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See what other travelers say about Transnet Port Terminals - Pier 2
We recently stayed at Luxe on Ridge Boutique Hotel for a friend's wedding in Durban, and it was an absolutely wonderful experience. The staff were incredibly friendly and attentive—especially Shanice, who went above and beyond to help us multiple times. I accidentally left behind my AirPods after check-out, and she took the time to locate them and return them to me—truly exceptional service. The only minor suggestion would be to expand the breakfast menu with more vegetarian options, as there weren’t always enough choices available. Otherwise, the hotel’s ambiance, attention to detail, and overall comfort made it a standout stay. Highly recommend for anyone visiting Durban.
I stayed just one night as I needed to catch an early morning bus the next day, and the location was perfect—right across the parking lot from the Intercape bus pickup point. The staff were friendly and welcoming, and I felt safe throughout my stay. I was a bit concerned about potential noise from nearby traffic, but surprisingly, it was very quiet. The room offered basic but sufficient amenities: clean bathroom, comfortable bed, and complimentary coffee available at reception. Security personnel were visible outside the property, which added to the sense of safety. Overall, this is a no-frills option that delivers exactly what you need for a short stopover. If you're traveling through Durban and need a convenient, reliable place to rest before catching a bus, this hotel is a solid choice.
Arrived at the hotel for check-in only to be turned away due to a major miscommunication between the app and the property. Had no choice but to pay cash on-site, which was frustrating and unprofessional. The lack of support from the staff made the situation worse. This experience was disappointing overall—poor coordination, lack of assistance, and not worth the price. I wouldn’t recommend this place to anyone.
Our stay was extremely disappointing. A group in the lobby was blasting loud music through a Bluetooth speaker, making it impossible to watch TV or even get any rest. We politely asked the staff for help, but they did nothing—no apology, no action, nothing. It felt like our comfort and privacy were completely ignored. This kind of disturbance is unacceptable, especially when you're paying for a peaceful night's sleep. I can't believe the hotel management didn’t step in. Definitely not something I'd recommend, and I won't be returning.
The hotel offers great value for money, especially considering the location and amenities. We enjoyed a delicious breakfast with a good variety of options, including local favorites that added a nice touch. The proximity to the beach is unbeatable—just a short walk or quick subway ride away, perfect for morning strolls or sunset views. We were also pleasantly surprised by the free early check-in, which made our arrival stress-free. While the rooms are basic and the facilities aren’t luxurious, the overall experience was positive. It’s an ideal choice for travelers who prioritize location and affordability over high-end comforts. I’d definitely stay here again if visiting Durban.
Staying at Garland Place in Durban was an absolute delight! The penthouse accommodation right on Point Beach offers breathtaking ocean views and a truly luxurious feel. The staff are incredibly welcoming and genuinely go the extra mile to make your stay memorable. Located just steps away from cruise ship terminals and Ushaka Marine World, it's perfect for travelers who want convenience without sacrificing comfort. Whether you're here for relaxation or adventure, this place delivers on every level. I couldn't recommend it more highly—truly a gem in Durban!
Absolutely loved my stay at Bayside Hotel 116 West Street! The location is perfect—right by the waterfront with stunning ocean views from the room. I was able to catch a quick train into downtown with no hassle, making it ideal for exploring Durban. The room was clean, well-maintained, and the bed was incredibly comfortable—woke up feeling refreshed every morning. Staff were friendly and helpful throughout my visit, even offering local tips on where to eat nearby. There’s a great mix of dining options within walking distance, including some authentic South African spots. Everything about this hotel exceeded my expectations. I’ll definitely be back.
Staying at Bayside Hotel 100 was a fantastic experience from start to finish. The staff were incredibly welcoming and always ready to help with any request—friendly, professional, and genuinely attentive. The room was spotless and well-maintained, with a clean, fresh feel that made the stay so comfortable. I especially appreciated the quiet ambiance and the cozy bed, which helped me sleep like a baby after long days exploring Durban. Located just steps away from West Street, it's super convenient for getting around town by public transport or walking. Great value for money, and perfect for both business travelers and families. Would absolutely book again and highly recommend this gem of a hotel.
Our first night was definitely disappointing—the room was small and lacked proper airflow due to its location, making it uncomfortably hot. However, we were truly blessed with an incredible staff member named Mbali, who stepped in and kindly arranged a better room with a balcony. This made all the difference! We were able to stay for the remainder of our booking and even celebrated my husband’s birthday on Sunday—exactly why we booked this trip in the first place. Her kindness turned a stressful start into a memorable experience. The hotel’s overall charm, combined with such exceptional service, makes it worth recommending. I’m already considering returning.
This place absolutely exceeded my expectations! Located just a short walk from the city center, it's incredibly convenient for exploring Durban. The apartment-style layout offers plenty of space and feels really cozy, with a fully equipped kitchen that made cooking meals a breeze. The staff were friendly and helpful throughout my stay. What stood out most was the incredible value—clean, well-maintained, and perfectly located. I’ve stayed in many hotels across South Africa, but this one truly deserves a perfect 10. I’ll definitely be coming back.
I was truly amazed by the level of service at this hotel—exceeding all my expectations. From the moment I arrived, every staff member went above and beyond to make my stay comfortable and memorable. The location is fantastic: just a short walk from the city center, with easy access to public transit, restaurants, and local attractions. The room was spotless, well-appointed, and incredibly cozy—perfect for both business trips and family getaways. What stood out most was how personalized and warm the experience felt, despite being a boutique property. If you're visiting Durban, don't hesitate—this is one of the best stays I've had in years. Highly recommended!
The Silver Sands Self Catering was a pleasant stay overall—clean rooms and friendly, helpful staff made the experience enjoyable. Our air conditioning wasn’t working properly, but the team responded quickly and resolved it right away, which was impressive. The only minor issue was some noise early in the morning, likely from nearby traffic or guests, but it didn’t ruin the trip. The location is convenient for exploring Durban, and the self-catering setup gave us flexibility and comfort. Great value for money, and I’d definitely consider returning.
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