Start your Hangzhou adventure at Citizen Center Subway Station-Exit E! This bustling hub is surrounded by modern architecture and vibrant commercial areas. Just a short walk takes you to the Hangzhou Grand Theatre and Citizen Center Square, where dazzling light shows illuminate the night. Don't miss the upscale restaurants and quirky cafes nearby - even the station's artistic interior design is worth admiring during your metro ride!

Step into this movie-themed hotel and be transported to another era. Nestled near West Lake, this Republic-era building features a sprawling courtyard with ancient trees, bridges, and a Baroque-style villa that’s simply breathtaking. The hotel seamlessly blends film culture into every detail, with 31 movie-viewing rooms equipped with professional projection for a cinematic experience. Don’t miss the Walk of Fame and art-lit lobby, perfect for Instagram moments! Ideal for couples, families, or business trips, the hotel offers kid-friendly amenities that’ll keep the little ones entertained. A truly unique stay!

This hotel is the perfect getaway! Nestled at the foot of Leifeng Pagoda, it offers breathtaking lake views and a panoramic vista of North and South Peaks and Baochu Pagoda. With pool, kids' play area, and executive lounge, it’s ideal for families or couples. The attentive service includes airport transfers, making travel hassle-free. Rooms are spacious and clean, featuring unique designs, and you can unwind with tea in the tea house. Don’t miss the stunning garden architecture and Jiuyan Bridge night views—perfect for Instagram!

Nestled by the picturesque West Lake, this hotel blends luxury with homely comfort—think 50sqm rooms featuring balcony views and classic European-style beds perfect for families and business travelers alike. Kids will love the playground and pool, while professionals appreciate the fully-equipped meeting spaces. The highlight? A global culinary journey from Thai spices to Hangzhou delicacies, all under one roof! With 24/7 front desk, airport transfers, and even a botanical café, every detail is designed for seamless stays. Don’t miss this unforgettable escape where hospitality meets elegance!

This hotel is a delightful surprise! Located at the heart of Wulin & Hubin twin business districts, it offers easy access to West Lake and the Grand Canal. The smart cloud technology enhances your stay with convenience and comfort. Rooms feature Hangzhou silk and Egyptian cotton, along with a complimentary minibar and snacks for a cozy touch. The 16㎡ dry-wet separated bathroom with a rainforest shower is pure luxury! Kids will love the children's play area and family cinema. Enjoy a breakfast feast with freshly prepared European, Asian, and local Hangzhou delicacies—truly an unforgettable experience!

This designer hotel in the heart of Qianjiang New District boasts a striking golden sphere design, forming a "sun and moon" spectacle with the nearby opera house. Rooms feature floor-to-ceiling windows with panoramic views of the Qiantang River or city light shows. With five diverse dining venues ranging from Cantonese to Mediterranean cuisine, culinary delights abound. Its column-free grand ballroom has hosted events like the G20 Summit, while the fitness center, pool, and spa offer relaxation. Excellent metro access and shopping options nearby make it ideal for both business and leisure.

More than a hotel, this is a chess-themed wonderland by the Qiantang River! With 54 signature rooms where every floor tells stories of ancient Chinese chess, even the corridors are art galleries. Dine on Hangzhou cuisine at the revolving rooftop restaurant facing the tidal bore spectacle, with nightly city light shows as your backdrop. Families love the kids' club and Chess Museum, while adults unwind at the spa pool. Just 8 mins to subway, steps from G20 Summit landmarks, and 12 meeting rooms for business events—a true cultural hub where luxury meets heritage!


This hotel is a hidden gem in Hangzhou! Located by the Qiantang River, you can enjoy stunning river views right from your window and take leisurely walks along the urban platform. It's just a 20-minute drive to attractions like West Lake and Six Harmonies Pagoda. Designed by British firm ATKINS, it seamlessly blends tradition with modernity, offering both grandeur and elegance. Rooms range from 60 to 315 sqm, perfect for unwinding with serene river views or witnessing the Qiantang River tidal bore. With multiple dining options, excellent service, and top-notch facilities, it's ideal for business trips, romantic getaways, and family vacations!

