Start your Hangzhou adventure at Citizen Center Subway Station-Exit E! This bustling hub is surrounded by modern architecture and vibrant commercial areas. Just a short walk takes you to the Hangzhou Grand Theatre and Citizen Center Square, where dazzling light shows illuminate the night. Don't miss the upscale restaurants and quirky cafes nearby - even the station's artistic interior design is worth admiring during your metro ride!

Step into this movie-themed hotel and be transported to another era. Nestled near West Lake, this Republic-era building features a sprawling courtyard with ancient trees, bridges, and a Baroque-style villa that’s simply breathtaking. The hotel seamlessly blends film culture into every detail, with 31 movie-viewing rooms equipped with professional projection for a cinematic experience. Don’t miss the Walk of Fame and art-lit lobby, perfect for Instagram moments! Ideal for couples, families, or business trips, the hotel offers kid-friendly amenities that’ll keep the little ones entertained. A truly unique stay!

This hotel is the perfect getaway! Nestled at the foot of Leifeng Pagoda, it offers breathtaking lake views and a panoramic vista of North and South Peaks and Baochu Pagoda. With pool, kids' play area, and executive lounge, it’s ideal for families or couples. The attentive service includes airport transfers, making travel hassle-free. Rooms are spacious and clean, featuring unique designs, and you can unwind with tea in the tea house. Don’t miss the stunning garden architecture and Jiuyan Bridge night views—perfect for Instagram!

This is the perfect choice for families! Located in the West Lake Hub, just a 5-10 minute walk to the lake and near the subway station, it's super convenient! The hotel offers smoke-free floors and a children's play area, ensuring kids have a blast. Lake-view rooms provide stunning vistas, while the heated pool and state-of-the-art gym help you unwind. With diverse dining options, from buffets to authentic Hangzhou cuisine, there's something for everyone. The professional event team ensures seamless arrangements, making it ideal for both family trips and business travel!


This designer hotel in the heart of Qianjiang New District boasts a striking golden sphere design, forming a "sun and moon" spectacle with the nearby opera house. Rooms feature floor-to-ceiling windows with panoramic views of the Qiantang River or city light shows. With five diverse dining venues ranging from Cantonese to Mediterranean cuisine, culinary delights abound. Its column-free grand ballroom has hosted events like the G20 Summit, while the fitness center, pool, and spa offer relaxation. Excellent metro access and shopping options nearby make it ideal for both business and leisure.

More than a hotel, this is a chess-themed wonderland by the Qiantang River! With 54 signature rooms where every floor tells stories of ancient Chinese chess, even the corridors are art galleries. Dine on Hangzhou cuisine at the revolving rooftop restaurant facing the tidal bore spectacle, with nightly city light shows as your backdrop. Families love the kids' club and Chess Museum, while adults unwind at the spa pool. Just 8 mins to subway, steps from G20 Summit landmarks, and 12 meeting rooms for business events—a true cultural hub where luxury meets heritage!

This hotel is simply fantastic! Located right on West Lake Avenue, it offers breathtaking views of the lake, with iconic sights like Leifeng Pagoda and Broken Bridge just a glance away. The blend of French elegance and Hangzhou charm creates a unique vibe, and the rooms are beautifully decorated with cozy bedding. Kids will love the play area and pool, making it perfect for family trips. The executive lounge and café serve delicious breakfasts, and the service is impeccable. With free parking and easy metro access, getting around is a breeze. Whether for business or leisure, this hotel is a top choice!

This is truly an urban oasis! Enjoy the luxury of the executive lounge and landscaped gardens, along with a pool and kids' playground perfect for families. Rooms feature the Tianyi Bed and Hansgrohe rain showers for ultimate comfort. Don’t miss the local Hangzhou cuisine at Seasons Restaurant or the international buffet at Hawaii Cafe. With easy metro access and free parking, it’s a breeze to explore, plus you’ll love the views of Shangtang River and Chengbei Sports Park. Ideal for both business and leisure!

