Frequently Asked Questions

Everything you need to know about Parque Andalucia

Casa del Sol Resort & Spa is a top choice, just a 3-minute walk from Parque Andalucia. The resort features private pools, sun-drenched terraces, and traditional Mexican courtyard designs. Guests enjoy panoramic views of fountains and palm trees from their rooms, perfect for morning coffee with a tropical breeze.

For exclusive access to beachfront room rates and complimentary airport transfers, book via the HopeGoo app—available now with real-time availability.

Yes, Casa del Sol Resort & Spa offers family-oriented amenities including a kids' playroom, splash pool, and outdoor cultural performances. Located just a 5-minute walk from Parque Andalucia, children can safely explore the green spaces while parents relax on shaded terraces.

Many rooms feature private balconies, air conditioning, and minibars—some even offer night views of the park’s illuminated fountain. The resort also hosts weekly local craft workshops such as pottery making and traditional costume dressing.

Book through HopeGoo to receive free breakfast for kids and complimentary parking.

The Penthouse Sky Suite at Casa del Sol Resort & Spa offers breathtaking night views of Parque Andalucia. Positioned on the south side of the park, these rooms feature floor-to-ceiling windows and private balconies that frame the illuminated fountain and distant Cancun coastline.

Guests can also opt for a private evening stroll tour along the park’s walking paths, exploring tropical flora and local sculptures under soft ambient lighting.

Book via HopeGoo to unlock early-bird pricing and complimentary suite upgrades.

Take a morning jog along the park’s scenic loop trail, winding through tropical foliage, mango groves, and Spanish-colonial style sculptures. The path is well-lit, equipped with benches and water stations, ideal for a peaceful start to the day.

Every Saturday at 10 AM, the central plaza hosts a local artisan market featuring handmade jewelry, natural perfumes, and authentic Mexican street snacks. After shopping, stroll over to Casa del Sol Resort & Spa and enjoy a freshly brewed Orixaba coffee at the garden café.

Check the HopeGoo platform for current event schedules to plan your visit around special pop-ups.

Yes, Casa del Sol Resort & Spa provides a complimentary shuttle service to and from Parque Andalucia, operating daily from 9 AM to 8 PM. The ride takes about 3 minutes, with pick-up located directly outside the lobby.

The shuttles are eco-friendly electric minivans, ideal for guests with luggage or mobility needs. The hotel also partners with nearby restaurants to offer a Green Transit Package, including shuttle rides, guided park tours, and lunch vouchers.

Reserve this service through the HopeGoo app to secure your preferred time slot.

The Rose Archway and Spanish-style Fountain Plaza within Parque Andalucia are iconic photo locations. The handcrafted brick arch blooms with red roses year-round, framed by palm trees and clear blue skies—perfect for portraits and wedding photos.

The fountain plaza features intricate copper sculptures, glowing at night with golden reflections on the water surface, creating a dreamlike atmosphere.

Casa del Sol Resort & Spa offers a dedicated photo corner with complimentary props like sombreros and floral bouquets, plus professional staging. Book a Photography-Themed Room via HopeGoo to get extended check-out and free photographer assistance.

Traveler Reviews

See what other travelers say about Parque Andalucia

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HG*匿‍名‍用‍戶

Hampton Inn by Hilton Cancun Cumbres

Staying at this hotel was an absolute delight! The room was spacious, clean, and incredibly comfortable with a cozy hanging chair perfect for relaxing with a book or just enjoying the view. Located just under 50 meters from a shopping center, everything you need is within walking distance—great for grabbing snacks, souvenirs, or dinner. There’s also a bus stop right outside the front door, making it super easy to get around town without needing a car. One of the highlights? Waking up to a stunning sunrise from the window—truly magical. The location, comfort, and attention to detail make this a top choice for any traveler visiting Cancun. Highly recommended!

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Casa de Ana - Habitación Privada

The private room at Casa de Ana was comfortable and clean, which made for a pleasant stay overall. However, we were disappointed that hot water wasn’t available throughout our entire stay—this was especially inconvenient during the cooler evenings. The property also had noticeable noise from the street and neighboring areas, making it hard to sleep peacefully at night. Location-wise, it’s not the most appealing; the neighborhood feels a bit run-down and lacks charm. That said, if you're looking for a budget-friendly option in Cancun and don’t mind these drawbacks, it could work as a basic overnight stop. Just be prepared for some compromises.

