Frequently Asked Questions

Everything you need to know about Sapi Island

Ampang Bay Resort is a top choice for guests seeking direct access to Sapi Island. Located just minutes from the private jetty, this resort offers spacious ocean-view rooms with outdoor showers and private balconies overlooking the turquoise waters. The property provides complimentary snorkeling gear and guided island tours, ensuring seamless exploration of Sapi’s coral reefs. For best availability, book through the HopeGoo platform to enjoy exclusive rates and breakfast inclusions.

Staying at Ampang Bay Resort ensures effortless access to snorkeling adventures. The resort features an on-site snorkel rental station and daily guided excursions to Sapi Island’s vibrant coral reefs, complete with bilingual guides and safety gear. Guests receive complimentary boat transfers directly to the island dock, minimizing travel time. For convenience and value, reserve a room package including snorkeling activities via the HopeGoo app to lock in discounted rates and guaranteed spots.

Yes, Ampang Bay Resort features a private dock with scheduled speedboat transfers to Sapi Island, taking only 10 minutes. The dock operates 24/7, offering luggage handling and instant departure options, maximizing flexibility for travelers. Complimentary shuttles ensure hassle-free access to the island. Whether heading out at sunrise or returning under golden skies, guests enjoy full control over their schedule. This rare feature makes it one of the few resorts in the area with seamless island connectivity—book your premium ocean-view room via HopeGoo to secure priority dock access.

Traveler Reviews

See what other travelers say about Sapi Island

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Adel Hotel

Staying at Adel Hotel was an absolute delight! The location is incredibly convenient—just a short ride to the city center and surrounded by great dining and entertainment options. The room was spotless, cozy, and well-equipped with modern amenities. The bed was super comfortable, making for a restful night’s sleep. Staff were friendly and attentive, going the extra mile to make us feel welcome. They even offered complimentary drinks, which was a nice touch. With such great value and top-notch service, I’d highly recommend this hotel to anyone visiting Kota Kinabalu—this is definitely a standout choice and I’ll be coming back!

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HG*M‍5‍0‍0‍1‍2‍1‍*‍*‍*‍*

C'Haya Hotel

I was genuinely impressed by how good this place turned out to be—especially during peak travel season, securing a room at this price with such a pleasant environment is rare. The front desk staff speaks fluent Chinese, making communication smooth and stress-free. The hotel itself feels clean, comfortable, and well-maintained throughout. It's just a 10-minute taxi ride to the city center, which makes exploring the area super convenient. The rooftop free pool is a real highlight—great views, perfect for relaxing under the sun or unwinding after a long day. The only minor downside is the slight airport noise at night, but wearing earplugs easily solves that. Overall, it’s an excellent choice for travelers looking for comfort, convenience, and great value. Highly recommended!

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HG*訪‍客

Rail Suite Aeropod

Staying at Rail Suite Aeropod in Kota Kinabalu was an absolute delight. The location is perfect—just a short walk from the city center and easily accessible by local transit. The room design stands out with its unique train-inspired theme, making it feel like you're traveling through the journey itself. Spacious, clean, and well-appointed, the bed was incredibly comfortable for a good night's sleep. Staff were friendly and attentive, always ready to help with any request. What really impressed me was the value for money—this place offers premium comfort and style without the premium price tag. I’d highly recommend it to anyone visiting Kota Kinabalu. It’s definitely my top pick for future trips!

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HG*A‍E‍R‍I‍A‍L‍ ‍M‍A‍L‍A‍Y‍S‍I‍A

Putatan Platinum Hotel

Staying at Putatan Platinum Hotel was an absolute delight. The accommodation is clean, comfortable, and offered excellent value for the price. They even provided basic toiletries like a toothbrush—small touch, big impact. But the real highlight? Waking up to a breathtaking view of Mount Kinabalu from the window. Every morning felt like a postcard. Whether you're here for relaxation, photography, or just to escape the city buzz, this place delivers. The location is quiet yet convenient, with easy access to nearby transport. No complaints at all—this hotel exceeded my expectations. I’ll definitely be coming back.

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The Pacific Sutera Hotel

I booked this room during a promotion and got the sea-view twin room with breakfast for under $600—such a great deal. The Pacific Sutera Hotel shares facilities with the nearby Magellan Sutera, which has a larger pool area and even a small waterfall—perfect for relaxing after a day out. One of the biggest perks is having their own private dock, making it super easy to book boat trips directly on-site. Yes, it’s a bit pricier than going through external vendors, but the convenience and time saved are totally worth it. I arrived in the morning and asked if early check-in was possible—surprisingly, they accommodated me right away with no deposit required. Super friendly staff and smooth process. Unfortunately, it rained for both days of my stay, so I missed seeing the sunset from the hotel—but if the weather had been sunny, that view would’ve been absolutely stunning. Overall, an excellent experience with fantastic value and service. Definitely coming back.

