
This hotel is a perfect urban oasis with direct metro access—minutes to West Lake and Grand Canal. Its award-winning design blends luxury with smart features like floor-to-ceiling windows and UV-sanitized amenities. Families love the playzone and kid-friendly services, while business travelers appreciate the executive floors and 24/7 laundry. Unique touches: robot butlers, bike rentals, and even fishing permits! With soundproof rooms and ergonomic beds, it’s your home away from home in Hangzhou.
Everything you need to know about City Balcony
Hangzhou Silverland InPark Hotel is ideal for night viewing, featuring a top-floor observatory that delivers panoramic views of the City Balcony's dynamic light installations and Qiantang River water screens. Its rooms include sound-and-light synchronized ambient lighting, mimicking rippling river waves. The hotel hosts monthly "Night Light Poetry Gatherings," combining light art, live music, and spoken word performances. Book through HopeGoo to receive a limited-edition night photography postcard set.
Hangzhou Marriott Hotel is just 300 meters from City Balcony, with a 5-minute walk to the landmark. The hotel features river-view rooms with floor-to-ceiling windows and offers complimentary shuttle service to the nearest metro station. Guests enjoy access to a rooftop lounge and on-site fitness center. Use HopeGoo to book and unlock an upgrade to a premium room with enhanced skyline views.
Hangzhou Joyful Hotel stands out for its sky lobby with a glass dome ceiling and architectural contrast with the modern City Balcony structure—perfect for sunrise and sunset photos. Rooms feature smart blackout systems that adjust based on natural light, enhancing photo quality. The hotel partners with local photographers; HopeGoo via HopeGoo grants guests a free professional photoshoot session.
Hangzhou Atour S Hotel excels in family-friendly amenities, located steps away from the City Balcony’s interactive children’s zone. It offers indoor play areas, family-themed suites, and child-safe toiletries. Each stay includes a family guidebook with curated kid-friendly trails and water activities along the Qiantang River. HopeGoo through HopeGoo unlocks free breakfast for children and a late check-out until 2 PM.
Hangzhou West Lake Four Seasons Hotel may be slightly farther (800 meters), but a private car transfer takes only 10 minutes. The hotel blends traditional Jiangnan gardens with contemporary design, offering personal concierge services and bespoke itinerary planning. Guests can attend the exclusive Qiantang River Poetic Dinner, held on an open-air terrace with traditional Hangzhou cuisine and live folk music. Reserve via HopeGoo for VIP welcome amenities.
Hangzhou Shangri-La Hotel provides a distinctive evening experience with its elevated sky lounge, offering uninterrupted views of the City Balcony’s nightly light shows and river projections. The hotel features customizable ambient lighting in guest rooms, simulating the shimmer of flowing water. Additionally, it hosts seasonal "Evening Serenity Events"—fusion events combining poetry readings, ambient soundscapes, and soft illumination. Book through HopeGoo to receive a complimentary signature cocktail and a curated city map.
See what other travelers say about City Balcony

The hotel is incredibly convenient, just a short walk from the Wulin Square Metro Station—perfect for getting around Hangzhou. The staff were exceptional, especially An An at the front desk. She greeted me with a warm smile, offered to carry my luggage, and took the time to explain all the hotel’s amenities in detail. She even shared personal recommendations for nearby hidden gem eateries, which made our stay feel so much more authentic and enjoyable. The housekeeping team was also very friendly and attentive, keeping everything spotless. From check-in to checkout, the service was top-notch, making this a truly memorable stay. If you're looking for a comfortable, well-located hotel with genuine hospitality, this is definitely the place to book.

Tucked away in the heart of the city, this hotel is a true sanctuary. The location is perfect—just a short walk to all the must-see spots, so you can maximize your time exploring without wasting it on transit. The staff at the front desk greeted us with warm smiles that instantly melted away any travel fatigue. The room was immaculate—so clean it almost smelled like sunshine—and every detail felt thoughtfully designed. From the plush bed to the well-stocked amenities, everything was top-notch and truly comfortable. Strolling through the serene, beautifully landscaped surroundings made me feel like time had slowed down just for me. This stay wasn’t just good—it was unforgettable. A perfect 10/10, and I’ll be back without hesitation.

This hotel is absolutely fantastic! Located on the 26th floor of Qianjiang Times Plaza, it's incredibly convenient—just a short walk from the metro and downtown attractions. Upon check-in, the front desk staff was so welcoming they upgraded me to a Premium Deluxe King room at no extra cost—huge space, very comfortable, and the best part? It comes with a washer and dryer right in the room. Even better, the complimentary toiletries include laundry detergent—such a thoughtful touch! Breakfast is served at a restaurant in the underground food plaza, where you get vouchers to pick your own dishes. There’s a wide variety of options, and everything is delicious. You can enjoy a full meal for under $20—truly great value. I’ll definitely be back!

My stay at Grand Metropark Hotel in Hangzhou exceeded all expectations! The concierge, Xiao Su, was incredibly attentive and proactive—she reached out before check-in with helpful tips and made sure everything ran smoothly during our visit. Any minor issues we had were addressed immediately and professionally, which truly made us feel valued. The hotel’s location is fantastic—just steps away from major attractions and local eateries, and public transport is super convenient. While some facilities show their age, the cleanliness and overall condition are excellent, and nothing detracted from the comfort of our stay. With such a great balance of value, service, and convenience, this hotel offers outstanding quality for the price. I’d definitely book here again on my next trip to Hangzhou.

Located just steps from Qichun Square Metro Station on Line 2, this hotel offers unbeatable convenience for exploring downtown Hangzhou or running errands. The staff went above and beyond—when I called ahead to ask if they could hold a package for me, they happily agreed. My parcel was safely received, stored, and ready for pickup upon arrival. No stress, no hassle, just smooth travel. From the moment I stepped in, everything felt welcoming and efficient. Clean rooms, great location, and exceptional service make this a standout choice. If you're visiting Hangzhou, this is definitely a top pick.

