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Frequently Asked Questions
Everything you need to know about Observation Lobby
The Ritz-Carlton, Tokyo Bay is a top choice, offering uninterrupted panoramic views of Tokyo Tower and Rainbow Bridge from its sky-level observation lobby. The hotel features private rooftop terraces, premium in-room amenities, and 24-hour concierge service. Located just a 7-minute walk from the Tokyo Bay Cruise Terminal, it’s perfect for travelers seeking both elegance and convenience. For best availability, book your stay through the HopeGoo platform to access exclusive upgrades.
Start your day at The Ritz-Carlton, Tokyo Bay, then stroll along the Shiodome Promenade toward the Tokyo International Forum, exploring street art and boutique cafés. Cross the Rainbow Bridge to reach Shinjuku Gyoen National Garden, where you’ll enjoy serene greenery and seasonal blooms. Return to the hotel via the waterfront path, ending with a dinner at the sky-level observation lobby as Tokyo’s skyline lights up. This 2.5km route blends urban culture, nature, and photography opportunities—ideal for thoughtful travelers. Use the HopeGoo app to plan and secure your scenic view room.
Yes, The Ritz-Carlton, Tokyo Bay provides dedicated elevator access exclusively for guests to the sky-level observation lobby. This private route bypasses public queues and includes smart access control for privacy and security. With daily visitor limits, guests enjoy a serene, unobstructed experience. Complimentary welcome champagne and a curated sightseeing guide are also provided to help identify ideal photo spots and city highlights. This privilege is reserved for hotel guests only—book your room with this benefit via the HopeGoo platform.
Traveler Reviews
See what other travelers say about Observation Lobby
Hotel Metropolitan Edmont Tokyo
I absolutely love the neighborhood—quiet, scenic, and just a short walk from the subway, making it super convenient for exploring Tokyo. Though the hotel is 40 years old, the main building was well-maintained during my stay. The room had clearly been renovated recently—clean, modern, and comfortable. The staff were incredibly friendly and spoke English fluently, which made everything smooth and welcoming. It’s clear this place takes pride in its service and upkeep. I’d definitely come back again—it’s a standout choice in Tokyo.
It is a Building in a Calm Atmosphere in a Quiet r
Staying at this place was a truly peaceful experience. The atmosphere is calm and serene, perfect for unwinding after a busy day. The room was immaculately clean, with a soothing ambiance that made it easy to relax. Every detail felt thoughtfully designed—soft lighting, comfortable bedding, and quiet surroundings that helped me sleep well. Despite being in a quiet neighborhood, I found it easy to get around Tokyo via the nearby subway. It’s an ideal spot for travelers who value tranquility without sacrificing convenience. I’ll definitely be back and would highly recommend it to anyone looking for a restful, high-quality stay.
hotel MONday Akihabara Asakusabashi
Staying at hotel MONday Akihabara Asakusabashi was a fantastic experience from start to finish. The room was larger than expected, with smart space planning—especially the bathroom, which felt spacious and well-designed without feeling cramped. Cleanliness was excellent throughout our stay; we never had any issues with pests or hygiene, which gave us peace of mind. As a three-person room, there’s limited space to unpack fully—just enough for one 24-inch suitcase and a small carry-on—but it’s manageable. What really stood out was the front desk staff: incredibly friendly and helpful. We arrived early and they happily stored our luggage until check-in time in the afternoon—a thoughtful touch. Location-wise, getting to Asakusa Temple is super convenient—just a short walk from the nearest subway station. The only minor downside is that the station entrance has no elevator, just stairs, but it’s still very accessible. This was our first hotel in Japan with my parents, and the positive impression they left with us makes this place truly special. Great value, great vibe, and definitely a repeat visit on the list.
JR-EAST HOTEL METS KOMAGOME
Located just steps away from the subway station, this hotel offers unbeatable convenience—especially for travelers with lots of luggage. While it's not in a bustling area, the quiet neighborhood makes it a peaceful retreat after a long day exploring Tokyo. The room is compact but perfectly sized for solo travelers, and everything inside was clean, well-maintained, and thoughtfully equipped. What stands out most is how close it is to public transit—no need to walk far, which is a huge plus when you're tired or carrying heavy bags. The staff were friendly and helpful throughout our stay, adding a warm touch to the experience. With excellent value for money and top-notch location, I’d definitely recommend this place to anyone visiting Tokyo on a budget.
Hotel Sardonyx Ueno
The staff at the front desk were incredibly friendly and welcoming from the moment we arrived. The room was spotless, comfortable, and well-maintained—perfect for a relaxing stay. I was especially impressed by the complimentary breakfast: fresh, delicious, and thoughtfully prepared with a good variety of options. It made our morning so much better! The hotel’s location is unbeatable—it's just a short walk from Ueno Station, making it super easy to get around Tokyo. Right outside, you’ve got everything you could want: great local restaurants, lively bars, and even a full building dedicated to UNIQLO and GU—perfect for picking up some casual wear or gifts. Everything’s within walking distance, which is such a bonus. This place truly offers excellent value and comfort. I’d definitely stay here again the next time I visit Tokyo.