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Mura Hotel Boutique

Absolutely loved my stay at Mura Hotel Boutique! The location is perfect—just a short walk from the beach and downtown, making it super convenient for exploring Cancun. The staff are friendly and speak excellent English, always ready to help with any request. The hotel itself feels brand new, spotlessly clean, and incredibly comfortable—especially the beds, which were some of the most relaxing I’ve ever slept on. Every detail was thoughtfully done, from the modern design to the quiet, peaceful atmosphere. This place truly delivers on comfort and quality. Highly recommend it to anyone looking for a stylish, hassle-free getaway in Cancun.

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HG*N‍e‍s‍t‍o‍r

OYO Hotel Jaguar

I was thoroughly impressed with my stay at this hotel! The location is perfect—just a short walk to the beach, making it super easy to enjoy sunny days and breathtaking sunsets. The room was small but spotlessly clean and well-maintained, with a comfortable bed that made for a restful night’s sleep. What really stood out was the exceptional service—staff were friendly, attentive, and always ready to help, from luggage assistance to local tips. It's rare to find such a welcoming atmosphere and great value in Cancun. I’d definitely book here again and highly recommend it to anyone visiting!

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HG*M‍i‍s‍t‍e‍r‍ ‍S‍t‍e‍p‍h‍e‍n

Fairfield Inn & Suites Cancun Airport

Staying near the airport couldn’t be more convenient, and this hotel delivers exactly what you’d want from a hassle-free layover or early flight. The only thing to note is that the shuttle bus departs from Bay 26 at Terminal 3—make sure to message the hotel upon arrival so they can track your pickup; otherwise, you might end up waiting longer than expected. The outdoor pool is a nice touch, perfect for unwinding after a long journey. My room was spacious and well-appointed, with a clean bathroom and reliable hot water—though the shower pressure could be stronger. That said, the bed and pillows were incredibly comfortable, which made a big difference after travel fatigue. The on-site restaurant offers solid dining options, and the front desk staff were genuinely friendly and helpful throughout my stay. If you’re looking for a stress-free airport location with good value and comfort, I highly recommend this property.

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HG*訪‍客

Pako Stays Cancún

From the moment we arrived, it was clear the property didn’t match what was shown in the listing. The photos were misleading—real conditions were far worse, especially regarding cleanliness and maintenance. The walls were stained, and overall upkeep was poor. Most concerning was a large section of the wall beneath the living room air conditioner missing—very noticeable and a serious safety hazard. The bathroom window couldn’t be locked, which felt risky in a city like Cancun. Key amenities were also non-functional: the stove wouldn’t work, and the provided lighter failed to ignite, making cooking impossible. Our airport transfer wasn’t properly assigned to our name, causing a long delay in finding the place after landing. We were also disappointed that the welcome gift mentioned in our confirmation email never arrived. The shower door was broken and kept swinging inward during use, forcing us to improvise with towels just to make it usable. Even more frustrating was arriving on time, only to be delayed by a cleaning staff member who brought her child and didn’t allow entry until 4 PM—completely unprofessional. While they required a gate code and insisted on downloading an app that accessed personal devices, these measures didn’t feel secure. In fact, the windows had rusty bars and were clearly insecure. I tried reaching out before leaving to report issues and request early check-out, but received no response. Later, I contacted the platform directly for help, but got no resolution either. This lack of communication and support from management made the entire experience extremely stressful and disappointing.

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HG*M‍3‍1‍7‍1‍5‍1‍*‍*‍*‍*

Hotel Avenida Cancun

The hotel is conveniently located just a short drive from the airport—about 30 minutes by car, and they offer complimentary shuttle service, which made my arrival stress-free. The overall environment is clean, well-maintained, and welcoming. The lobby has a modern yet cozy vibe, and the room was spacious with comfortable bedding and excellent air conditioning—perfect for beating the tropical heat. I appreciated how close it was to local restaurants, shops, and convenience stores; everything I needed was within walking distance. What stood out most was the great value for money—excellent quality without the premium price. If I’m back in Cancun, this will definitely be my go-to choice again.

