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This hotel is absolutely stunning—every detail feels intentional and luxurious. The cleanliness and maintenance are top-notch, and the room itself was unlike anything I've ever experienced: a private pool right in the room! It’s such a unique and refreshing touch. Thomas at the bar knows his craft—he made some incredible cocktails that elevated our evenings. Samsara restaurant delivered exceptional food with thoughtful options and excellent service. The morning coffee was an absolute highlight—rich, aromatic, and perfectly brewed. I loved the long infinity-style pool stretching from front to back of the property, beautifully kept by the pool attendant who regularly cleared debris. On-site wellness amenities like spa treatments, yoga sessions, ice baths, and sound healing sessions made this feel like a true retreat. Every moment felt relaxing and intentional. This place isn’t just a stay—it’s an experience. 10/10, would return in a heartbeat.

We had an absolutely wonderful stay at CASA ZABA. The staff was incredibly friendly and helpful—Myriam went above and beyond to assist us with everything, from recommendations to daily arrangements. The location is peaceful and tucked away, yet just a short walk or quick ride away from amazing restaurants like Nomade and BeTulum. Surrounded by lush greenery, it felt like a private oasis. We truly felt relaxed and pampered throughout our visit. If you're looking for a serene, authentic experience in Tulum with great hospitality and a touch of paradise, this place is a must-try.

My stay at Xperience Tulum was absolutely wonderful. The beds and pillows were incredibly comfortable—so soft I barely wanted to get out of them. The pool area is pure paradise, with crystal-clear water blending perfectly with the turquoise sky and lush surroundings. I had a little accident while riding a bike and ended up tearing my meniscus. The staff went above and beyond to help—I was shocked by how genuinely concerned they were. They even lent me their personal phone so I could contact my family. From front desk to housekeeping, every team member showed kindness and care. It’s rare to find such thoughtful, warm hospitality. This isn’t just a hotel—it feels like a home away from home. I’d return in a heartbeat and highly recommend it to anyone looking for a peaceful, authentic experience in Tulum.

The welcome was exceptional, and the staff provided excellent information about the local area. The apartment was in superb condition with incredibly comfortable bedding—sleeping here was a true delight. The pool is right outside the door, and despite being so close to nature, it's remarkably quiet, far from the noisy beach clubs. They also handed us a well-curated list of activities and restaurants at reception, which made planning our days so easy. This place felt like a hidden gem—perfect for travelers seeking tranquility, comfort, and a genuine connection to the region. A truly wonderful discovery that exceeded all expectations.

Staying at Hip Hotel by Ana y José in Tulum was an absolutely fantastic all-inclusive experience—truly a 10 out of 10! The full package was incredibly well thought out and offered great value, with everything from meals to activities covered. The facilities were spotless, modern, and well-maintained, creating a relaxing and comfortable atmosphere throughout the stay. Food quality was excellent—diverse, fresh, and flavorful, with plenty of local touches that added authenticity. While the overall staff service could use a bit more consistency, one guest stood out: El Primo. His hospitality was exceptional—friendly, attentive, and genuinely went above and beyond. He made a real difference in our experience. If you're looking for a stress-free, fun-filled getaway in Tulum with great vibes, amazing food, and a personal touch, this is the place to be. Highly recommend!

Staying at Alma de Flores was an absolute delight—warm, intimate, and perfect for couples or families seeking a personal touch. The staff went above and beyond with kindness and genuine hospitality, making us feel right at home. The private pools were a true luxury; I spent hours soaking in the calm, surrounded by lush greenery. As a pet owner, I was especially happy to find the property pet-friendly—no stress, just peace of mind. Rooms were spacious, comfortable, and wonderfully quiet, ideal for a restful night's sleep. The front desk team was incredibly helpful, crafting a custom day itinerary with great recommendations for things to do in Tulum and cool spots to hang out with friends. Nighttime security was reliable and constant, which gave me confidence leaving my car parked on-site. And the breakfast? Simple but outstanding—every bite tasted like it came straight from a dream. If you're looking for a relaxing, authentic getaway with top-notch service and a touch of magic, this place is a must-visit.