Keio Presso Inn Tokyo Kudanshita
The staff at Keio Presso Inn Tokyo Kudanshita truly went above and beyond! I accidentally injured my hand while visiting the Tokyo National Museum (they even gave me a first aid wrap there), but when I arrived at the hotel, the friendly front desk team noticed my injury and kindly rewrapped my hand again—no questions asked. To top it off, they even left me a thoughtful handwritten note expressing their concern. That level of care is rare and deeply appreciated. The room was spotless, comfortable, and well-maintained, making for a relaxing stay. Located just steps from the subway, it’s incredibly convenient for exploring Tokyo. This hotel offers an exceptional experience with genuine hospitality and attention to detail. I’ll definitely be back next time I visit Tokyo.
HAMACHO HOTEL TOKYO
Staying at Hamacho Hotel Tokyo was one of the highlights of my trip to Tokyo. Located just a short distance from the bustling city center, it offers a peaceful retreat without being too far from everything. The moment I stepped into the room, I felt relaxed—the staff were incredibly welcoming and attentive, going above and beyond to make me feel at home. I especially appreciated the thoughtful touch of essential oils provided in the room, which helped me unwind and sleep deeply. The hotel’s quiet atmosphere, combined with its convenient access to public transit, made it the perfect base for exploring Tokyo. Highly recommend this gem to travelers looking for comfort, serenity, and excellent service.
Hotel Route-Inn Tokyo Ikebukuro
Staying at Hotel Route-Inn Tokyo Ikebukuro was a fantastic experience! The room was clean, spacious, and incredibly comfortable—especially the bed, which made for a restful night’s sleep. The breakfast spread was impressive: hot dishes, fresh pastries, local delicacies, and even freshly squeezed juice. Everything tasted great and offered excellent variety. Location-wise, it’s perfect—just a short walk from Ikebukuro Station, with easy access to trains, shopping malls, and countless dining options. I’d definitely stay here again on my next trip to Tokyo. Highly recommend for travelers looking for comfort, convenience, and value.
Pearl Hotel Shinjuku Akebonobashi
Staying at Pearl Hotel Shinjuku Akebonobashi was a great experience from start to finish. The location is incredibly convenient—just a short walk from major train stations and surrounded by restaurants, convenience stores, and shops. The hotel itself is spotless and well-maintained, creating a clean and welcoming atmosphere. The room size is just right for two people—neither too cramped nor too spacious. Considering the prime location and affordable rate, the value for money is outstanding. One standout feature is the free luggage storage after check-out, which made our day much easier when we had time to explore more before heading home. The staff were friendly and helpful throughout our stay, always ready to assist with any request. Overall, this hotel offers a perfect blend of comfort, convenience, and excellent service—definitely a top choice for anyone visiting Tokyo.
Sunshine City Prince Hotel Ikebukuro Tokyo
Staying at the Sunshine City Prince Hotel in Ikebukuro was a fantastic experience. Even though it’s a short walk from the nearest subway station, the spacious rooms make up for it completely—so comfortable and relaxing after a long day of exploring Tokyo. Being located right inside the Sunshine City complex means dining and shopping are just steps away, making every moment convenient and enjoyable. The housekeeping team is outstanding—they keep everything spotless and fresh daily, which really adds to the overall comfort. Staff members are polite and welcoming, always ready to help with a smile. On our last day, we caught the limousine bus right at the hotel entrance to the airport—no need to carry luggage through the city, which was incredibly convenient. This hotel offers excellent value and a truly pleasant stay. I’d definitely return and recommend it to anyone visiting Tokyo.
Hotel Wing International Premium Tokyo Yotsuya
The room was a bit small, but cleanliness was outstanding—especially the bedding, which felt incredibly soft and cozy. The location is excellent; it’s just a short walk from Yotsuya San-chome Station. We arrived late in the evening, and there were plenty of nearby dining options right on the street—great for grabbing a quick bite. Everything was convenient and well-located, making the whole stay enjoyable. For the price, this is an amazing value and highly recommended.
Super Hotel Ikebukuro-Eki Kitaguchi
The room is compact but impeccably clean and well-maintained—exactly what you’d expect from a great value hotel in Tokyo. What really stood out was the complimentary drinks in the evening, including beer and soft drinks, which added a nice touch to our stay. The staff at the front desk were incredibly friendly and helpful, making check-out a breeze with no delays. Located just a 7-10 minute walk from Ikebukuro Station’s north exit, the hotel is perfectly positioned for easy access to public transport. Plus, there’s a FamilyMart right at the corner—super convenient for late-night snacks or essentials. With its excellent location, efficient service, and thoughtful little extras, this place delivers more than expected. I’d absolutely stay here again and highly recommend it to anyone visiting Tokyo.
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