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We booked this apartment four weeks in advance for our arrival on August 19th at 3 PM and received a confirmation via email. Just 30 minutes before check-in, at 2:30 PM, we called to inform them we’d be arriving at 4 PM instead — only to be told our reservation had already been canceled with no prior notice. The cancellation was confirmed at 1:58 PM, leaving us stranded with no support or compensation. This lack of communication and professionalism is unacceptable, especially so close to check-in time. We were left scrambling for alternative accommodations with zero assistance. Extremely disappointing experience — not only did we lose our booking, but we also faced significant stress and inconvenience. I cannot recommend this property to anyone.

Stayed just one night and already can't stop raving about this place! The hotel is incredibly convenient—right next to the ferry port, with plenty of restaurants, pharmacies, and a major bus station all within walking distance. I didn’t need to rely on taxis at all; everything was super accessible. My room was spotless, the bed was comfortable and supportive, and the overall atmosphere felt cozy and well-maintained. It’s perfect for travelers who value location and simplicity without sacrificing comfort. I’d definitely recommend it to anyone visiting Heraklion looking for a stress-free base. Great value, great vibes, and an excellent experience in just one night.

Staying at this spacious apartment in Heraklion was a fantastic experience. The unit was well-equipped with everything needed for self-catering—kitchen essentials, clean linens, and modern appliances made cooking and relaxing easy. Right next door is a highly affordable and delicious local restaurant, plus a convenient supermarket just steps away, so you never have to go far for groceries or a good meal. At first, the check-in process and key pickup weren’t immediately clear, but once we figured it out, everything ran smoothly. The place is spotless, quiet, and located in a great neighborhood. With its excellent value, cleanliness, and prime location, I’d definitely recommend this apartment to fellow travelers looking for comfort and convenience in Heraklion.

Perfect stay if you arrive late or need to catch an early flight. The hotel is just a short bus ride away from the airport—only a few minutes—and walking there is even an option if you're feeling energetic. Breakfast was excellent with a great variety of options, fresh and satisfying. Everything about this place felt thoughtfully designed for travelers like me who need convenience and comfort. I’d definitely stay here again—highly recommend!.

The location is absolutely perfect—just a short walk from the heart of Heraklion, making it easy to explore all the city has to offer. I loved how close it was to public transport and local attractions, so getting around was hassle-free. The breakfast wasn’t overly varied, but everything was fresh, well-prepared, and tasted great—especially the local pastries and Greek yogurt. What really stood out was the staff—they were incredibly friendly, welcoming, and always happy to help with recommendations or directions. Their warm hospitality made the whole stay feel personal and special. It’s rare to find such a cozy, well-located hotel with such genuine service. Definitely worth staying at again if I ever return to Crete.

Absolutely fantastic value for money! The hotel's location is unbeatable—just a short walk from the airport, right in the heart of Heraklion, and steps away from the beach. There’s a free shuttle bus stop right outside the property that takes you straight to the city center—no extra cost, no hassle. The rooms are clean, spacious, and well-designed with modern touches. The staff go above and beyond with their warm, helpful service—always smiling and ready to assist. And yes, the pool is a real highlight, perfect for relaxing after a long day exploring the island. Whether you're here for business or pleasure, this place delivers on every front. I’d stay here again in a heartbeat.

Stayed at Pasiphae Heraklion Hotel with my mom for one night, and I was genuinely impressed. The property feels a bit dated but everything works perfectly and has all the essentials you'd need. The room and bathroom were spotless—impeccable cleanliness throughout. It's just a 10-minute walk from the bus station, close to the port, and well-connected to the airport and major attractions like Knossos Palace. For the price, the value-for-money ratio is outstanding. This place is perfect if you're not chasing luxury but still want comfort and convenience. One small downside: the elevator starts on the first floor, so you have to climb about ten steps to get to it—but honestly, that’s a minor inconvenience and nothing that affects the overall experience. Overall, a great choice for travelers looking for a no-frills, reliable stay in Heraklion.

Great option if you land late at night. The location right next to the airport runway is truly unique—falling asleep to the sound of planes taking off and landing is an experience in itself. The staff are friendly and welcoming, which adds a nice touch. While the room cleanliness could use some improvement, it's still a solid choice for a single night stay. One thing to note: the engine noise from the planes is actually louder inside the room than it is on the plane! It’s not ideal for light sleepers or anyone wanting complete quiet. But for a quick overnight stop after a long flight, this hotel offers unbeatable convenience and a memorable vibe. Definitely worth considering if you're catching an early morning flight.

This hotel is an absolute gem! Located just 200 meters from the Heraklion Archaeological Museum, it’s incredibly convenient—right outside, you can catch a bus to Knossos Palace for only 5 euros round-trip. My room was fantastic: spotless bathroom, a small balcony perfect for morning coffee, and great overall ambiance. The only downside? It’s near the main road, so nighttime traffic noise can be noticeable if you’re a light sleeper. Also, while not directly on the beach, the sea view is a bit of a stretch—still, the location makes up for it. Everything you’d expect in a well-run boutique stay: a kettle, complimentary bottled water, and top-notch breakfast. I literally couldn’t finish all the food—so generous! And the coffee? Hands down the best I’ve had in years—rich, smooth, and perfectly brewed. If I ever return to Heraklion, this will be my first choice again.

Staying at Galaxy Iraklio Hotel was an absolute delight! The room was spacious, clean, and beautifully appointed with modern amenities—perfect for relaxing after a day of exploring. Location-wise, it couldn’t be better: just a short walk from the city center and surrounded by great restaurants and local shops. The staff went above and beyond with their friendly, attentive service—always smiling and ready to help. I especially loved the slow-roasted lamb—it was tender, flavorful, and absolutely unforgettable. The island has so much to offer in terms of food, culture, and scenery, and this hotel makes it even easier to enjoy it all. If you're looking for a comfortable, well-located stay with excellent value, this is definitely one of the top choices on Crete.

If you're dreaming of visiting Crete, this is the place you absolutely must stay at. Yes, it takes a bit of travel from Korea—bus transfers involved—but everything along the way is well-organized, with convenient stopovers, comfortable accommodations, and a great breakfast experience. The whole journey feels seamless and rewarding. Plus, the price is incredibly fair for what you get. I’d definitely come back here on any future trip to Crete—it’s truly a top choice.

The staff greeted us with a warm and welcoming smile right from the moment we arrived—such a nice touch! To our delight, we were unexpectedly upgraded to a room with an amazing view, which made our stay truly unforgettable. Waking up to the natural light pouring through the windows and overlooking the historic surroundings was simply magical. The location is perfect—close enough to explore downtown Heraklion yet quiet enough to enjoy a peaceful night's sleep. Public transportation is just steps away, making it easy to get around. This hotel offers incredible value and charm, and I’d absolutely recommend it to anyone visiting Crete.
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