Step into Givenchy (Intime Department Store West Lake Branch) and immerse yourself in the perfect blend of luxury and fashion! This isn't just a shopping destination—it's a must-visit hotspot for trendsetters. Located near Hangzhou's stunning West Lake, you can shop till you drop while enjoying breathtaking lakeside views. Whether you're hunting for the latest perfumes, cosmetics, or a unique gift, this place has it all. Don't miss the chance to experience the allure of French luxury right here!

This is the perfect choice for families! Located in the West Lake Hub, just a 5-10 minute walk to the lake and near the subway station, it's super convenient! The hotel offers smoke-free floors and a children's play area, ensuring kids have a blast. Lake-view rooms provide stunning vistas, while the heated pool and state-of-the-art gym help you unwind. With diverse dining options, from buffets to authentic Hangzhou cuisine, there's something for everyone. The professional event team ensures seamless arrangements, making it ideal for both family trips and business travel!

This hotel is absolutely fantastic! Located by the West Lake and within a UNESCO World Heritage area, it's close to attractions like Yue Temple and Broken Bridge. The lake-view rooms are stunning, and the executive lounge and kid-friendly facilities will keep everyone happy. The breakfast and service are top-notch, with beds so comfy you won't want to get up. Plus, there's free parking and airport transfers for added convenience. If you want to enjoy the serene beauty of West Lake, this is the perfect place to stay!

Nestled by the UNESCO-listed West Lake, this serene retreat blends traditional Jiangnan silk merchant aesthetics with modern comforts. Enjoy tea ceremonies in the courtyard, unwind by the pool, or explore the lush gardens. With airport transfers, kids' meals, and yoga classes, it's perfect for families. The 2024 award-winning hotel offers 'stay 5 nights, get 1 free' deals. Every detail whispers warmth—like hosting dear friends. A hidden gem just steps from the city's hustle.
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My stay at Midtown Shangri-La Hangzhou was truly exceptional—far beyond my expectations. From the moment I walked in, the festive Christmas ambiance created a warm and welcoming atmosphere that instantly put me at ease. The room was immaculate, thoughtfully decorated with attention to detail, and incredibly comfortable—perfect for a relaxing getaway. Dining options were plentiful and of high quality, with breakfast and dinner both delivering excellent taste and presentation. But what truly stood out was the service. Every staff member was attentive, polite, and genuinely caring. They even surprised me with a small thoughtful gift—such a nice touch. Special mention to Mike Zhang (Zhang Xinggang), whose professionalism, kindness, and genuine warmth left a lasting impression. He made me feel seen and valued throughout my visit. Overall, the hotel excels in every aspect—location, facilities, cleanliness, and hospitality. It’s not just a place to stay; it’s an experience. I’ll definitely be coming back and highly recommend this gem to anyone visiting Hangzhou.

Staying at Shangri-La Hangzhou was an absolute delight from start to finish. The hotel exudes luxury and elegance, perfectly positioned right by West Lake—just a short walk to the water’s edge where you can enjoy peaceful strolls or take a boat ride whenever you feel like it. Nearby attractions like Yue Wang Temple and Gushan Island are easily accessible, making it ideal for exploring the area. The service here is exceptional—friendly, attentive, and professional. I appreciated the complimentary parking, though I did note the local odd-even license plate restrictions, so plan accordingly if driving. Rooms are immaculate, spotless, and beautifully designed with modern comforts. It’s worth mentioning that this property was formerly known as Hangzhou Hotel, a historic landmark on Beishan Road, now revitalized under the Shangri-La brand—a perfect blend of heritage and world-class hospitality. With great value for money and such a prime location, this is one of the best stays in Hangzhou I’ve experienced.

The hotel is incredibly convenient, just a short walk from the Wulin Square Metro Station—perfect for getting around Hangzhou. The staff were exceptional, especially An An at the front desk. She greeted me with a warm smile, offered to carry my luggage, and took the time to explain all the hotel’s amenities in detail. She even shared personal recommendations for nearby hidden gem eateries, which made our stay feel so much more authentic and enjoyable. The housekeeping team was also very friendly and attentive, keeping everything spotless. From check-in to checkout, the service was top-notch, making this a truly memorable stay. If you're looking for a comfortable, well-located hotel with genuine hospitality, this is definitely the place to book.

Tucked away in the heart of the city, this hotel is a true sanctuary. The location is perfect—just a short walk to all the must-see spots, so you can maximize your time exploring without wasting it on transit. The staff at the front desk greeted us with warm smiles that instantly melted away any travel fatigue. The room was immaculate—so clean it almost smelled like sunshine—and every detail felt thoughtfully designed. From the plush bed to the well-stocked amenities, everything was top-notch and truly comfortable. Strolling through the serene, beautifully landscaped surroundings made me feel like time had slowed down just for me. This stay wasn’t just good—it was unforgettable. A perfect 10/10, and I’ll be back without hesitation.

This was my third stay at this hotel, and every visit has been just as relaxing and satisfying as the last. The location is unbeatable—right next to Fahjing Temple and Fahjing Temple, with Lingyin Temple and Fajixi Temple just a short walk away. Surrounded by lush greenery and the calming scent of incense, the atmosphere feels incredibly peaceful and energetically clean. The staff, especially the concierge, are warm, attentive, and always ready to help—making the entire experience stress-free and enjoyable. Breakfast was delicious, with fresh fruit and tasty desserts. The room was spotless, well-equipped, and beautifully designed with a calm, modern aesthetic. It’s clear that attention to detail goes beyond just comfort—it’s about creating a truly restful retreat. I’m already looking forward to coming back next year.