The resort overall was an excellent experience—beautiful setting, great location, and friendly staff. However, there were a few areas that could use improvement. Several restaurants only opened on a rotating basis, with just two available daily, so we couldn’t try all the dining options. That said, it’s disappointing for a property of this caliber. More concerning was the cleanliness issue near our room—guests from the adjacent unit kept ordering meals, and leftover food was left in the hallway for days. A fork remained on the stairs for four full days with no one picking it up. The poolside snack bar served burgers and light bites for one day but was completely closed for two others while we were at the pool. Instead of service, we found scattered food remnants where birds were feeding, and no staff appeared to clean up. Only late in the afternoon did someone show up to collect the trash—but they didn’t even wipe down the counters or clean the grills. These lapses are hard to overlook for a resort that markets itself as top-tier. Despite these shortcomings, the rest of the stay was fantastic. With tighter operational oversight, this place could easily be flawless.

Staying at Amansala Resort in Tulum was an absolute delight. The location is perfect—serene and peaceful, yet just a short stroll from the vibrant beach clubs and lively nightlife if you're in the mood to explore. The resort itself feels like a hidden oasis, with thoughtfully designed rooms that blend seamlessly into the natural surroundings. I loved waking up to the sound of waves and the gentle breeze through the open-air spaces. The food and drinks were exceptional—fresh, flavorful, and full of local inspiration. Whether you're looking for a quiet retreat or a bit of adventure by the sea, this place hits all the right notes. Truly a memorable experience.

Staying at Villas H2O in Tulum was an absolute delight. The private villa-style accommodation felt spacious and cozy, with a perfect balance between comfort and intimacy. The room was spotless, the bed incredibly comfortable—perfect for a good night's sleep. What stood out most was the location: just a short walk from downtown Tulum, making it easy to explore local restaurants, shops, and attractions. The value for money is outstanding—this place offers a premium experience without the premium price. I’d highly recommend it to anyone visiting Tulum looking for a peaceful yet convenient stay. Would definitely come back.

This hotel is absolutely charming—feels like a peaceful little oasis surrounded by lush greenery. The location is perfect: just a short walk from the ADO bus station and right in the heart of Tulum’s vibrant area, with plenty of shops and restaurants nearby. My room was thoughtfully equipped with a comfy bed, ample space for luggage, a small table with chairs, a mini kitchenette, a smart TV, reliable hot water, air conditioning, and free filtered water. The manager, Guillermo, went above and beyond—he took time to help me check bus and train schedules, even stored some of my belongings while I visited another city for a few days before returning for my last night in Tulum. I also loved the on-site café; the coffee was rich and aromatic, and the breakfast was fresh and delicious. This place truly stood out for its warmth, convenience, and attention to detail. I’d happily stay here again and recommend it to anyone visiting Tulum.

Staying at Encantada Tulum was an absolute dream come true—this place truly captures the essence of luxury eco-living. Nestled in the heart of Tulum, Mexico, the hotel blends seamlessly into its natural surroundings with a design that feels both rustic and refined. The rooms are spacious, thoughtfully decorated with local craftsmanship, and open to gentle sea breezes. Every detail—from the handwoven textiles to the organic toiletries—feels intentional and authentic. The staff go above and beyond to make you feel welcome, offering personalized tips on hidden beaches and local gems. Even better? The location is perfect: close enough to explore Tulum’s ancient ruins and vibrant downtown, yet far enough to enjoy peace and quiet. I’ve stayed at many boutique hotels around the world, but this one stands out for its balance of comfort, sustainability, and soul. If you're looking for a memorable escape that feels like a real retreat, this is it. Would book again in a heartbeat.

Absolutely stunning place! The property is immaculate and perfect for escaping the winter gloom of January. I was especially impressed by the spacious open kitchen and the beautifully designed pool area—ideal for soaking up the sun. The staff were incredibly attentive, professional, and discreet, making the whole experience feel truly relaxing and rejuvenating. Every detail was thoughtfully considered, and it’s clear they prioritize guest comfort. This isn’t just a stay—it’s a retreat. Highly recommended for anyone looking to unwind in a serene, stylish setting.
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