This hotel is perfect for both business trips and family vacations! Located by the West Lake, it offers unbeatable convenience with nearby metro access and shopping districts, plus valet parking and 24-hour front desk service. The design blends Eastern and Western styles, featuring an elegant lobby and cozy rooms with free WiFi. Enjoy diverse cuisines at its celebrity-chef restaurants, or unwind at the outdoor pool and spa. With G20 Summit hosting experience, it guarantees top-notch service for meetings or leisure stays!

This hotel boasts an unbeatable location just steps away from West Lake, with stunning night views! Perfect for both business and family trips, featuring a kids' playground and multilingual services to keep the little ones entertained. Choose from various rooms, including lake-view suites that offer a romantic panorama of the lake. Dine at the rooftop restaurant savoring authentic Hangzhou cuisine while enjoying the scenic lake view—truly poetic! With 24-hour front desk and free parking, convenience is guaranteed!

This hotel boasts a prime location near West Lake and Baoshi Mountain, seamlessly connected to Wulin and Hubin business districts, with easy access to subway stations. The modern yet classic decor features a stunning light water curtain in the glass-walled lobby, offering breathtaking views through floor-to-ceiling windows. Room options range from standard to LOFT suites, and as a National Five-Diamond Restaurant, it excels in Hangzhou cuisine, perfect for business dinners or friend gatherings. Amenities include a kids' play area, fitness center, and multi-function halls, along with 24-hour front desk and free parking, ensuring a seamless stay!

This hotel boasts a prime location just steps away from the West Lake UNESCO site, surrounded by shopping malls, restaurants, and entertainment venues for ultimate convenience. The thoughtfully designed rooms feature Serta mattresses for restful sleep, along with Dyson hairdryers and Nespresso machines for added comfort. Don't miss the 'Canopy Central' bar & restaurant serving delicious food all day, with evening DJ performances and craft cocktails for a vibrant atmosphere. Families love the kid-friendly menus and amenities, making it a top choice for travelers. The 24-hour front desk and free parking add to the hassle-free experience!

This hotel is a perfect urban oasis with direct metro access—minutes to West Lake and Grand Canal. Its award-winning design blends luxury with smart features like floor-to-ceiling windows and UV-sanitized amenities. Families love the playzone and kid-friendly services, while business travelers appreciate the executive floors and 24/7 laundry. Unique touches: robot butlers, bike rentals, and even fishing permits! With soundproof rooms and ergonomic beds, it’s your home away from home in Hangzhou.

This hotel is perfect for both business trips and family vacations! Located in the heart of Qiantang Century City, it offers stunning views of the Qiantang River and easy access to the subway. The hotel boasts executive floors, non-smoking rooms, and 24-hour front desk, along with thoughtful amenities like robot service and dry cleaning. Spacious rooms range from 42 to 180 square meters, all equipped with modern comforts. Chinese and Western restaurants serve global cuisines, while the lobby lounge features a classic ambiance and sky garden—perfect for relaxing. With its professional team and top-notch facilities, it’s ideal for both meetings and getaways.

Travel is not just about the destination, but also about the experience. This hotel is conveniently located next to Hangzhou East Railway Station, with easy access to Metro Lines 1, 4, and 6, making it a breeze to explore the city. Featuring 11 multifunctional meeting rooms and a 520 sqm pillar-free banquet hall, it’s perfect for both business trips and romantic weddings. The rooms are stylishly designed with cozy bedding, some offering stunning lake views for a restful stay. Robot service and 24-hour front desk ensure a seamless experience. With dining and shopping options nearby, it’s the ideal choice for business and leisure travelers alike!