Staying at Pins De La Brume Hotel in Hangzhou was an absolute delight. The moment I stepped into the courtyard, I was greeted by a peaceful serenity that instantly relaxed me. The room was immaculately clean and offered a stunning view of the distant mountain-top temple — serene and picturesque. The underfloor heating kept the room perfectly warm without being too hot, and the air purification system ran quietly, so it never disturbed my rest. Staff at the front desk and my personal concierge were incredibly attentive and thoughtful — they made sure every need was met with genuine care. During New Year’s holiday, when ride-sharing and buses were restricted near the scenic area, the hotel arranged a shuttle to drop us off right at the entrance, which was incredibly convenient. Everything was seamless and well-organized. This place isn’t just comfortable — it’s truly special. A perfect blend of tranquility, luxury, and exceptional service. I’ll definitely be returning.

This was hands down the best booking of our trip—booked early before prices went up, and the value for money was outstanding. Nestled on San Tai Mountain, the hotel offers a peaceful retreat with fresh air and stunning natural surroundings. The nearest bus stop is at Yu Qian Temple, but we actually preferred walking to Wugui Tan to try the rowboat ride—unfortunately, it was canceled due to weather, but we made up for it by taking a scenic water bus from Guo Zhuang Pier to Hua Gang Guan Yu. The views along the way were absolutely beautiful. After exploring Hua Gang Guan Yu, we returned via the Xiao Lian Qing Feng line from Su Di Pier, which dropped us right at Yu Qian Temple Station—perfect for heading back to the hotel. One small downside: limited food delivery options nearby, but overall, the experience was flawless. This place truly delivers comfort, convenience, and charm.

This hotel is absolutely fantastic! Located on the 26th floor of Qianjiang Times Plaza, it's incredibly convenient—just a short walk from the metro and downtown attractions. Upon check-in, the front desk staff was so welcoming they upgraded me to a Premium Deluxe King room at no extra cost—huge space, very comfortable, and the best part? It comes with a washer and dryer right in the room. Even better, the complimentary toiletries include laundry detergent—such a thoughtful touch! Breakfast is served at a restaurant in the underground food plaza, where you get vouchers to pick your own dishes. There’s a wide variety of options, and everything is delicious. You can enjoy a full meal for under $20—truly great value. I’ll definitely be back!

My stay at Grand Metropark Hotel in Hangzhou exceeded all expectations! The concierge, Xiao Su, was incredibly attentive and proactive—she reached out before check-in with helpful tips and made sure everything ran smoothly during our visit. Any minor issues we had were addressed immediately and professionally, which truly made us feel valued. The hotel’s location is fantastic—just steps away from major attractions and local eateries, and public transport is super convenient. While some facilities show their age, the cleanliness and overall condition are excellent, and nothing detracted from the comfort of our stay. With such a great balance of value, service, and convenience, this hotel offers outstanding quality for the price. I’d definitely book here again on my next trip to Hangzhou.

Located just steps from Qichun Square Metro Station on Line 2, this hotel offers unbeatable convenience for exploring downtown Hangzhou or running errands. The staff went above and beyond—when I called ahead to ask if they could hold a package for me, they happily agreed. My parcel was safely received, stored, and ready for pickup upon arrival. No stress, no hassle, just smooth travel. From the moment I stepped in, everything felt welcoming and efficient. Clean rooms, great location, and exceptional service make this a standout choice. If you're visiting Hangzhou, this is definitely a top pick.

Staying at Atour X Hotel Ding'an Road Yintai West Lake Hangzhou was an absolute delight! The room was immaculately clean and fresh, immediately making me feel at home. The front desk staff were incredibly friendly and attentive—always ready to help with anything I needed. Location-wise, it’s perfect: just a short walk to West Lake, Hefang Street, and all the local hotspots. What truly stood out? Returning late at night to find a warm bowl of congee and some light snacks waiting for me. In the middle of winter, that simple gesture brought such a cozy, heartwarming feeling. The hotel also has a full laundry service with both washing and drying machines—plus, they’ll even collect your clothes when you’re out, which is seriously thoughtful. The only tiny hiccup? The TV wouldn’t turn on, and the remote seemed unresponsive. But if you don’t rely on TV, it’s not a dealbreaker—just ask the front desk for help. Overall, this place offers incredible value, comfort, and genuine hospitality. I’d happily come back in a heartbeat.

This was my first stay at this hotel, and I have to say, it exceeded all my expectations! Located just steps away from Qianjiang New City Metro Station, it’s incredibly convenient for both business and leisure travelers. I came here specifically for a work meeting, and the Wi-Fi performance was outstanding—fast, stable, and perfect for video calls without any lag. The front desk manager even personally walked me to my room to test the connection, which showed how genuinely attentive they are. They also mentioned an upcoming network upgrade, but even before that, the speed was already impressive. Bonus: my room was upgraded for free—a nice surprise! Staff were friendly, helpful, and proactive throughout my entire stay. One minor note: parking is limited and not included unless you're staying overnight. Since I didn’t stay the night, I didn’t pay, but friends who rented cars and stayed overnight had to cover the cost. Still, this doesn’t take away from the overall excellent experience. For great value, top-notch service, and reliable connectivity, I’d definitely recommend this hotel—and I’ll be back.
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