Start your Hangzhou adventure at Citizen Center Subway Station-Exit E! This bustling hub is surrounded by modern architecture and vibrant commercial areas. Just a short walk takes you to the Hangzhou Grand Theatre and Citizen Center Square, where dazzling light shows illuminate the night. Don't miss the upscale restaurants and quirky cafes nearby - even the station's artistic interior design is worth admiring during your metro ride!

This luxury hotel is nestled in the bustling CBD of Qianjiang New Town, yet offers a tranquil retreat with its modern Jiangnan courtyard design. The elegantly appointed rooms feature Le Labo 33 amenities and boast stunning night views and lake scenery. With four exquisite dining venues, including a Black Pearl two-diamond restaurant, food lovers are in for a treat. The pool and fitness center are top-notch, and the professional service team ensures a memorable stay. Perfect for both family trips and business meetings, its prime location offers easy metro access, great shopping, and endless dining and entertainment options!

This Luxury Collection Hotel by Marriott is a perfect blend of elegance and convenience along the Qiantang River. Every room features floor-to-ceiling windows with breathtaking river views, equipped with B&W speakers and Illy coffee machines. Dine with a view at Azure Chinese Restaurant for authentic Hangzhou cuisine or Jing'an Grill & Bar for Western delights. The 24-hour fitness center and infinity pool will keep you refreshed. With impeccable service from airport transfers to valet parking, it's ideal for both business and leisure. Plus, its prime location offers easy access to West Lake and the Qiantang River tidal bore – a true gem in Hangzhou!

Nestled in the heart of Qiantang New Town, this hotel is a perfect blend of luxury and convenience. Directly connected to Raffles City and just a short walk from MixC Shopping Mall, it offers easy access to shopping and cultural attractions. The rooms feature floor-to-ceiling windows with stunning views of Qiantang River and West Lake. Enjoy top-notch amenities including a pool, spa, and fitness center, along with 24-hour front desk service. With a metro station just 100 meters away, getting around is a breeze. Whether for business or leisure, this hotel promises an unforgettable stay!
See what other travelers say about Citizen Center Station - Exit E

Staying at Park Hyatt Hangzhou was an absolutely exceptional experience from start to finish. The location is incredibly convenient—just a short walk or quick transit ride away from major attractions and shopping districts, making it easy to explore the city without hassle. The concierge team, especially Kevin, went above and beyond with their warm, attentive service. Any request I had was handled promptly and with genuine care. My room was immaculate, spacious, and beautifully designed, with top-notch amenities and excellent attention to detail. The bedding was incredibly comfortable, and the soundproofing ensured a peaceful night’s sleep—no noise from the street or neighboring rooms. Everything felt fresh, well-maintained, and thoughtfully curated. For the quality, comfort, and service, this hotel offers outstanding value. I’d highly recommend it to anyone visiting Hangzhou, and I’ll definitely be returning when I come back.

I’ve seen so many posts on Xiaohongshu about this hotel, and honestly, I was a bit skeptical at first—especially with the price point. But after staying here, I’m seriously impressed. We were upgraded to a 180-degree river view room for free, and the view alone is worth every penny—watching the Qiantang River stretch out in front of you during the day or the city lights sparkle at night is unforgettable. The service was prompt and thoughtful throughout our stay. Special shoutout to Anthea at reception—friendly, efficient, and always smiling. And Jack from the Chinese restaurant went above and beyond with his warm hospitality. Everything felt personal, not just transactional. If you're looking for a luxury experience with a stunning riverside view and genuine care from staff, this place delivers. Highly recommend it.

My stay at Conrad Hangzhou was absolutely seamless from start to finish. Special shoutout to Coco and Judy— their service stood out with genuine warmth and attention to detail. From check-in to follow-up inquiries, they made me feel truly valued. The hotel’s location is a major plus—right in the heart of a vibrant shopping district, with a metro station just steps away. Whether you're here for business or leisure, getting around is effortless. I also appreciated how quickly the team responded to any requests—no delays, just efficient, friendly service. Every little thing was handled with care, making this an outstanding experience overall. Would definitely return.

The hotel is incredibly convenient, just a short walk from the Wulin Square Metro Station—perfect for getting around Hangzhou. The staff were exceptional, especially An An at the front desk. She greeted me with a warm smile, offered to carry my luggage, and took the time to explain all the hotel’s amenities in detail. She even shared personal recommendations for nearby hidden gem eateries, which made our stay feel so much more authentic and enjoyable. The housekeeping team was also very friendly and attentive, keeping everything spotless. From check-in to checkout, the service was top-notch, making this a truly memorable stay. If you're looking for a comfortable, well-located hotel with genuine hospitality, this is definitely the place to book.

Tucked away in the heart of the city, this hotel is a true sanctuary. The location is perfect—just a short walk to all the must-see spots, so you can maximize your time exploring without wasting it on transit. The staff at the front desk greeted us with warm smiles that instantly melted away any travel fatigue. The room was immaculate—so clean it almost smelled like sunshine—and every detail felt thoughtfully designed. From the plush bed to the well-stocked amenities, everything was top-notch and truly comfortable. Strolling through the serene, beautifully landscaped surroundings made me feel like time had slowed down just for me. This stay wasn’t just good—it was unforgettable. A perfect 10/10, and I’ll be back without hesitation.

