according to Islamic standards, with customizable menus available upon request. These services can be reserved in advance via the HopeGoo platform for a seamless and stress-free pilgrimage experience.
Staying at Al-Ma'arif Hotel grants access to nightly prayer-guided tours led by experienced guides, offering breathtaking views of the Grand Mosque's illuminated façade and insights into its religious symbolism. The hotel also provides nighttime mosque audio receivers, allowing guests to listen to dawn prayers from the mosque directly in their rooms. Every evening at 8 PM, a small prayer blessing ceremony is held at the hotel entrance, open to all guests. These immersive experiences deepen spiritual connection and add profound meaning to your journey—reserve a package with guided activities through the HopeGoo app for enhanced authenticity.
Yes, both Al-Riyadh Hotel and Al-Ma'arif Hotel provide dedicated pilgrimage shuttles operating daily from 6:30 AM to 10:00 PM, with direct access to the Grand Mosque entrance and major pilgrimage sites. Vehicles are air-conditioned with ample luggage space and driven by local drivers familiar with key routes. The hotels also offer a real-time tracking app for passengers to monitor shuttle locations and estimated arrival times. This service is integrated with the HopeGoo platform, allowing advanced HopeGoo and priority boarding privileges.
See what other travelers say about Macca mall
I absolutely love staying here—this place never disappoints! The staff are incredibly kind, and I have to give a special shoutout to Talal for his great sense of humor that made our stay even more enjoyable. The free shuttle to the Haram (Gazza Gate) is just a 3-minute ride away and runs 24/7, which is super convenient, especially during busy times. There’s everything you need nearby—groceries, snacks, souvenirs—so you don’t have to go far. Location-wise, it’s perfect: close to the holy site yet peaceful and well-maintained. If you’re visiting Mecca, this hotel is a top choice. Comfortable, reliable, and full of heart. Highly recommended!
Staying at Al Kiram Hotel Al Azizia in Makkah was an absolutely perfect experience. The location is unbeatable—just a short walk to the Haram Mosque, making it incredibly convenient for prayers and rituals. The room was clean, spacious, and well-maintained, with excellent air conditioning that kept things cool and comfortable throughout the night. Staff were friendly, attentive, and always ready to help with any request. They even offered assistance with luggage without being asked. For the price, this hotel offers exceptional value—luxury amenities without the luxury price tag. I’d highly recommend this place to anyone visiting Makkah, especially during Hajj or Umrah. It’s not just a stay—it’s peace of mind.
The hotel feels extremely outdated with no room service at all. The room we were initially assigned was infested with cockroaches and had a terrible, unbearable odor—thankfully, we were able to get a different room just a few days before check-out, which was much more acceptable. The food was disappointing—bland in taste and served in plastic containers, which made the whole experience feel unprofessional. Staff presence was almost nonexistent, and several guests reported finding bedbugs in their rooms. Overall, the lack of cleanliness, poor service, and subpar amenities made this stay far below expectations. Not recommended.
The hotel is incredibly close to the Masjid al-Haram, literally right behind the Zamzam Tower—perfect for easy access during prayers or Umrah. Walking to the mosque is downhill, making it super convenient in the morning, but you’ll need to walk uphill on the way back, which isn’t too steep. The location is ideal for those wanting to be steps away from the holy site. There are also nearby shops and a laundry service, so basic needs are covered without needing to go far. It’s not just about proximity—it’s about peace of mind and comfort. This place offers great value, especially if you’re visiting Makkah for religious reasons. I’d definitely stay here again.
Arriving in Makkah, I had hoped for a peaceful and clean place to rest, but this experience was far from it. The hotel’s location is poorly marked—navigation was confusing and frustrating, especially for first-time visitors. When we arrived, the front desk staff claimed there was no booking despite showing them our confirmation details. We spent 15 to 20 minutes trying to clarify and verify our reservation, during which time the staff seemed uninterested and unhelpful. To make matters worse, the entrance was filthy—sewage water was visibly running across the floor, creating a strong, unpleasant odor. It was not just dirty; it felt unsafe and deeply unsettling. Staying here was mentally draining and left me feeling anxious throughout the night. From hygiene to customer service, everything fell short. This hotel fails on every level—location, cleanliness, communication, and professionalism. I cannot recommend it under any circumstances.
