
This is an all-inclusive paradise perfect for families! With a private beach and two outdoor pools, kids can enjoy the water park and playground, while adults relax at the spa or golf course. There are 9 restaurants and 7 bars to satisfy every craving. Rooms are spacious with private balconies for stargazing. Whether it’s snorkeling, diving, or beach volleyball, there’s plenty to keep you entertained!










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The resort overall was an excellent experience—beautiful setting, great location, and friendly staff. However, there were a few areas that could use improvement. Several restaurants only opened on a rotating basis, with just two available daily, so we couldn’t try all the dining options. That said, it’s disappointing for a property of this caliber. More concerning was the cleanliness issue near our room—guests from the adjacent unit kept ordering meals, and leftover food was left in the hallway for days. A fork remained on the stairs for four full days with no one picking it up. The poolside snack bar served burgers and light bites for one day but was completely closed for two others while we were at the pool. Instead of service, we found scattered food remnants where birds were feeding, and no staff appeared to clean up. Only late in the afternoon did someone show up to collect the trash—but they didn’t even wipe down the counters or clean the grills. These lapses are hard to overlook for a resort that markets itself as top-tier. Despite these shortcomings, the rest of the stay was fantastic. With tighter operational oversight, this place could easily be flawless.

Caleta Tankah is an absolute gem of a beach club with a pristine stretch of sand and a stunning natural cenote just steps away—perfect for swimming and taking those Instagram-worthy photos. The loungers are well-spaced and comfortable, and the restrooms are clean and well-maintained, which always makes a big difference. Entry is 300 pesos, and while outside food and drinks aren’t allowed, the on-site menu offers solid options—especially the burger with fries, which was surprisingly delicious: juicy meat, crispy fries, and great value for the price. That said, families should budget around €100 per day if you’re planning to eat and drink here. Still, considering the vibe, location, and overall experience, it’s definitely worth it for a relaxing, carefree day by the sea. A must-visit if you're in Tulum looking for a laid-back yet luxurious beach escape.

The hotel was completely closed upon arrival with no staff or communication available. I had already paid in advance, but there's been no response regarding a refund. It's extremely frustrating to book a stay only to find the property inaccessible and unresponsive. The lack of support from the platform has made the entire experience disappointing. I would not recommend this place to anyone, especially given the lack of basic service and transparency.

Staying at Crucero Tulum was an absolute delight! This B&B is perfectly located right at the start of the road leading to the Tulum Mayan ruins and the beautiful beaches—super convenient for exploring on foot or by public transit. The room was simple but clean and comfortable, with a cozy bed, fully working air conditioning, a functional bathroom, and strong Wi-Fi. The included breakfast was modest but satisfying, and the overall value was outstanding. Honestly, the photos online don’t do this place justice—our experience blew past expectations. It’s rare to find such a welcoming, well-maintained stay at this price point. If you're visiting Tulum, this is a top pick. I’d stay here again in a heartbeat.

I’m not usually one to give a one-star rating, but as someone who owns vacation rentals across four countries, I have high expectations. The property itself was clean and pleasant enough. However, what really stood out was how indifferent the owners seemed. There were absolutely no signs to guide guests—extremely hard to find. Once I finally located the place, nobody was available to check me in. It was sweltering outside, and I ended up waiting over 30 minutes before someone showed up. To make matters worse, there was an unexpected $50 charge. I sent a screenshot of my Visa statement to the manager, only to get a reply saying, 'Our processor doesn’t show that fee.' But clearly, the hotel is listed as the payee, and two other charges are correctly reflected. How could this happen? I explained that disputing the charge would trigger Citibank to freeze my card and issue a replacement—but since I live in Mexico, it would take five weeks to get a new one. That’s a huge hassle. Thankfully, Citibank understood the situation and credited the $50 today. Still, this whole experience was a major time-waster for someone with a packed schedule. If you’re looking for a stress-free stay, this isn’t the place. You decide.

This place is pure magic from the moment you arrive. Special thanks to Mr. Clemente for his warm welcome and for making every day unforgettable. The entire staff goes above and beyond, always attentive and thoughtful—truly exceptional service. This was hands down my best vacation ever, and I’m already planning my return. The restaurant is absolutely incredible—top-quality food with flavors that linger in memory. The rooms are stunning, spotlessly clean, and beautifully designed. Dining here with a view of the surroundings at night? Absolutely dreamy. Every detail feels intentional, creating an experience that’s truly unforgettable. I can’t recommend this place enough—and yes, I’m already thinking about coming back. Thank you for making our getaway so magical!

This is hands down the most incredible jungle hotel I've ever stayed at—no exaggeration. The moment you step onto the property, you're immersed in a serene, lush tropical paradise. Free bikes and kayaks let you explore the surrounding rainforest and crystal-clear waters at your own pace, and the cenote adventure tours are unforgettable. While there's only one restaurant nearby (and prices are a bit on the high side), the food quality and setting make it worth it—especially dining by the pool at sunset. The whole experience feels special, authentic, and deeply relaxing. If you're looking for a peaceful retreat with a touch of adventure, this place delivers everything. I’d come back in a heartbeat.

Had an amazing stay at Siente Tulum! The location is unbeatable—just a short walk from Tulum Ruins and the national park, with collectivo shuttles stopping right outside the property. That made getting around super easy and stress-free. The staff were incredibly welcoming and always ready to help. The food was fresh and well-prepared, though a bit more variety would’ve been nice—still, it’s a solid all-inclusive experience for the price. A couple of minor issues: our door (room 319) didn’t latch securely unless slammed shut, and we had a brief water pressure issue one night, but the team responded quickly and fixed it within 30 minutes. Despite those small hiccups, the overall vibe, comfort, and hospitality really shine through. This place has real potential, and I’d definitely come back again.

I absolutely loved the concept and vibe of Cervecería Tulum Boutique Hotel & Beer Spa—it’s such a peaceful retreat with a unique, authentic charm. From the moment I arrived, Marco and Abraham made me feel welcome and truly cared for, which made my solo trip even more special. I came here to unwind and celebrate my birthday, and they went above and beyond to make it unforgettable—thoughtful touches, great recommendations, and genuine hospitality that really stood out. The property is beautifully designed with a cool beer-themed aesthetic, perfect for photos, and the two pools are serene and refreshing. It's quiet, intimate, and feels like a hidden gem. If you're looking for a relaxing getaway with character and personal attention, this place is a must-visit. Truly exceptional service and a memorable stay—I’d come back in a heartbeat.
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