This hotel is absolutely fantastic! Located on the 26th floor of Qianjiang Times Plaza, it's incredibly convenient—just a short walk from the metro and downtown attractions. Upon check-in, the front desk staff was so welcoming they upgraded me to a Premium Deluxe King room at no extra cost—huge space, very comfortable, and the best part? It comes with a washer and dryer right in the room. Even better, the complimentary toiletries include laundry detergent—such a thoughtful touch! Breakfast is served at a restaurant in the underground food plaza, where you get vouchers to pick your own dishes. There’s a wide variety of options, and everything is delicious. You can enjoy a full meal for under $20—truly great value. I’ll definitely be back!

My stay at Grand Metropark Hotel in Hangzhou exceeded all expectations! The concierge, Xiao Su, was incredibly attentive and proactive—she reached out before check-in with helpful tips and made sure everything ran smoothly during our visit. Any minor issues we had were addressed immediately and professionally, which truly made us feel valued. The hotel’s location is fantastic—just steps away from major attractions and local eateries, and public transport is super convenient. While some facilities show their age, the cleanliness and overall condition are excellent, and nothing detracted from the comfort of our stay. With such a great balance of value, service, and convenience, this hotel offers outstanding quality for the price. I’d definitely book here again on my next trip to Hangzhou.

Located just steps from Qichun Square Metro Station on Line 2, this hotel offers unbeatable convenience for exploring downtown Hangzhou or running errands. The staff went above and beyond—when I called ahead to ask if they could hold a package for me, they happily agreed. My parcel was safely received, stored, and ready for pickup upon arrival. No stress, no hassle, just smooth travel. From the moment I stepped in, everything felt welcoming and efficient. Clean rooms, great location, and exceptional service make this a standout choice. If you're visiting Hangzhou, this is definitely a top pick.

Staying at Atour X Hotel Ding'an Road Yintai West Lake Hangzhou was an absolute delight! The room was immaculately clean and fresh, immediately making me feel at home. The front desk staff were incredibly friendly and attentive—always ready to help with anything I needed. Location-wise, it’s perfect: just a short walk to West Lake, Hefang Street, and all the local hotspots. What truly stood out? Returning late at night to find a warm bowl of congee and some light snacks waiting for me. In the middle of winter, that simple gesture brought such a cozy, heartwarming feeling. The hotel also has a full laundry service with both washing and drying machines—plus, they’ll even collect your clothes when you’re out, which is seriously thoughtful. The only tiny hiccup? The TV wouldn’t turn on, and the remote seemed unresponsive. But if you don’t rely on TV, it’s not a dealbreaker—just ask the front desk for help. Overall, this place offers incredible value, comfort, and genuine hospitality. I’d happily come back in a heartbeat.

This was my first stay at this hotel, and I have to say, it exceeded all my expectations! Located just steps away from Qianjiang New City Metro Station, it’s incredibly convenient for both business and leisure travelers. I came here specifically for a work meeting, and the Wi-Fi performance was outstanding—fast, stable, and perfect for video calls without any lag. The front desk manager even personally walked me to my room to test the connection, which showed how genuinely attentive they are. They also mentioned an upcoming network upgrade, but even before that, the speed was already impressive. Bonus: my room was upgraded for free—a nice surprise! Staff were friendly, helpful, and proactive throughout my entire stay. One minor note: parking is limited and not included unless you're staying overnight. Since I didn’t stay the night, I didn’t pay, but friends who rented cars and stayed overnight had to cover the cost. Still, this doesn’t take away from the overall excellent experience. For great value, top-notch service, and reliable connectivity, I’d definitely recommend this hotel—and I’ll be back.

I always stay here whenever I visit Hangzhou—it's my go-to choice for convenience and comfort. The on-site dining on the ground floor is excellent, especially the Song Sister Fish Soup, which is silky and flavorful, and the salted egg yolk pumpkin is rich and satisfying. The room was spotless and well-maintained, with a cozy bed that made for a great night’s sleep. One thing to note: the upper floors are currently under renovation, so there can be some construction noise starting around 8 AM. If you're an early riser or don’t mind a little background sound, it’s not a big deal. But if you prefer quiet mornings and love sleeping in, you might want to request a lower-floor room. Overall, the value is outstanding, and the location is unbeatable—definitely a place I’ll return to.

Staying at Ji Hotel Hangzhou Qianjiang New City Fuxing Road was a fantastic experience. The staff went above and beyond—welcoming, attentive, and genuinely helpful. When we arrived, they even offered us hot water, which was such a thoughtful touch. Later, when I accidentally lost my breakfast voucher, the team didn’t hesitate to issue a replacement right away—no hassle at all. That kind of service really stands out. On-site, the hotel sells simple but delicious boxed meals, perfect for a quick bite. Clean rooms, comfy beds, quiet environment, and great location just steps from metro access and local eateries. Everything about this stay felt seamless and well thought out. I’ll definitely be choosing this hotel again on my next business trip to Hangzhou. Highly recommend it!
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