Start your Hangzhou adventure at Citizen Center Subway Station-Exit E! This bustling hub is surrounded by modern architecture and vibrant commercial areas. Just a short walk takes you to the Hangzhou Grand Theatre and Citizen Center Square, where dazzling light shows illuminate the night. Don't miss the upscale restaurants and quirky cafes nearby - even the station's artistic interior design is worth admiring during your metro ride!

This is the perfect choice for families! Located in the West Lake Hub, just a 5-10 minute walk to the lake and near the subway station, it's super convenient! The hotel offers smoke-free floors and a children's play area, ensuring kids have a blast. Lake-view rooms provide stunning vistas, while the heated pool and state-of-the-art gym help you unwind. With diverse dining options, from buffets to authentic Hangzhou cuisine, there's something for everyone. The professional event team ensures seamless arrangements, making it ideal for both family trips and business travel!

This hotel offers executive-level luxury! Nestled by the ancient moat of Hangzhou, it blends modern elegance with wellness, perfect for discerning travelers. Rooms feature floor-to-ceiling windows with views of the city’s past and present, plus premium bedding and designer toiletries for ultimate relaxation. The rooftop boasts a heated pool and gym, while kids love the play area—great for families. Its prime location near the subway makes exploring West Lake or reaching the airport a breeze. With attentive service, friendly staff, and even robot assistants, every detail is thoughtfully curated.

This hotel is a delightful surprise! Located at the heart of Wulin & Hubin twin business districts, it offers easy access to West Lake and the Grand Canal. The smart cloud technology enhances your stay with convenience and comfort. Rooms feature Hangzhou silk and Egyptian cotton, along with a complimentary minibar and snacks for a cozy touch. The 16㎡ dry-wet separated bathroom with a rainforest shower is pure luxury! Kids will love the children's play area and family cinema. Enjoy a breakfast feast with freshly prepared European, Asian, and local Hangzhou delicacies—truly an unforgettable experience!

This luxury hotel is nestled in the bustling CBD of Qianjiang New Town, yet offers a tranquil retreat with its modern Jiangnan courtyard design. The elegantly appointed rooms feature Le Labo 33 amenities and boast stunning night views and lake scenery. With four exquisite dining venues, including a Black Pearl two-diamond restaurant, food lovers are in for a treat. The pool and fitness center are top-notch, and the professional service team ensures a memorable stay. Perfect for both family trips and business meetings, its prime location offers easy metro access, great shopping, and endless dining and entertainment options!



This hotel is a dream come true! Perched atop a landmark building in Hangzhou, it offers 360-degree skyline views and an infinity pool where you can swim while enjoying the city’s stunning scenery. The design blends West Lake and Qiantang River cultural elements, creating an artistic ambiance. Luxurious rooms, a Michelin-starred restaurant, and yoga sessions cater to those who appreciate fine living. Perfect for romantic getaways, family trips, or business travel, it’s conveniently located with exceptional service. Don’t miss this unforgettable experience!

This hotel is the perfect choice for both business trips and family vacations! Located in the heart of Hangzhou's CBD, it offers convenient transportation and a stunning view of the Qiantang River light show. Designed by a top international team, the luxurious rooms and attentive butler service ensure a comfortable stay. The 10,000㎡ recreation club includes an indoor heated pool, fitness center, and kids' playground—your little ones will love it! Dining is a delight with Michelin-trained chefs crafting exquisite dishes and themed tea breaks to enjoy. Whether for meetings or leisure, the pillar-free banquet halls and professional service will exceed your expectations!

This hotel is a true gem! Located by the Qiantang River, the rooms offer stunning city and river views from high above. Designed with luxurious Italian style, they feature Serta mattresses and top international amenities for a perfect sleep. Enjoy the MILL bar, art gallery, and terrace while soaking in the breathtaking nightscape—perfect for Instagram! With convenient transport near the subway, it’s ideal for both business and leisure. Excellent service, friendly staff, and great value. Highly recommended!

Dreaming of a lakeside retreat with a touch of urban luxury? This hotel is your perfect choice! Nestled on the east bank of West Lake, it's just steps away from the vibrant Hubin commercial district, offering easy access to shopping, dining, and nightlife. The luxurious rooms and suites blend traditional Chinese elements with modern comforts, showcasing exquisite craftsmanship. Don’t miss the rooftop garden, where you can admire breathtaking views of the West Lake Music Fountain. Whether you’re unwinding in the Executive Lounge or relaxing by the indoor heated pool, this hotel promises an unforgettable stay!

