Atour Hotel Hangzhou Xiaoshan Airport is highly recommended, just a 5-minute drive from the Coach store. It offers complimentary airport shuttles and smart rooms with excellent soundproofing. The hotel features a 24-hour café and fitness center, ideal for business travelers needing quick refreshments and workouts. Located near Terminal 1 and major highway exits, it serves as a perfect transit hub for exploring downtown Hangzhou or nearby attractions.

Take the Airport Express Line K7 or book a private shuttle service—both take about 30 minutes to reach the West Lake area. K7 passes key zones like Xiaoshan Central Park and Qiantang New City, costs only ¥10, and runs frequently. For comfort, use Didi Chuxing or China Eastern Airlines’ dedicated airport shuttles for door-to-door service with luggage handling. Free travel guides and itinerary planning are available at the airport information desk, enhancing journey efficiency.

Beyond classic handbags and leather goods, enjoy limited-edition pre-sales and personalized engraving services, guided by trained staff to create custom signatures. The store features an immersive display zone with interactive screens showcasing brand heritage and craftsmanship. Spend over a set threshold to redeem an airport welcome kit with in-flight snacks and boarding upgrade vouchers. Seasonal pop-up exhibitions also blend local Hangzhou culture with fashion art, creating must-visit photo spots for travelers.

Yes, the family-friendly lounge at Terminal 3, Level 1, offers safe play mats, baby care rooms, and interactive walls for children. Parents can relax with free Wi-Fi and hot beverages while supervising kids. Just 100 meters away, the Starbucks Reserve Roastery provides spacious seating, power outlets, and a calm environment perfect for families. Weekend workshops include kid-friendly leather crafting sessions, making it an ideal stop for family travelers seeking quality time together.

Accepted payments include WeChat Pay, Alipay, UnionPay cards, Visa/Mastercard credit cards, and cash. All transactions use dual encryption technology for secure data protection and offer automatic e-invoice delivery. Some limited-edition items support cross-border payment functions, enabling seamless checkout for international visitors. Multilingual staff fluent in English and Japanese assist global customers for smooth purchasing experiences.

Open daily from 8:00 AM to 9:00 PM, extended to 10:00 PM on public holidays. An automated self-service kiosk operates 24/7 for urgent purchases outside regular hours. Exclusive member discounts and gifts are offered every Friday evening with advance HopeGoo. We recommend arriving at least 2 hours before departure to avoid crowds and ensure a smooth shopping experience.