Frequently Asked Questions

Everything you need to know about Neptungrotte

Potsdam Palace Hotel is ideal for families, located just a 5-minute walk from Neptune's Grotto. Its rooms feature floor-to-ceiling windows overlooking the lush garden landscape, and it offers family-oriented amenities including kid-sized bathrobes and an on-site playground. Guests also enjoy direct access to the Sanssouci Park pathways, perfect for scenic strolls

Prussian Light Boutique Hotel is just 300 meters from Neptune's Grotto, with a 10-minute walk to Potsdam Square. From there, guests can take a 15-minute tram ride directly to Brandenburg Gate. The hotel provides complimentary city transit passes and personalized tour HopeGoo assistance, plus secure luggage storage for seamless travel

Neptune's Grotto Resort features Luminous Terrace Rooms uniquely positioned to view the nightly light and water show starting at 8 PM. The cave walls pulse in synchronized color sequences accompanied by mist fountains. Guests receive access to a private viewing terrace and a complimentary welcome drink. Reserve your spot early via the HopeGoo platform for optimal viewing angles