This hotel is the ultimate choice for an urban getaway! Nestled by the Qiantang River, it boasts stunning river views and easy access to West Lake and the Star Avenue commercial district. The top-notch facilities include an indoor heated pool, state-of-the-art fitness center, and even personal training sessions. Rooms are stylish and comfortable, featuring the Sheraton Sleep Experience for a restful night. Multiple dining options offer international cuisine, from Chinese to Western dishes, plus a modern lobby bar for relaxation. Whether for a romantic date, family trip, or business travel, this place is perfect!

Dreaming of a lakeside retreat with a touch of urban luxury? This hotel is your perfect choice! Nestled on the east bank of West Lake, it's just steps away from the vibrant Hubin commercial district, offering easy access to shopping, dining, and nightlife. The luxurious rooms and suites blend traditional Chinese elements with modern comforts, showcasing exquisite craftsmanship. Don’t miss the rooftop garden, where you can admire breathtaking views of the West Lake Music Fountain. Whether you’re unwinding in the Executive Lounge or relaxing by the indoor heated pool, this hotel promises an unforgettable stay!

Located in the heart of Hangzhou, this hotel offers stunning views of the Grand Canal and is just steps away from Wulin Square and West Lake. With over 300 luxurious rooms featuring modern furnishings and premium bedding, your stay promises ultimate comfort. Four dining options serve Cantonese, Hangzhou cuisine, and Western dishes, ensuring a delightful culinary experience. Amenities include a swimming pool, fitness center, and meeting spaces, perfect for both business and leisure travelers. Its prime location near the subway makes exploring the city effortless. An ideal choice for your Hangzhou getaway!

Nestled in the heart of Qiantang New Town, this hotel is a perfect blend of luxury and convenience. Directly connected to Raffles City and just a short walk from MixC Shopping Mall, it offers easy access to shopping and cultural attractions. The rooms feature floor-to-ceiling windows with stunning views of Qiantang River and West Lake. Enjoy top-notch amenities including a pool, spa, and fitness center, along with 24-hour front desk service. With a metro station just 100 meters away, getting around is a breeze. Whether for business or leisure, this hotel promises an unforgettable stay!

This design hotel is a hidden gem in Binjiang! Wake up to panoramic Qiantang River views through floor-to-ceiling windows, with luxurious imported bedding making you feel like sleeping on clouds. The art-filled lobby and smart rooms showcase chic aesthetics, while complimentary mini-bar and all-day dining add delightful touches. Perfectly located - just 3mins walk to metro, easily accessing West Lake and CBD. Its multi-functional spaces are a game-changer: from self-service laundry and fitness center to business facilities and kids' zone, catering to both business travelers and families. Don’t miss the free parking and 24/7 concierge for a hassle-free stay!

This hotel is a true urban oasis in Hangzhou! Located in the heart of Qianjiang CBD, it offers super convenient access to Metro Line 4 and just a 20-minute drive to Hangzhou East Station. The design blends local culture with modern flair, and the stunning river-view rooms offer breathtaking night views of the Qiantang River. Enjoy the executive lounge and family-friendly amenities, or dine in the indoor/outdoor areas while soaking in the scenery. The three-floor Japanese restaurant serves authentic cuisine, a must-try for foodies. Plus, the 1,860 sqm banquet space is perfect for any event, from business meetings to weddings!

This hotel is your ultimate luxury getaway, located at Wulin Square, just a short walk from West Lake, perfectly blending business and leisure. Designed by the renowned HBA, inspired by the historic West Lake Expo, every corner showcases a blend of retro and modern aesthetics. Enjoy elegant rooms, four dining options with Chinese and Western flavors, and 1800 sqm of meeting space with top-notch fitness facilities. Don’t miss the lakeview suites and stunning night views, ideal for couples or family trips. With airport transfers and other thoughtful services, immerse yourself in Hangzhou’s timeless charm!

This hotel is your ultimate luxury escape! Located in Hangzhou's Olympic Sports Center with direct metro access, it offers unbeatable convenience. Designed with Italian aesthetics by a world-class team, every corner is Instagram-worthy. Enjoy lavish rooms, a heated pool, and fitness center for ultimate relaxation. The executive lounge and Michelin dining take hospitality to new heights. Traveling with kids? They'll love the play area and children's club! Perfect for both business trips and family vacations, this hotel delivers exceptional service at every turn.

