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See what other travelers say about Serrano Condominium
The hotel might be a bit dated in terms of decor, but overall it still delivers that signature Anantara experience—truly reliable and top-notch. The staff were incredibly warm and attentive, making the stay feel genuinely special. There was just one awkward moment at check-in with a front-desk team member who kept pushing a workshop event (something regular Anantara guests would recognize—just politely decline). But then she started asking personal questions like if we were a couple, even after we clarified we weren’t. She followed up with: 'Are you both single?'—which felt way too intrusive. Not sure what was going on there. Still, this one minor issue didn’t take away from the great vibe. Love Anantara for everything else—it’s just that sometimes the enthusiasm crosses the line.
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