Start your Hangzhou adventure at Citizen Center Subway Station-Exit E! This bustling hub is surrounded by modern architecture and vibrant commercial areas. Just a short walk takes you to the Hangzhou Grand Theatre and Citizen Center Square, where dazzling light shows illuminate the night. Don't miss the upscale restaurants and quirky cafes nearby - even the station's artistic interior design is worth admiring during your metro ride!


This hotel is a hidden gem by West Lake! With a prime location just across the street from the Lakeside Pedestrian Street, you’re steps away from attractions like the West Lake Music Fountain, Wulin Night Market, and HUBIN IN77. The hotel offers family-friendly amenities, including a kids’ play area, laundry service, and 24-hour front desk, plus free parking—perfect for both family trips and business travel. The rooms are clean and cozy, some with stunning canal views, making your stay even more magical. With excellent service and great value, it’s the ideal choice for your Hangzhou adventure!

This hotel boasts an unbeatable location—just a 3-minute walk to West Lake and close to the metro station, making it super convenient for exploring the city. With 24-hour front desk, self-service laundry, and free parking, plus a kids' play area, it’s perfect for families. The rooms are clean and cozy, and the staff, especially the front desk, are warm and welcoming. Nearby, you’ll find Wulin Road Fashion Street and Lakeside Shopping Mall, with endless dining and shopping options. Whether for leisure or business, this is your ideal stay in Hangzhou!

Nestled in the heart of Hangzhou, this boutique hotel offers the perfect blend of old-world charm and modern convenience. Just steps away from West Lake and the historic Hefang Street, you can easily explore centuries-old shops and local delicacies. Enjoy the stunning night views of Jiuyan Bridge while savoring the authentic Jiangnan atmosphere. The hotel features 24-hour front desk, free parking, and self-service laundry, along with a friendly staff ready to assist you. Whether traveling with family or for a romantic getaway, this is your ideal home away from home!
See what other travelers say about Citizen Center Station - Exit E

Staying at Yitel Premium Hangzhou West Lake Lakeside was an absolute delight. The location is unbeatable—right next to the metro station, making it super easy to explore the city and reach iconic spots like West Lake and the pedestrian street. The room was immaculately clean, with excellent hygiene standards that made me feel comfortable throughout my stay. I especially loved the morning tea and evening herbal tea DIY experience—so creative and thoughtfully curated! There were plenty of options, each with a smooth, soothing taste. It’s a great way to unwind and even take a little piece of the hotel home as a souvenir. The complimentary kids’ breakfast was a real highlight—abundant choices, delicious flavors, and perfect for families. The staff went above and beyond, even giving us a small gift before check-out. That kind of thoughtful touch really made the stay memorable. Overall, this place offers incredible value and a warm, welcoming atmosphere. I’ll definitely be back.

Staying at this Homeinn Selected Hotel was a fantastic experience. Located right in the heart of Hangzhou, it's incredibly convenient for exploring the city—just steps away from West Lake and the vibrant Wulin Night Market. I took a walk to Broken Bridge and even climbed Bao-shi Hill, and the rainy day view of West Lake was absolutely magical—so peaceful and romantic. The hotel offers a well-equipped laundry room with dryers and irons, which made packing and travel much easier. Free parking is a big plus for those arriving by car. Staff are friendly and always greet guests with a warm smile—such a nice touch. Breakfast was plentiful and varied, with both Western and local options that satisfied my appetite. The room itself was spacious, spotless, and the bedding was super comfortable. Everything about this stay felt thoughtfully designed. If you're visiting Hangzhou, this hotel is definitely worth considering—it’s a perfect balance of comfort, convenience, and value.

My stay at Homeinn Plus Hotel (Hangzhou West Lake Lakeside Wushan Square Hefang Street) was absolutely excellent. The location is unbeatable—just a short walk to Hefang Street and Wushan Square, with easy access to West Lake. There are countless dining options nearby, so meal choices were never an issue. The room was spotless, well-maintained, and incredibly comfortable with fresh linens and no unpleasant odors. Noise insulation was surprisingly good, allowing for a peaceful night’s sleep. Housekeeping was prompt and thorough, which made me feel confident about hygiene standards. The front desk staff stood out—friendly, efficient, and genuinely helpful. They guided me through local attractions and transit options with great care. Overall, the value for money is outstanding. I’d definitely book here again on my next trip to Hangzhou.

The hotel is incredibly convenient, just a short walk from the Wulin Square Metro Station—perfect for getting around Hangzhou. The staff were exceptional, especially An An at the front desk. She greeted me with a warm smile, offered to carry my luggage, and took the time to explain all the hotel’s amenities in detail. She even shared personal recommendations for nearby hidden gem eateries, which made our stay feel so much more authentic and enjoyable. The housekeeping team was also very friendly and attentive, keeping everything spotless. From check-in to checkout, the service was top-notch, making this a truly memorable stay. If you're looking for a comfortable, well-located hotel with genuine hospitality, this is definitely the place to book.

Tucked away in the heart of the city, this hotel is a true sanctuary. The location is perfect—just a short walk to all the must-see spots, so you can maximize your time exploring without wasting it on transit. The staff at the front desk greeted us with warm smiles that instantly melted away any travel fatigue. The room was immaculate—so clean it almost smelled like sunshine—and every detail felt thoughtfully designed. From the plush bed to the well-stocked amenities, everything was top-notch and truly comfortable. Strolling through the serene, beautifully landscaped surroundings made me feel like time had slowed down just for me. This stay wasn’t just good—it was unforgettable. A perfect 10/10, and I’ll be back without hesitation.

