Cross-Border Express Bus | Guangzhou to Hong Kong Bus by Trans-Island Chinalink
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【Booking Instructions】
1. Booking must be made at least 3 days in advance.
2. Once confirmed, orders cannot be canceled or modified. Open tickets are not valid during Lunar New Year, Easter, Qingming Festival, Labor Day, Dragon Boat Festival, National Day, Christmas, and China Import and Export Fair ("Major Holidays"). Passengers must use the ticket within the valid period. If the selected date is fully booked/inapplicable, please choose another date.
3. Passengers must call the customer service hotline to reserve a seat at least 24 hours before departure (Hong Kong: +852 29798778; Mainland China: +86 4006123148 / +86 4008822322). Note: The QR code on the order is for record only. Passengers should board based on the order number in the confirmation details of the order.
【Package Details】
**Inclusions**
One-way ticket
No date/time selection needed for ordering. This voucher is valid for 180 days from order confirmation.
【Terms of Use】
**Confirmation Details**
Orders will be confirmed within 24 hours. If you do not receive the order confirmation email, please contact customer service.
**Cancellation Policy**
Orders cannot be canceled, refunded, or modified.
【How to Use】
**Validity Period**
This voucher is valid for 180 days from the order confirmation time and expires at 23:59 on the last day.
**Redemption Instructions**
Redeemed tickets cannot be transferred.
Passengers must call the customer service hotline to reserve a seat at least 24 hours before departure (Hong Kong: +852 29798778; Mainland China: +86 4008822322).
Note: The QR code on the order is for record only. Passengers should board based on the order number in the confirmation details of the order.
**New Year Surcharge Notice**
- Northbound: January 23–31, one-way holiday surcharge HK$20
- Southbound: January 31–February 6, one-way holiday surcharge HK$20
For holidays, passengers must make reservations in advance and pay the holiday surcharge at the boarding point to board.
【Pick-up Details】
1. Guangzhou Hotel (Haizhu Square, 2 Qiyi Road (Ticket Redemption Address: Hotel Lobby))
2. Panyu Chimelong Hotel (Chimelong Hotel Shuttle Bus Station, 299 Hanxi Avenue East, Panyu District, Guangzhou)
【Baggage Details】
If the number of group members or baggage exceeds the approved capacity of the reserved vehicle, the driver has the right to refuse service, and no refund will be processed in this case.
【Eligibility】
No age limit for this activity.
【Fee Information】
This price applies to all age groups.
【Booking Requirements】
All passengers must prepare travel documents (such as passports, ID cards, and valid visas) before departure.
【Notes】
- This vehicle is not wheelchair accessible.
- Please check the latest information online for details.
Orders cannot be canceled, refunded, or modified.