This hotel is the perfect blend of intelligence and luxury! Featuring fully smart rooms, every moment here is filled with technology and comfort. The hotel also boasts a huge international banquet hall, accommodating 2000 people for meetings or 100 tables for banquets, making it the top choice for business and weddings. The location is super convenient, close to the subway, just 1 minute to Hangzhou East Station and 25 minutes to the airport. With SPA massage, fitness center, bar and other diverse facilities, it's the ideal choice for both travel and business!

Tucked away in Hangzhou's Shangcheng District, this all-suite boutique hotel blends 1930s charm with modern luxury. Its stone-gate alleys, Western-style villas, and colonial houses are pure Instagram gold! With a multi-function hall, wine cellar, and tearoom, it caters to both business and leisure. Spacious bathtubs and premium bedding ensure relaxation, while its prime location near subways and shopping makes it ideal for couples or business trips. Impeccable service and strict pandemic measures earned its title as a trendy gem!

This hotel is the perfect blend of business and leisure! Located in the heart of Qianjiang New Town, rooms offer stunning views of the Qiantang River. Whether you're staying in the executive floors or family-friendly rooms, the facilities are top-notch, including a pool and fitness center, perfect for both business travelers and families. Close to the subway, it's super convenient to get around, and at night, you can enjoy the Jiuyan Bridge night view, a dream for photos! Plus, there's a stay 5 nights, get 1 free promotion—don't miss out!

Nestled at the foot of Yuhuang Mountain, this luxury garden villa offers a perfect blend of nature and culture, with the West Lake to the north and the Qiantang River to the south. Featuring Cantonese cuisine and seafood delicacies, the hotel is inspired by Song Dynasty aesthetics, offering spaces for fragrance blending, guqin playing, and flower appreciation. Ideal for mountain retreats, eco-tourism, weddings, or meetings, it boasts a 4.8 rating and proximity to the subway, making it a top choice for your Hangzhou stay.

A hidden gem by West Lake! This hotel is nestled in the hub of Hubin Pedestrian Street, just a 2-minute walk to the iconic lake. Immerse yourself in the elegant Song Dynasty ambiance, complete with a Hangzhou-themed library and café in the lobby – perfect for culture lovers! Packed with family-friendly perks like a kids’ play zone, 24/7 front desk, and even robot service, it’s a seamless stay. The staff are warm, nearby eateries are endless, and the subway is steps away. Ideal for family trips or business stays – every detail shines!
See what other travelers say about Citizen Center Station - Exit E

I absolutely loved my stay at Hangzhou West Lake Movietel! From the moment I arrived, the service was outstanding—especially from Xiao Wang at reception, who was incredibly friendly and professional. He even upgraded me to a better room at no extra cost, which was such a pleasant surprise. The room itself was spotless, beautifully designed with a creative touch, and every amenity worked perfectly. I especially appreciated the comfortable bed and modern bathroom. The hotel is quiet and serene, tucked away in a peaceful area yet still close enough to explore the nearby attractions like West Lake via public transit. It’s an ideal choice for both business trips and leisure stays. I’ll definitely be returning and recommending it to friends and colleagues.

I’ve long admired Wangzhuang, the iconic lakeside retreat near West Lake in Hangzhou, and finally had the chance to stay here during a Black Friday deal that felt like a steal. The moment I stepped in, I could tell this was something special—excellent service, top-notch dining, and an atmosphere that truly feels luxurious. The property is vast, with beautifully maintained lawns and trees. Since we visited right at peak season for maple and ginkgo foliage, the grounds were gently dusted with golden leaves, creating a magical, almost cinematic setting. Paths are clean and well-kept, making it easy to wander around for hours just taking photos and soaking in the scenery. We booked the daily 10 AM 'Wangzhuang Cruise' tour, which circles West Lake in about an hour. The boat itself is spotless, with comfortable upholstered seats, air-conditioned enclosed cabins, and panoramic glass windows that offer stunning views of both sides of the lake. I especially loved standing at the back deck to capture sweeping shots of the water and gardens—absolutely breathtaking. The highlight of the stay was the complimentary photography package. While one of the staff members from Hainan came across as rather abrupt and inflexible, the photographer, Mr. Song, and the makeup artist were incredibly kind, professional, and attentive. Their work brought out the best in our photos, and the final results were truly memorable. Overall, despite a minor hiccup, the experience exceeded expectations—this place deserves every bit of its reputation.