Staying at Atour X Hotel Ding'an Road Yintai West Lake Hangzhou was an absolute delight! The room was immaculately clean and fresh, immediately making me feel at home. The front desk staff were incredibly friendly and attentive—always ready to help with anything I needed. Location-wise, it’s perfect: just a short walk to West Lake, Hefang Street, and all the local hotspots. What truly stood out? Returning late at night to find a warm bowl of congee and some light snacks waiting for me. In the middle of winter, that simple gesture brought such a cozy, heartwarming feeling. The hotel also has a full laundry service with both washing and drying machines—plus, they’ll even collect your clothes when you’re out, which is seriously thoughtful. The only tiny hiccup? The TV wouldn’t turn on, and the remote seemed unresponsive. But if you don’t rely on TV, it’s not a dealbreaker—just ask the front desk for help. Overall, this place offers incredible value, comfort, and genuine hospitality. I’d happily come back in a heartbeat.

This was my first stay at this hotel, and I have to say, it exceeded all my expectations! Located just steps away from Qianjiang New City Metro Station, it’s incredibly convenient for both business and leisure travelers. I came here specifically for a work meeting, and the Wi-Fi performance was outstanding—fast, stable, and perfect for video calls without any lag. The front desk manager even personally walked me to my room to test the connection, which showed how genuinely attentive they are. They also mentioned an upcoming network upgrade, but even before that, the speed was already impressive. Bonus: my room was upgraded for free—a nice surprise! Staff were friendly, helpful, and proactive throughout my entire stay. One minor note: parking is limited and not included unless you're staying overnight. Since I didn’t stay the night, I didn’t pay, but friends who rented cars and stayed overnight had to cover the cost. Still, this doesn’t take away from the overall excellent experience. For great value, top-notch service, and reliable connectivity, I’d definitely recommend this hotel—and I’ll be back.

I always stay here whenever I visit Hangzhou—it's my go-to choice for convenience and comfort. The on-site dining on the ground floor is excellent, especially the Song Sister Fish Soup, which is silky and flavorful, and the salted egg yolk pumpkin is rich and satisfying. The room was spotless and well-maintained, with a cozy bed that made for a great night’s sleep. One thing to note: the upper floors are currently under renovation, so there can be some construction noise starting around 8 AM. If you're an early riser or don’t mind a little background sound, it’s not a big deal. But if you prefer quiet mornings and love sleeping in, you might want to request a lower-floor room. Overall, the value is outstanding, and the location is unbeatable—definitely a place I’ll return to.

Staying at Ji Hotel Hangzhou Qianjiang New City Fuxing Road was a fantastic experience. The staff went above and beyond—welcoming, attentive, and genuinely helpful. When we arrived, they even offered us hot water, which was such a thoughtful touch. Later, when I accidentally lost my breakfast voucher, the team didn’t hesitate to issue a replacement right away—no hassle at all. That kind of service really stands out. On-site, the hotel sells simple but delicious boxed meals, perfect for a quick bite. Clean rooms, comfy beds, quiet environment, and great location just steps from metro access and local eateries. Everything about this stay felt seamless and well thought out. I’ll definitely be choosing this hotel again on my next business trip to Hangzhou. Highly recommend it!

Staying at Hangzhou Binjiang Maison New Century Hotel was an absolutely delightful experience. The room was larger than expected and I even got a complimentary upgrade—perfect for my short trip. It was spotless, spacious, and came with a convenient desk, ideal for working or catching up on emails. One highlight was the free evening snack service—especially loved the fresh oranges, juicy and sweet, along with other well-chosen fruits. Breakfast was solid, nothing fancy but satisfying, and the yogurt stood out—creamy and delicious. The hotel’s overall environment is peaceful, the facilities are modern and well-maintained, and cleanliness is top-notch. Staff were friendly, attentive, and always ready to help. From check-in to checkout, everything felt seamless. This place offers excellent value for money and I’d definitely return.

I stayed here for a work trip and chose this lakeside hotel based on its reputation as a well-established brand. Even though it was my first time visiting, I was thoroughly impressed—clean, tidy, and thoughtfully maintained throughout. The room was spacious and refreshing, and I appreciated the complimentary 4 bottles of water. Location-wise, it's incredibly convenient—just a short walk to the West Lake Music Fountain, with plenty of dining, shopping, and sightseeing options nearby. Parking is available too, which made the stay stress-free. Everything from service to surroundings felt polished and welcoming. Highly recommend for both business and leisure travelers looking for comfort and convenience in Hangzhou.

Stayed for two nights in a spacious king-size room with breakfast included—excellent value and top-tier comfort. The room was bright, airy, and generously sized, featuring a standout round bathtub complete with disposable bath salts and sachets—perfect for unwinding after a long day. The rooftop restaurant on floor 15 offered a well-rounded breakfast spread: porridge, noodles, dumplings, fresh bread, fruits, and small side dishes—all satisfyingly varied. Upon arrival, we were greeted with welcome fruit, and the kids even received a little snack pack. The mini-fridge had complimentary soft drinks available anytime, and staff replenished them daily. Bottled water could be requested at the front desk, and I was pleasantly surprised by the food delivery robot—an innovative touch that added a modern flair. Staff were friendly and attentive, and thanks to the booking platform, we were able to upgrade to early check-in and late checkout without hassle. Located just a 10-minute walk from Datieguan Metro Station, the hotel is also steps away from a convenience store—ideal for last-minute needs. With its thoughtful amenities, excellent service, and unbeatable location, this place truly stands out. Definitely planning to come back.
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