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My stay at the Sky Apartments in Moscow-City (57th floor, The Empire Tower) was extremely disappointing. The worst part was the deposit issue—during booking, we were told it would be 10,000 rubles, but upon arrival, they demanded 20,000 rubles with no prior warning. Since our group size was known from the start, they should have clearly stated the higher fee upfront. To this day, the deposit has not been refunded—money still hasn’t returned, which is unacceptable. Another shocking charge was 1,500 rubles just to move a bar from the fridge. I wanted to place it myself in a cabinet—no extra work involved—but they charged me anyway. That’s absurd and shows how much they’re profiting off guests’ small requests. The staff showed zero respect from the beginning. We were scheduled to meet at 2:30 PM, but had to wait over an hour with luggage—reception finally appeared at 3:00 PM. At that point, we were already rushing for a major event, so every minute counted. Their lack of punctuality was infuriating. The access system was also confusing—security staff kept mixing up guest lists, forcing us to waste time clarifying details. The apartment’s technical condition was poor: one floor-standing air conditioner was broken, its leg snapped, making temperature control impossible on the 57th floor. Despite repeated complaints, staff only gave empty promises and ignored the issue for hours. The karaoke system constantly malfunctioned—the microphone would cut out repeatedly, completely ruining the party atmosphere. The room itself needed serious attention: one refrigerator didn’t work, the interior looked outdated, and bedding took forever to arrive despite prior request. Yes, the view from the 57th floor is stunning—but that single positive can’t outweigh all these major flaws. Rude staff, disorganization, technical failures, and total disregard for guest experience make this a terrible choice. I absolutely do not recommend this property for events or extended stays, especially given its prestigious location in central Moscow. It’s hard to believe such poor service exists in one of the city’s most upscale areas.

Staying at Hartwell Moskva Hotel was an excellent experience from start to finish. The room was spotless, well-maintained, and incredibly comfortable—everything you’d want in a modern hotel. It’s conveniently located just a short walk from the metro, making it easy to explore central Moscow without hassle. The neighborhood is lively with plenty of dining options nearby, adding to the overall charm. Staff were friendly and helpful throughout our stay, making check-in and check-out smooth. Cleanliness, comfort, and location all hit the mark. I’d definitely recommend this hotel to anyone visiting Moscow—it's a true gem.

Riverside Hotel is an excellent choice for travelers visiting Moscow, especially if you're attending events at the Russia Exhibition Center. The hotel is just a 30-minute walk away—perfectly manageable, and I appreciated not having to rely on transportation. The rooms are noticeably more spacious than typical budget hotels, offering a comfortable and relaxed atmosphere. What really stood out was the staff’s warm and attentive service—they went above and beyond to make my stay enjoyable. Cleanliness, location, and hospitality all score high. If you're looking for a reliable, well-located base in Moscow with a friendly vibe and great value, this place is definitely worth considering.

Hotel Neapol is perfectly located in the historic Tverskaya district of Moscow—quiet yet central, surrounded by vibrant bars and theatres that give the area a real cultural vibe. I booked a comfort room last minute after landing, and was able to check in right away, rest up, then walk just 10 minutes to Red Square in the afternoon—so convenient! The large sofa in the room was super spacious and perfect for relaxing. Breakfast was simple but satisfying, giving me all the energy I needed for a full day exploring. What truly stood out was the staff’s incredible attention to detail. When my mom had a sudden spike in blood sugar, I managed to explain the situation in basic Russian, and they immediately arranged for medical personnel to come up to the hotel to check on her. They made sure she was safe before anything else—such thoughtful and responsible care. This level of service goes beyond expectations. I’m already planning my next visit. Highly recommend this gem for anyone visiting Moscow.

Staying at Nabat Palace Arbat Hotel in Moscow was an absolute delight. Located right on Arbat Street, the hotel offers a perfect balance between central location and quiet comfort—despite being on a busy street, our room faced a side alley, so there was no noise from traffic or crowds. The hotel itself is modest in size but beautifully designed with classic architecture and subtle Art Deco touches that give it real character. Every room came fully equipped with bathrobes, towels, a kettle, 0.5L bottled water per guest, tea, coffee, cream, complimentary toiletries (shampoo, body wash, soap), and even a toothbrush set—everything you’d need for a comfortable stay. Public transport is just a 7-10 minute walk away, making it easy to explore the city. Right outside the door, you’ll find a liquor store, a Pятерочка supermarket, a pharmacy, and countless cafes and restaurants along Arbat Street—perfect for grabbing a bite or enjoying a local vibe. Whether you're here for sightseeing or just want a stylish, convenient base in Moscow, this hotel delivers. Highly recommended!