This hotel boasts a prime location just steps away from the West Lake UNESCO site, surrounded by shopping malls, restaurants, and entertainment venues for ultimate convenience. The thoughtfully designed rooms feature Serta mattresses for restful sleep, along with Dyson hairdryers and Nespresso machines for added comfort. Don't miss the 'Canopy Central' bar & restaurant serving delicious food all day, with evening DJ performances and craft cocktails for a vibrant atmosphere. Families love the kid-friendly menus and amenities, making it a top choice for travelers. The 24-hour front desk and free parking add to the hassle-free experience!

This design hotel is a hidden gem in Binjiang! Wake up to panoramic Qiantang River views through floor-to-ceiling windows, with luxurious imported bedding making you feel like sleeping on clouds. The art-filled lobby and smart rooms showcase chic aesthetics, while complimentary mini-bar and all-day dining add delightful touches. Perfectly located - just 3mins walk to metro, easily accessing West Lake and CBD. Its multi-functional spaces are a game-changer: from self-service laundry and fitness center to business facilities and kids' zone, catering to both business travelers and families. Don’t miss the free parking and 24/7 concierge for a hassle-free stay!

Travel is not just about the destination, but also about the experience. This hotel is conveniently located next to Hangzhou East Railway Station, with easy access to Metro Lines 1, 4, and 6, making it a breeze to explore the city. Featuring 11 multifunctional meeting rooms and a 520 sqm pillar-free banquet hall, it’s perfect for both business trips and romantic weddings. The rooms are stylishly designed with cozy bedding, some offering stunning lake views for a restful stay. Robot service and 24-hour front desk ensure a seamless experience. With dining and shopping options nearby, it’s the ideal choice for business and leisure travelers alike!

This hotel is the perfect blend of business travel and leisure getaway! Located in the heart of Wulin Square in Hangzhou, just 500 meters from the subway station, it's super convenient to reach West Lake or Grand Canal. The rooms are luxuriously comfortable, with smart robot service and multilingual support, making your stay extra cozy. The Chinese and Western restaurants offer a variety of cuisines, perfect for business meetings or family gatherings. With a high rating of 4.6, it's proven to be thoughtful service and great value. Don't miss out!

This hotel is your perfect urban retreat! Situated by the Qiantang River, just 5 minutes’ walk to the Cherry Blossom Running Track, and offering stunning night views. Rooms are stylish and cozy, featuring AI smart rooms and luxurious Elemis toiletries for a good night’s sleep. Enjoy a delicious breakfast and local Hangzhou flavors at their restaurants. Unwind at the spa or take a dip in the pool. Business travelers will appreciate the flexible meeting spaces and professional team. With its prime location near the subway and shopping malls, plus free parking, it’s a great value choice!

This hotel is the perfect blend of intelligence and luxury! Featuring fully smart rooms, every moment here is filled with technology and comfort. The hotel also boasts a huge international banquet hall, accommodating 2000 people for meetings or 100 tables for banquets, making it the top choice for business and weddings. The location is super convenient, close to the subway, just 1 minute to Hangzhou East Station and 25 minutes to the airport. With SPA massage, fitness center, bar and other diverse facilities, it's the ideal choice for both travel and business!


This hotel is the perfect choice for your family trip during Dragon Boat Festival! Located in the heart of Qianjiang CBD, just steps away from MixC and Raffles City, making shopping and dining a breeze. Rooms offer city or river views, and some even feature spacious bathtubs for ultimate relaxation. Enjoy top-notch amenities like the indoor heated pool and fitness center, plus laundry and ironing services for your convenience. With a stellar 4.8 rating, guests rave about the delicious breakfast, attentive service, and prime location that puts everything within easy reach!

This hotel is your ultimate luxury getaway, located at Wulin Square, just a short walk from West Lake, perfectly blending business and leisure. Designed by the renowned HBA, inspired by the historic West Lake Expo, every corner showcases a blend of retro and modern aesthetics. Enjoy elegant rooms, four dining options with Chinese and Western flavors, and 1800 sqm of meeting space with top-notch fitness facilities. Don’t miss the lakeview suites and stunning night views, ideal for couples or family trips. With airport transfers and other thoughtful services, immerse yourself in Hangzhou’s timeless charm!

This hotel offers breathtaking river views and is perfectly located in the heart of Binjiang's business district, just a stone's throw from the Olympic Sports Center. With a 4.9 rating, it's a top choice for both business and leisure. You'll love the executive lounge, pool, and fitness center, plus perks like 24-hour front desk and free parking. The photo-worthy interiors are perfect for your social media, and its proximity to shopping and attractions (just 10 minutes away) makes it a smart pick for any traveler.
See what other travelers say about Citizen Center Station - Exit E

My stay at Midtown Shangri-La Hangzhou was truly exceptional—far beyond my expectations. From the moment I walked in, the festive Christmas ambiance created a warm and welcoming atmosphere that instantly put me at ease. The room was immaculate, thoughtfully decorated with attention to detail, and incredibly comfortable—perfect for a relaxing getaway. Dining options were plentiful and of high quality, with breakfast and dinner both delivering excellent taste and presentation. But what truly stood out was the service. Every staff member was attentive, polite, and genuinely caring. They even surprised me with a small thoughtful gift—such a nice touch. Special mention to Mike Zhang (Zhang Xinggang), whose professionalism, kindness, and genuine warmth left a lasting impression. He made me feel seen and valued throughout my visit. Overall, the hotel excels in every aspect—location, facilities, cleanliness, and hospitality. It’s not just a place to stay; it’s an experience. I’ll definitely be coming back and highly recommend this gem to anyone visiting Hangzhou.