This hotel offers breathtaking river views and is perfectly located in the heart of Binjiang's business district, just a stone's throw from the Olympic Sports Center. With a 4.9 rating, it's a top choice for both business and leisure. You'll love the executive lounge, pool, and fitness center, plus perks like 24-hour front desk and free parking. The photo-worthy interiors are perfect for your social media, and its proximity to shopping and attractions (just 10 minutes away) makes it a smart pick for any traveler.

This hotel masterfully blends urban vibrancy with tranquil garden aesthetics, offering breathtaking night views and easy access to the subway. As a 2024上榜酒店, it lives up to its reputation with smoke-free floors for fresher air and an executive lounge/bar perfect for business or leisure. Instagrammers will love its photogenic spots, while the spa and pool provide ultimate relaxation. Enjoy the stay 5 nights, get 1 free promotion now! With complimentary parking and 24/7 front desk service, every detail is thoughtfully arranged for your comfort.

This hotel offers great value for money! Located in the Qianjiang New CBD, just a few minutes’ walk from the subway, it’s super convenient for exploring West Lake and business districts. The Southeast Asian-inspired design makes it unique, with spacious rooms and family-friendly amenities like a kids’ club. The breakfast is delicious, featuring local Hangzhou dishes and Western options. With 24-hour front desk and robot service, every detail is thoughtfully arranged. Whether for business or leisure, you’ll feel right at home here.

This urban oasis by West Lake dazzles with panoramic views just 260m away - 40% of rooms feature smart systems to enjoy the scenery without leaving your bed! The executive lounge, dubbed "West Lake First Class", combines calligraphy art with a 180-degree terrace overlooking iconic pagodas. Perfect for families with kids' amenities and stay 5-get 1 free deals, while business travelers love the multifunctional会议室 with lake views. Walk 5 mins to metro or enjoy 24/7 concierge services - your gateway between historic charm and modern convenience!
See what other travelers say about Citizen Center Station - Exit E

I absolutely loved my stay at Hangzhou West Lake Movietel! From the moment I arrived, the service was outstanding—especially from Xiao Wang at reception, who was incredibly friendly and professional. He even upgraded me to a better room at no extra cost, which was such a pleasant surprise. The room itself was spotless, beautifully designed with a creative touch, and every amenity worked perfectly. I especially appreciated the comfortable bed and modern bathroom. The hotel is quiet and serene, tucked away in a peaceful area yet still close enough to explore the nearby attractions like West Lake via public transit. It’s an ideal choice for both business trips and leisure stays. I’ll definitely be returning and recommending it to friends and colleagues.

I’ve long admired Wangzhuang, the iconic lakeside retreat near West Lake in Hangzhou, and finally had the chance to stay here during a Black Friday deal that felt like a steal. The moment I stepped in, I could tell this was something special—excellent service, top-notch dining, and an atmosphere that truly feels luxurious. The property is vast, with beautifully maintained lawns and trees. Since we visited right at peak season for maple and ginkgo foliage, the grounds were gently dusted with golden leaves, creating a magical, almost cinematic setting. Paths are clean and well-kept, making it easy to wander around for hours just taking photos and soaking in the scenery. We booked the daily 10 AM 'Wangzhuang Cruise' tour, which circles West Lake in about an hour. The boat itself is spotless, with comfortable upholstered seats, air-conditioned enclosed cabins, and panoramic glass windows that offer stunning views of both sides of the lake. I especially loved standing at the back deck to capture sweeping shots of the water and gardens—absolutely breathtaking. The highlight of the stay was the complimentary photography package. While one of the staff members from Hainan came across as rather abrupt and inflexible, the photographer, Mr. Song, and the makeup artist were incredibly kind, professional, and attentive. Their work brought out the best in our photos, and the final results were truly memorable. Overall, despite a minor hiccup, the experience exceeded expectations—this place deserves every bit of its reputation.

