Gorilas

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See what other travelers say about Gorilas

HG*_‍W‍e‍C‍h‍a‍t‍3‍9‍6‍6‍5‍*‍*‍*‍*
HG*_‍W‍e‍C‍h‍a‍t‍3‍9‍6‍6‍5‍*‍*‍*‍*

Room Mate Collection Alba, Madrid

Absolutely recommend staying here! The front desk staff were incredibly friendly and went above and beyond by upgrading our room without any extra charge. The balcony was a nice surprise, and the hairdryer? It’s a Dyson—such a thoughtful touch. Location-wise, it’s unbeatable—right in the heart of Madrid, just a short walk from everything. The hotel is literally across from an amazing yogurt ice cream spot (check out photos two and three!), and right next to a Michelin-starred restaurant—perfect for dinner after a long day exploring. Great value, great vibe, and such a welcoming atmosphere. I’ll definitely be back.

HG*訪‍客
HG*訪‍客

Room Mate Oscar, Madrid

From the moment we stepped in, it was clear this was exactly where we wanted to be. The location is unbeatable—just a short walk from the heart of Gran Via and surrounded by all the energy of central Madrid. The staff went above and beyond with their warmth and attention, making us feel right at home. Our room was spacious, stylish, and incredibly comfortable, with modern touches that made the stay even more enjoyable. Breakfast was a highlight—huge buffet spread, fresh and delicious, and best of all, it was included! That’s a rare find these days. And then there’s the rooftop bar and terrace—perfect for sunset drinks with panoramic views over the city. The cocktails were top-notch, and the vibe? Absolutely unforgettable. I already miss it. This place isn’t just a hotel—it’s an experience. Can’t wait to come back.

HG*1‍1‍0‍3‍0‍4‍*‍*‍*‍*
HG*1‍1‍0‍3‍0‍4‍*‍*‍*‍*

Room Mate Macarena, Madrid Gran Vía

I had an unforgettable stay at Room Mate Macarena during a rare nationwide blackout in Spain. The entire city was dark, and many restaurants were closed, but the hotel staff went above and beyond to help. They were incredibly kind—assisting with luggage, helping me find food inside the hotel when outside options vanished, and even arranging early check-in without any hassle. They also booked my airport transfer in advance, so I woke up the next morning to a car already waiting at the door. Despite having no mobile signal throughout the day, the hotel’s Wi-Fi remained fully functional in rooms and hallways—clearly powered by their own generator system. Safety-wise, the large, friendly security guards stationed at the entrance made me feel completely secure even in the heart of Madrid’s bustling Gran Vía. This level of service, professionalism, and calm under pressure is truly exceptional. If I ever return to Madrid, I’ll definitely choose this hotel again.

HG*匿‍名‍用‍戶
HG*匿‍名‍用‍戶

Room Mate Alicia, Madrid

The location is perfect—just steps away from both metro and bus stops, making it easy to explore most attractions on foot. The breakfast was delicious and varied, a real highlight of the stay. The room was spotlessly clean, with comfortable beds and pillows that made for a restful night's sleep. We did experience a minor issue with the water in the room, but the staff responded quickly and resolved it without delay—impressive service. Thanks to everyone at the hotel for creating such a welcoming and comfortable atmosphere. This place truly delivers on every level.

HG*訪‍客
HG*訪‍客

Mandarin Oriental Ritz, Madrid

Staying at Mandarin Oriental Ritz, Madrid was an absolute delight. The location is perfect—just a short walk from the city center and surrounded by great dining options and attractions. The room was luxurious, the staff were attentive and professional, and every detail felt thoughtfully designed. My only minor concern is that after the recent renovation, the door to the room doesn’t seem to have strong soundproofing—voices from the hallway, rolling luggage, or service carts are clearly audible, especially late at night. It’s a small downside, but honestly, it doesn’t take away from the overall exceptional experience. The hotel’s elegance, comfort, and service far outweigh this one issue. If you’re looking for a refined stay in Madrid, this is definitely a top-tier choice.

HG*M‍4‍9‍0‍3‍5‍*‍*‍*‍*
HG*M‍4‍9‍0‍3‍5‍*‍*‍*‍*

Thompson Madrid, Part of Hyatt

Staying at Thompson Madrid was an absolute highlight of my trip to Spain. From the moment I walked in, the front desk staff were incredibly warm and welcoming—by far the friendliest hotel team I encountered throughout my entire journey. They chatted with us like old friends, even handed out a welcome drink that turned out to be a cocktail—surprisingly delicious and a nice surprise! The room itself was spacious by European standards, especially the bathroom, which felt more like a luxury suite than a standard hotel room. The amenities were top-notch: high-quality toiletries with a subtle, refreshing scent, and the bar cabinet was stylish and well-designed. We also received a thoughtful welcome gift—a bottle of local olive oil, very authentic. One of the best things? The soundproofing—completely silent from the hallway, so no noise disturbances at all. The only downside is the location: while central and convenient, the area around the hotel can feel chaotic at night. There are lots of tourists mixed with some suspicious characters hanging around narrow alleys, and as someone of Asian descent, I felt noticeably more vulnerable. For safety, I’d strongly recommend taking taxis instead of walking, especially after dark—don’t risk it for a few euros saved. Overall, this hotel delivers exceptional value, stunning design, and outstanding service. A must-stay if you're visiting Madrid.

