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Sadu Hotel Moscow, a Member of Radisson Individuals
Traveler Reviews
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Sadu Hotel Moscow, a Member of Radisson Individuals
The hotel is super easy to find, and the lobby has such a unique vibe right from the moment you walk in. The room was spacious and spotless, and having a small balcony with such stunning views made the stay even more special—sitting out there watching the city lights come on was pure magic. The only thing that could be improved is the bathroom layout: there’s no separate shower area, so you have to step in and out of the bathtub to shower, which can make the floor slippery and messy. It would be great if they added a dedicated shower stall. Still, overall, the experience was excellent—the location, comfort, and attention to detail really stand out. Definitely a place I’d recommend and return to.
Ozerkovskaya Hotel
The Ozerkovskaya Hotel is absolutely fantastic! Located just a short walk from the metro, it’s super convenient for getting around Moscow. The room was clean, spacious, and very comfortable—especially the bed, which made for a restful night’s sleep. Noise insulation is excellent, so you won’t be disturbed by outside sounds. The staff were friendly and efficient throughout our stay, making check-in and check-out smooth and stress-free. What really stood out was the great value for money—this place offers so much more than expected at this price point. I’d definitely stay here again and recommend it to anyone visiting Moscow.
Chistye Prudy
I can't recommend this hotel at all—our experience was extremely disappointing and deeply unsettling. While the location is convenient, just a short metro ride away, the service was appalling. The front desk staff was rude and dismissive, with no regard for basic customer respect. Later, a manager named Sergey reached out, claiming he wanted to understand the situation—but his real goal seemed to be persuading us to delete our negative review. He even tried to shift blame onto me, suggesting I was at fault for the incident. When we explained that we had to cancel due to a family member’s sudden heart attack—well in advance (12 days prior), and with full prepayment for four nights—he insisted the rate was non-refundable and that our circumstances didn’t matter. He cited a message stating, 'By choosing a non-refundable rate, you accept all risks—you’ll never get your money back, even if something serious happens.' We sent medical documentation, flight tickets, and booking details as proof of the emergency, but he still refused to refund us, saying the evidence wasn’t sufficient. This contradicts Russian consumer protection laws: when services aren’t provided due to unforeseen circumstances, refunds are legally required. There was zero empathy, no understanding, and no humanity in their response. Instead, they offered a voucher in exchange for deleting our feedback—like we were the ones who caused the problem. This kind of behavior feels predatory. We’re now preparing to file a police report and take legal action for fraudulent practices. Please, avoid this hotel. Don’t let them profit from your trust. Choose a place with integrity, compassion, and transparency instead.
Winterfell Chistye Prudy
Staying at Winterfell Chistye Prudy was an absolute delight. The hotel is just a short walk from the metro, with plenty of restaurants, shops, and local gems nearby—perfect for exploring Moscow without needing to travel far. The moment I stepped in, I noticed how clean and quiet the place was. It felt peaceful and well-maintained throughout my stay. Staff were polite and helpful, always ready to assist with a smile. No smoking anywhere—this made the air fresh and comfortable, especially during winter. The room was cozy, warm, and perfectly set up for relaxation. I truly appreciate the attention to detail and the welcoming atmosphere. This is one of the best value stays I’ve had in Moscow—definitely coming back.
Citycomfort on Novokuznetskaya
The location was excellent—just a short walk from the exhibition venue, making everything super convenient. We arrived to find the hotel temporarily closed due to unforeseen circumstances, but the staff handled it professionally and swiftly. They arranged a driver to transfer us to a partner property with no hassle, ensuring we had a smooth check-in. Despite the unexpected situation, the team’s responsiveness and customer care were outstanding. The alternative hotel was clean, comfortable, and well-maintained. Overall, the experience exceeded expectations given the circumstances. Great communication, strong problem-solving, and genuine hospitality make this a standout stay in Moscow.
Qube Capsule Hotel
I stayed at Qube Capsule Hotel in Moscow and overall, it was a solid experience. The check-in time is at 2:00 PM and check-out by 11:00 AM, which felt a bit tight at first, but the staff were helpful and allowed early luggage storage—so I didn’t have to carry my bags around while waiting. I appreciated that I could leave my stuff safely even before check-in, especially since there were plenty of empty capsules available. One minor downside was the faint noise from the ventilation system inside the capsules, which might bother light sleepers. Also, the lockers are quite small, so drying shoes or storing larger items isn’t ideal. But despite those small issues, the hotel is clean, well-maintained, and located in a convenient area. Great value for money, and I’d definitely consider staying here again on my next trip to Moscow.