My stay at Midtown Shangri-La Hangzhou was truly exceptional—far beyond my expectations. From the moment I walked in, the festive Christmas ambiance created a warm and welcoming atmosphere that instantly put me at ease. The room was immaculate, thoughtfully decorated with attention to detail, and incredibly comfortable—perfect for a relaxing getaway. Dining options were plentiful and of high quality, with breakfast and dinner both delivering excellent taste and presentation. But what truly stood out was the service. Every staff member was attentive, polite, and genuinely caring. They even surprised me with a small thoughtful gift—such a nice touch. Special mention to Mike Zhang (Zhang Xinggang), whose professionalism, kindness, and genuine warmth left a lasting impression. He made me feel seen and valued throughout my visit. Overall, the hotel excels in every aspect—location, facilities, cleanliness, and hospitality. It’s not just a place to stay; it’s an experience. I’ll definitely be coming back and highly recommend this gem to anyone visiting Hangzhou.

Walking into the lobby, the massive golden sphere still delivers that wow factor—plus the Christmas decorations really set a festive mood, making it impossible not to snap a few photos. We booked three standard rooms and one river-view room, which meant quite a few details to coordinate, but our client manager was incredibly patient and helpful with every request. Special shoutout to Manager Zheng—your professionalism and warmth made all the difference! The ambiance throughout the hotel is excellent. Our river-view room faced the sports center and Hangzhou Gate directly, offering stunning views. Waking up early for breakfast, we even caught the sunrise from the dining area—pure magic. It’s true what they say: 'The early bird gets the worm'—and we definitely did! Every detail felt thoughtfully designed, from the service to the scenery. A truly memorable stay with outstanding value. I’ll be back in a heartbeat!

Staying at Hangzhou Tianyuan Grand Hotel was an unexpectedly delightful experience. The suite was generously sized with a dedicated dressing area—perfect for unpacking and relaxing. The interior design embraced authentic Chinese aesthetics, with warm wood tones and thoughtful details that created a serene, cultural atmosphere from the moment you step in. What surprised me most was the complimentary tea provided in-room—far better than expected, perfect for sipping while enjoying the view. The 26th-floor balcony offered breathtaking views of the Qiantang River, especially stunning at sunset when the sky painted in golden hues. The hotel truly celebrates the spirit of Go (Weiqi), with a strong sense of community and intellectual energy throughout. I even met young players who had just finished a match—cheered them on for their next game, which added such a personal, heartwarming touch. It’s not just a place to stay; it’s a quiet retreat where culture, nature, and mindful living come together. Highly recommended for travelers seeking both comfort and character.

Staying at Sofitel Hangzhou West Lake was hands down the best decision of my trip to Hangzhou. This luxury French-inspired property by Accor blends elegance and charm with the serene beauty of West Lake in a way that feels truly magical. The location is unbeatable—just cross the street and you’re at Yongjin Gate, with the lake just a short walk away. Within minutes, I was strolling past Leifeng Pagoda, Nan Shan Road, and Hefang Street, all within easy reach. Plus, the metro station is nearby, making it super convenient whether I wanted to explore or head out for a day trip. The rooftop garden was an absolute highlight—a panoramic 180-degree view of the lake, especially breathtaking at sunset when the water sparkled and the Chenghuangge Temple stood silhouetted against the sky. It’s a perfect spot for photos, no filter needed. The room itself was immaculate, kept clean and fresh throughout my stay. What really stood out was the complimentary tea service—real, high-quality Longjing tea from the local area, including fragrant osmanthus Longjing and Jiujiao Hongmei. Not just a bagged tea—authentic leaves, made with care. The service exceeded expectations from the moment I arrived. Staff were warm, welcoming, and efficient—front desk staff were quick and professional, while housekeeping team members greeted me with smiles in the hallway. The robot delivery system for room service was smooth and futuristic. Special shoutout to Xiao Shen, who called ahead to confirm my preferences and even followed up after check-out—such thoughtful personal touches. Dining was another standout. The breakfast at the Chaîne restaurant offered a fantastic mix of Western and Chinese options—from fresh fruit platters to hot dishes made right before your eyes. The afternoon tea on the ground floor was exquisite, with delicate pastries and a relaxed vibe. Happy hour meant non-stop refills on snacks and drinks, and the staff always had a smile and an attentive eye for detail. Every aspect—location, facilities, service, dining—was top-tier. This wasn’t just a hotel stay; it was an experience. I’ll definitely come back next time I visit Hangzhou, and I’d highly recommend this gem to anyone who wants to soak in the beauty of West Lake with a touch of Parisian flair.

