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This visit was truly disappointing. I’ve been coming to this hotel for years and always enjoyed the excellent food and service, but this recent experience was a complete letdown. The bar staff were arrogant and completely dismissive, taking ages to serve even simple drinks with no courtesy. Management seemed indifferent—no apology, no effort to resolve issues. It felt like the place had gone downhill fast. I can’t imagine returning or recommending it to anyone. This is not the Britannia Hotel I once knew. A real shame.

Staying at Cube Hotel was an absolute delight! The location is fantastic—just a short metro ride from downtown, and there are plenty of great dining options nearby. The room was spotless, cozy, and the bed was incredibly comfortable, so I slept like a baby and woke up refreshed every morning. The staff were friendly and helpful, always ready to assist with any request. I especially appreciated the little touches like complimentary drinks and snacks upon arrival—so thoughtful! Whether you're traveling for leisure or business, this place delivers excellent value and a welcoming vibe. I’ll definitely be back!

Staying at Luxe Suites Boutique Hotel was an absolute delight. The place is spotless and beautifully designed, with a modern yet cozy vibe that made me feel right at home. The staff went above and beyond—friendly, attentive, and always ready to help with anything from local recommendations to transportation tips. Their warm hospitality truly made the experience memorable. Located just minutes from the city center, it's super convenient for exploring Durban. This hotel offers incredible value and comfort. I’ll definitely be coming back.

Staying at Acorn B&B in Durban felt like coming home—warm, welcoming, and truly peaceful. Nestled high in a scenic neighborhood just steps from the beach, the property is surrounded by lush tropical gardens that create a serene oasis. The rooms are spotless, thoughtfully maintained, and feature spacious, comfortable beds that made for restful nights. What truly stood out was the incredible hospitality of Mr. Don and Ms. Barbara. They went far beyond expectations—offering personalized meals based on my preferences, giving me rides to local markets, and making sure every detail was taken care of. Their kindness, attentiveness, and genuine care made the entire experience unforgettable. This isn’t just a place to stay; it’s a heartfelt retreat with soul. I’d return in a heartbeat and highly recommend it to anyone visiting Durban.

We recently stayed at Luxe on Ridge Boutique Hotel for a friend's wedding in Durban, and it was an absolutely wonderful experience. The staff were incredibly friendly and attentive—especially Shanice, who went above and beyond to help us multiple times. I accidentally left behind my AirPods after check-out, and she took the time to locate them and return them to me—truly exceptional service. The only minor suggestion would be to expand the breakfast menu with more vegetarian options, as there weren’t always enough choices available. Otherwise, the hotel’s ambiance, attention to detail, and overall comfort made it a standout stay. Highly recommend for anyone visiting Durban.

I was truly amazed by the level of service at this hotel—exceeding all my expectations. From the moment I arrived, every staff member went above and beyond to make my stay comfortable and memorable. The location is fantastic: just a short walk from the city center, with easy access to public transit, restaurants, and local attractions. The room was spotless, well-appointed, and incredibly cozy—perfect for both business trips and family getaways. What stood out most was how personalized and warm the experience felt, despite being a boutique property. If you're visiting Durban, don't hesitate—this is one of the best stays I've had in years. Highly recommended!

My stay at Musgrave Avenue Guest Lodge was absolutely delightful. From the moment I arrived, I felt welcomed and at home. The guesthouse is cozy and thoughtfully decorated, with a warm, inviting atmosphere that makes you want to stay longer. It's perfect for solo travelers like me—safe, quiet, and well-located just a short walk from local cafes and public transport. The staff were incredibly friendly and helpful, always ready to offer tips on nearby attractions. Everything about this place felt genuine and personal, not just another hotel. If you're looking for a peaceful, authentic experience in Durban, this is the spot. I’ll definitely be back.

We absolutely loved our stay at Soul House in Durban—100% would return next time! The location is perfect, just a short walk from the beach and surrounded by great local spots to eat and explore. Our host was incredibly kind and helpful throughout our visit—offering a ride to the beach when we needed it made all the difference. The room was clean, comfortable, and well-equipped, with a cozy vibe that made us feel right at home. From start to finish, the experience was seamless and welcoming. If you're visiting Durban, this is definitely a top choice for an authentic, friendly, and memorable stay.

The location is excellent—just a short walk from some fantastic restaurants and cozy cafés, perfect for exploring the local scene. The rooms are spacious and immaculately clean, making it a comfortable stay from start to finish. I especially want to highlight Elliot, the manager—he’s incredibly attentive, professional, and always ready to help with anything you need. His warm hospitality truly made a difference. This place offers such great value, and I’d definitely recommend it to anyone visiting Durban.

Staying at Goble Palms Guest Lodge & Urban Retreat was an absolute delight. The accommodation is beautifully designed with a tasteful, modern touch, and the rooms are spotlessly clean—every detail feels thoughtfully curated. The staff couldn’t have been more welcoming or helpful; they went above and beyond to make our stay comfortable. Breakfast was a highlight—fresh, abundant, and delicious. Location-wise, it’s unbeatable: just a 5-minute ride from the beach and super close to Florida Road, where you’ll find a great variety of restaurants and local favorites. Whether you're here for relaxation or exploring the city, this place hits all the right notes. Highly recommend for anyone visiting Durban.

Staying at Garland Place in Durban was an absolute delight! The penthouse accommodation right on Point Beach offers breathtaking ocean views and a truly luxurious feel. The staff are incredibly welcoming and genuinely go the extra mile to make your stay memorable. Located just steps away from cruise ship terminals and Ushaka Marine World, it's perfect for travelers who want convenience without sacrificing comfort. Whether you're here for relaxation or adventure, this place delivers on every level. I couldn't recommend it more highly—truly a gem in Durban!

St. James on Venice delivered an exceptional experience from start to finish. The moment I arrived, I was greeted with warmth and professionalism—staff were attentive without being overbearing, always ready to help with local tips or booking recommendations. The room was spotless, spacious, and thoughtfully designed, with a comfortable bed that made for a truly restful night’s sleep. The shower was excellent—strong water pressure and clean fixtures, which is always a win in my book. One of the highlights? The serene koi pond nestled in the garden. Sitting by it during the evening was pure tranquility. Every detail, from the quiet ambiance to the thoughtful amenities, felt intentional and well-executed. Given how much I received for the price, this stay far exceeded my expectations. It’s not just a hotel—it feels like a home away from home. I’d absolutely book again and highly recommend it to anyone visiting Durban.
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