Staying at this hotel in the heart of Hangzhou was an absolute delight. Just a short walk from West Lake, it’s perfectly positioned for exploring the city without hassle. The room was spotlessly clean and very comfortable—bed was cozy, and I slept like a baby. Check-in was quick and friendly, with staff going the extra mile to explain all the room amenities. The 18th-floor pool and gym are fantastic—great views, well-maintained, and super convenient. Breakfast was outstanding: a wide variety of options, fresh ingredients, and attentive service. Every detail felt thoughtfully designed. This was one of the best stays I’ve had in China—excellent value, great location, and top-tier hospitality. I’d definitely come back if I ever visit Hangzhou again.

Staying at The East Hotel in Hangzhou was a fantastic experience overall. The location is very convenient—there are plenty of dining options right on the ground floor, and the subway station is just a short walk away, making it easy to explore the city. The suite was spacious, spotlessly clean, and beautifully designed with a unique theme that added character to the stay. The lobby itself is impressively large and stylish, with a modern aesthetic that sets the tone for the entire hotel. One standout feature is the self-service electric scooter rental kiosk at the entrance—perfect for travelers who want flexibility and freedom when getting around. I also want to give a special mention to Amy, who went above and beyond with her warm and attentive service—friendly, helpful, and always ready to assist. The value for money is excellent; you get a high-quality stay without breaking the bank. Definitely a place I’d recommend and return to.

Staying at Park Hyatt Hangzhou was an absolutely exceptional experience from start to finish. The location is incredibly convenient—just a short walk or quick transit ride away from major attractions and shopping districts, making it easy to explore the city without hassle. The concierge team, especially Kevin, went above and beyond with their warm, attentive service. Any request I had was handled promptly and with genuine care. My room was immaculate, spacious, and beautifully designed, with top-notch amenities and excellent attention to detail. The bedding was incredibly comfortable, and the soundproofing ensured a peaceful night’s sleep—no noise from the street or neighboring rooms. Everything felt fresh, well-maintained, and thoughtfully curated. For the quality, comfort, and service, this hotel offers outstanding value. I’d highly recommend it to anyone visiting Hangzhou, and I’ll definitely be returning when I come back.

Staying at this Shili Lili Mangota hotel truly feels like sleeping among the clouds! Perched on the top floor of Hangzhou YIN, the moment you wake up, the entire Qiantang River unfolds right before your eyes—breathtaking views that make every morning unforgettable. The rooftop infinity pool might not be swimmable in winter, but it’s perfect for stunning photos, especially during sunset when the light paints the sky in golden hues. The lounge area is beautifully designed—one side opens to the pool, while the other leads down to a charming garden connected to the ground-floor restaurant. The staircase layout has a playful, almost Squid Game-inspired vibe, making it ideal for Instagram-worthy shots. And let’s not forget the adorable pink inflatable bunny guarding the entrance—cute and photogenic! The lobby is compact but welcoming, with cozy seating and a small coffee bar nearby. The staff, especially front desk agent Xiao Xue, went above and beyond with warm, attentive service. The room was spacious and spotlessly clean. Overall, an unforgettable stay with exceptional value—definitely planning to return.

Staying at Hotel Twinkle in Hangzhou's Binjiang Olympic Sports Center was hands down one of the most memorable experiences I've had recently. From the moment I stepped into the lobby, the elegant French-inspired architecture and modern luxury set the tone perfectly—like walking into a high-end art gallery. The exterior is strikingly sophisticated, but it’s inside where the details truly shine. Every corner of the public spaces feels intentional and beautifully curated, with an artistic vibe that speaks volumes about the hotel’s attention to quality and design. The front desk staff were exceptional—my personal concierge was warm, attentive, and always smiling. Whether it was check-in or last-minute advice before checkout, their professionalism and genuine hospitality made all the difference. Dining here was another highlight. The restaurant isn’t just visually stunning—it delivers on taste too. Breakfast was fresh and thoughtfully prepared, while dinner offered a refined menu with excellent presentation. The ambiance elevated every meal into a special occasion. The fitness center and pool are well-maintained and spacious, perfect for unwinding after a long day. I especially loved soaking in the pool under the evening sky—it was peaceful and rejuvenating. One small moment stood out: I arrived late and accidentally locked my keycard inside the room. Without hesitation, the team helped me reissue a new one quickly and calmly. Their calm response and willingness to assist made me feel truly cared for. Overall, this place offers more than just a room—it offers a feeling. High-end comfort, thoughtful service, and a serene atmosphere make it a standout choice. I’ll definitely be back.