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HG*M‍e‍n‍g‍x‍i‍a‍o‍k‍a‍2‍6

Four Seasons Hotel Madrid

After a disappointing experience at a hotel in Lisbon, my stay at Four Seasons Hotel Madrid was an absolute reset. The front desk staff were incredibly warm and professional from the moment I arrived—especially the lady who helped me with my luggage. The bellhop even checked in on me mid-way, asking if I needed more water, offering to bring it up himself. That kind of attention to detail made all the difference. Located right in the heart of Madrid, the hotel is perfectly positioned for shopping and sightseeing—just a short walk or quick metro ride away. The ambiance and room quality are exactly what you’d expect from a luxury property, far superior to my previous stay at a certain hotel in Barcelona. Spacious, elegant, and thoughtfully designed—the rooms felt both comfortable and luxurious. Overall, this was a fantastic stay, and I’ll definitely be choosing Four Seasons again when I return to Madrid.

HG*B‍O‍S‍S
HG*B‍O‍S‍S

The Palace, a Luxury Collection Hotel, Madrid

The location is unbeatable—everything within walking distance, from shopping districts to theaters and local eateries. The staff went above and beyond; the concierge was incredibly polite, helped with luggage, arranged rides, even gave tips on public transit. The hotel feels brand new, likely renovated from its former life as a Westin—every detail exudes luxury and modern elegance. The grand dome in the lobby is breathtaking, instantly setting the tone for a memorable stay. I made it a daily ritual to visit the fitness center—well-equipped and quiet, perfect for a morning workout. Breakfast was exceptional: a wide variety of options, from fresh pastries to local specialties, catering to every taste. In the evening, the bar was cozy and inviting, ideal for unwinding with a cocktail under soft lighting. This was truly an outstanding experience—effortless comfort, excellent service, and a touch of royal charm. I’d absolutely return without hesitation.

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HG*O‍s‍c‍a‍r‍T‍W‍L‍Y

Gran Hotel Inglés - the Leading Hotels of the World

Staying at Gran Hotel Inglés was an absolute delight from start to finish. The hotel’s ambiance is truly unique—rich with vintage charm and artistic flair that instantly transports you into a different era. The room was immaculate, with a comfortable bed and pillows that made for a restful night’s sleep. Breakfast was exceptional—fresh, well-presented, and served with a warm, attentive touch. Located just steps from the metro, it’s incredibly convenient for exploring Madrid’s vibrant city center. Every detail reflects quality and care, making this stay feel luxurious without being overpriced. I left feeling refreshed and already planning my return. If you're looking for a memorable experience in Madrid, this hotel is a must-visit.

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HG*C‍a‍n‍d‍i‍c‍e‍ ‍D‍M

Santo Mauro, a Luxury Collection Hotel, Madrid

今次入住馬德里聖毛羅豪華精選酒店真係好開心!服務一流,工作人員既態度友善又細心,凡事都主動幫手,令我哋好似住自己家一樣舒服。早餐更加讚,選擇多樣,新鮮食材豐富,無論大人或小朋友都有得食,完全唔使擔心。最啱家庭入住,小朋友玩得盡興,大人亦無需煩惱行程安排,整體體驗非常輕鬆愉快。性價比高,絕對會再來,強烈推薦!」},{

HG*M‍3‍5‍1‍4‍1‍3‍*‍*‍*‍*
HG*M‍3‍5‍1‍4‍1‍3‍*‍*‍*‍*

Barceló Torre de Madrid

Staying at Barceló Torre de Madrid was an absolute delight. The location is perfect—right next to the metro and bus stops, making it super easy to explore Madrid’s top attractions without hassle. The room was spotless, clean, and well-maintained, with a comfortable bed that ensured a great night's sleep. Staff were friendly, helpful, and always ready to assist. It’s rare to find such convenience combined with high standards in cleanliness and service. The value for money is excellent, especially for travelers who want to be centrally located without sacrificing comfort. I’d definitely stay here again and highly recommend it to anyone visiting Madrid.

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HG*M‍a‍o‍g‍o‍u‍y‍i‍z‍u

VP Plaza España Design

Staying at this hotel was an absolute delight from start to finish. Located right across from the iconic Plaza España, every sightseeing adventure began just steps away—walking to major attractions, shopping districts, or catching a metro line was incredibly convenient. The atmosphere is modern and welcoming, with a clean, well-thought-out design that makes you feel at home. The staff went above and beyond with their warm, attentive service—always smiling, helpful, and genuinely interested in making your stay special. The room itself is a perfect blend of style and functionality: sleek furnishings, smart lighting, and thoughtful touches throughout. I especially appreciated the complimentary water refill station—no limits, no extra charge—something many hotels in Spain still don’t offer. It’s such a small thing, but it made a big difference. If I’m ever back in Madrid, this will be my first choice without hesitation. A top-tier experience with exceptional value.