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HG*M‍5‍8‍7‍1‍0‍6‍*‍*‍*‍*

Lol-HA Hotel Boutique

Staying at LOL-HA Hotel Boutique in Cancun was an absolute delight. From the moment I arrived, the ambiance stood out—serene, beautifully landscaped, and full of natural charm. The hotel blends modern comfort with authentic Mexican design elements, making every corner feel like a little escape. Rooms are spacious, impeccably clean, and well-equipped with everything you’d need, from premium bedding to a mini-fridge and excellent air conditioning. The staff were warm and attentive without being overbearing. What really impressed me was how easy it was to get around—just a short walk to the beach and nearby attractions. It’s perfect for travelers who value quiet relaxation without sacrificing convenience. If you’re looking for a peaceful yet stylish retreat in Cancun, this place is a must-visit. Highly recommend.

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HG*H‍a‍r‍s‍h‍i‍t‍a‍ ‍D‍e‍g‍e‍n‍h‍a‍r‍d‍t

Hotel Casa Mallorca

The stay was absolutely wonderful—I ended up extending my booking by one extra night because I didn’t want to leave! Everything about the hotel was top-notch, from the clean and quiet rooms to the exceptional hospitality. The owners were incredibly friendly and welcoming, even offering a laundry service—such a thoughtful touch. Despite being located right next to a busy street, the room remained peaceful and well-insulated. Daily cleaning was done with care, and two bottles of water were always left for me each day. It’s rare to find such attention to detail and genuine warmth in a place like this. Highly recommend for anyone visiting Cancun—this is more than just a hotel, it’s a home away from home.

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HG*B‍r‍e‍n‍d‍a‍n

Habitación Potter

Staying at Habitation Potter was a refreshing change from the typical resort-style hotels in Cancun. The staff were incredibly friendly and welcoming, making our experience feel personal and warm. I especially appreciated that the location wasn’t in the crowded hotel zone—instead, we were tucked into a quiet, safe neighborhood with plenty of local restaurants and cafes nearby. It felt more authentic and gave us a real sense of being in a Mexican community. One minor downside: the Wi-Fi signal was weak in our upstairs room, so we had to rely on our phone’s hotspot for reliable internet. Also worth noting—there’s no coffee available on-site—but don’t worry! Just a short walk away, we found a cozy little café with excellent coffee and great vibes. Overall, this place offers a unique, local flavor with solid value for money. Perfect for travelers who want to step off the beaten path and enjoy a more genuine stay in Cancun.

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HG*m‍m‍1‍2

Courtyard Cancun Airport

Staying at this hotel was an absolute convenience, especially with the 24-hour airport shuttle service. Whether you're connecting flights, arriving late, or leaving early, having a reliable transfer right from the airport made all the difference. The room was spotless and well-maintained, with thoughtful amenities that added to the comfort. I appreciated the clean, modern feel throughout — it felt like a peaceful retreat after long travel days. The location is perfect for travelers needing a quick overnight stop near Cancun International Airport. It's not just practical; it's also a great value for the quality. I’d definitely recommend this property to anyone passing through or planning a short stay in Cancun.

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HG*訪‍客

YurInn

Staying at YurInn was an absolute delight! The room was spacious and well-designed, offering plenty of comfort and a great sense of openness. The host was incredibly welcoming and attentive—she went out of her way to offer helpful tips and local recommendations that made our trip much more enjoyable. The pool is a standout feature: clean, large, and thoughtfully designed with multiple depth levels, perfect for both relaxation and fun. Breakfast was a simple continental spread—basic but sufficient and satisfying. What really stood out was the location: just a short drive from the airport and about 15 minutes from the main hotel zone. This makes it ideal for travelers seeking peace and quiet in a serene neighborhood, far from the hustle and bustle. It’s a hidden gem with excellent value, and I’d highly recommend it to anyone looking for a calm, comfortable stay in Cancún.