This was my first stay at a hotel right by West Lake, and every moment of the trip was flawless. From check-in to checkout, everything ran smoothly and was handled with genuine care. The staff were consistently warm and attentive—always smiling, always ready to help. The view from the room is absolutely breathtaking: directly facing West Lake, with the musical fountain just steps away. Waking up to that scenery, especially in the morning light, felt like a dream. The room itself was spotless, well-maintained, and fully equipped with modern amenities. I loved the thoughtful touches—comfortable bedding, excellent air quality, and quiet surroundings. Facilities like the gym, indoor pool, and dining options were top-notch and made the stay even more enjoyable. This place truly delivers on luxury and comfort without feeling overpriced. If you're visiting Hangzhou, this is definitely where I’d book again.

Staying at Canopy by Hilton Hangzhou West Lake was an absolute highlight of my trip. The location is unbeatable—just steps away from the serene beauty of West Lake, with views that feel like they’re straight out of a postcard. The hotel’s design stands out with its bold orange accents and modern aesthetic, creating a vibrant yet cozy atmosphere. While the rooms are on the smaller side, they’re thoughtfully laid out and incredibly comfortable. Staff were friendly, attentive, and always quick to help—genuinely warm and professional. Breakfast was a real treat: fresh, well-presented, and featuring authentic local flavors from Hangzhou. What makes this place truly special is the building itself—it’s housed in a historic structure that beautifully blends old-world charm with contemporary style. Whether you're here for sightseeing or just want to unwind in a stylish retreat, this hotel delivers an exceptional experience. A perfect mix of comfort, character, and convenience—definitely worth every penny.

Staying at Pagoda Hotel Hangzhou Binjiang was an absolute delight. The room was immaculate, with a subtle and soothing fragrance that instantly put me at ease. The minimalist design is both modern and calming, creating a perfect retreat after a busy day. Staff were professional and attentive throughout — check-in was smooth, housekeeping efficient, and special shoutouts to Xiao Shan and Xiao Yu for their warm, thoughtful service. As a returning guest from previous stays at other Jun Ting properties, I was pleasantly surprised by the complimentary room upgrade and a charming little Hangzhou fridge magnet as a keepsake — such a sweet touch! The attention to detail and genuine hospitality make this hotel stand out. Highly recommend for anyone visiting Hangzhou, and I’ll definitely be back.

I have to give this hotel a perfect score for service! During my stay, I accidentally cut my hand and asked the front desk if they had any band-aids. They immediately brought out a first-aid kit and went beyond just handing it over—they genuinely asked if I needed further help. That kind of care truly warmed my heart. The room was spotless, every item neatly arranged, down to the smallest detail. When I returned in the evening, I noticed the night light was already on, and there was a handwritten “goodnight” note with a little chocolate on the bedside table. It was such a thoughtful touch—exactly the kind of small gesture that melts away the day’s stress. This isn’t just hospitality; it’s heartfelt attention. The staff clearly cares about making guests feel seen and valued. If you’re looking for a place where service feels personal and warm, not just efficient, this is absolutely worth booking. A real gem in Hangzhou.

Absolutely fantastic experience at this hotel—definitely deserving of a 10/10! The location is unbeatable, right in the heart of the shopping district with everything just steps away. I loved how easy it was to explore the city, and the breakfast spread was incredible—huge variety of both Western and Chinese options, all fresh and delicious. But what truly stood out was the staff member Tangtang. From the moment I arrived with my luggage, they offered to carry it up to my room without being asked. They even took time to point out little details about the room that made the stay more comfortable. When checking out, they kindly asked if I needed help arranging a ride—such thoughtful, personalized service. It’s rare to find hospitality this genuine and attentive. I’ll definitely be returning next time I visit Hangzhou!

This was my first stay at a voco hotel, and I have to say it exceeded all my expectations. The location is fantastic—just a short walk from the metro station and only a few minutes away from the Qiantang River, with beautiful views nearby. From the moment I arrived, Leo made me feel welcome with warm, attentive service during check-in and even brought a delicious green bean paste dessert and yogurt in the evening—such a thoughtful touch. Parking was a breeze thanks to the spacious underground garage with two levels. The room itself was stylish, bright, and generously sized, with top-notch amenities and high-quality ELEMIS bath products. Breakfast was outstanding—huge variety, fresh ingredients, and great flavors. Everything about this stay felt polished and well thought out. I’ll definitely be back.
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