I was a bit nervous before my trip after reading so many reviews, and originally planned to book two rooms—luckily, I only ended up securing one. Still, I decided to give it a try and called the reservations team. I was connected with Miss Shao Linyang, who was incredibly helpful. Even though we couldn’t secure an additional room, she followed up promptly and made sure every step was communicated clearly. To my surprise, she upgraded my room and even left fresh fruit upon arrival. When I mentioned I’d be traveling with a child, she proactively arranged kid-friendly amenities, and the room came equipped with a mini-bar—thoughtful touches that really stood out. As a long-standing five-star property, the service level is consistently excellent. The location is unbeatable—right next to Wulin Night Market, and just a 10-minute walk to West Lake. On days when traffic restrictions made taxis hard to find, walking became the easiest option. Breakfast was generous in both variety and quality. Overall, this stay exceeded my expectations. A special thank you to Miss Shao for her professionalism and warm hospitality—it truly made all the difference.

Staying at The East Hotel in Hangzhou was a fantastic experience overall. The location is very convenient—there are plenty of dining options right on the ground floor, and the subway station is just a short walk away, making it easy to explore the city. The suite was spacious, spotlessly clean, and beautifully designed with a unique theme that added character to the stay. The lobby itself is impressively large and stylish, with a modern aesthetic that sets the tone for the entire hotel. One standout feature is the self-service electric scooter rental kiosk at the entrance—perfect for travelers who want flexibility and freedom when getting around. I also want to give a special mention to Amy, who went above and beyond with her warm and attentive service—friendly, helpful, and always ready to assist. The value for money is excellent; you get a high-quality stay without breaking the bank. Definitely a place I’d recommend and return to.

Walking into the lobby, the massive golden sphere still delivers that wow factor—plus the Christmas decorations really set a festive mood, making it impossible not to snap a few photos. We booked three standard rooms and one river-view room, which meant quite a few details to coordinate, but our client manager was incredibly patient and helpful with every request. Special shoutout to Manager Zheng—your professionalism and warmth made all the difference! The ambiance throughout the hotel is excellent. Our river-view room faced the sports center and Hangzhou Gate directly, offering stunning views. Waking up early for breakfast, we even caught the sunrise from the dining area—pure magic. It’s true what they say: 'The early bird gets the worm'—and we definitely did! Every detail felt thoughtfully designed, from the service to the scenery. A truly memorable stay with outstanding value. I’ll be back in a heartbeat!

Staying at Hangzhou Tianyuan Grand Hotel was an unexpectedly delightful experience. The suite was generously sized with a dedicated dressing area—perfect for unpacking and relaxing. The interior design embraced authentic Chinese aesthetics, with warm wood tones and thoughtful details that created a serene, cultural atmosphere from the moment you step in. What surprised me most was the complimentary tea provided in-room—far better than expected, perfect for sipping while enjoying the view. The 26th-floor balcony offered breathtaking views of the Qiantang River, especially stunning at sunset when the sky painted in golden hues. The hotel truly celebrates the spirit of Go (Weiqi), with a strong sense of community and intellectual energy throughout. I even met young players who had just finished a match—cheered them on for their next game, which added such a personal, heartwarming touch. It’s not just a place to stay; it’s a quiet retreat where culture, nature, and mindful living come together. Highly recommended for travelers seeking both comfort and character.

