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Hotel Neu Schloss Otaru
Shukutsu 3-282,Otaru,Hokkaido Prefecture,Japan
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Hokkaido Prefecture ,Japan
Shukutsu 3-282,Otaru
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Amenities
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Private parking
Shuttle service
Luggage storage
24-hour front desk
Bar
レストラン ブラウキュステ(フレンチレストラン)
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Description
Basic information
Opened: Jan 2003
Number of Rooms: 58
Contact phone number
+81-134-229111
Hotel Email
info@neuschloss.com
Hotel Description
With a stay at HOTEL NEUSCHLOSS OTARU, you'll be centrally located in Otaru, within a 10-minute drive of Otaru Canal and Otaru Shukutsu Panorama Observation Deck. This spa hotel is 0.4 mi (0.6 km) from Shukutsu Marine Land and 0.4 mi (0.6 km) from Otaru Aquarium.
Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a vending machine.
Enjoy a satisfying meal at レストラン「ブラウキュステ」 serving guests of HOTEL NEUSCHLOSS OTARU. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk, microwave in a common area, and a vending machine. Free self parking is available onsite.
Stay in one of 58 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones and safes, and housekeeping is provided on request.
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Reservation Essentials
Check-in and check-out time
Check-in:15:00~19:30 Check-out:Before 11:00
City Notifications
We would like to inform you that Hokkaido and Otaru City will levy an accommodation tax starting April 1, 2026 (Wed.). Please pay at the front desk upon check-in. Accommodation tax (per person, per night): Accommodation charges under 20,000JPY: 300 JPY (100 JPY in Hokkaido / 200 JPY in Otaru City) 20,000 JPY to under 50,000 JPY: 400 JPY (200 JPY in Hokkaido / 200 JPY in Otaru City) 50,000 JPY and above: 700 JPY (500 JPY in Hokkaido / 200 JPY in Otaru City)(Reminder valid 2026-04-01 until 2099-12-31 )
Check-in Policies
Age Restrictions
The check-in guest should be at least 18 years old.
Children & Extra Beds
Hotel can accommodate guests with children
Cribs and Extra Beds
The policy for extra beds/baby cribs varies depending on the room type you choose. Please check the room type policy before making a reservation
Pets
Pets are not allowed
FrontDesk info
Front desk hours: 24 hours
Breakfast
Breakfast is available at the hotel. Please consult the hotel for further details
Pay At Hotel
The following payment methods are accepted by the property:
Services & Amenities
Private parkingFree
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Shuttle serviceFree
Luggage storageCharges
24-hour front desk
Languages spoken at front desk
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Bar
レストラン ブラウキュステ(フレンチレストラン)
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SpaFree
Foot massage
Conference roomCharges
Children's meals available
Wi-Fi in public areasFree
Beauty and makeup
Clothes dryer
Accessible rooms available
Bar
レストラン ブラウキュステ(フレンチレストラン)
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