I've stayed here multiple times now, and it never disappoints. The location is unbeatable—right in the heart of Moscow, making it super convenient to explore everything on foot or by metro. The rooms are always spotless, staff are welcoming and helpful, and the breakfast spread is fantastic—fresh, varied, and delicious. It’s a reliable choice for any trip to Moscow, and I’ll definitely be coming back. Highly recommended!

I’d read a bunch of reviews beforehand and was actually bracing myself for a less-than-stellar experience. But wow, I was pleasantly surprised! The check-in was earlier than expected—such a nice touch. The front desk staff were warm and welcoming, making the arrival process smooth and friendly. The room itself was spotless, comfortable, and well-equipped with everything we needed. From the cozy bed to the thoughtful amenities, it felt like a home away from home. Location-wise, it’s fantastic—right near the metro, so getting around Moscow is super easy. There are also plenty of restaurants and shops nearby, making it ideal for exploring the city. Overall, this place exceeded my expectations and I’d definitely stay here again.

We stayed at the hotel as a family and booked rooms with in-room home theater systems—so cozy and perfect for relaxing after a long day of exploring Moscow. The room came with a mini bar and a capsule coffee machine, which made our mornings extra enjoyable with a fresh brew right by the window. The breakfast was hearty and delicious—the homemade potato pancakes were an absolute highlight, crispy on the outside and fluffy inside. The location is excellent, just a short metro ride from major attractions. Everything about this stay felt thoughtfully designed, from the warm ambiance to the attention to detail. We’ll definitely be back—highly recommend this gem for travelers seeking comfort and convenience.

Walking into the building, I was completely stunned—its architecture is absolutely breathtaking. As soon as we stepped inside and saw our apartment, I fell in love instantly—butterflies were flying in my stomach! The view from the window is simply unmatched; it’s worth coming back just for that scenery alone. I’ve been meaning to share this experience for a while, but back then my phone was outdated and I only managed to take one photo. Now with better gear and social media tools, I’d definitely be posting more! Traveling from Yakutsk to Moscow took a long flight—over 7 or 8 hours—but choosing this hotel made the whole trip worthwhile. We couldn’t have picked better. Truly one of the best stays I’ve ever had, and I’ll definitely be returning.

We've stayed here multiple times and it's always our go-to choice when visiting Moscow. Everything is within walking distance—great for exploring the city without needing to rely on transportation. The location is unbeatable, with restaurants, shops, and attractions just steps away. The rooms are clean, comfortable, and well-maintained, and the staff are consistently friendly and helpful. It's a reliable, high-quality option that offers excellent value. We’ll definitely be back next time we're in Moscow.

Hotel Petrovka 17 is an absolute gem! From the moment you step in, the thoughtful design and warm ambiance make you feel right at home. The room was spotless, cozy, and impeccably furnished—everything you could need: slippers, bathrobes, a reliable hairdryer, fresh soft towels, and fast Wi-Fi. I especially loved the little tea station with hot water, coffee, cream, tea bags, sugar, and even honey—perfect for a quiet morning brew. The subtle scent from the diffuser added a refreshing touch, making the whole space feel inviting and clean. The staff were incredibly welcoming, polite, and genuinely helpful—always smiling and ready to assist. There’s also a complimentary coffee machine and snacks in the hallway, which is such a nice bonus. Location-wise, it’s unbeatable—just a 5-7 minute walk to Red Square, and super convenient for exploring Moscow on foot or by metro. I couldn’t be happier with my stay. This place offers exceptional comfort and value, and I’ll definitely be back. I’ve already recommended it to friends and will continue to do so without hesitation.

I booked this hotel based on a friend’s recommendation, and they also suggested using the platform for reservations—so I even got a card just for that purpose. I’ve never regretted it. The location is fantastic—right in the heart of Moscow, nestled in a beautifully preserved historic building. Just steps from Old Arbat, and finally able to see the Ministry of Foreign Affairs tower up close instead of just on TV. It’s only a 15-minute walk to the Kremlin and just 7 minutes to the metro—perfect for us since we wanted to explore as much as possible. I came here with my son, who absolutely loves Moscow and was happy to walk the city from morning till night. That kind of convenient location made our trip so much easier, especially considering how affordable it was—prices like this are hard to find even in St. Petersburg. The room was spotless and cozy, cleaned daily. Everything you’d need was included: towels, bathrobes, toiletries, hairdryer—all neatly laid out. The Wi-Fi was strong and reliable; I had smooth video calls with my husband and daughter at night, no buffering or audio issues. The entrance is by call-only, which adds a nice touch of privacy and security. We dedicated one full day to exploring the city center, and because the hotel is so close, we didn’t feel exhausted when we returned. We still had energy left to take a nighttime stroll and enjoy the magic of Moscow after dark. The staff were incredibly attentive and friendly—the housekeeping team especially polite and professional. Over five days, not a single complaint arose, and every request was handled immediately. This stay was truly memorable and exceeded all expectations.
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