I was on a business trip to Hangzhou and ended up booking this hotel on a whim—what a pleasant surprise! From the moment I arrived, everything felt exceptional. The breakfast buffet was incredibly generous with fresh, diverse options, including some local favorites that were absolutely delicious. Even better, they included two days of complimentary afternoon tea—a real bonus for a comfortable stay. My room had a private balcony facing the grand lotus pond, so waking up to serene views of the water and greenery was pure bliss. The interior design is unique and thoughtfully done, with a modern yet cozy vibe. Special thanks to Angel, the front desk staff, who went above and beyond with her warm, attentive service—always ready to help with anything. This place truly stands out in terms of value and hospitality. I’ll definitely be choosing this hotel again next time I visit Hangzhou, and I’d highly recommend it to anyone looking for a memorable stay.

My stay at Grand Metropark Hotel in Hangzhou exceeded all expectations! The concierge, Xiao Su, was incredibly attentive and proactive—she reached out before check-in with helpful tips and made sure everything ran smoothly during our visit. Any minor issues we had were addressed immediately and professionally, which truly made us feel valued. The hotel’s location is fantastic—just steps away from major attractions and local eateries, and public transport is super convenient. While some facilities show their age, the cleanliness and overall condition are excellent, and nothing detracted from the comfort of our stay. With such a great balance of value, service, and convenience, this hotel offers outstanding quality for the price. I’d definitely book here again on my next trip to Hangzhou.

We stayed at Lakeview Hotel Hangzhou during the New Year holiday with our family, and it was an absolutely wonderful experience. The hotel offers incredible value for money—so much more than we expected. Our hostess, Miss Yu Ying, went above and beyond with her warm and attentive service. We were greeted with fresh welcome fruits, complimentary toiletries for our child, and a little New Year gift—a sweet touch that made us feel truly special. The room was spotless, spacious, and featured a massive 2.4-meter bed—perfect for families with kids. Best of all, the location is unbeatable: right next to West Lake, with easy access to public transit and major attractions. Whether you're here for sightseeing or just relaxing, this hotel delivers on every level. Highly recommended—I’ll definitely be coming back.

Staying at Zhejiang Great Hall of the People Hotel was an absolute delight. The room was incredibly comfortable and spotlessly clean, with thoughtful touches like handwritten notes left by staff during each housekeeping visit—small details that made a big difference. On our first evening, we were greeted with a warm welcome pack: fresh milk and a small snack delivered to the room, which added such a personal touch. Water bottles were refilled promptly and consistently, no need to worry about staying hydrated. Best of all, the hotel’s location is unbeatable—just a 10-minute walk to the West Lake boat dock, making exploring the scenic area super convenient. The service team truly goes above and beyond, showing genuine care and attention to detail throughout our stay. This place offers exceptional value and a memorable experience—highly recommend for anyone visiting Hangzhou.

Staying at Canopy by Hilton Hangzhou West Lake was an absolute highlight of my trip. The location is unbeatable—just steps away from the serene beauty of West Lake, with views that feel like they’re straight out of a postcard. The hotel’s design stands out with its bold orange accents and modern aesthetic, creating a vibrant yet cozy atmosphere. While the rooms are on the smaller side, they’re thoughtfully laid out and incredibly comfortable. Staff were friendly, attentive, and always quick to help—genuinely warm and professional. Breakfast was a real treat: fresh, well-presented, and featuring authentic local flavors from Hangzhou. What makes this place truly special is the building itself—it’s housed in a historic structure that beautifully blends old-world charm with contemporary style. Whether you're here for sightseeing or just want to unwind in a stylish retreat, this hotel delivers an exceptional experience. A perfect mix of comfort, character, and convenience—definitely worth every penny.

The hotel is incredibly convenient, just a short walk from the Wulin Square Metro Station—perfect for getting around Hangzhou. The staff were exceptional, especially An An at the front desk. She greeted me with a warm smile, offered to carry my luggage, and took the time to explain all the hotel’s amenities in detail. She even shared personal recommendations for nearby hidden gem eateries, which made our stay feel so much more authentic and enjoyable. The housekeeping team was also very friendly and attentive, keeping everything spotless. From check-in to checkout, the service was top-notch, making this a truly memorable stay. If you're looking for a comfortable, well-located hotel with genuine hospitality, this is definitely the place to book.
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