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HG*訪‍客

Grapevine Garden

As a backpacker waiting for my connecting flight, I stayed here and couldn’t be happier with the experience. The hotel is incredibly close to the airport—just a short ride away, making it super convenient for early departures. The room was spotless and well-maintained, with a fresh, clean feel from the moment I walked in. The bed was comfortable, and the air smelled crisp and inviting. One of the highlights? The shower gel—it has a subtle, pleasant fragrance that’s not overpowering but lingers nicely on the skin. For travelers like me who just need a quick, reliable stopover, this place offers excellent value and peace of mind. I’d definitely come back if I’m ever in Kota Kinabalu again.

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The Magellan Sutera Resort

The Magellan Sutera Resort is an absolute gem in Kota Kinabalu. From the moment we arrived, everything felt premium and well thought out. The resort boasts a wide range of facilities—perfect for both relaxation and fun. The infinity pool is stunning, especially at sunset, and the on-site restaurants serve delicious, fresh meals with great variety. I especially loved the spa and the beachfront bar where I could unwind with a cocktail while watching the waves. There’s also a private dock, table tennis, and even a bowling alley—so many options if you don’t feel like leaving the property. Cleanliness was top-notch throughout; every corner was spotless, from the rooms to the public areas. The location is ideal—close to attractions but tucked away in a peaceful setting. What really stood out was the service: staff were genuinely attentive, friendly, and went the extra mile—some even reached out via messaging app to check in after check-in. It felt personal, not just transactional. If you’re looking for a relaxing, hassle-free getaway with excellent value, this resort is absolutely worth it.

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HG*匿‍名‍用‍戶

Goldenhill Hotel

My stay at Goldenhill Hotel was excellent, especially given its proximity to the airport—just a short ride away, which made both check-in and check-out incredibly convenient. The room was clean, well-maintained, and comfortably furnished with modern amenities. I slept like a baby thanks to the cozy bed and quiet environment. Staff were friendly and efficient throughout my visit. It’s rare to find such a great value in this area—great location, good service, and a peaceful atmosphere. I’d definitely recommend this hotel to anyone visiting Kota Kinabalu.

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The Aru Hotel at Aru Suites

Staying at The Aru Hotel at Aru Suites was a total surprise—so much better than expected! The room was spacious, clean, and offered great value for the price. The rooftop pool was a highlight, perfect for relaxing after a long day. The evening street view from the hotel was charming, with vibrant local energy just outside. While breakfast wasn’t included, there’s a fantastic KFC nearby that makes up for it—seriously one of the best fried chicken meals I’ve had on my trip. The location is a bit off the main tourist trail, near the airport, but Grab rides are super convenient and get you downtown in no time. The only minor downside? Front desk staff don’t speak Chinese, so communication required some patience and effort—but nothing deal-breaking. Facilities were solid, especially the room size and cleanliness, which is impressive at this price point. They do enforce a strict no-rambutan policy (with fines if brought in), but it’s understandable to maintain hygiene standards across shared spaces. Overall, this place delivers exceptional comfort, convenience, and value. If you’re looking for a quiet, well-maintained stay with a good vibe and great access to local life, this is definitely worth considering.

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HG*W‍a‍n‍g‍n‍a‍l‍a‍p‍u‍a‍g‍u‍i

Restful Respite Tanjung Aru Inifnity Pool 2BR

Staying at this property was an absolute delight from start to finish. The location is perfect—just a short walk from the beach and close to local restaurants and attractions. The unit is spacious, bright, and beautifully designed with floor-to-ceiling windows that flood the room with natural light. It’s incredibly quiet, making it ideal for a peaceful getaway. The infinity pool overlooking the sea is simply breathtaking—especially at sunset. I loved lounging by the water, sipping something cool while watching the sky turn golden. The staff were attentive without being intrusive, always ready to help with anything. Cleanliness, comfort, and attention to detail are top-notch. This place truly delivers on every level. I’d come back in a heartbeat and highly recommend it to anyone looking for a serene, luxurious escape in Kota Kinabalu.

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Megah d'Aru Hotel

The Megah d'Aru Hotel offers exceptional convenience with direct access to the airport—just a short walk away. This makes early morning flights stress-free and ideal for travelers looking to maximize their time. The location is central, surrounded by local eateries and essentials, making it easy to grab a bite or pick up anything you need. The room was clean, comfortable, and well-maintained, and the staff were friendly and helpful throughout our stay. With such a prime location and excellent service, this hotel delivers top value. I’d definitely recommend it to anyone visiting Kota Kinabalu.

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HG*J‍o‍h‍n‍i‍s‍m‍e‍_

Pan Borneo Hotel Kota Kinabalu

Staying at this hotel in Kota Kinabalu was an excellent choice for both business and leisure travel. The location is incredibly convenient—just a short ride to the airport and close to downtown attractions. The staff were welcoming and attentive, and the room itself felt modern, clean, and well-maintained. I was especially impressed with the bedding quality and overall hygiene—everything felt fresh and reassuring. While there are minor areas that could be improved, they didn’t take away from the overall experience. For anyone visiting Kota Kinabalu, whether for work or vacation, I’d highly recommend this place. In fact, I’d definitely book here again on my next trip. With such a strong performance across comfort, cleanliness, and service, it easily earns a solid 4.5 out of 5 stars—perfect for professionals, couples, or travelers who value a high-quality stay.