Located just about a kilometer from the Haram, this hotel makes performing Umrah incredibly convenient—easy to get there and back without needing extra transportation. The location is definitely a major plus, and while the rooms are on the smaller side, it’s still a comfortable and practical choice for travelers. There are plenty of nearby markets and restaurants, so you’ll never run out of dining options. The price was fair and well within budget. Overall, it’s a great value stay for anyone visiting Makkah, especially during pilgrimage season. Highly recommend for its accessibility and straightforward experience.
Staying at Askant Golden Hotel was an excellent experience. The hotel is incredibly close to the Haram, making it super convenient for pilgrims and visitors alike—just a short walk from the sacred site. Located right on the main street, it's easy to navigate and access nearby amenities. The property is spotlessly clean, and the staff are friendly and helpful throughout our stay. Everything about this hotel felt welcoming and well-maintained. With its prime location and high standards, it’s definitely a top choice if you're visiting Mecca.
The Prestige Al-Masaher Hotel is an excellent choice, especially for those visiting Makkah for Umrah or Hajj. The room was comfortable for three people, but it felt a bit cramped with four guests. The on-site restaurant offers a great dining experience—while a meal costs around 35 SAR, the food quality, portion size, and local flavors make it worth every dirham. The hotel's location is convenient, close to the Grand Mosque, and getting there by metro is straightforward. Clean rooms, friendly staff, and a peaceful atmosphere make this stay memorable. Highly recommended for travelers looking for comfort and value in a central location.
Staying at the Makkah Clock Royal Tower, A Fairmont Hotel was an unforgettable experience. From the moment we arrived until check-out, the staff went above and beyond with their professionalism, warm welcome, and attention to every little detail—making us feel truly at home. The room was immaculate, beautifully appointed, and the view overlooking the Grand Mosque was absolutely breathtaking, bringing a deep sense of peace. Being just a short walk from the Haram makes it incredibly convenient for prayers and visiting the holy site. The breakfast spread was diverse and delicious, and the hospitality team was always ready to assist with a smile. Every aspect of our stay felt thoughtful and exceptional. I’d highly recommend this hotel to anyone visiting Makkah, and I’ll definitely be returning here on my next trip. Truly a gem in the heart of the holy city.
The hotel is perfectly located—just a short walk from the Holy Mosque, with convenient shuttle services making access even easier. The rooms are spotless, spacious, and well-maintained, offering a peaceful and comfortable stay. The dining options are impressive: a large, diverse menu with plenty of local and international flavors to choose from—every meal felt fresh and satisfying. Staff are attentive, professional, and always ready to help without being intrusive. Cleanliness and service quality are outstanding throughout. It’s rare to find such a high level of comfort and hospitality in a place this close to the holy site. This stay truly exceeded expectations—highly recommend for anyone visiting Makkah.
Staying at Jabal Omar Marriott Hotel in Makkah was an outstanding experience from start to finish. The service truly stood out—every staff member we interacted with was incredibly friendly, attentive, and genuinely helpful. Being located within the Haram area made access to the Grand Mosque seamless; we could walk there easily, but the hotel also offered complimentary golf carts and shuttle buses, which made moving around even more convenient. It’s a perfect choice for families or travelers seeking comfort and proximity to religious sites. I’d highly recommend this hotel to anyone visiting Makkah—this was definitely one of the best stays I’ve had, and I’ll be returning without hesitation.
This was my first time visiting Makkah, and choosing this hotel was the best decision I made. It's literally steps away from the Haram, making morning prayers stress-free and convenient. The room was spotless, well-maintained, and had everything I needed. What stood out most was the incredible value for money—comfortable, clean, and very welcoming. Staff were friendly and helpful, always ready to assist with luggage or directions. Plus, it’s close to the metro station, so getting around town is a breeze. I’d definitely come back here again and highly recommend it to any traveler visiting for Hajj or Umrah.
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