Tucked away in the heart of the city, this hotel is a true sanctuary. The location is perfect—just a short walk to all the must-see spots, so you can maximize your time exploring without wasting it on transit. The staff at the front desk greeted us with warm smiles that instantly melted away any travel fatigue. The room was immaculate—so clean it almost smelled like sunshine—and every detail felt thoughtfully designed. From the plush bed to the well-stocked amenities, everything was top-notch and truly comfortable. Strolling through the serene, beautifully landscaped surroundings made me feel like time had slowed down just for me. This stay wasn’t just good—it was unforgettable. A perfect 10/10, and I’ll be back without hesitation.

Staying at Sheraton Grand Hangzhou Binjiang Hotel was an absolute delight. The location is unbeatable—just a short walk from shopping districts and public transit, making it super convenient for exploring the city. The hotel itself is beautifully designed, with a calm, modern ambiance and spacious, well-appointed rooms. I especially appreciated the exceptional service from Well, who went above and beyond to make my stay memorable. From warm greetings to thoughtful touches, it felt like home. Every detail, from the comfy bed to the quiet atmosphere, made this a perfect retreat. I’ll definitely choose this hotel again on my next visit to Hangzhou—and I’d highly recommend it to anyone looking for comfort, convenience, and genuine hospitality.

This was my first stay at a hotel right by West Lake, and every moment of the trip was flawless. From check-in to checkout, everything ran smoothly and was handled with genuine care. The staff were consistently warm and attentive—always smiling, always ready to help. The view from the room is absolutely breathtaking: directly facing West Lake, with the musical fountain just steps away. Waking up to that scenery, especially in the morning light, felt like a dream. The room itself was spotless, well-maintained, and fully equipped with modern amenities. I loved the thoughtful touches—comfortable bedding, excellent air quality, and quiet surroundings. Facilities like the gym, indoor pool, and dining options were top-notch and made the stay even more enjoyable. This place truly delivers on luxury and comfort without feeling overpriced. If you're visiting Hangzhou, this is definitely where I’d book again.

This hotel truly exceeded my expectations! The location is perfect—just a short walk from major attractions like West Lake and bustling shopping areas, making it ideal for both business trips and sightseeing. The entire property feels clean, well-maintained, and thoughtfully designed with a modern minimalist touch that creates a calm and inviting atmosphere. My room was bright, spacious, and impeccably tidy—everything you’d want for a relaxing stay. The staff went above and beyond: friendly, professional, and always smiling, making me feel welcome from the moment I arrived. They even offered helpful local tips and assisted with luggage without being asked. From check-in to check-out, every detail was handled with care. This isn’t just a place to sleep—it’s an experience. I’ll definitely be returning and recommending it to friends and colleagues.

My stay at Conrad Hangzhou was absolutely seamless from start to finish. Special shoutout to Coco and Judy— their service stood out with genuine warmth and attention to detail. From check-in to follow-up inquiries, they made me feel truly valued. The hotel’s location is a major plus—right in the heart of a vibrant shopping district, with a metro station just steps away. Whether you're here for business or leisure, getting around is effortless. I also appreciated how quickly the team responded to any requests—no delays, just efficient, friendly service. Every little thing was handled with care, making this an outstanding experience overall. Would definitely return.

Staying at Pagoda Hotel Hangzhou Binjiang was an absolute delight. The room was immaculate, with a subtle and soothing fragrance that instantly put me at ease. The minimalist design is both modern and calming, creating a perfect retreat after a busy day. Staff were professional and attentive throughout — check-in was smooth, housekeeping efficient, and special shoutouts to Xiao Shan and Xiao Yu for their warm, thoughtful service. As a returning guest from previous stays at other Jun Ting properties, I was pleasantly surprised by the complimentary room upgrade and a charming little Hangzhou fridge magnet as a keepsake — such a sweet touch! The attention to detail and genuine hospitality make this hotel stand out. Highly recommend for anyone visiting Hangzhou, and I’ll definitely be back.
Explore more amazing destinations