Bouchee Mini Hotel
Staying at Bouchee Mini Hotel was an absolute delight from start to finish. The staff were incredibly warm and welcoming—always smiling, ready to help with anything, and made me feel right at home. The room was spotlessly clean, with a fresh, tidy vibe that made the stay so comfortable. What really stood out? The hotel sits right next to a charming little urban park. Every evening, different local groups perform—live music, dance acts, even impromptu theater pieces. I’d just grab a seat on the bench, enjoy the breeze, and soak in the vibrant atmosphere. It’s such a unique and authentic touch to the experience. Plus, it’s super convenient for getting around Moscow—just a short walk to the metro. This place isn’t just a hotel; it’s a slice of local life. Highly recommend for travelers who want something special, cozy, and full of character.
Cosmos Smart Dubininskaya Hotel
Staying at Cosmos Smart Dubininskaya Hotel was a pleasant experience overall. The bed was comfortable, and the room had reliable heating—perfect for the colder months. Its location is excellent, just a short distance from the city center, making it easy to explore Moscow on foot or by metro. Breakfast was simple but satisfying, offering enough variety to start the day right. The front desk staff were exceptionally helpful and patient, always ready to assist with any questions or requests. The hotel’s quality matches that of mid-range chains like Home Inn or HanTing back home, but with better value for money. It’s a solid choice if you’re looking for comfort, convenience, and affordability in a central spot—definitely worth considering for future visits.
Ermitage Hotel
Staying at this hotel in Moscow was a pleasant surprise. Just a 2-kilometer walk from Red Square—about 30 minutes on foot—makes for a nice, leisurely stroll through local neighborhoods with a real sense of the city. The location is convenient, with plenty of nearby restaurants and easy access to public transit. What really stands out is the incredible value for money. The room quality, comfort, and overall experience are far beyond what you'd expect at this price point. It’s rare to find such a well-balanced mix of location, comfort, and affordability. I’d definitely stay here again and recommend it to anyone visiting Moscow.
Hotel Bilibin Garden Moskva
Staying at Hotel Bilibin Garden Moskva was a great experience overall. The staff were friendly and helpful—especially the young lady who assisted with arranging a taxi, which made getting around the city so much easier. While the room is on the smaller side, the location more than makes up for it: it’s perfectly situated near major attractions and just a short walk from public transit. The bed is modest in size, nothing like what you’d find in some larger hotels back home, but still comfortable for a good night’s sleep. One big plus? The heating system works well—very welcome during Moscow’s colder months. For travelers looking for convenience, comfort, and a cozy atmosphere without breaking the bank, this hotel delivers. I’d definitely stay here again.
Interqube Tretiyakovskaya Capsule Hotel
Among the three capsule hotels in the network, only this one at Tretiyakovskaya offers double capsules—what a unique and welcome surprise! I was thrilled to find two kitchens available for guests, perfect for preparing meals or sharing coffee moments. The complimentary grain-based coffee machine is a real bonus—fresh, aromatic brew anytime. This place is especially popular with international travelers, and it’s worth noting that the hotel’s courtyard provides direct access to Moscow’s oldest historical Tatar Mosque, a peaceful gem just steps away. Conveniently located near public transit, the blend of modern capsule comfort and rich cultural surroundings makes this stay unforgettable. A standout choice for those seeking something different, authentic, and well-located.
Holiday Inn Moscow Tagansky (Formerly Simonovsky)
Overall, the stay was very positive. The hotel is clean and well-maintained, and the front desk staff were helpful and explained everything clearly. One thing to note: there were no robes provided in the room, which might be a small disappointment for some. The lighting setup is quite dim overall—there’s no way to turn on bright lights; all illumination is intentionally subdued, which I personally found a bit too dark for my taste. That said, the location is convenient, the service is friendly, and the value for money is solid. It’s a great option if you’re looking for a quiet, comfortable base in Moscow.
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