This hotel is absolutely fantastic! Located on the 26th floor of Qianjiang Times Plaza, it's incredibly convenient—just a short walk from the metro and downtown attractions. Upon check-in, the front desk staff was so welcoming they upgraded me to a Premium Deluxe King room at no extra cost—huge space, very comfortable, and the best part? It comes with a washer and dryer right in the room. Even better, the complimentary toiletries include laundry detergent—such a thoughtful touch! Breakfast is served at a restaurant in the underground food plaza, where you get vouchers to pick your own dishes. There’s a wide variety of options, and everything is delicious. You can enjoy a full meal for under $20—truly great value. I’ll definitely be back!

My stay at Grand Metropark Hotel in Hangzhou exceeded all expectations! The concierge, Xiao Su, was incredibly attentive and proactive—she reached out before check-in with helpful tips and made sure everything ran smoothly during our visit. Any minor issues we had were addressed immediately and professionally, which truly made us feel valued. The hotel’s location is fantastic—just steps away from major attractions and local eateries, and public transport is super convenient. While some facilities show their age, the cleanliness and overall condition are excellent, and nothing detracted from the comfort of our stay. With such a great balance of value, service, and convenience, this hotel offers outstanding quality for the price. I’d definitely book here again on my next trip to Hangzhou.

Located just steps from Qichun Square Metro Station on Line 2, this hotel offers unbeatable convenience for exploring downtown Hangzhou or running errands. The staff went above and beyond—when I called ahead to ask if they could hold a package for me, they happily agreed. My parcel was safely received, stored, and ready for pickup upon arrival. No stress, no hassle, just smooth travel. From the moment I stepped in, everything felt welcoming and efficient. Clean rooms, great location, and exceptional service make this a standout choice. If you're visiting Hangzhou, this is definitely a top pick.

Staying at Atour X Hotel Ding'an Road Yintai West Lake Hangzhou was an absolute delight! The room was immaculately clean and fresh, immediately making me feel at home. The front desk staff were incredibly friendly and attentive—always ready to help with anything I needed. Location-wise, it’s perfect: just a short walk to West Lake, Hefang Street, and all the local hotspots. What truly stood out? Returning late at night to find a warm bowl of congee and some light snacks waiting for me. In the middle of winter, that simple gesture brought such a cozy, heartwarming feeling. The hotel also has a full laundry service with both washing and drying machines—plus, they’ll even collect your clothes when you’re out, which is seriously thoughtful. The only tiny hiccup? The TV wouldn’t turn on, and the remote seemed unresponsive. But if you don’t rely on TV, it’s not a dealbreaker—just ask the front desk for help. Overall, this place offers incredible value, comfort, and genuine hospitality. I’d happily come back in a heartbeat.

This was my first stay at this hotel, and I have to say, it exceeded all my expectations! Located just steps away from Qianjiang New City Metro Station, it’s incredibly convenient for both business and leisure travelers. I came here specifically for a work meeting, and the Wi-Fi performance was outstanding—fast, stable, and perfect for video calls without any lag. The front desk manager even personally walked me to my room to test the connection, which showed how genuinely attentive they are. They also mentioned an upcoming network upgrade, but even before that, the speed was already impressive. Bonus: my room was upgraded for free—a nice surprise! Staff were friendly, helpful, and proactive throughout my entire stay. One minor note: parking is limited and not included unless you're staying overnight. Since I didn’t stay the night, I didn’t pay, but friends who rented cars and stayed overnight had to cover the cost. Still, this doesn’t take away from the overall excellent experience. For great value, top-notch service, and reliable connectivity, I’d definitely recommend this hotel—and I’ll be back.

I always stay here whenever I visit Hangzhou—it's my go-to choice for convenience and comfort. The on-site dining on the ground floor is excellent, especially the Song Sister Fish Soup, which is silky and flavorful, and the salted egg yolk pumpkin is rich and satisfying. The room was spotless and well-maintained, with a cozy bed that made for a great night’s sleep. One thing to note: the upper floors are currently under renovation, so there can be some construction noise starting around 8 AM. If you're an early riser or don’t mind a little background sound, it’s not a big deal. But if you prefer quiet mornings and love sleeping in, you might want to request a lower-floor room. Overall, the value is outstanding, and the location is unbeatable—definitely a place I’ll return to.

Staying at Ji Hotel Hangzhou Qianjiang New City Fuxing Road was a fantastic experience. The staff went above and beyond—welcoming, attentive, and genuinely helpful. When we arrived, they even offered us hot water, which was such a thoughtful touch. Later, when I accidentally lost my breakfast voucher, the team didn’t hesitate to issue a replacement right away—no hassle at all. That kind of service really stands out. On-site, the hotel sells simple but delicious boxed meals, perfect for a quick bite. Clean rooms, comfy beds, quiet environment, and great location just steps from metro access and local eateries. Everything about this stay felt seamless and well thought out. I’ll definitely be choosing this hotel again on my next business trip to Hangzhou. Highly recommend it!
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